• Journal of Digital Contents Society
• /
• v.9 no.4
• /
• pp.617-624
• /
• 2008

Global economy is moving to digital economy accelerated by the rapid development of ICT (information and communication technology). However, the progress in e-business in developing countries has been slow due to the lack of experience, technology, and basic infra structure. One way to solve this problem is to provide them with customized e-business solution, training, and contents service. In this paper, we design an E-business Training Supporting System (E-TSS) for developing countries. It consists of a simple business blog to support business web page and a customized e-business solution. The E-TSS is customized for individual country. This customization becomes more effective utilizing an intelligent agent based upon recognizing unique characteristics such as language and time. The E-TSS is implemented and utilized by APEC (Asia-Pacific Economic Cooperation) Women's e-Biz Center.

• Journal of Korean Society for Quality Management
• /
• v.52 no.1
• /
• pp.95-113
• /
• 2024

Purpose: This study focused on the societal changes associated with the entry into an ultra-aged society and the increase in single-person households. The core objective of this research is to investigate how social intelligent robots can bring about positive changes in the lives of individuals in single-person households and how such changes influence user satisfaction and the intention to use these robots. Methods: The study employed a cross-sectional analysis using a structural equation model. A survey designed to assess the impact of social intelligent robots' characteristics, such as perceived encouragement, empathy, presence, appearance, and attachment, on user satisfaction and usage intentions was conducted. Data were collected from a total of 335 users and analyzed using the structural equation model. Results: In the characteristics of social intelligent robots for single-person households, it was found that empathy, presence, and attachment significantly influenced satisfaction, while perceived encouragement, empathy, and attachment significantly influenced usage intentions. The research results indicate differences between enhancing user satisfaction and increasing the intention to use social intelligent robots. The findings suggest the essential need for a user-centric approach in the design and development of social intelligent robots. Additionally, it was observed that emotional support plays a crucial role in users' experiences with social intelligent robots. Conclusion: This study verified the impact of social intelligent robots on satisfaction and usage intentions based on users' experiences. It examined the influence of linguistic, visual, and personal characteristics of robots on user experiences, providing insights into how technological and human aspects of social intelligent robots interact to shape user satisfaction and usage intentions. Consequently, the study confirmed that social intelligent robots can bring positive changes to human life, emphasizing the necessity for the advancement of robot technology in a human-centric direction.

• Journal of Intelligence and Information Systems
• /
• v.16 no.4
• /
• pp.113-130
• /
• 2010

During the decades, considerable human interventions to comprehend the web information were increased continually. The successful expansion of the web services made it more complex and required more contributions of the users. Many researchers have tried to improve the comprehension ability of computers in supporting an intelligent web service. One reasonable approach is enriching the information with machine understandable semantics. They applied ontology design, intelligent reasoning and other logical representation schemes to design an infrastructure of the semantic web. For the features, the semantic web is considered as an intelligent access to understanding, transforming, storing, retrieving, and processing the information gathered from heterogeneous, distributed web resources. The goal of this study is firstly to explore the problems that restrict the applications of web services and the basic concepts, languages, and tools of the semantic web. Then we highlight some of the researches, solutions, and projects that have attempted to combine the semantic web and business support, and find out the pros and cons of the approaches. Through the study, we were able to know that the semantic web technology is trying to offer a new and higher level of web service to the online users. The services are overcoming the limitations of traditional web technologies/services. In traditional web services, too much human interventions were needed to seek and interpret the information. The semantic web service, however, is based on machine-understandable semantics and knowledge representation. Therefore, most of information processing activities will be executed by computers. The main elements required to develop a semantic web-based business support are business logics, ontologies, ontology languages, intelligent agents, applications, and etc. In using/managing the infrastructure of the semantic web services, software developers, service consumers, and service providers are the main representatives. Some researchers integrated those technologies, languages, tools, mechanisms, and applications into a semantic web services framework. Therefore, future directions of the semantic web-based business support should be start over from the infrastructure.

• The Journal of Society for e-Business Studies
• /
• v.4 no.3
• /
• pp.119-137
• /
• 1999

The World Wide Web(WWW) has provided multi-media cyberspace for electronic markets where suppliers and demanders can do global electronic business with each other directly and conveniently. There are two contradictory views on the roles of intermediaries in electronic markets. One says we may not need intermediaries in doing business because suppliers and demanders can contact with each other directly in electronic markets. The other thinks that the intermediary function may be vertically decomposed from the company's internal value chain because it can be done more efficiently through networks by external intermediaries. Intelligent software agent is a new emerging technology in the field of computer science. An intelligent agent can support and do actions on behalf of users on computer networks. We think that this technology can be utilized to implement more efficient cybermediaries for electronic commerce. This paper proposes an XML-based framework for financial software agent, which selects financial products best fitted for the customer's needs in electronic market environment.

