• 경영과정보연구
• /
• 제27권
• /
• pp.71-99
• /
• 2008

This study investigates the relationships between three BSC communication attributes(support of organizational culture, message valid, and knowledge sharing) and organizational learning and how that translates into relationship organizational performance in public organization. In this paper, first, past studies on BSC communication and organizational learning that identify the attributes of effective communication and organizational learning in organizational performance are reviewed. Second, a research model, key variables, and three hypotheses tested by PLS(partial least squares) are presented. The data was collected from BSC champions and managers of 53 public organizations in Korea. The results indicate, first, BSC communication (except for support of organizational culture) have not significant related to organizational performance. Therefore, H1 was not supported. Second, the structural path coefficient between support of organizational culture and message valid and organizational learning are statistically significant and in the hypothesized direction. But the knowledge sharing has not significant relationship with organizational learning. Therefore, H2 was partially supported. Third, organizational learning was significantly positively related to organizational performance. H3 was supported. Finally, organizational learning play a significantly positive role in mediating the relationship between BSC communication and organizational performance. The theoretical contributions, limitations, as well as future research directions are discussed at the end of the paper.

• 한국전자통신학회논문지
• /
• 제3권4호
• /
• pp.304-312
• /
• 2008

본 연구에서는 KIX의 성과분석을 위해, 민간기업과 정부기관 구분하여 분석하였다. 민간기업의 적용되는 BSC 성과분석 4개 관점간의 논리적 연계성(Logical Linkage)이 모든 기업에는 동일하게 적용가능하나, 정부기관에서는 4개의 관점간 논리적 연계성 확보가 곤란하다. 이러한 논리적 연계성 상실은 정부기관의 KIX 사업에 BSC 적용의 제약요인으로 작용한다. 이러한 내부와 외부 고찰 관점과 연계하여 KIX의 BSC 관점은 품질(운영)관점, 이용자(고객) 만족도 관점, 경제적 비용효과(재무)관점으로만 구분해 KIX의 BSC 성과분석의 내외부적 관점에 관한 연계모형과 BSC의 내외부적 관점을 근간으로 KIX의 성과분석 모형을 만들어 KIX 전체 사업에 대한 성과결과를 분석하였다.

• Asia pacific journal of information systems
• /
• 제19권3호
• /
• pp.151-179
• /
• 2009

The purpose of this study is to make an empirical analysis on the factors affecting the intention for the continuous use of the BSC system, which has been recently spread in the public sector. Because the object of acceptance is the performance management system based on BSC (Balanced Scorecard) implemented in the form of information systems, this study proposes a research model by applying TAM (Technology Acceptance Model). Independent variables are factors affecting the acceptance of BSC system such as training, communication, IS support, CEO support and personal innovativeness, and we examine their effects on the dependent variable, namely, intention on continuous use via mediating variables: perceived usefulness and perceived ease of use. A questionnaire survey was conducted with public institutions(firms) that had introduced and were operating the BSC system; 264 valid questionnaires are adopted. Collected data are analyzed using SPSS 16.0 and AMOS 7.0. Results of reliability test show that all analyzed data are reliable. In validity test, one item regarding communication was excluded; 9 latent variables and 34 observed variables are used in the final analysis. Based on the results of the hypothesis test through path analysis using a structural equation model, 10 out of 16 hypotheses are accepted. Factors affecting perceived usefulness are training and IS(Information System) support. The analysis results indicate that perceived ease of use is mainly affected by IS support, CEO support, and personal innovativeness among the factors related to the acceptance of the BSC system. This suggests that, contrary to the expectation that the BSC system may be used without difficulty, the management's active support is required in order to attain expected improvement in productivity and work efficiency. This was also pointed out in case studies on the construction of the BSC system in public sectors. On the other hand, perceived ease of use is found to affect perceived usefulness. This supports the results of previous researches on TAM. Perceived ease of use and perceived usefulness are found to affect the attitude towards the use of the system. The intention on continuous use is affected more by perceived usefulness than by the attitude towards the use of system. This result supports the results of previous researches on TAM, showing that the BSC system is utilized substantially in worksites. This study is considered meaningful in that it was actually performed on users at public institutions(firms) that had introduced the BSC system and that it empirically tested hypotheses on the acceptance of the BSC system by applying TAM to the research model.

• 한국정보시스템학회지:정보시스템연구
• /
• 제17권4호
• /
• pp.79-98
• /
• 2008

FTTH(Fiber to The Home), a next generation communication service, is expected to boost up the growth of the whole IT industry and to creating new businesses by enabling the convergence of the broadcasting and communication technologies. It will consequently contribute to improve the quality of our life. The purpose of this study is to evaluate the performance of EPFSD using the Balanced Scorecard(BSC) model with five perspectives which are known to have inherent relationship: regional economy, regional customer, regional process, innovation and growth in the region, and regional infrastructure. 16 critical success factors(CSFs) and 37 key performance indicators(KPIs) are developed based on the BSC model to measure the performance indicators of the EPFSD.

• International Journal of Contents
• /
• 제1권2호
• /
• pp.13-17
• /
• 2005

Base Station Controller which belongs to IMT-2000(International Mobile Telecommunication - 2000) network has several types of structure for efficient control protocol. This difference of structure occurs two different protocols for call handling. Recently the need of IMT-2000 is highly increasing, so it is important to analyze the performance of processors and IPC(Inter-Processor Communication) module with structure of BSC and protocol difference. This paper presents the performance comparison of different types of BSC in view of processor utilization, waiting time, queue length and QoS(Quality of Service) through the simulation model.

