• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.9
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• pp.4025-4035
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• 2012

This study was performed to determine the musculoskeletal symptoms and its association with sociodemographic and health related characteristics, job-related characteristics and occupational stress among manufacturing workers. The self-administered questionnaires were given to 856 male workers in randomly selected 62 work places with 50 or less employees in manufacturing industries during the period from October 1st, 2011 to November 30th, 2011. Complaint rates of work-related musculoskeletal symptoms was 82%. In logistic regression analysis, significant factors related with musculoskeletal symptoms were marital status, BMI, subjective health status, alcohol drinking, job position, job tenure, experience of sick absence and visiting out-patient department. In conclusion, the study results suggested that the complain rates of work-related musculoskeletal symptoms of workers in work places of manufacturing industries with 50 or less employees were higher than workers in a large enterprise or the small and medium enterprises and it was related with sociodemographic and health related characteristics, job-related characteristics and occupational stress.

• Proceedings of the Safety Management and Science Conference
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• 2012.11a
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• pp.393-401
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• 2012

본 연구에서의 미용업 종사자의 감정노동, 직무 및 사회심리적 스트레스, 피로도가 근골격계질환에 미치는 직 간접적인 영향을 평가하기 위하여 시도되었다. 그 결과 미용업 종사자의 근골격계질환 자각증사자는 신체부위 중 어깨의 근골격계질환 관련 자각증상자가 가장 많았으며, 목, 허리, 손목, 팔, 발, 무릎 순으로 나타났다. 미용업 종사자의 감정노동 각 문항별 평가 결과는 '나는 기분이 나쁠 때 고객들에게 표현하지 않도록 최선을 다한다'의 문항이 3.92점으로 가장 높게 나타났으며, 이와 반대로 '표현되는 행동과 실제 감정의 차이 때문에 혼란스러울 때가 있다' 2.61점으로 나타났다. 미용업 종사자의 작업 관련 심리적인 요인이 근골격계질환에 미치는 영향에 대하여 근골격계질환자가 무증상자에 비하여 감정노동과 피로도에 영향을 더 많이 받는다는 것으로 나타났으며, 직무 스트레스가 증가할수록 사회심리적 스트레스는 낮아지지만 피로도가 증가하는 것으로 나타났다. 감정노동이 피로도에 미치는 영향에서 직 간접적인 영향이 모두 높은 것으로 나타났으며 직무 스트레스가 피로도를 통해 근골격계질환에 미치는 간접적인 영향이 큰 것으로 나타났다. 본 연구를 통하여 미용 종사자의 작업 관련 물리적 심리적 개선 방안 마련이 요구되면 산업안전보건 분야의 정책적 관리 방안 마련을 제안한다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.11
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• pp.105-115
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• 2018

The purpose of this study was to clarify whether or not alcohol drinking patterns are associated with sleep quality. A cross-sectional study was carried out by self-administered questionnaire in May, 2017 among 553 male workers who employed in manufacturing industries in D city. Logistic regression analysis was used to evaluate whether or not alcohol drinking patterns (as measured by frequency, amount of alcohol per day, and amount of alcohol per week) were associated with poor sleep quality (as measured by Pittsburgh Sleep Quality Index). As a result, in comparison with male workers who did not drink, the adjusted odds ratio for poor sleep quality was 0.44 (95% CI=0.232-0.845) for those who drank alcohol once a week or more, 0.31 (95% CI=0.192-0.829) for those who drank less than 1 glass daily, and 0.28 (95% CI=0.167-0.762) for those who drank 1-3 glasses daily. The results of this study suggest that some alcohol drinking patterns may affect sleep quality among male workers.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.16 no.6
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• pp.197-211
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• 2021