• International Journal of Fuzzy Logic and Intelligent Systems
• /
• v.16 no.1
• /
• pp.52-58
• /
• 2016

This paper categorized Korean small and medium businesses' global capabilities based on the preceding studies about the global capabilities and then, examined how their global capabilities would affect their competitive advantages and business management performances. As a result of testing the research model, it was found that the small and medium businesses' global capabilities had some significant effects on their competitive advantage (p<.001). On the other hand, the global capabilities had some positive effects on the business management performances and the mediating effects were significant (p>.05), which means that the competitive advantage has some mediating effects on the correlation between the global capabilities and the business management performances. Accordingly it was possible to analyze the correlation between global capabilities of small and medium businesses and their competitive advantage and thereby, provide for an opportunity to shift the paradigm of the global competition strategies.

• Proceedings of the Korean Institute of Intelligent Systems Conference
• /
• 2006.11a
• /
• pp.408-411
• /
• 2006

Currently, the nano economy threatens the mass economy. This is based on the internet business models. In the nano business models based on internet, the diversely personalized services are needed. Many researches of the personalization on the web have been studied. The web usage mining using click stream data is a tool for personalization model. In this paper, we propose an internet business model using evolutionary support vector machine and web response survey as a web usage mining. After analyzing click stream data for web usage mining, a personalized service model is constructed in our work. Also, using an approach of web response survey, we improve the performance of the customers' satisfaction. From the experimental results, we verify the performance of proposed model using two data sets from KDD Cup 2000 and our web server.

• Proceedings of the Korean Institute of Communication Sciences Conference
• /
• 1991.10a
• /
• pp.199-202
• /
• 1991

Recent telecommunication technology trends have made possible the concept of Intelligent Network, which is expected to lead to additional revenues for both telecommunication administers as well as business service customers. In this paper international Korea Telecommunication Network configuration with special services are described and introducing the Intelligent Network Services into the international Korea Telecommunication Network in a phased manner is studied considering of interworking between international and domestic Intelligent Network services.

• Proceedings of the Korean Institute of Intelligent Systems Conference
• /
• 2001.05a
• /
• pp.195-198
• /
• 2001

The electronic commerce systems has been emerge in the field of commerce by making it possible to sell goods without the restriction of time and space. As the business based on the electronic commerce is increased, many studies related to the electronic commerce have been presented. In conventional electronic commerce systems, the buyers purchase some goods by using the information such as quality and price that are offered by the seller. In this paper we propose intelligent interface model that can satisfy the both sides.

• Journal of Korea Spatial Information System Society
• /
• v.7 no.2 s.14
• /
• pp.3-14
• /
• 2005

The purpose of this study is to present the role of NGIS(National Geographic Information System) and the development strategy for Business GIS in the ubiquitous society. We analyze the level of GIS technology with the ICT(Information Communication Technology) as well as GIS application trends especially in location-based circumstances. Also, we advocate not only making GIS contents to meet the international standards such as GML(Geography Markup Language) and TPEG(Transport Protocol Experts Group) but applying GIS as a killer application to oncoming diverse ICT areas including LBS(Location -Based Service), Telematics, ITS(Intelligent Transport System), gCRM(geographic Customer Relationship Management), DMB(Digital Multimedia Broadcasting), u(ubiquitous)-City and u-Town. Finally, we build a conceptual Business GIS model based on NGIS for QoS, standardization, R&D, education, and security.

• The Journal of Society for e-Business Studies
• /
• v.9 no.4
• /
• pp.85-102
• /
• 2004

Currently, developed technologies for semantic web services discovery are based on ontologies. These ontologies are DAML-S(DARPA Agent Markup Language for Services) and Process Handbook Project of MIT. These technologies have some problems for intelligent web services discovery. So, in this paper we analyzed those ontologies and proposed TM-S, Topic Maps for Services. TM-S is the presentation model for semantic web services. And TM-S includes benefits and complements weaknesses of those ontologies. And we proposed TMS-QL, TM-S Query Language. TMS-QL is query language for intelligent web services discovery. At last, we designed and implemented intelligent web service discovery system that deals TM-S ontology and TMS-QL