• 제목/요약/키워드: Brand attachment

검색결과 117건 처리시간 0.022초

브랜드의 총체적 체험이 소비자-브랜드의 정서적 유대관계에 미치는 영향 (Does Brand Experience Affect Consumer's Emotional Attachments?)

  • 이지은;전주언;윤재영
    • Asia Marketing Journal
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    • 제12권2호
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    • pp.53-81
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    • 2010
  • 소비자체험에 대해 기업들과 학자들이 많은 관심을 가져 왔지만 브랜드로부터 유발된 총체적인 체험에 대해서는 제한적으로 연구가 진행되어 오고 있다. 구매의사결정의 모든 과정에서 다양한 체험이 이루어질 뿐만 아니라 브랜드 아이덴티티와 브랜드 커뮤니케이션과 같은 브랜드 체험제공 수단들을 통해서도 소비자체험이 유발될 수 있음에도 불구하고 이러한 총체적인 체험에 대한 논의가 부족하였다. 따라서 본 연구는 기존 문헌들을 토대로 브랜드 체험을 개념화하고 브랜드 체험의 유형을 고찰하고자 하였다. 또한 브랜드의 총체적 체험은 소비자와 브랜드의 정서적 유대관계에 영향을 미칠 것이라 가정하고 그 효과를 규명하고자 하였으며, 브랜드 애착이 브랜드 몰입에 미치는 효과도 함께 검증하였다. 연구결과에 의하면 브랜드 체험의 네 가지 유형 가운데 감성적 체험, 행동적 체험, 그리고 지성적 체험이 브랜드 애착에 유의한 영향을 미치는 것으로 나타났으며 특히 행동적 체험의 영향력이 가장 높은 것으로 밝혀졌다. 반면 브랜드의 감각적 체험은 브랜드 애착에 유의한 영향을 미치지 않는 것으로 나타났다. 또한 브랜드 애착의 열정과 자아연관은 브랜드 몰입에 유의한 영향을 미친 반면에 애정은 브랜드 몰입에 유의한 영향을 미치지 않은 것으로 나타났다. 실증분석을 바탕으로 소비자와 브랜드간의 강력한 정서적 유대관계를 형성하기 위해서는 소비자들이 브랜드로부터 감성적, 행동적, 그리고 지성적 체험을 경험해야 하는 것으로 해석할 수 있다. 또한 소비자들이 체험 브랜드와의 관계를 유지하기 위한 의지를 형성하기 위해서는 애정과 자아연관으로 구성된 애착이 선행되어야 함을 알 수 있다.

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패션 명품 소비자의 브랜드 애착이 브랜드 충성도에 미치는 영향 (The Effect of Consumer's Brand Attachment of Fashion Luxury Product on Brand Loyalty)

  • 김수진;김재숙
    • 복식문화연구
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    • 제17권1호
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    • pp.1-14
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    • 2009
  • The purpose of this study was to examine consumers' brand attachment of fashion luxury product by emotional approach of brand loyalty. The questionnaire developed through the literature search and a survey was conducted both in on-line and off-line questionnaire simultaneously. Finally, 218 data from women who had a buying experience of fashion luxury products were analyzed using frequency, factor analysis, ANOVA, t-test, regression analysis by SPSS for WIN program. The results were as follows; First, there were significant differences in brand loyalty according to consumers' age, marriage yes or no, occupation, education level, and income. Second, the consumers' brand attachment of fashion luxury products was composed of five factors; emotional, dependent, attractive, knowledge, interest. Third, there were significant differences in brand loyalty according to consumers' age, marriage yes or no, occupation, education level, and income. Fourth, there were significant differences in brand attachment according to consumers' age, marriage yes or no, occupation, education level, and income. There were significant differences in emotional, dependent, attractive, knowledge, interest dimension of brand attachment according to consumers' age, sex, marriage yes or no, occupation, education level, and income. Fifth, the brand attachment significantly influenced on the brand loyalty.

