• 유통과학연구
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• 제21권8호
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• pp.1-10
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• 2023

Purpose: This study intends to explore the knowledge distribution in immigrant entrepreneurship in a host country Malaysia. In Malaysia, most immigrants are workers who later started their own businesses. They have a higher tendency to engage in entrepreneurial activities thus knowledge distribution from previous employment is necessary. Research design, data and methodology: This qualitative study using in-depth interview approach was carried out with five immigrant entrepreneurs from Bangladesh conducting business in Malaysia. The data were gathered and analysed using thematic analysis facilitated by ATLAS.ti software. Results: The findings provide useful insights on the significance of knowledge obtained during immigrant entrepreneurs' former employment in the host country, enabling them to identify the needed resources quickly to launch a successful business in a host country. Conclusions: This study contributes to the Knowledge Spillover Theory of Entrepreneurship specifically in the context of immigrant entrepreneurship who have former employment in the same business sector and a proposition is developed. For practicality, the findings provide some insights for immigrants who want to start businesses in the host country which allow them to identify and exploit entrepreneurial opportunities due to knowledge distribution at their former employment in the host country later facilitates successful business establishment there.

• Journal of Information Technology Applications and Management
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• 제19권2호
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• pp.39-57
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• 2012

Business environment goes through an unprecedented massive shift that has never happened before. For that reason, business models have to be designed to considering the changed environments. This study develops a business model for independent business to build an ontology system. The system has potentials to improve existing independent business models and to provide more detailed and precise information for users as relevant data accumulates. The ontology system helps independent business meet market demands, generate income for founders, and increase society-wide income levels. The results of the study provides insights to build ontology systems for new starting enterprises running their business.

• 한국경영과학회지
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• 제39권4호
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• pp.115-136
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• 2014

The game industry has grown steadily and the online game has become one of the most attractive game segments for its remarkable growth. Customer management in the online game industry, however, has received little attention from the academic field. The purpose of this study is to analyze the drivers of customer defection in the online game setting and suggest not only theoretical but also managerial insights into increasing customer retention rates. Prior to empirical analysis, the authors hypothesized that 3 variables of interests (Learning, Playing, Achievement) would explain the customer defection according to preceeding researches. To demonstrate these hypotheses, the authors obtained data from one of the biggest game publishers in Korea, and the empirical analysis model was developed considering context of research settings. The results of analyses provide the following insights. First, the key behavioral variables of Learning, Playing, and Achievement play substantial roles in explaining the customer defection. Next, the effects of these variables vary between customer types: novice and experienced customers. The defection decisions by novice customers are predicted by all key behavioral variables and Playing serves as the most influential indicator of the defection decisions. However, experienced customers are influenced by Playing and Achievement, while Learning has no impact on the defection decisions. Finally, the authors investigated hypothetical customer retention strategies, using the empirical results. The market outcomes indicate that the customer retention strategies work well with novice customers and it is hard-to-impossible to prevent experienced customers from defection using their behavioral data. These findings together deliver several meaningful insights to management as follow. First, the management should support customers to get involved in Learning activities at the very first stage. Second, customer's Achievement and appropriate compensation for it would work as defection barriers. Last, to optimize the outcomes of firm's marketing investments, it is better to focus on retention of novice users not experienced ones.

• The Journal of Asian Finance, Economics and Business
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• 제6권3호
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• pp.173-183
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• 2019

This study aims to utilize big data contents of news and social media for developing a corporate strategy of multinational enterprises and their global decision-making through the data mining technique, especially text mining. In this paper, the data of 2 news media (BBC and CNN) and 2 social media (Facebook and Twitter) were collected for the three global leading Korean companies (Samsung, Hyundai Motor Company, and LG) from April, 2018 to April, 2019. The findings of this paper have shown that traditional news media and also modern social media have become devastating tools to extract global trends or phenomena for businesses. Moreover, this presents that a company can adopt a two-track strategy through two different types of media by deriving the key issues or trends from news media channels and also grasping consumers' sentiments, preference or issues of interest such as battery or design from social media. In addition, analyzing the texts of those media and understanding the association rules greatly contribute to the comparison between two different types of media channels to see the difference. Lastly, this provides meaningful and valuable data empowered insights to find a future direction comprehensively and develop a global strategy for sustainability of business.

