• 제목/요약/키워드: Brand Level

검색결과 645건 처리시간 0.022초

사용자의 인지욕구 특성이 온라인 커뮤니티 충성도와 브랜드 태도에 미치는 영향에 관한 연구 (A Study on the Impacts of users' Needs for Cognition(NFC) on the Online Brand Community and Brand Loyalty)

  • 이선로;조정현;조성민
    • Asia pacific journal of information systems
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    • 제17권4호
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    • pp.1-29
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    • 2007
  • The brand-based online community recently plays an important roles for consumers to facilitates searching and sharing information among them. Firms often find such a brand community as a critical channel to gain collective intelligence for developing new ideas and products. As a new web platform such as web 2.0 has been introduced, consumers could more easily participate in the new social networks created by sharing mutual value and belief among themselves. Accordingly firms began to recognize potentials of online brand assets and pay attention to the importance of online brand community loyalty. Previous research related to online community tends to focus on identifying the antecedents of community loyalty and their subsequent impacts on brand. They, however, tend to neglect the importance of individual characteristics of online community users. As integrating the fragmented variables with an individual characteristics, therefore, this study reexamined the impacts of interactivity, information, reward, and personalization services provided by an online brand community on the sense of community, community loyalty, and brand attitude. Also, this study investigated how users' individual characteristics(need for cognition: NFC) can play moderating roles among the variables identified in the previous research. A field survey was administrated and 671 valid samples were collected. In order to test the hypothesis we conducted the multi-sample structural equation modeling(MSEM) between two groups(a group with high vs. a group with low level of NFC). Results show that previously identified variables such as interactivity, information, reward, and personalization services have significant effects on the sense of community as previous research demonstrated. Subsequently, the sense of community positively influences the community loyalty and brand attitude. However, when considering the NFC as a moderating variable, we found that the effect of interactivity and reward service on the sense of community was stronger for a group with a lower level of NFC compared to a group with a higher level, while the effect of information providing service on the sense of community was stronger for a group with a higher level of NFC compared to a group with a lower level. This research revealed that NFC can affect the degree of individual perception on the sense of community which has been considered as an important indicator for the community loyalty and brand attitude. Hence, when firms developing customer relation strategy through building an online brand community, they need to reflect customers' NFC and accordingly provide varying degree of interactivity, information, reward, and personalization services.

지자체의 관광자원 브랜드 자산이 브랜드 충성도에 미치는 영향에 대한 탐색적 연구 : 지자체의 관광자원 브랜드를 대상으로 (Exploratory Study on the Effect of Brand Equity on Brand Loyalty : Focusing on the Brand of Tourism Resources in Cities and Counties Level)

  • 이민재;이연주;서원석
    • 한국콘텐츠학회논문지
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    • 제12권10호
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    • pp.499-509
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    • 2012
  • 본 연구는 지자체가 보유한 관광자원 브랜드의 개념을 정립하고, 방문객의 관광자원 브랜드에 대한 인식이 재방문과 타인 추천의사 등 충성도에 미치는 영향을 살펴 관광자원 브랜드 구축 필요성과 방안에 대한 시사점을 제시하는데 그 목적이 있다. 이를 위해 선행연구를 통해 지자체 관광자원 브랜드의 개념 및 구성요소를 살펴보고, 관광자원 브랜드 자산 간의 영향관계를 실증 분석하였다. 방문객 수를 기준으로 1천만 명 이상인 4개 지역과 2백만 명 이하인 4개 지역의 대표 관광지 방문객을 대상으로 설문을 실시하여, 수집된 410부를 회귀분석에 이용하였다. 본 연구에서 설정한 가설을 검증한 결과, 지역의 관광자원 브랜드 인지도와 이미지는 브랜드 선호도에 유의한 영향을 주는 것으로 나타났으며, 지역의 관광자원 브랜드 인지도, 이미지, 선호도는 브랜드 충성도에 유의한 영향을 미치는 것으로 나타났다. 또한, 지역의 관광자원 브랜드 인지도는 브랜드 이미지에 유의한 영향을 미치는 것으로 나타났으며, 방문객 만족의 영향하에서 브랜드 자산(인지도, 이미지, 선호도)은 브랜드 충성도에 부분적으로 유의한 영향을 미치는 것으로 나타났다. 세부적인 결과들과 이를 바탕으로 한 관광자원 브랜드 구축 필요성 및 전략방안에 대한 시사점을 제시하였다.

