• 제목/요약/키워드: Balanced scorecard(BSC)

검색결과 222건 처리시간 0.03초

회수물류업의 BSC(Balanced Scorecard) 시스템 개발 (A Study on Development of Balanced Scorecard System of Reverse Logistics Industry)

  • 윤준섭;서병륜;양광모;강경식
    • 대한안전경영과학회:학술대회논문집
    • /
    • 대한안전경영과학회 2008년도 춘계학술대회
    • /
    • pp.333-337
    • /
    • 2008
  • The Balanced scorecard has been evolved in various function. In the various functional Balanced scorecard, this paper focuses on the reverse logistics BSC, and the decision the weights of Key Performance Indicators. In this paper, a combination of Balanced scorecard and value evaluation based approach proposed multi-criteria provides a more accurate representation of the problem for measuring company.

  • PDF

학교도서관의 BSC 성과지표에 관한 연구 (The Study of BSC Balanced Scorecard of School Library)

  • 남영준;이수영;장보성
    • 한국문헌정보학회지
    • /
    • 제42권2호
    • /
    • pp.277-294
    • /
    • 2008
  • 이 연구에서는 학교도서관의 균형성과표(이하 BSC) 개발을 위한 성과지표를 제안하였다. 이를 위해 각 기관별, 연구별 학교도서관 평가지표의 선행연구를 분석하였다. 분석한 내용을 이용하여, BSC 관점별 학교도서관 성과측정지표를 개발하였다. 성과측정지표는 중요도 분석을 위해 학교도서관 전문가들을 대상으로 설문조사를 실시하였으며, 분석방법으로는 계층화분석법(AHP)을 사용하였다. 이를 위한 핵심성과지표로는 전체 36가지 항목 중에서 사서교사의 배치, 이용자 요구 반영을 위한 체제 구축, 이용자 정보교육, 교수-학습 지원 설비의 적절성, 도서관 위치 적절성 등의 순으로 중요도가 높게 나타났다.

작업자 가치 분석을 활용한 BSC(Balanced Score card) 시스템 개발에 관한 연구 (A Study on Development of Balanced Scorecard System Application to Worker Value Analysis)

  • 윤준섭;서병륜;양광모;강경식
    • 대한안전경영과학회:학술대회논문집
    • /
    • 대한안전경영과학회 2007년도 춘계학술대회
    • /
    • pp.21-26
    • /
    • 2007
  • Kaplan & Norton introduce the BSC in early 1990s. after introducing the Balanced scorecard, The Balanced scorecard has been evolved in various function. In the various functional Balanced scorecard, this paper focuses on the logistics BSC, and the decision the weights of Key Performance Indicators. In this paper, a combination of Balanced scorecard and AHP-LTV based approach proposed multi-criteria provides a more accurate representation of the problem for measuring company.

  • PDF

The Impact of Balanced Scorecard on Performance: The Case of Vietnamese Commercial Banks

  • TUAN, Tran Trung
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권1호
    • /
    • pp.71-79
    • /
    • 2020
  • Balanced Scorecard (BSC) is one of basic contents of managerial accounting. Balanced Scorecard (BSC) will help the manager to measure and evaluate the operating performance in enterprises. Therefore, providing the theory base as well as in fact with regards to apply with Balanced Scorecard, impact of applying with Balanced Scorecard on the performance of company, from then providing for the managers with the base to promote on applying the Balanced Scorecard in Vietnamese Enterprises aimed to improve the operating performance of enterprises meaningfully and neccessary. However, balanced scorecard in general is a very new content in both theoretical and practice in Viet Nam. The study aims to explore the application with Balanced Scorecard in enterprises according to 4 perspective of Balanced Scorecard in Vietnamese commercial banks. In the dimension of this paper, SPSS 22 was used to collect and analysis data, basing on the results of 109 questionnaires of managers and head of department from Vietnamese commercial banks. Research have shown impact of Balanced Scorecard on the performance of Vietnamese commercial banks. This is the scientific basis for enterprises of Vietnam in general and Vietnamese commercial banks firms in particular have a successful application of balanced scorecard to improve the business performance.

지속가능한 BSC를 사용한 그린 IT 전략 실행과제들의 평가 (Evaluating Green IT Initiatives Using the Sustainability Balanced Scorecard)

  • 박정선
    • 대한안전경영과학회지
    • /
    • 제19권3호
    • /
    • pp.81-87
    • /
    • 2017
  • Performance evaluation has been done using financial indices which are generally regarded as inappropriate for the organizations which are innovative and progressive. Thus, the Balanced Scorecard(BSC) was developed considering long term performance and invisible performance. This BSC has four perspectives of finance, customer, internal operation, and learning. Based on the BSC, a new BSC has been derived with a fifth view of environmental and social perspective, which is now called as a Sustainability BSC. In this study, we evaluated Green IT initiatives using the Sustainability BSC. The initiatives are categorized as RFID, telepresence, paperless office, logistics management etc. The initiatives were evaluated from the view of five perspectives, resulting in high cor relationships among finance, internal operation, and environmental and social perspectives. Namely, good initiatives from the view of environmental/social perspective are also evaluated as good from the view of finance and internal operation perspectives. In this study, we recommend organizations to introduce Green IT initiatives by showing how Green IT initiatives have contributed to the organizations.