• Journal of Information Technology Applications and Management
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• 제13권3호
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• pp.107-127
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• 2006

Understanding characteristics of Internet businesses from cross-cultural perspective could offer valuable insights on developing business strategy and policy. This work is concerned with revealing divergence and convergence of Internet business models in their financial performance, given organizational conditions and cultural context. For this, we studied the association between organizational attributes (core activity, origination, firm age, and industry) and their effects on a firm's financial performance (gross revenue and net income). Relevant data was gathered from representative Internet firms in Korea and U.S. Data analysis indicated that there exist both similarities and differences between Korea and U.S and year 2003 and 2006. While core activities and industry types of U.S. firms has not been changed much between the periods, Korean firms show much difference. In addition, while core activities and industry type were found to have strong relationship with financial performance, age and origination of a firm weak connections with financial performance. This study is expected to provide a foundation for developing more robust and systematic research model and performing further empirical research in this area.

• Journal of Information Technology Applications and Management
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• 제11권1호
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• pp.83-100
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• 2004

Understanding characteristics of Internet businesses from a cross-cultural perspective could offer valuable insights on developing business strategies and policies. This work is concerned with revealing divergence and convergence of Internet businesses in their financial performance, given organizational conditions and cultural context. For this, we studied the association between static organizational attributes (core activity, origination, firm age, and industry type) and a firms financial performance (gross revenue and net income). Relevant data was gathered from representative Internet firms in Korea and U.S. Data analysis indicated that, besides industry type, overall connection between selected organizational variables and financial performance was weak. Cross-national comparison showed that Korean firms financial performance was comparable to U.S firms during the period of economic turbulence. A noticeable difference was that Korean Internet firms and their business models were more service-oriented than U.S. counterparts.

• 동아시아경상학회지
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• 제2권3호
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• pp.33-42
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• 2014

The main purpose of this study intends to study the theoretical interconnection between human response capability and customer relationship management advantage while considering the essential role of service application of information technology as direct, indirect (mediating), and interactive (moderating) influences in the theory. Based on the study sample, the new findings help comprehend the overall interconnected relationship which includes the direct and indirect (mediating) effects of information technology service capability and human response capability as well as their interaction (moderation) on customer relationship management advantage. The new insights interprets the two capabilities (human and information technology) are vital to business because they are the foundation set of service resources significantly to enhance customer relationship management advantage.

• 경영정보학연구
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• 제17권2호
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• pp.157-177
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• 2015

웹사이트의 사용성은 정보시스템 설계와 전자상거래 영역의 연구자 및 실무자들의 지속적인 관심의 대상이다. 높은 사용성을 가진 웹사이트는 사용자의 생산적 활동을 자극하고 사이트 내의 콘텐츠 소비량을 증가시키는 등 바람직한 결과를 낳을 수 있다. 항행성은 사용성을 평가하는 가장 중요한 지표 중 하나로 항행성의 개선은 사용성의 증가와 직결된다. 본 연구는 시선 분석을 바탕으로 대한민국 정부의 보건복지부 웹사이트의 항행성 개선을 통해 사용성을 증진시키기 위한 노력을 담고 있다. 실행 연구 방법론을 적용한 다년간의 연구 결과 홈페이지의 항행성을 개선시키고자 디자인을 바꾸었고 그 결과를 시선 분석법을 적용하여 추적하고 평가했다. 본 연구는 시선 분석 방법과 실행 연구법을 접목함으로써 전자정부의 서비스 개선을 항행성 측면에서 진단하여 사용성 개선 연구에 관한 이론적 시사점 및 실무적 교훈을 획득하였다.

• 동아시아경상학회지
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• 제2권2호
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• pp.24-36
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• 2014

This study bridges the gap between management accounting, CG and entrepreneurship disciplines. Unlike previous studies, this study adopts a positivist approach to develop a contingency framework of CG that operationalises the conformance and performance dimensions into measurable constructs. The contingency framework also adopts a holistic approach that investigates the interrelationships between VBM, CG and CE, as important predictors of organizational performance, which can provide insights into the complementary or conflicting relationships among these predictors in their effects on organizational performance.

• Journal of Information Technology Applications and Management
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• 제20권1호
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• pp.197-216
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• 2013

Despite the vast potential opportunities of RFID technology in various industrial applications, deployment of RFID applications is rather limited to meet a large industrial demand in Korea. We conducted in-depth case study to organize the RFID applications in business model framework in order to provide practical insights for the development of innovative RFID applications. Throughout extensive searching for RFID applications in literature, web, news, and policy reports, we first classified passive RFID applications, mobile RFID applications, and active RFID applications. Value creation and implementation issues are compared and analyzed for each of RFID applications using Afuah and Tucci business model. This study can contribute in establishing future development of RFID technology, competitive business strategy, and government policy to stimulate Korea RFID industry.