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온라인 브랜드의 총체적 체험이 소비자-브랜드 관계 및 브랜드 애착, 브랜드 몰입에 미치는 영향 - 네이버 브랜드 카페 사용자들을 중심으로 - (The Effect of the Whole Experience of Online Brand on the Consumer-Brand Relationship, Brand Attachment and Brand Commitment : With the Users of Naver Brand Cafe)

  • 한광석
    • 경영과정보연구
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    • 제30권1호
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    • pp.159-185
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    • 2011
  • 본 연구는 온라인 블로그의 브랜드 커뮤니티를 통해 경험한 브랜드 체험의 다섯 가지 유형(감각적 체험, 정서적 체험, 인지적 체험, 행동적 체험, 관계적 체험)들이 소비자-브랜드 관계에 미치는 영향은 어떠한 차이가 나타나는지를 살펴보고자 하였다. 또한 이러한 총체적 체험을 통한 소비자-브랜드 관계가 브랜드 애착과 브랜드 몰입간의 구조적 관계가 어떻게 나타나는지를 실증적으로 분석하고자 하였다. 연구결과 정서적 체험, 인지적 체험, 관계적 체험은 소비자-브랜드 관계에 영향을 미치나 감각적 체험과 행동적 체험은 소비자-브랜드 관계에 영향을 미치지 않는 것으로 나타났다. 또한 브랜드 체험을 통한 소비자-브랜드 관계가 브랜드 애착과 브랜드 몰입 간에 나타나는 구조적 관계에 대해 살펴보았다. 연구결과 브랜드 체험을 통한 소비자-브랜드 관계는 브랜드 애착에 직접적인 영향을 미치나 브랜드 몰입에는 영향을 미치지 않는 것으로 나타났다. 브랜드 몰입은 브랜드 애착을 통해 영향을 미치는 것으로 확인되었다. 결국 브랜드 몰입은 브랜드 애착의 결과변수라는 선행 연구 결과와 일치되었다.

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의복관여도 요인이 브랜드 애착과 브랜드 충성도에 미치는 영향 -부산지역의 대학교에 재학 중인 중국 유학생을 중심으로- (Effects of Clothing Involvement on Brand Attachment and Brand Loyalty -With Special Reference to Chinese College Students in Busan-)

  • 진창;이영숙
    • 한국콘텐츠학회논문지
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    • 제10권5호
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    • pp.173-184
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    • 2010
  • 현재 중국인들의 생활수준은 점점 향상하고 있으며 최근에 한국에 유학하러 오는 중국학생도 증가하고 있는 시점에서 이들의 의복관여도에 따른 브랜드애착 및 브랜드충성도간의 차이를 알아보는 연구는 의미가 있을 것으로 판단된다. 본 연구에서는 부산에 거주하는 중국 유학생들을 대상으로 이들이 패션제품에 대한 의복관여도 요인이 브랜드애착과 브랜드충성도에 어떠한 영향을 주는가를 밝혀보고자 한다. 조사결과는 다음과 같다. 1. 의복관여도 요인으로는 유행성, 인상향상, 계획성, 무관심, 그리고 선택성 5가지 요인이 도출되었으며, 브랜드 애착 요인으로는 브랜드 과시, 브랜드 중시, 브랜드 자부심 3가지 요인이 도출되었다. 2. 의복관여도 요인들은 브랜드 애착 요인에 긍정적 영향을 미치며, 브랜드 애착은 브랜드 충성도에 유의한 영향을 미치는 것으로 나타났다. 3. 의복관여도는 브랜드 애착을 경유하여 간접적으로 브랜드 충성도에 유의한 영향을 미치는 것으로 나타났다.

