• The Journal of Society for e-Business Studies
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• v.10 no.1
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• pp.81-101
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• 2005

Dynamic changes of the recent business environment draw more attention to Business Process Management (BPM). In this research, we derive a comprehensive BPM framework, define the functional and technical requirements, and classify the requirements into the framework. Based on the framework we suggest a standard procedure for BPM planning and implementation along with critical considerations. In addition, we propose an evaluation framework, which includes a comprehensive checklist and the evaluation method. The proposed evaluation framework can be used as an evaluator's useful reference.

• Asia pacific journal of information systems
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• v.2 no.1
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• pp.17-33
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• 1992

This paper provides a framework for evaluating business information systems. The framework identifies three evaluation domains: IS business value, IS expenses, and IS functionality. Discussions of each category encompass what to be measured, how to measure, and how to judge the measured value. Then, the framework classifies three categories of individual information systems based on IS life cycle: industry-common, industry-similar, and firm-specific. This categorization is used to match the role of an individual system with the focus of evaluation efforts. The framework can contribute to the systematic design of evaluation programs for business information systems.

• Journal of the Korean Operations Research and Management Science Society
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• v.27 no.1
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• pp.53-73
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• 2002

The launch of a new business is crucial to the future growth and profitability of a company. A new business project typically requires a large amount of resources while it has a high possibility of failure. The evaluation of new business opportunities is therefore quite a critical decision-making to companies. This evaluation includes screening of a large number of criteria at a time which often makes desision-making very complicated. Management should evaluate the business alternatives in a sound and consistent manner that is hard to achieve because the new business evaluation is a typical semi/unstructured decision-making problem. The difficulty in such an evaluation will increase if it is required for management to consider both quantitative and qualitative criteria simultaneously. Under these circumstances, this study has proposed a decision-making framework that utilizes analytical hierarchy process(AHP). This study has identified a set of criteria essential to the new business evaluation and suggested a systematic framework for it. Both qualitative and quantitative evaluations are incorporated into the single framework in this study.

• The Journal of Society for e-Business Studies
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• v.14 no.2
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• pp.23-39
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• 2009

Increasing number of business and technology expansion has sparked a growing interest in IT service business evaluation. However, it is not an easy task to come up with a fair and objective evaluation of IT service business due to the difficulties involved in the definition performance assets (marketing, human resources etc.) and knowledge assets with respect to its industry. Several public organizations in Korea are developing a "standardized evaluation protocol" based on qualitative method. But the standard evaluation protocol does not provide suitable guidelines on how to construct and evaluate the key index of IT service business. The main objective of this study is in the development of a systematic approach for the evaluation of IT service business competitiveness by emphasizing the qualitative and quantitative index to be evaluated in the framework. Application of the developed framework and guideline format showed that the used of the framework in this study provided relatively more efficient evaluation results in IT service industry.

• Journal of the Korea Safety Management & Science
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• v.11 no.1
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• pp.175-182
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• 2009

The effort for GSI based IT system consolidation has been continued due to the increase of the system and complication increase of system connection, mainly by the global company. Since successful example of GSI realization by part of developed company affect to Korea, global level IT system consolidation has been examined mainly by the domestic company that have great deal of overseas business. Although they have examined consolidation possibility mainly on R&D, finance, operation management part which is the base part of company management, there are limitation for consolidation realization because of the difference between regional business problem of huge cost needed for consolidation. To overcome these realization limitations, it is necessary to lead risk and cost reduction through stepwise part unity and decide Priority Evaluation Framework for Consolidation target and systematic consolidation strategy. For GSI realization, appropriate distributions of unification time according to target system are needed. In this study, based on easiness and usefulness of consolidation and connection between the targets, evaluation methodology for Priority Evaluation Framework of system consolidation has been developed. Priority Evaluation Framework has been decided by applying developed methodology to global production company of high tech industrial part. Through this methodology, companies can realize successful and stable GSI by investing global resources intensively by Priority Evaluation Framework of consolidation target system.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2008.10a
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• pp.487-491
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• 2008

An informatization is recognized as core factors to reinforce business competitiveness such as formation of a new business relation, prior occupation of the strategic superiority and being a step ahead from the purpose to improve only the whole efficiency of enterprise. But existed evaluation framework has focused on the visible aspect of all the conditions to create the input and output. In previous studies, it's hard to know that how IT affect business value creation. Therefore, this study presents the evaluation of IT structure and IT competency as drivers and inhibitors of informatization and suggests new IT evaluation framework which can estimate IT competency. The new IT Evaluation Framework was verified through survey with experts.

• Proceedings of the Korea Information Processing Society Conference
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• 2016.10a
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• pp.573-576
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• 2016

Many firms are efficiently applying smart business technology and smart business model to their management activities in order to raise their business results in a smart business environment. Firm's smart business capability is very crucial for the efficient execution of its management activities and to improve the performance of business tasks in a global business environment. An evaluation framework is necessary for effectively evaluating a firm's smart business capability to manage and improve its smart business capability in a total smart business perspective. We generated the first 21-item based on previous literature. This research found an 11-item framework that can efficiently evaluate an enterprise smart business capability by verifying based on previous studies. This framework can be used for effectively evaluating a firm's smart business capability in a comprehensive perspective.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.448-452
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• 2007

This study suggests how to evaluate the business model feasibility of Geographic Information Service(GIS) before they are commercialized in Ubiquitous Environments. It suggests the evaluation framework for business feasibility in order to provide a successful method. The framework is consisted of various evaluation dimensions and Indices like technology, marketability, business ability, customer satisfaction and business risk. From this research, we will anticipate a high rate of successful GIS business in respect to various elements related in the commercialization of the former business in ubiquitous environments.

• Journal of Information Technology Services
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• v.16 no.4
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• pp.77-97
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• 2017

ERP is an essential information system (IS) that many companies are operating on the basis of this solution. Since ERP is a very important system that is used in business operation and provides quantified information about the efficiency and productivity of the business activities, difference of competitiveness between companies that have successfully implemented ERP and those that do not have is very large. According to a survey done by a global consulting firm, far less than half of the companies are evaluated as successfully internalizing ERP into their organizations. Therefore, there is a need for an accurate assessment of ERP usage and an improvement of ERP based on it and the need become to increase largely. However, in reality, there is neither the systematic evaluation methods or any research about this topic. This study proposes a framework for evaluating the routinization of ERP throughout the life cycle of the ERP based on both the literature in the enterprise architecture, ERP lifecycle, ERP success areas, and actual experience of the authors in ERP implementation. The proposed framework intends to satisfy the following functional requirements : 1) the entire lifecycle of ERP should be evaluated; 2) evaluation of ERP should be performed from the enterprise-wide perspective; 3) evaluation should focus on the core activities of the organization; and objective evaluation criteria should be used in the evaluation.

• Journal of Smart Tourism
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• v.3 no.3
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• pp.17-27
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• 2023

This study examines the scientific publications on website evaluation in hospitality and tourism from 2010 to 2023 through a systematic review and discusses implications for future research. The reviewed literature from publication years, journals, research methods, website-related stakeholders, context, various forms of Internet presence (Internet forms), and theories are analyzed to create a comprehensive website evaluation dimension. Furthermore, a conceptual framework is developed to show the relationship between the website characteristics, stakeholders-channels interaction, and stakeholders' reactions. The proposed website evaluation framework in hospitality and tourism synthesizes the existing knowledge, identifies gaps, and further advances our understanding of this research area.