• The Journal of the Korea institute of electronic communication sciences
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• v.5 no.6
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• pp.657-663
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• 2010

This research extracted important factors in the real estate brokerage business and verified it's relationship between service value, reuse intent, word of mouth effect in order to analyse the elements of what the customers are looking for, and proved that brokers ability, trustworthiness and the location of the brokerage institute is an important factor. On the other hand the environment of the brokerage institute was verified to be less important. The most important factor for customer was the broker's ability, hence the countermeasures were needed.

• Journal of Digital Convergence
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• v.14 no.6
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• pp.151-156
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• 2016

The purpose of this study is to find out key factors(specialized knowledge, manner, interaction) of real estate brokerage service quality derived from previous researches and to identify degrees of relations among the key factors and request intention. To do this, first of all, this study makes surveys including variables of estate brokerage service quality, credibility, and request intention. Second, it collects the data from respondents who have visited real estate brokerage firms. Finally, the data are analyzed by applying an exploratory factor analysis and a confirmatory factor analysis which is based on a structural equation modeling. The result of these surveys describes that only the interaction affects the credibility positively and the credibility has positive effects on the request intention. At the same time, the interaction impacts on the request intention directly. Therefore, these analysis results suggest that managers of real estate brokerage firm focus on the interaction of the real estate brokerage service quality factors in order to improve the customers' request intention.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.39 no.4
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• pp.60-66
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• 2016

Compound logistics is a service aimed to enhance logistics efficiency by supporting that shippers and consigners jointly use logistics facilities. Many of these services have taken place both domestically and internationally, but the joint logistics services for e-commerce have not been spread yet, since the number of the parcels that the consigners transact business is usually small. As one of meaningful ways to improve utilization of compound logistics, we propose a brokerage service for shipper and consigners based on the hybrid recommendation system using very well-known classification and clustering methods. The existing recommendation system has drawn a relatively low satisfaction as it brought about one-to-one matches between consignors and logistics vendors in that such matching constrains choice range of the users to one-to-one matching each other. However, the implemented hybrid recommendation system based brokerage agent service system can provide multiple choice options to mutual users with descending ranks, which is a result of the recommendation considering transaction preferences of the users. In addition, we applied feature selection methods in order to avoid inducing a meaningless large size recommendation model and reduce a simple model. Finally, we implemented the hybrid recommendation system based brokerage agent service system that shippers and consigners can join, which is the system having capability previously described functions such as feature selection and recommendation. As a result, it turns out that the proposed hybrid recommendation based brokerage service system showed the enhanced efficiency with respect to logistics management, compared to the existing one by reporting two round simulation results.

• Journal of Digital Convergence
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• v.13 no.2
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• pp.1-11
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• 2015

The growing company that provides high quality service to every customer by introducing a cloud-system organization. However, the information needs of diverse and different, so every cloud system, and acts as a barrier to entry for cloud services provide appropriate. Cloud services are becoming complicated and diversified depending on concerns about cloud security continues, the growing need of professionalism held by the cloud service(Cloud Service Brokerage) CSB companies. Thus, to analyze the various services, find my support legislation, security and compatibility issues, the services of the best new business through service offerings tailored to the environment, and will implement the necessary management services which brokerage (CSB) is. This study presents a brokerage(CSB) development model, and suggested policy measures that apply to the co-op that I am having difficulties in cloud services business models.

• The Journal of the Korea institute of electronic communication sciences
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• v.7 no.2
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• pp.357-364
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• 2012

For this study, real estate brokerage services to customers how to evaluate quality factors and quality factors important for studying about what is preferred. Real estate brokerage service quality factors, the expertise of brokers, dealers sales skills, a sense of responsibility of traders, brokerage firm's position, whether or not participating were chosen franchise. Looking at the findings, and customer service quality factors, the five kinds of real estate brokers a sense of responsibility to be the most important quality factors were analyzed as a favorite, followed by the expertise of brokers, sales skills brokers, brokerage firm's presence, a franchise analysis of whether the order has been participating. As the results of this study, the traders as traders sense of responsibility and expertise and strive to improve, friendly servece and act as an active intermediarv will need to improve sales skills. Continuous promotion of the brokerage firm's position is shown to be critical, franchise affiliated businesses in order to make use of an efficient information network of the Internet is seen to be in need of improvement. This paper, we have experienced a real estate brokerage contracts require customers a service directly to find out whether the data obtained through interviews with the empirical analysis is Therefore, work-related departments of Ministry of Land and brokerage herein with reference to the Association to take measures to Once you have contributed little bit. Brokerage industry and the traders themselves, as well as the competition is to the straight ahead Do not look at a value for the development of brokerage will be constantly working.