소비자 욕구충족성과 스타 속성이 스타브랜드 애착과 후원브랜드에 대한 소비자반응에 미치는 영향 (The Influence of Consumer Need Satisfaction and Star Traits on Consumer Attachment to Star Brand and Consumer Response to Product Brand Sponsored by Star Brand)

  • 안광호;이재환
    • Asia Marketing Journal
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    • 제12권1호
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    • pp.51-79
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    • 2010
  • 본 연구는 매스미디어를 통해 흔히 접할 수 있는 스타를 마케팅 커뮤니케이션을 통해 자산적 가치를 구축하려는 브랜드의 한 유형으로 보고, 소비자가 스타브랜드와 관계를 구축/유지하는 과정에서 나타나는 정서적 애착의 선행요인과 그 효과를 분석하는데 그 목적이 있다. 스타브랜드 애착의 영향요인으로 소비자 욕구와 스타의 특성을 제시하고, 이들이 스타브랜드 애착에 미치는 영향력을 살펴보고 스타브랜드에 대한 소비자의 애착이 후원브랜드에 대한 반응에 미치는 효과와 그 과정에서 스타브랜드와 제품의 이미지적합성 정도에 따라 소비자의 반응이 어떻게 조절되는가를 알아보았다. 스타특성으로는 전문성, 진실성, 호감성, 유사성을 제시하고, 소비자 욕구충족성의 유형으로는 자율성(autonomy) 욕구충족성, 관계성(relatedness) 욕구충족성, 능력(competence) 욕구충족성을 사용하였다. 실증분석 결과 스타특성요인에서는 진실성과 호감성이, 소비자 욕구충족성에서는 자율성 욕구충족성과 관계성 욕구충족성이 스타브랜드에 대한 애착에 정(+)의 영향을 미치는 것으로 나타났다. 스타브랜드 애착은 후원브랜드에 대한 소비자의 호의적 태도에 정(+)의 영향을 미치는 것으로 나타났고, 스타브랜드와 후원브랜드 제품 간의 적합성 정도가 소비자의 태도형성에 조절적 효과를 갖는 것을 확인하였다. 본 연구는 스타브랜드 애착의 원인을 규명하고 스타브랜드가 후원하는 제품브랜드에 대한 소비자반응을 이해함으로써 강력한 소비자-브랜드 관계를 형성/강화하는데 효과적인 접근방법을 제공했다는데 의의를 찾을 수 있다.

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The Effect of Customers Loyal to National Brand on Brand Launch Strategy

  • Kang, Min-Jeong;Hwang, Hee-Joong
    • 유통과학연구
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    • 제16권2호
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    • pp.47-51
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    • 2018
  • Purpose - Typically, retailers will want PB(Private Brand) products to expand to the needs of low-PB loyal customers as well as existing PB(Private Brand) loyal customers. Therefore, a strategy of minimizing the share of the manufacturer brand in the distributor can be considered as a way to maximize the profit of the distributor. Research design, data, and methodology - In the previous study, the researches about the rivalry and conflict between the NB(National Brand) products and the PB products were mainly made. Previous studies did not model inter-national brand-level competition and inter-store competition. In addition, they have focused only on distributors' decisions from the manufacturer's perspective, and assume channel members have the same level of members(Choi, 1996). Results - This paper tries to apply the game theory to researches on how retailers can maximize the benefits of distributing NB(National Brand) products and PB(Private Brand) products, while distributors can also take advantage of their profits. Conclusions - It was found that providing cheap PBs did not help manufacturers and distributors. Distributors and manufacturers' profits were determined by consumers who purchased NB products that were higher in price and higher in perceived quality before providing existing PB products to consumers.

