• Title/Summary/Keyword: Business Eco-System

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Study on Customer Satisfaction Performance Evaluation through e-SCM-based OMS Implementation (e-SCM 기반 OMS 구현을 통한 고객 만족 성과평가에 관한 연구)

  • Hyungdo Zun;ChiGon Kim;KyungBae Yoon
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.891-899
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    • 2024
  • The Fourth Industrial Revolution is centered on a personalized demand fulfillment economy and is all about transformation and flexible processing that can deliver what customers want in real time across space and time. This paper implements the construction and operation of a packaging platform that can instantly procure the required packaging products based on real-time orders and evaluates its performance. The components of customer satisfaction are flexible and dependent on the situation which requires efficient management of enterprise operational processes based on an e-SCM platform. An OMS optimized for these conditions plays an important role in maximizing and differentiating the efficiency of a company's operations and improving its cost advantage. OMS is a system of mass customization that provides efficient MOT(Moment of Truth) logistics services to meet the eco-friendly issues of many individual customers and achieve optimized logistics operation goals to enhance repurchase intentions and sustainable business. OMS precisely analyzes the collected data to support information and decision-making related to efficiency, productivity, cost and provide accurate reports. It uses data visualization tools to express data visually and suggests directions for improvement of the operational process through statistics and prediction analysis.

LCA (Life Cycle Assessment) for Evaluating Carbon Emission from Conventional Rice Cultivation System: Comparison of Top-down and Bottom-up Methodology (관행농 쌀 생산체계의 탄소배출량 평가를 위한 전과정평가: top-down 방식의 국가평균값과 bottom-up 방식의 사례분석값 비교)

  • Ryu, Jong-Hee;Jung, Soon Chul;Kim, Gun-Yeob;Lee, Jong-Sik;Kim, Kye-Hoon
    • Korean Journal of Soil Science and Fertilizer
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    • v.45 no.6
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    • pp.1143-1152
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    • 2012
  • We established a top-down methodology to estimate carbon footprint as national mean value (reference) with the statistical data on agri-livestock incomes in 2007. We also established LCI (life cycle inventory) DB by a bottom-up methodology with the data obtained from interview with farmers from 4 large-scale farms at Gunsan, Jeollabuk-do province to estimate carbon footprint in 2011. This study was carried out to compare top-down methodology and bottom-up methodology in performing LCA (life cycle assessment) to analyze the difference in GHGs (greenhouse gases) emission and carbon footprint under conventional rice cultivation system. Results of LCI analysis showed that most of $CO_2$ was emitted during fertilizer production and rice cultivation, whereas $CH_4$ and $N_2O$ were mostly emitted during rice cultivation. The carbon footprints on conventional rice production system were 2.39E+00 kg $CO_2$-eq. $kg^{-1}$ by top-down methodology, whereas 1.04E+00 kg $CO_2$-eq. $kg^{-1}$ by bottom-up methodology. The amount of agro-materials input during the entire rice cultivation for the two methodologies was similar. The amount of agro-materials input for the bottom-up methodology was sometimes greater than that for top-down methodology. While carbon footprint by the bottom-up methodology was smaller than that by the top-down methodology due to higher yield per cropping season by the bottom-up methodology. Under the conventional rice production system, fertilizer production showed the highest contribution to the environmental impacts on most categories except GWP (global warming potential) category. Rice cultivation was the highest contribution to the environmental impacts on GWP category under the conventional rice production system. The main factors of carbon footprints under the conventional rice production system were $CH_4$ emission from rice paddy field, the amount of fertilizer input and rice yield. Results of this study will be used for establishing baseline data for estimating carbon footprint from 'low carbon certification pilot project' as well as for developing farming methods of reducing $CO_2$ emission from rice paddy fields.

Strategic plan for implementation of knowledge management of Busan's footwear industry (부산신발산업의 지식경영도입을 위한 전략적 방안)

  • Song, Kyung-Soo;Kim, Yong-Ho
    • Management & Information Systems Review
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    • v.31 no.4
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    • pp.559-592
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    • 2012
  • In spite of the transitional changes in the shoe industry in Busan area, regular academic studies on the management plan to improve the practical competitiveness of footwear industry focused in the materials, bio-dynamics, components, and designs, etc. in the engineering viewpoint are very rare. Many reports of policies were published from late 190's to 2000's but they were limited to the identification of practical situations and the measures for strategic alternatives and were not developed to be the academic studies to improve the competitiveness in terms of management control. It is intended to seek for the measures to be reviewed as the alternatives to improve the self-competitiveness of footwear companies by approaching the problems limited to such specific area in the viewpoint of management control. The core of this study is to provide the alternative plans for expansion of the industrial foundation by seeking for the measures to improve competitiveness with application of knowledge management as an alternative for improvement of not transient but sustainable industrial competitiveness, in order to help the export of shoes from Busan area which has been rapidly increased since the Korea-USA FTA and Korea-EU FTA. In such viewpoint, in the study, a questionnaire survey was performed related with the issues of Busan's footwear industry and the plan to implement knowledge management was discussed for improvement of the competitiveness of footwear industry based on the result of such questionnaire survey. As most of studies and directions have been focused in functional shoes, designs, materials, and components, etc., which are related with the properties of human dynamics, as the alternatives for improvement of the footwear industry of Busan area and did not suggest the measures to make basic changes in the management of companies, the implementation of knowledge management was emphasized in order to seek for the direction of such plan. The purpose of this study is to suggest an alternative for construction of industrial eco-system for high added value by seeking for the probability of knowledge management for conversion of footwear industry into knowledge industry. In order to accomplish the effect of increased export as the result of FTA, current management method of footwear companies is limited and the effect of FTA should be maximized by improving the competitiveness with implementation of knowledge management methods. Settlement of such knowledge management will act as the momentum to improve the competitiveness of footwear companies and, in a long-term viewpoint, will be able to maximize the improvement of knowledge industry and creation of job opportunities.

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