• Management Science and Financial Engineering
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• v.13 no.1
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• pp.93-113
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• 2007

In the previous research, we considered a logistics brokerage problem with the objective of minimizing total transportation lead time of freights in a logistics e-marketplace, in which a logistics brokerage agent intermediates empty vehicles and freights registered by car owners and shippers [7]. However, in the logistics e-marketplace, transportation due date tardiness is more important than the transportation lead time, since transportation service level is critically determined by whether the due date is met or not. Therefore, in this paper, we deal with the logistics brokerage problem with the objective of minimizing total tardiness of freights. Hungarian method based matching algorithms, real time matching(RTM), periodic matching(PM), and fixed matching(FM), are used for solving the problem considered in this paper. In order to test performance of the proposed algorithms, we perform computational experiments on a various problem instances. The results show that the waiting-and-matching algorithms, PM and FM, also give better performance than real time matching strategy, RTM, for the total tardiness minimization problem as the algorithms did for the total lead time minimization problem.

• Information Systems Review
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• v.18 no.3
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• pp.97-110
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• 2016

Real estate brokerage app service is an emerging online-to-offline (O2O) business model. This study analyze the relationship between the satisfaction and reuse of real estate app services through a survey of experienced users of the application. The results show that "ease of use" and "usefulness" of the online app service positively affect customer satisfaction and eventually affects reuse. Moreover, ease of use and usefulness of the offline brokerage introduced by the application positively affects customer satisfaction and eventually affects reuse too. One meaningful finding is the stronger impact of usefulness on customer satisfaction than that of ease of use in both online and offline situations. This finding implies that the value of usefulness is bigger than that of ease of use because of users who purposely use the application to find relevant real estates. The effect of online customer satisfaction on reuse is slightly higher than that of offline. This finding suggests that need to develop a strategy for online applications that focuses on enhancing the usefulness of real estate brokerage app services in the O2O market.

• Proceedings of the IEEK Conference
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• 1998.10a
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• pp.207-210
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• 1998

Providing the connectivity interworking between the lightweight signaling function using in VOD set-top box and the broadband signaling function In the access node system, it can diminish the cost-burden of user about set-top box and we shall use efficiently the network resources. Therefore, In this paper, we shall design the signaling brokerage agent function for the connectivityinterworking in access node system and discuss the result applied its function to the real-time VOD service.

• Proceedings of the Korea Information Processing Society Conference
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• 2017.04a
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• pp.637-640
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• 2017

최근 클라우드 기술이 확산되면서 여러 기업이 자신만의 클라우드를 다양하게 제공하고 있으며 세계 각지에 흩어져 있는 다양한 클라우드 공급자들과 여러 프라이빗 클라우드를 연결하여 하나의 서비스를 제공하는 클라우드 서비스 브로커리지(Cloud Services Brokerage) 기술이 등장하게 되었다. 하지만 현재의 CSB 기술은 가상 자원 관리, 가상 머신 라이프 사이클 관리에 초점이 맞추어져 있으며 CSB에서 제공되는 모니터링 요소는 사용자의 복잡한 요구를 만족하기에는 부족한 실정이다. 또한 추가 모니터링 도구를 사용하는 경우도 CSB의 데이터와의 일관성을 만족하지 않는 문제가 있다. 따라서 본 논문에서는 이종 CSB와 연동이 가능한 실시간 모니터링 시스템을 제안한다. 본 논문에서 제안하는 모니터링 기술은 Scalr 및 CompatibleOne을 사용하여 주기적으로 메타데이터 동기화를 진행하며 데이터 일관성을 충족시키고 다양한 모니터링 데이터를 실시간으로 수집하여 사용자에게 제공한다.

• Information Systems Review
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• v.17 no.1
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• pp.1-18
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• 2015

Recently, the number of available cloud services are increasing dramatically because many IT companies have entered into cloud service market. Due to the reason, cloud service brokers are emerging as agents to solve cloud service selection problems and to support cloud service initialization and maintenance of unskilled cloud service users. In this study, NCloud24 case in South Korea and Right Scale case in the USA are analyzed as representative examples of the collaboration between original cloud service providers and cloud service brokers. The business models of two companies are analyzed using Business Model Canvas. The emergence of cloud service brokers are interpreted as unbundling process of IaaS (Infrastructure-as-a-service) cloud service companies. Based on the comparison with the two companies, we prospect future directions of cloud service brokerage.