• 한국컴퓨터정보학회논문지
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• 제23권11호
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• pp.103-109
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• 2018

This paper presents an idea and framework to automate a full cycle business process management and re-engineering by integrating traditional business process management systems, process mining, data mining, machine learning, and simulation. We build our framework on the cloud-based platform such that various data sources can be incorporated. We design our systems to be extensible so that not only beneficial for practitioners of BPM, but also for researchers. Our framework can be used as a test bed for researchers without the complication of system integration. The automation of redesigning phase and selecting a baseline process model for deployment are the two main contributions of this study. In the redesigning phase, we deal with both the analysis of the existing process model and what-if analysis on how to improve the process at the same time, Additionally, improving a business process can be applied in a case by case basis that needs a lot of trial and error and huge data. In selecting the baseline process model, we need to compare many probable routes of business execution and calculate the most efficient one in respect to production cost and execution time. We also discuss the challenges and limitation of the framework, including the systems adoptability, technical difficulties and human factors.

• 경영정보학연구
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• 제3권2호
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• pp.337-347
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• 2001

• 산업공학
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• 제9권3호
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• pp.236-248
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• 1996

Most of business enterprises today struggle with the coordination of work which is one of the most challenging problems in the business environment. And the situation becomes worse by the increasing complexity and uncertainty. In this paper, suitability of workflow technology for the modelling, optimization, and automation in the complex business structures is discussed. Also, in the abscence of a fully fledged method for analysis and design of workflow systems, this paper proposes a method, ETM(Extended Trigger Modelling), which can solve several problems in other methods. The proposed ETM approach consists of three stages such as situation analysis stage, activity coordination stage and implementation preparation stage. A modelling case of the proposed procedure is also presented.

• 수산경영론집
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• 제46권1호
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• pp.121-143
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• 2015

This study focuses on the case of FIRA(Korea Fisheries Resources Agency) and analysis the introduction effect of BSC(Balanced Score card) implementation. So it will set forth the improvement method and the implications for Quasi-governmental organizations which are trying to introduce or are operating the BSC system. This study suggests how to improve the problems of BSC as below : (1) Building of reasonable and balanced evaluation index system (2) Acquiring of comparability and equality through adjustments of group evaluated (3) Enhancing of competence and professionalism of evaluating group (4) Alleviating of difference gap of performance incentives and promoting of non-money incentives (5) Enhancing of positive acceptance and recognition for BSC.

• 한국정보시스템학회:학술대회논문집
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• 한국정보시스템학회 2000년도 춘계학술대회
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• pp.265-270
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• 2000

• 경영정보학연구
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• 제8권2호
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• pp.189-209
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• 2006

기업들이 IT의 전략적 활용을 통하여 정보의 가용성, 적시성, 신속성 등 다양한 효과를 기대하게 된 이후, 이를 위한 기업의 IT 투자 규모는 증가해 왔다. 그러나 이런 지속적인 IT 투자를 통한 업무생산성 향상이 수익성 효과를 가져올 것이라는 기대감, 즉 IT 투자와 기업의 생산성 지표 사이의 상관관계에 관한 의문은 현재까지도 명확하게 해결되지 않고 있는 상황이다. 이에 본 연구에서는 보다 일관되고 통합적인 시각에서 IT 투자와 성과측정 및 관리에 이르기까지의 통합적인 방법론을 제시하고, 이를 L 금융기업의 사례를 통해 적용해 보았다. 특히 본 사례에서 비즈니스와 IT 전략 연계를 평가하고, 비즈니스 효과와 연관된 IT 성과 지표 도출 방법을 개발하고, 지속적으로 평가/관리 할 수 있는 체계를 제시하였다.

