• International conference on construction engineering and project management
• /
• 2022.06a
• /
• pp.284-291
• /
• 2022

Historical data from comparable projects can serve as benchmarking data for an ongoing project's planning during the project scoping phase. As project owners typically store substantial amounts of data generated throughout project life cycles in digitized databases, they can capture appropriate data to support various project planning activities by accessing digital databases. One of the most important work tasks in this process is identifying one or more past projects comparable to a new project. The uniqueness and complexity of construction projects along with unorganized data, impede the reliable identification of comparable past projects. A project scope document provides the preliminary overview of a project in terms of the extent of the project and project requirements. However, narratives and free-formatted descriptions of project scopes are a significant and time-consuming barrier if a human needs to review them and determine similar projects. This study proposes an Artificial Intelligence-driven model for analyzing project scope descriptions and evaluating project similarity using natural language processing (NLP) techniques. The proposed algorithm can intelligently a) extract major work activities from unstructured descriptions held in a database and b) quantify similarities by considering the semantic features of texts representing work activities. The proposed model enhances historical comparable project identification by systematically analyzing project scopes.

• Asia pacific journal of information systems
• /
• v.32 no.2
• /
• pp.226-248
• /
• 2022

The existing model for sentiment analysis of product reviews learned from past data and new data was labeled based on training. But new data was never used by the existing system for making a decision. The proposed Aspect-based multi-agent Deep Reinforcement learning Sentiment Analysis (ADRSA) model learned from its very first data without the help of any training dataset and labeled a sentence with aspect category and sentiment polarity. It keeps on learning from the new data and updates its knowledge for improving its intelligence. The decision of the proposed system changed over time based on the new data. So, the accuracy of the sentiment analysis using deep reinforcement learning was improved over supervised learning and unsupervised learning methods. Hence, the sentiments of premium customers on a particular site can be explored to other customers effectively. A dynamic environment with a strong knowledge base can help the system to remember the sentences and usage State Action Reward State Action (SARSA) algorithm with Bidirectional Encoder Representations from Transformers (BERT) model improved the performance of the proposed system in terms of accuracy when compared to the state of art methods.

• The Journal of Society for e-Business Studies
• /
• v.27 no.1
• /
• pp.15-28
• /
• 2022

Due to recent expansion of online market such as clothing, utilizing customer review has become a major marketing measure. User review has been used as a tool of analyzing sentiment of customers. Sentiment analysis can be largely classified with machine learning-based and lexicon-based method. Machine learning-based method is a learning classification model referring review and labels. As research of sentiment analysis has been developed, multi-modal models learned by images and video data in reviews has been studied. Characteristics of words in reviews are differentiated depending on products' and customers' categories. In this paper, sentiment is analyzed via considering review data and metadata of products and users. Gated Recurrent Unit (GRU), Long Short-Term Memory (LSTM), Self Attention-based Multi-head Attention models and Bidirectional Encoder Representation from Transformer (BERT) are used in this study. Same Multi-Layer Perceptron (MLP) model is used upon every products information. This paper suggests a multi-modal sentiment analysis model that simultaneously considers user reviews and product meta-information.

• Journal of the Korean Society for information Management
• /
• v.39 no.1
• /
• pp.91-117
• /
• 2022

The number of depressed patients in Korea and around the world is rapidly increasing every year. However, most of the mentally ill patients are not aware that they are suffering from the disease, so adequate treatment is not being performed. If depressive symptoms are neglected, it can lead to suicide, anxiety, and other psychological problems. Therefore, early detection and treatment of depression are very important in improving mental health. To improve this problem, this study presented a deep learning-based depression tendency model using Korean social media text. After collecting data from Naver KonwledgeiN, Naver Blog, Hidoc, and Twitter, DSM-5 major depressive disorder diagnosis criteria were used to classify and annotate classes according to the number of depressive symptoms. Afterwards, TF-IDF analysis and simultaneous word analysis were performed to examine the characteristics of each class of the corpus constructed. In addition, word embedding, dictionary-based sentiment analysis, and LDA topic modeling were performed to generate a depression tendency classification model using various text features. Through this, the embedded text, sentiment score, and topic number for each document were calculated and used as text features. As a result, it was confirmed that the highest accuracy rate of 83.28% was achieved when the depression tendency was classified based on the KorBERT algorithm by combining both the emotional score and the topic of the document with the embedded text. This study establishes a classification model for Korean depression trends with improved performance using various text features, and detects potential depressive patients early among Korean online community users, enabling rapid treatment and prevention, thereby enabling the mental health of Korean society. It is significant in that it can help in promotion.

