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Won-Chul Bing, "The Study on Mediating Effects Validation of Involvement between Service Quality and Satisfaction in Children's Pool in Convergence era", Journal of Digital Convergence, Vol.13, No.11, p. 530, 2015.
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Yun-Bin Na, Seoung-Ha Lee, You-Jin Myeong, Se-Ran Jo, "Effects on the System, Contents, and Service Quality of e-book User Purchase", Journal of Digital Convergence, Vol.14, No.1, p. 144, 2016.
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Seong-Geun Kim, Kee-Joon Seok "Convergence of IT and Online Security Trading : The Effects of MTS Service Quality on Customer Satisfaction & Customer Loyalty", Journal of Digital Convergence, Vol.13, No.9, p. 139, 2015.
DOI
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Jae-Boong Kim, "A Study on the Influence of Servant Relationship on Organizational Effectiveness: Revolved around Effect of Tuned from Confidence of Superior", Journal of Digital Convergence, Vol.13, No.1, p. 217, 2015.
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Choon-Ok Myung, Min-Seub Choi, "Study on Impact of Real Estate Brokerage Service Quality and Value on Reuse Intention", Housing Studies Review Vol.21, No.4, pp. 87-116, 2013.
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Jong-Chil Shin, "A Study on the Determinants of Customer Satisfaction toward Real Estate Brokerage Service", Housing Studies Review Vol.14, No.3, pp. 213-245, 2006.
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Nam-Goo Park, "A Study on the Effect of the Corporate Social Responsibility Activities on Brand Equity and Purchase Intention-Focused on Moderating Effect of the Customer's Mobile Communication Service Quality-", Journal of Digital Convergence, Vol.12, No.12, pp. 189-202, 2014.
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Young-Seok Choi, Seung-Hee Lee, Hong-Seup Son, Byeong-Ju Lee, Ju-Yun Seok, Dong-Ryong Hwang, "A Study on the Effect of Consultant Capacity in the Consulting Services of Digital Industry on Influence of Customer Satisfaction and Re-contract Intention", Journal of Digital Convergence, Vol.13, No.4, pp. 163-174, 2015.
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Dong-Ju Shin, Jung-Wan Hong, Yen-Yoo You, "A Study on the Consultant's Pro-social Service Behavior on Relational Embeddedness, Relationship Trust, Relationship Satisfaction and Long-term Relationship Orientation", Journal of Digital Convergence, Vol.13, No.3, pp. 95-106, 2015.
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Chang-Ho Choi, Yen-Yoo You, "A Study on the Effects of Ties and Trust Relationship between the Clients and Consultants on the Consulting Performance", Journal of Digital Convergence, Vol.12, No.10, pp. 87-96, 2014.
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Eun-Young Cho, "A Study on Convergence Relation of Corporate Ethical Management, Consumers' Perceived Trust, and Purchasing Behavior", Journal of Digital Convergence, Vol.13, No.8, pp. 113-121, 2015.
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Chan-Koo Yeo, "The Effect of Service Provider Nonverbal Attributes on Customer Evaluation in Service Recovery Stage", Journal of the Korea Convergence Society, Vol.4, No.3, pp. 8-13, 2013.
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Eun-Young Park, Dong-Gi Kwag, "The Study on the Market Competitiveness Reinforcement for Convergence Industry", Journal of the Korea Convergence Society, Vol.6, No.5, pp. 99-106, 2015.
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