공익연계마케팅 정보제시형태와 브랜드 수준에 따른 소비자 태도 연구 : 화장품을 대상으로 한 한국과 중국 소비자 비교 (The Study of Consumer Attitude by Cause Related Marketing, Information Presentation Type and Brand Level: Comparison of Korean and Chinese Cosmetics Industry)

  • 정성광;장재훈
    • 디지털콘텐츠학회 논문지
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    • 제19권5호
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    • pp.881-889
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    • 2018
  • 본 연구는 기업의 공익연계마케팅 정보제시형태에 따른 소비자 태도를 브랜드 수준과 한국, 중국을 중심으로 살펴보았다. 분석 결과, 첫째, 기업이 실시하는 공익 연계 마케팅 정보 제시 형태는 구체적이 추상적보다 소비자 태도가 높은 것으로 나타났다. 둘째, 공익 연계 마케팅 정보 제시 형태에 따른 소비자 태도는 실시하는 브랜드의 수준(기업 브랜드, 개별 브랜드)에 따라 다른 것으로 나타났다. 셋째, 공익 연계 마케팅 정보 제시 형태에 따른 소비자 태도는 한국과 중국에 따라 다른 것으로 나타났다. 마지막으로, 이러한 연구결과를 토대로 학문적 뿐만 아니라 마케팅 전략 수립에 기초가 되는 실무적 시사점을 제공하고자 한다.

패션전단 광고에 따른 브랜드이미지와 구매의도에 관한 연구 (A study on Brand Images and Consumers' Buying Intentions by Fashion Leaflet Advertisements)

  • 신초영;이승희
    • 한국의류학회지
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    • 제27권5호
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    • pp.475-484
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    • 2003
  • The objectives of this study were to investigate the consumers' general perceptions and attitudes in response to the leaflet fashion advertisements, and to examine how much differently the level of price and the advertisement type affect brand images and consumers' buying intentions. Subjects for this study were 192 female university students in the twenties. Through the pre-test, several casual brands with such various the level of price as high, middle. and low were selected. Stimuli consisted of 8 photographs of the advertisements types which were manipulated according to the price level(highㆍmiddle & low) and the advertisements type(generalㆍleaflet). The results showed that consumers got the information on the fashion products mostly from the advertisements in magazines. It was also found that consumers showed the highest interests on the design and the discount rate of prices in the leaflet fashion advertisements. The price range(highㆍmiddle & low) of casual brands had significantly affected on the brand image and the consumers' buying intention. And the higher the prices of casual brands were, the worse brand images were when products were advertised by fashion leaflets. The advertisements types(generalㆍleaflet) gave some influences only on the brand image. Based on these results, marketing strategies of fashion advertising would be ,suggested.

브랜드명성수준에 따른 브랜드 스토리텔링의 효과 (The Effect of Brand Storytelling in Brand Reputation)

  • 최수아;정효선;황윤용
    • 유통과학연구
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    • 제12권4호
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    • pp.55-63
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    • 2014
  • Purpose - Brands and products often play key roles in enabling consumers to experience a good attitude, resulting in mentally enacting a specific prototype and reliving the experience by retelling a specific story. Brand storytelling can function as an important tool for managing the brand. To successfully apply a firm's brand storytelling, it is important to prove the effectiveness of storytelling. Therefore, by utilizing the research of Escalas (1998) and Fog et al. (2005), a list of measurements for storytelling component quality (SCQ) was applied. In addition, customer attitudes toward brand storytelling were tested. In particular, if customers encounter a dynamic and interesting story, although the brand is not widely known, they can be in communion with the brand and establish an emotional connection (Hill, 2003). Thus, brand reputation was divided into two levels (high vs. low), and the difference in effectiveness between storytelling component quality and consumers' advertisement attitude, brand attitude, and purchasing intention was examined. Research design, data, and methodology - By using the measurement list used in Choi, Na, and Hwang (2013), 12 categories in the level of message quality, conflict quality, character quality, and plot quality were measured. In addition, categories of brand reputation, advertisement attitude, brand attitude, and purchasing intention were measured. The study was based on 181 final survey samples targeting undergraduate and graduate students in Gwangju Metropolitan City. Results - Consumer responses toward storytelling were researched in the context of brand characteristics or product attributes, such as brand reputation, differentiated from extant simple effects of storytelling. Some brands with high reputation enjoy a halo effect due to prior learning, while other brands with comparatively low reputation have trouble generating positive responses despite attempts to enhance the level of reputation or induce favorable attitudes. Although not all due to the component quality of storytelling, the case of brands with low reputation exerted more positive impact on consumer attitudes than did brands with high reputation. As mentioned earlier, consumer evaluation of the component quality of storytelling was categorized into advertising attitudes, brand attitudes, and purchase intention for this study; this provides managerial implications in other ways. The results imply that an effective application of storytelling could be an important emotional tool for the development of both brands with low brand awareness and of well-known brands. Finally, this study serves to increase consumers' understanding and ability in interpreting brand stories that marketers tell about themselves, as well as to highlight differential experiences with products by level of brand hierarchy. Conclusions - This research aimed to provide an objective guideline for storytelling component quality while considering brand awareness. Thus, brand reputation was considered for proving the baseline effectiveness of storytelling, and this study provided directions for strategic establishment of storytelling. Based on this, we conclude that in further studies, it will be necessary to systematically manage brand story by considering other situation variables and various story patterns, and studying their differences.