In the service industry the types are diversifying and the scale of service companies is greatly improving. Such a phenomenon is caused by economic growth and technological development diversifying consumer needs creating demand for new services maturing the service industry and intensifying competition among companies in the form of global competition. It can be said that this is because it is necessary to improve competitiveness by utilizing the economy of scale. Research is needed on the impact of entrepreneurship on various outcome variables in order for service organization managers to respond quickly to diverse and rapidly changing environments and achieve organizational outcomes and corporate goals of management outcomes. The purpose of this study was to empirically analyze the relationship in which the entrepreneurial spirit of a manager influences the relationship between customer orientation, which is an organizational result, customer satisfaction, and financial result, which is a management result. In order to verify such research, the questionnaire was composed of one business owner questionnaire, two employee questionnaires, and two customer questionnaires. The questionnaire was distributed to a total of 400 companies, and the questionnaires of 340 companies were collected. Of these, 303 companies, excluding the questionnaires of 37 companies with many dishonest or missing values, were used for hypothesis testing. The results of this study can be summarized as follows. First, entrepreneurship had a positive (+) effect on customer orientation, supporting the hypothesis. Second, customer orientation showed a positive (+) effect on customer satisfaction, supporting the hypothesis. Third, customer satisfaction showed a positive (+) effect on financial outcomes, supporting the hypothesis. Fourth, it was found that entrepreneurship influences customer satisfaction through customer orientation, and customer satisfaction affects financial outcomes. It turns out that customer orientation between entrepreneurship and customer satisfaction is completely mediated, and customer satisfaction is completely mediated by customer orientation and financial outcomes. The relationship between entrepreneurship and management improved employee behavior and attitudes, which is an individual outcome, and this change was found to improve customer satisfaction, which is an organizational outcome. It makes frequent contact with customers in the process of servicing them. Employee roles are important at service contacts and influence service purchases. Employees facing customers through service contacts act as a decisive factor in maintaining a continuous relationship with customers. Within a beauty service company, it is necessary to create a customer-oriented environment among workers. It suggests that customer-oriented companies and employees can anticipate their desires and provide products or services of superior value to achieve greater customer satisfaction and a competitive advantage. In addition, it was clarified that customer satisfaction has an aspect relationship with financial management, which is a management result. Therefore, it is suggested that the entrepreneurial spirit is an important factor for the management of a beauty service company to secure competitiveness and improve results.

• Journal of the Korea Society of Computer and Information
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• v.27 no.3
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• pp.137-147
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• 2022

Diagnosis and management of skin condition is a very basic and important function in performing its role for workers in the beauty industry and cosmetics industry. For accurate skin condition diagnosis and management, it is necessary to understand the skin condition and needs of customers. In this paper, we developed SCIS, a big data-based skin care information system that supports skin condition diagnosis and management using social media big data for skin condition diagnosis and management. By using the developed system, it is possible to analyze and extract core information for skin condition diagnosis and management based on text information. The skin care information system SCIS developed in this paper consists of big data collection stage, text preprocessing stage, image preprocessing stage, and text word analysis stage. SCIS collected big data necessary for skin diagnosis and management, and extracted key words and topics from text information through simple frequency analysis, relative frequency analysis, co-occurrence analysis, and correlation analysis of key words. In addition, by analyzing the extracted key words and information and performing various visualization processes such as scatter plot, NetworkX, t-SNE, and clustering, it can be used efficiently in diagnosing and managing skin conditions.

• Journal of Digital Convergence
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• v.11 no.2
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• pp.347-354
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• 2013

This study has attempted to figure out differences between emotional labor and psychosocial stress by occupation-related variables against hairdressing industry workers. For this, a total of 191 hairdressers in Busan were examined using emotional labor scale and psychosocial stress scale. The survey was conducted from July 1 to 30, 2011 using t-test, ANOVA and Scheffe's test. Then, the following results were obtained: First, according to analysis on difference in emotional labor by occupation-related variables, difference was found by monthly income in 'control of emotion' category. In terms of 'emotional dissonance,' difference was observed by job title and monthly income. In 'positive expression of emotions,' difference was detected by monthly income and number of off-days per month. Second, according to analysis on difference in psychosocial stress by occupation-related variables, differences were found by age, job title, education, work experience, monthly income, working hours and number of off-days per month. According to the analysis above, monthly income is related with both emotional labor and psychosocial stress among occupation-related variables.