• 농촌지도와개발
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• 제27권2호
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• pp.65-74
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• 2020

The study aims to identify the factors affecting business performance of rural tourism operators. For this study, 1,004 questionnaires were collected by field survey of rural tourism operators. The linear multiple regression analysis were used to identify factors affecting performance of rural tourism business. The result indicate that the factors influencing the sales of rural tourism business were in order of owning sales facilities, perception of multi-functional value of agriculture and rural, group promotion, number of rooms, and gender. In the case of gender, it was found that females had a high probability of positively affecting sales. The factors influencing the satisfaction of the rural tourism business were in the order of management strategy, number of days of operation, perception of multi-functional value of agriculture and rural, and business career. In the case of management strategy, it was found that the differentiation strategy have a positively affecting the satisfaction of the rural tourism business. As for the business career, the shorter the career, the higher the probability of positively affecting the satisfaction of the rural tourism business. The results of this study would be useful for establishing strategies to improve the management performance of the rural tourism business.

• 지식경영연구
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• 제19권2호
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• pp.47-68
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• 2018

Business environment is shifting from industrial economy to knowledge based economy. Enterprises go through numerous trials for successful management in changing environment. Along with trial tests, research area has been growing simultaneously. Unlike initial research which focused on basic concepts such as: form of business model and success points. Current research emphasizes on actualization of business that enterprises plan, which brought academic research with perplex form of knowledge structure. On the other hand, there is limitation in understanding business model systematically due to preceding research primarily centered on analyzing definition and case study. In order to analyze knowledge structure, this study utilized social network analysis based on "relationship". For the analysis, 13,412 keywords were extracted from 36years worth of article or research related to business model stored in SCOPUS database. From the analysis, it was shown core research subject was INNOVATION and the number of co-authors has increased due to the academic diversity. Business model research is divided into five sub-categories (E-commerce, SMEs, sustainability, open-source, and e-book). Through cognitive map analysis on each of research characteristics of sub-category, it has shown that E-commerce, SMEs, sustainability, and open-source are core categories.

• 한국정보과학회논문지:소프트웨어및응용
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• 제30권12호
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• pp.1193-1207
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• 2003

여러 분야에서 인터넷의 사용이 대중화되면서 다양한 웹 응용들이 개발되고 있으나, 대부분의 경우 체계적인 분석작업을 수행하지 못하고 개발에 뛰어들거나, 대규모 개발 방법론을 적용하면서 어려움을 겪고 있다. 본 논문에서는 빠르고 효과적인 개발을 위하여 업무모델로부터 웹 응용을 위한 분석 모델들을 추출하는 방법을 제안하며, 이를 효과적으로 수행하기 위한 작업들과 기법들을 제시한다. UML 활동도의 표기법을 활용한 업무 모델로부터 사용사례도와 웹 페이지 리스트를 생성하며, 이를 기반으로 웹 페이지들의 흐름과 구조를 표현하는 페이지 다이어그램과 논리적, 물리적 데이타베이스 모델들을 작성한다. 이렇게 작성된 분석모델들은 상세설계 단계를 거쳐 정제된다. 제안한 분석방법과 기법들을 웹 기반의 경정비조합 지원시스템 개발에 적용하여 그 효용성을 확인하였다.

• International Journal of Internet, Broadcasting and Communication
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• 제9권3호
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• pp.44-58
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• 2017

The purpose of this study is to prove the Korean Internet company, Kakao's resilience capacity. For it, this paper reviews the previous literatures regarding Kakao's business models and discusses 'resilience' theory. Then, it organizes the research questions based on the theoretical background and explains the research methodology. It investigates the case of Kakao's business and organization. The case analysis shows that five levers of resilience are a good indicator for a successful platform business evolution. The five levers are composed of coordination, cooperation, clout, capability, and connection: First lever, coordination that makes the company to restructure its silo governance in order to respond to actual business flow starting from the basic asset like game and music content; second lever, cooperation where the firm provides creative people with playground for startups such as KakaoPage; third lever, clout where the company shares its data by opening its API of AI and chatbot to $3^{rd}$ party developers; fourth lever, capability where the firm establishes AI R&D center, KakaoBrain as the function of multi-domain generalist for developing diverse platforms tackling customer needs; and the last fifth lever, connection where the firm continues to expand its platform business to the peripheries, O2O businesses such as KakaoTaxi, KakaoOrder, KakaoPay, and KakaoBank. In conclusion, this study proposes Internet companies to be a resilient platform utilizing those five levers of resilience in order to form successful platform. This study contributes to the agile innovation of Internet platform with ecological sense.