패션 복제품 태도가 명품 브랜드 관련 변인에 미치는 영향 (A Study on the Effect of Attitude toward Fashion Counterfeits on Variables Related to Luxury Brand)

  • 이승희;김미영
    • 한국의류학회지
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    • 제31권9_10
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    • pp.1431-1441
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    • 2007
  • The purpose of this study was to examine the effect of attitudes toward fashion counterfeits on brand attachment and equity. Four hundred-eight female college students in Seoul and its suburb responded for this study. For data analysis, descriptive statistics, factor analysis, and multiple regression were used for this study. The results of this study were as follows. First, attitude toward fashion counterfeits was classified into three factors such as goodwill, approve of purchase, and counterfeit quality factors. Second, brand attachment was classified into four factors such as love, interest, perception and trust factors. Third, brand equity was classified into five factors such as loyalty, quality, image and recognition factors. Generally, attitudes toward fashion counterfeits factors were correlated with lower scores on brand attachment and brand equity. Finally, the results revealed that attitudes toward fashion counterfeits had a negative effect on brand attachment and equity. Brand attachment had a positive effect on brand equity, and also brand attachment and brand equity had a positive effect on purchasing intention. Based on these results, fashion brand marketing strategies would be suggested.

남녀 성차에 따른 브랜드 확장 평가에 관한 연구 (Gender differences in brand extension)

  • 이영주
    • 복식문화연구
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    • 제24권3호
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    • pp.301-314
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    • 2016
  • The purpose of this study was to determine the gender differences in the relationships between knowledge of, attachment with, and attitude toward a parent brand and perceived risk of, attitude toward, and purchase intension of an extended product in the case of brand extension. A total of 300 survey questionnaires were distributed to 150 male and 150 female college students, and 275 responses were used for the final analysis. The results showed that for male college students, knowledge of the parent brand had a positive relationship with brand attachment with the parent brand, which in turn had a positive relationship with brand attitude toward the parent brand. Knowledge of the parent brand had a negative relationship with perceived risk of the extended product, which again had a negative relationship with attitude toward the extended product. In addition, for male college students, knowledge of the parent brand had a positive relationship with attitude toward the extended product, which also had a positive relationship with purchase intension of the extended product. For female college students, brand attachment with the parent brand had a positive relationship with brand attitude toward the parent brand, which also had a positive relationship with attitude toward the extended product. Brand attachment with the parent brand showed a negative relationship with perceived risk of the extended product, which also had a negative relationship with attitude toward the extended product.

아이돌 휴먼브랜드의 특성이 소비자의 아이돌 휴먼브랜드 애착, 모방 욕구, 동일시 욕구와 패션 제품 구매 의도에 미치는 영향 (The Effects of Idol Human Brand's Characteristics on Consumer's Idol Human Brand Attachment, Desire to Imitate, Desire to Identify, and Purchase Intention)

  • 황지영;박민정
    • 한국의류산업학회지
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    • 제23권5호
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    • pp.559-575
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    • 2021
  • The popularity of K-pop, the development of diverse media and communications, and rapid globalization are increasing consumers' attachment to celebrities. These celebrities, called "Human brand", have a growing impact on consumers. However, research on idol celebrities has been conducted mainly on teenagers. Furthermore, there are limits to the studies on consumers' attachment to idol celebrities who do not advertise specific products and intention to purchase products which are not advertised but related to the idol human brand. Therefore, this study has been conducted on 301 out of 400 adult women in their twenties to forties in Korea to examine the relationship between the characteristics of the idol human brand, attachment to the idol human brand, desire to imitate the idol human brand, desire to identify with the idol human brand and its fandom community, and the effect on purchase intention. For the statistical analysis, SPSS and AMOS were used. The study found that the characteristics of the idol human brand which are trust, professionality, social attractiveness, and physical attractiveness positively influenced attachment to the idol human brand. The attachment to the idol human brand positively affected the imitation desire toward the idol human brand, and the identification desire with the idol human brand, and to identify with its fandom community. Additionally, the desire to imitate and to identify with the idol human brand and its fandom community positively affected the intention. Furthermore, the relationships between all variables were found to have a significant mediating effect.