• Journal of Intelligence and Information Systems
• /
• v.26 no.4
• /
• pp.1-25
• /
• 2020

Sentiment Analysis (SA) is a Natural Language Processing (NLP) task that analyzes the sentiments consumers or the public feel about an arbitrary object from written texts. Furthermore, Aspect-Based Sentiment Analysis (ABSA) is a fine-grained analysis of the sentiments towards each aspect of an object. Since having a more practical value in terms of business, ABSA is drawing attention from both academic and industrial organizations. When there is a review that says "The restaurant is expensive but the food is really fantastic", for example, the general SA evaluates the overall sentiment towards the 'restaurant' as 'positive', while ABSA identifies the restaurant's aspect 'price' as 'negative' and 'food' aspect as 'positive'. Thus, ABSA enables a more specific and effective marketing strategy. In order to perform ABSA, it is necessary to identify what are the aspect terms or aspect categories included in the text, and judge the sentiments towards them. Accordingly, there exist four main areas in ABSA; aspect term extraction, aspect category detection, Aspect Term Sentiment Classification (ATSC), and Aspect Category Sentiment Classification (ACSC). It is usually conducted by extracting aspect terms and then performing ATSC to analyze sentiments for the given aspect terms, or by extracting aspect categories and then performing ACSC to analyze sentiments for the given aspect category. Here, an aspect category is expressed in one or more aspect terms, or indirectly inferred by other words. In the preceding example sentence, 'price' and 'food' are both aspect categories, and the aspect category 'food' is expressed by the aspect term 'food' included in the review. If the review sentence includes 'pasta', 'steak', or 'grilled chicken special', these can all be aspect terms for the aspect category 'food'. As such, an aspect category referred to by one or more specific aspect terms is called an explicit aspect. On the other hand, the aspect category like 'price', which does not have any specific aspect terms but can be indirectly guessed with an emotional word 'expensive,' is called an implicit aspect. So far, the 'aspect category' has been used to avoid confusion about 'aspect term'. From now on, we will consider 'aspect category' and 'aspect' as the same concept and use the word 'aspect' more for convenience. And one thing to note is that ATSC analyzes the sentiment towards given aspect terms, so it deals only with explicit aspects, and ACSC treats not only explicit aspects but also implicit aspects. This study seeks to find answers to the following issues ignored in the previous studies when applying the BERT pre-trained language model to ACSC and derives superior ACSC models. First, is it more effective to reflect the output vector of tokens for aspect categories than to use only the final output vector of [CLS] token as a classification vector? Second, is there any performance difference between QA (Question Answering) and NLI (Natural Language Inference) types in the sentence-pair configuration of input data? Third, is there any performance difference according to the order of sentence including aspect category in the QA or NLI type sentence-pair configuration of input data? To achieve these research objectives, we implemented 12 ACSC models and conducted experiments on 4 English benchmark datasets. As a result, ACSC models that provide performance beyond the existing studies without expanding the training dataset were derived. In addition, it was found that it is more effective to reflect the output vector of the aspect category token than to use only the output vector for the [CLS] token as a classification vector. It was also found that QA type input generally provides better performance than NLI, and the order of the sentence with the aspect category in QA type is irrelevant with performance. There may be some differences depending on the characteristics of the dataset, but when using NLI type sentence-pair input, placing the sentence containing the aspect category second seems to provide better performance. The new methodology for designing the ACSC model used in this study could be similarly applied to other studies such as ATSC.

• Proceedings of the Korea Information Processing Society Conference
• /
• 2019.10a
• /
• pp.1026-1029
• /
• 2019

최근 제안되고 있는 Bert 등의 딥러닝 언어 모델 기반 pre-training 기법은 다양한 NLP 분야에서 활용되고 있다. 텍스트로 작성된 데이터 셋을 딥러닝 언어 모델이 학습하기 위해서는 토크나이징(tokenizing) 기술이 필요하다. 그러나 기존 토크나이징 방식은 한국어 및 한글이 가지는 고유한 특성(교착어적 특성과 모아쓰기 반영)을 반영하기 어렵다는 한계를 가지고 있다. 본 논문에서는 한국어와 한글이 가지는 고유한 특성을 고려하기 위하여 음소 단위의 임베딩 기법을 제안하며, 이를 기반으로 언어 모델을 설계 및 구현한다. 또한 음소 단위 임베딩 기반 한국어 모델이 실제 데이터 집합(구약성서)에서 나타나는 언어적 패턴을 학습할 수 있다는 것을 실험을 통하여 밝힌다.