The Concept of Luxury Brands and the Relationship between Consumer and Luxury Brands

  • Becker, Kip;Lee, Jung Wan;Nobre, Helena M.
    • The Journal of Asian Finance, Economics and Business
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    • 제5권3호
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    • pp.51-63
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    • 2018
  • The study aims to articulate a definition of luxury brands, to propose a framework for consumer luxury brand relationships and to provide empirical evidence of the proposed model. The study conducted two surveys in Portugal and the United States in 2009 and 2013 for selected luxury brands. The study employs factor analysis and structural equation modelling techniques to test the hypotheses. The study finds a link between luxury products and consumer's psychological association represents in a hierarchical order of: cognitive attributes at its base level, extrinsic attributes on a secondary level and intrinsic attributes at the advance level. The findings suggest a concept for luxury brands from three dimensions of: luxury product characteristics, consumer's psychological characteristics, and consumer's psychological association with the luxury product. The research was conducted in Portugal and the United States so that there is always a potential criticism concerning the ability to generalize research results to a broader international population. The findings provide a holistic perspective in the understanding of luxury brand constructs and a definition of luxury brands in the way why consumers involve symbolic consumption. The successful application of the findings in a brand setting would be of particular interest to marketers and brand strategists.

여성구두의 상표이미지 평가와 상표선호도에 관한연구 (A Study on the Image Evaluation and preference of Brand Name of Women's Shoes)

  • 장윤정
    • 복식
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    • 제33권
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    • pp.27-39
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    • 1997
  • The purpose of this study was to classify the attributes of brand image criteria of women's shoes to compose the perceptual map of the brand by factor analysis and to examine the differences in brand preferences and purchase methods of shoes according to demographic variables. 10 brand names were selected for the study Samples were 271 women in Seoul Korea :143 were college students and 128 were career women.The data were analyzed using factor analy-sis multiple regression analysis one-way ANOVA Duncan's multiple range test x2-test t-test. The results of the study were the -followings: 1. Four segments of brand image attributes of women's shoes derived by factor analysis: F. 1. 'utility' F.2'appearance' ; F. 3 'sales promotion' ; F.4 'financial factor'. 2. As the result of draw up the perceptual map 'landrover' was high in utility but low in appearance 'Misope' and 'Mook' was low in utility but high in appearance. 'Fashion Leader' was in the nearest ideal direction to the utility and appearance. 3. The preference level of the shoes brand name was in order of the 'Fashion Leader'. 'Mook' and 'Soda' But consumers possessed 'Landrover' the most 4. There were significant differences among preference level of ' Landrover' and 'Misope' according to the social class. There were sig-nificant differences among possession level of 'Misope' and 'Soda' according to the social class 5. the middle and lower class consumers used an exchange ticket during the bargain sales more than upper class when they pur-chase shoes.

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TV드라마 의상관심도, 유행관여도, 자의식 수준이 PPL(Product Placement)효과에 미치는 영향 (The Effect of TV Drama Clothing Interest, Fashion Involvement, Self-consciousness Level on PPL)

  • 김경아;이진화
    • 한국의류산업학회지
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    • 제10권3호
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    • pp.281-288
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    • 2008
  • The purpose of this study was to investigate how clothing interest, fashion involvement, and self-consciousness affect brand recall, brand attitude and buying intension of the product placed on TV drama. The data were collected using a self-administered and structured questionnaire on subject of 270 middle school students and 260 high school students in Pusan. Frequency analysis, $X^2$-test, t-test, and multiple regression were used to conduct the data analysis on 524 out of 530 questionnaires. Clothing interest and the level of self-consciousness had significant influence on brand recall and emotional brand attitude of the product placed on TV drama. Self-consciousness affected cognitional brand attitude. Moreover, TV drama clothing interest and fashion involvement had a significant influence on buying intension. Therefore, TV drama clothing interest was the main factor which affected brand recall, brand attitude and buying intension of the product placed on TV drama.