Study on the Structural Causality of Social Network of Luxury Brands

  • LEE, Jae-Min
    • 웰빙융합연구
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    • 제5권2호
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    • pp.11-14
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    • 2022
  • Purpose: The purpose of this study is to investigate the structural causal relationship between the SNS marketing attributes of luxury brands on brand awareness, brand involvement, and brand attachment. Research design, data and methodology: To this end, a survey was conducted on 427 users of large Internet communities and SNS. The results of the empirical analysis are summarized as follows. Results: First, among SNS marketing attributes, information, reliability, and update had a significant positive (+) influence on purchase intention. Second, among SNS marketing attributes, informativity, interaction, playability, and update had a significant positive (+) influence on brand recognition. Reliability, interaction, and update had a significant positive (+) effect on brand involvement. In addition, in brand attachment, playability and up-to-dateness had a significant positive (+) influence. Conclusions: Looking at the causal relationship between brand attitudes, there was a significant positive influence on brand involvement, and a significant positive influence on brand involvement, but the effect of brand awareness on brand attachment was not significant.

Hotel Reservation Service, Customer Expectations, Brand Attachment, and Brand Loyalty: Effects of Package Product Reservation

  • Chang, Jae-Hyup;Yoon, Ki-Chang;Park, Chang-Soo
    • 유통과학연구
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    • 제12권12호
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    • pp.27-41
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    • 2014
  • Purpose - This study examines various reservation service components that would increase customers' brand attachment and loyalty, while discussing how reservation service components would affect the customer behaviors. Research design, data, and methodology - This study theoretically analyzed the hotel package product reservation system, the customer expectations, the brand attachment, and the brand loyalty, while reviewing previous studies. Results - This study analyzed the distribution channels of the hotel package products from various angles and, as for more extensive research, the study explained the different results caused by each different reservation system type that may be preferred by each individual customer. Conclusions - It was confirmed that, of the hotel reservation service components, the convenience factors, the reliability factors, the information factors, and the other factors other than the human factors, have a significant influence on the customer expectations. Further, the study also revealed that the customer expectation has an important effect on the brand attachment. In addition, the study improved the prevailing understanding on the relation between the brand attachment and the brand loyalty.

패션명품에 대한 소비자의 브랜드 동일시가 브랜드 애착에 미치는 영향: 자기 감시와 사회적 자아존중감의 조절 효과를 중심으로 (The Effect of Consumer's Brand Identification about Luxury Fashion Brand on Brand Attachment: The Moderating Effect of Self-Monitoring and Social Self-Esteem)

  • 김수진;위은하
    • Human Ecology Research
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    • 제54권1호
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    • pp.97-106
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    • 2016
  • The purposes of this study were to examine the effect of consumers brand identification of a luxury fashion brand on brand attachment and to determine the moderating influences of self-monitoring and social self-esteem on this effect. For this study, a questionnaire was developed through a literature search. The developed survey was then conducted by means of on-line and off-line questionnaires. Data from 228 women with experience in buying luxury fashion brands was analyzed with descriptive statistics, Cronbach a, factor analysis, regression, two-way one-way analysis of variance (ANOVA) and t -test using SPSS for Windows 21.0. First, the brand identification of consumer was composed three factors; actual, ideal, social identification. The brand attachment was composed five factors; emotional, dependency, attraction, intellectual curiosity, and general interest. Second, it was shown that brand identification has a positive influence on brand attachment. Third, it was also shown that there is a moderating influence from self-monitoring on the effect of consumer's brand-identification of a luxury fashion brand on brand attachment. Interaction effect between consumer's brand-identification and self-monitoring was found out to be meaningful at brand affect. Fourth, there was an additional moderating effect from social self-esteem on this effect. Interaction effect between consumer's brand-identification and social self-esteem was found out to be meaningful at brand affect.