• ETRI Journal
• /
• v.43 no.6
• /
• pp.1049-1057
• /
• 2021

Automatic spacing in Korean is used to correct spacing units in a given input sentence. The demand for automatic spacing has been increasing owing to frequent incorrect spacing in recent media, such as the Internet and mobile networks. Therefore, herein, we propose a transformer encoder that reads a sentence bidirectionally and can be pretrained using an out-of-task corpus. Notably, our model exhibited the highest character accuracy (98.42%) among the existing automatic spacing models for Korean. We experimentally validated the effectiveness of bidirectional encoding and pretraining for automatic spacing in Korean. Moreover, we conclude that pretraining is more important than fine-tuning and data size.

• Annual Conference on Human and Language Technology
• /
• 2022.10a
• /
• pp.272-274
• /
• 2022

최근에는 사람과 기계가 자유롭게 대화를 주고받을 수 있는 자유 주제 대화 시스템(Open-domain Dialogue System)이 다양한 서비스에 활용되고 있다. 자유 주제 대화 시스템이 더욱 다양한 답변을 제공할 수 있도록 사전학습 기반의 생성 언어모델이 활용되고 있지만, 답변 제공의 안정성이 떨어져 검색을 활용한 방법 또한 함께 활용되고 있다. 검색 기반 방법은 사용자의 대화가 들어오면 사전에 구축된 데이터베이스에서 유사한 대화를 검색하고 준비되어있는 답변을 제공하는 기술이다. 하지만 멀티턴으로 이루어진 대화는 일반적인 문서의 문장과 다르게 각 문장에 대한 발화의 주체가 변경되기 때문에 연속된 발화 문장이 문맥적으로 밀접하게 연결되지 않는 경우가 있다. 본 논문에서는 이와 같은 대화의 특징을 고려하여 멀티턴 대화를 효율적으로 임베딩 할 수 있는 DBERT(DialogueBERT) 모델을 제안한다. 기존 공개된 사전학습 언어모델 기반의 문장 임베딩 모델과 비교 평가 실험을 통해 제안하는 방법의 우수성을 입증한다.

• Annual Conference on Human and Language Technology
• /
• 2022.10a
• /
• pp.630-633
• /
• 2022

속성기반 감성 분석은 텍스트 내에 존재하는 속성에 대해 세분화된 감성 분석을 수행하는 과제를 말한다. 세분화된 감성분석을 정확하게 수행하기 위해서는 텍스트에 존재하는 감성 표현과 그것이 수식하는 대상에 대한 정보가 반드시 필요하다. 그리고 순서대로 두 가지 정보는 이후 정보를 텍스트에서 추출하기 위해 중요한 단서가 된다. 따라서 본 논문에서는 KorBERT와 Bi-LSTM을 이용한 단계적 특징을 활용한 다중 작업 학습 모델을 사용하여 한국어 감성 분석 말뭉치의 감성 표현과 대상을 추출하는 작업을 수행하였다. 제안한 모델을 한국어 감성 분석 말뭉치로 학습 및 평가한 결과, 감성 표현 추출 작업의 출력을 추가적인 특성으로 전달하여 대상 추출 작업의 성능을 향상시킬 수 있음을 보였다.

• Proceedings of the Korean Society of Computer Information Conference
• /
• 2022.07a
• /
• pp.43-44
• /
• 2022

기존 자연어 처리 모델은 문맥 단위 단어 임베딩을 처리하지 못하는 한계점을 가지고 있는 한편 최근 BERT 기반 사전학습 모델들은 문장 단위 임베딩이 가능하고 사전학습을 통해 학습 효율이 비약적으로 개선되었다는 특징이 있다. 본 논문에서는 사전학습 언어 모델들을 이용하여 음식점, 배달전문점 등 음식 업종에서 발생한 고객 발화 의도를 분류하고 모델별 성능을 비교하여 최적의 모델을 제안하고자 한다. 연구결과, 사전학습 모델의 한국어 코퍼스와 Vocab 사이즈가 클수록 고객의 발화 의도를 잘 예측하였다. 한편, 본 연구에서 발화자의 의도를 크게 문의와 요청으로 구분하여 진행하였는데, 문의와 요청의 큰 차이점인 '물음표'를 제거한 후 성능을 비교해본 결과, 물음표가 존재할 때 발화자 의도 예측에 좋은 성능을 보였다. 이를 통해 음식 업종에서 발화자의 의도를 예측하는 시스템을 개발하고 챗봇 시스템 등에 활용한다면, 발화자의 의도에 적합한 서비스를 정확하게 적시에 제공할 수 있을 것으로 기대한다.