BSC 기반의 조직효과성 평가 성공 사례 : 스칸디아 보험회사 (The Evaluation of Organizational Effectiveness Based on Balanced Scorecard : A Case of Success of Skandia)

  • 권상순;박지환
    • 디지털융복합연구
    • /
    • 제7권2호
    • /
    • pp.51-62
    • /
    • 2009
  • Most studies of organizational effectiveness previously done, have measured financial performance such as productivity, efficiency or subjective performance such as a commitment, satisfaction, and turnover intention of employees. However, these measurements have limitations to evaluate a organizational effectiveness in recent knowledge information era because evaluation of organizational effectiveness in knowledge-based society needs measurements in various aspects such as financial, customer, internal business process, and learning and growth. The purpose of this study is to overcome these problems and to introduce an appropriate system for evaluation of organizational effectiveness under knowledge management paradigm. In this paper, we suggest a Balanced Scorecard(BSC) as a new measurement standard of organizational effectiveness in a knowledge information era. The balanced scorecard is designed to help firms that have historically overemphasized short-term financial performance. When measuring organizational effectiveness through Balanced Scorecard(BSC) suggested by Kaplan and Norton[31], it is to present the measurement indices that can cover the limitation of the past evaluation indices of organizational effectiveness.

  • PDF

전략적 학습의 촉진을 위한.균형 성과측정시스템의 개발 (Balanced Performance Measurement System for Strategic Learning)

  • 민재형;이영찬;하창훈
    • 한국경영과학회지
    • /
    • 제27권3호
    • /
    • pp.93-114
    • /
    • 2002
  • This paper suggests a dynamic balanced scorecard (DBSC) model employing the concept of system dynamics (SD), which could overcome the limitations inherent in the conventional balanced scorecard (BSC) and facilitate strategic learning process in organizations. The BSC has been a successful framework for measuring an organization's performance in various Perspectives through translating an organization's vision and strategy into an interrelated set of key performance indicators and specific actions. The BSC, while having significant strengths over traditional performance measurement methods, however, has its own limitations, due to its static nature, such as overlooking two-way causation between performance Indicators and neglecting the impact of delayed feedback flowing from the adoption of new strategies or policy changes. To overcome these limitations, we employs SD, a methodology for understanding complex systems where dynamic feedback among the interrelated system components significantly impact on the system outcomes. The SD simulation model in the form of DBSC we suggest in this paper would serve as a useful strategic learning tool for facilitating an organization's communication process through various scenario analyses as well as predicting the dynamic behavior pattern of their key performance measures over a future time frame. For the demonstration purpose, we apply the DBSC model to Korea Coal Corporation (KoCoal ) BSC case.

조직의 경영성과 측정과 평가를 위한 균형성과표(BSC) 모형의 도입 및 활용 효과에 관한 연구 (Using the Balanced Scorecard and Organizational Performance)

  • 장충석
    • 산학경영연구
    • /
    • 제22권1호
    • /
    • pp.77-101
    • /
    • 2009
  • 본 연구는 조직이 균형성과표(BSC) 모형을 도입하여 조직의 경영성과를 측정하고 평가하는데 활용하는 경우, 도입하기 전에 비해서 균형성과표(BSC) 모형에서 제시하고 있는 학습 및 성장성과, 내부 경영프로세스 성과, 고객성과, 재무적성과, 그리고 경영성과에서 통계적으로 유의한 차이가 나타나는지를 분석하고자 하였다. 이러한 연구는 국내의 도급 200위 이내서 경영활동을 수행하는 건설기업을 대상으로 1차자료를 수집하여 실증적으로 분석하는 경험적 연구를 통해 수행하였으며, 분석결과 균형성과표(BSC) 모형에서 제시하고 있는 전반적인 성과 지표에서 통계적으로 유의한 차이가 있는 것으로 나타났다. 즉, 학습 및 성장성과, 내부 경영프로세스 성과, 고객성과, 재무적 성과, 그리고 경영성과에서 조직이 균형성과표(BSC) 모형을 도입하여 경영성과를 측정하고 평가하는데 활용하기 전에 비해서 도입 후의 성과가 통계적으로 유의미한 차이가 있는 것으로 나타났다.

  • PDF

공급 관계품질 측정을 위한 BSC활용의 효과성에 관한 연구 (An empirical study on the effectiveness of BSC to measure quality concerning supply relationship)

  • 서창적;권영훈
    • 품질경영학회지
    • /
    • 제30권3호
    • /
    • pp.79-93
    • /
    • 2002
  • Many companies are struggling with the issue of performance measurement because a generally accepted framework does not exist. The Balanced Scorecard is designed to help firms that have historically overemphasized short-term financial performance. In this article, we discuss the interrelation between supply relationship and BSC. The Balanced Scorecard to measure quality performance with respect to supply relationship is suggested. Based on the survey of 84 venture firms, the validity of the measurement tool is tested statistically. Consequently, it was found that the suggested items have validity to measure supply relationship quality performance

BSC와 가치사슬을 이용한 정보시스템의 성과 측정 방법 : 제조업체 사례분석 (A Performance Evaluation Mode1 for Information Systems using the Balanced Scorecard and the Value Chain : A Case Study)

  • 최경현;김태균
    • 한국경영과학회지
    • /
    • 제27권2호
    • /
    • pp.63-79
    • /
    • 2002
  • During the last decade many enterprises spent a huge amount of money for investment on Information Technology (IT) & Information System (IS) to attain competitive advantage and to maximize their business performance by satisfying the various requirements of customers. Under such circumstances, methodologies for evaluating IT impact on business performance are very important issues for strategic decision making on investment. In this study, we propose a performance evaluation model that adopts the concept of the Balanced Scorecard (BSC) and the Value Chain to analyze the financial impact and non-financial impact of IT & IS at each critical work area. This model combines the 4 evaluation areas from BSC and 6 critical work areas from Value Chain and measures the Key Performance Indicator (HPI) and the effect of KPI. Also, we present a case study of which the evaluation model has been conducted on a major manufacturing company. finally. we address some important notes to improve the IT & IS performances in the real-world.