• 한국정보처리학회:학술대회논문집
• /
• 한국정보처리학회 2000년도 추계학술발표논문집 (하)
• /
• pp.1149-1152
• /
• 2000

IMT-2000 서비스는 셀룰러나 PCS에서 대역폭 제한으로 제공이 불가능한 멀티미디어 서비스를 전세계 어디서나 제공받을 수 있도록 하는 차세대 이동통신 서비스이다. 본 논문은 IMT-2000 교환기에서의 BSC간 핸드오프 설계를 목적으로 한다. 이를 위해 IMT-2000 망 구조를 소개하고 IMT-2000 에서의 핸드오프 프로토콜, 핸드오프 주체, 핸드오프 형태를 살펴본다 또한, IS-634 기반의 BSC간 핸드오프 절차, IMT-2000 교환기의 시스템 및 소프트웨어 구조, 핸드오프시의 통화 경로를 기술한다. 그리고 IS-634 기반의 핸드오프 절차를 만족하는 IMT-2000 교환기 내부 소프트웨어 블록간의 호 흐름을 설계한다.

• 한국컴퓨터정보학회논문지
• /
• 제9권1호
• /
• pp.87-93
• /
• 2004

이동 무선 통신 네트워크를 설계할 때 기지국(BTS), 기지국 콘트롤러(BSC), 이동 교환국(MSC)의 위치는 매우 중요한 파라미터들이다. 기지국의 위치를 설계할 때는 여러 가지 복잡한 변수들을 잘 조합하여 비용이 최소가 되도록 설계해야 한다 이러한 문제를 해결하는데 필요한 알고리듬이 전역 최적화 알고리듬이며, 지금까지 전역 최적화 검색 기술로는 Random Walk, Simulated Annealing, Tabu Search, Genetic Algorithm이 사용되어 왔다. 본 논문은 이동 통신 시스템의 기지국, 기지국 콘트롤러, 이동 교환국의 위치 최적화에 위의 4가지 알고리듬들을 적용하여 각 알고리듬의 결과를 비교 분석하며 알고리듬에 의한 최적화 과정을 보여준다.

• 한국산업정보학회:학술대회논문집
• /
• 한국산업정보학회 2008년도 추계 공동 국제학술대회
• /
• pp.684-690
• /
• 2008

FTTH(Fiber to The Home), a next generation communication service, is expected to boost up the growth of the whole IT industry and to creating new businesses by enabling the convergence of the broadcasting and communication technologies. It will consequently contribute to improve the quality of our life. The purpose of this study is to evaluate the performance of EPFSD using the Balanced Scorecard(BSC) model with five perspectives which are known to have inherent relationship: regional economy, regional customer, regional process, innovation and growth in the region, and regional infrastructure. 16 critical success factors(CSFs) and 37 key performance indicators(KPIs) are developed based on the BSC model to measure the performance indicators of the EPFSD.

• International Journal of Quality Innovation
• /
• 제9권2호
• /
• pp.11-30
• /
• 2008

The purpose of this study is to develop BSC model of social enterprise. Performance analysis tool of BSC have been brought over from the business world, designed and created from the perspectives of profit-based businesses. The BSC is a strategic performance measurement and management tool designed for the private sector acting as a communication/information and learning system, to measure 'where we are now' and 'where to aim for next'. It prescribes a plan for translating 'vision' and 'strategy' into concrete action across four perspectives at different stages, depending on the business. These perspectives are 'financial', 'customer', 'internal processes' and 'learning and growth', each of which is connected by cause-and-effect relationships that reflect the firm's strategy. Social aims of social enterprise are to accomplish desired outcomes which are to employ vulnerable people and to provide social services. The measurement factors of financial perspective are stable funding, efficiency of budgeting, stakeholders' financial supports, and trade profit. The measurement factors of customer perspective are government, social service users, employees, local communities, sup plier, social activity company, and partnership with external organizations. The measurement factors of internal process perspective are organizational culture, organizational structure/management, internal/external communication, quality of products and services, information sharing. The measurement factors of learning and growth perspective are training and development, management participation, knowledge sharing, leadership of CEO and manager, and learning culture.

• 한국경영과학회지
• /
• 제27권3호
• /
• pp.93-114
• /
• 2002

This paper suggests a dynamic balanced scorecard (DBSC) model employing the concept of system dynamics (SD), which could overcome the limitations inherent in the conventional balanced scorecard (BSC) and facilitate strategic learning process in organizations. The BSC has been a successful framework for measuring an organization＇s performance in various Perspectives through translating an organization＇s vision and strategy into an interrelated set of key performance indicators and specific actions. The BSC, while having significant strengths over traditional performance measurement methods, however, has its own limitations, due to its static nature, such as overlooking two-way causation between performance Indicators and neglecting the impact of delayed feedback flowing from the adoption of new strategies or policy changes. To overcome these limitations, we employs SD, a methodology for understanding complex systems where dynamic feedback among the interrelated system components significantly impact on the system outcomes. The SD simulation model in the form of DBSC we suggest in this paper would serve as a useful strategic learning tool for facilitating an organization＇s communication process through various scenario analyses as well as predicting the dynamic behavior pattern of their key performance measures over a future time frame. For the demonstration purpose, we apply the DBSC model to Korea Coal Corporation (KoCoal ) BSC case.