• Title/Summary/Keyword: B2C Commerce

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A Study of Characteristics and Structure of Negotiation Message using Electronic Commerce Market Classification (전자상거래 시장 유형에 따른 거래협상 문서의 특성 및 구조에 관한 연구)

  • Hong, June-S.
    • Journal of Information Technology Services
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    • v.4 no.2
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    • pp.79-97
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    • 2005
  • With the proliferation of EC, many customers have been participating into online auction or group-buying market over searching internet shopping-malls to purchase goods. To support the customer's convenient transaction, lots of agent systems are developed to facilitate the customer's product brokering, merchant brokering, and negotiation of transaction. However, many of these systems have focused upon supporting transaction at only one type of marketplace. Since these marketplaces have different transaction settlement mechanism, it is necessary to develop the system that utilizes the customer's transaction including the selection of the type of marketplace to buy. Then we classify the kinds of B2C electronic marketplace according to the protocol by which the market operated. The structure of negotiation message is developed using XML schema and RDFS under the characteristics and message example of each marketplace in this research.

An Implementation of the B2B E-Marketplace Product Search Framework using Semantic Web (시맨틱 웹을 이용한 B2B E-Marketplace 제품 검색 프레임워크 구현)

  • Yu, Je-Seok;Jeong, Yeong-Il;Kim, Chang-Uk
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.05a
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    • pp.1-9
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    • 2005
  • Today, according to tremendous development of B2B e-commerce, B2B e-marketplaces which accomplish various types of transactions through a number of buyers and sellers on online are embossed importantly. However, buyers are unable to search correct products because of inconsistency of product information between buyers and sellers. This paper solved this problem as semantic web technology. Semantic Web is an extension of current Web in which information is given well-defined meaning, better enabling computers and people to work in cooperation. The Semantic Web aims at machine-processable information. Its underlying technologies are RDF, RDF Schema, and ontology as the shared formal conceptualization of particular domains. In this paper, we present an implementation of Semantic Web enabled search system for B2B E-Marketplace domains. The system exploits OWL as the standard ontology language proposed by W3C and the Jena which is a Semantic Web toolkit, namely a Java framework writing Semantic Web applications. Finally, we summarize our experiences and discuss future research topics.

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A Unified Design Methodology using UML for XML Application based on Database (데이터베이스 기반의 XML 응용을 위한, UML을 이용한 통합 설계 방법론)

  • 방승윤;주경수
    • Journal of the Korean Society for information Management
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    • v.19 no.2
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    • pp.49-67
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    • 2002
  • Nowadays an information exchange on XML such as B2B electronic commerce is spreading. Therefore the systematic and stable management mechanism for storing the exchanged information is needed. For this goal there are many research activities for connection between XML application and database. Accordingly, A unified modeling methodology need to store the XML file on the variety database. In this paper, we propose a unified design methodology for XML applications based on variety databases using UML. To this goal, first we introduce a XML modeling methodology to design W3C XML schema using UML and second we propose data modeling methodology for object-relational database schema, object oriented database an schema and relational database schema to store efficiently XML data in databases.

An Introduction on the Customer Reaction Encouragement System for E-Commerce Customer Satisfaction : Extension of Customer Response System (전자상거래 고객만족을 위한 고객반응유도시스템 도입 : 고객응대시스템의 확장을 중심으로)

  • 서순모;이종호
    • The Journal of Society for e-Business Studies
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    • v.9 no.1
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    • pp.237-254
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    • 2004
  • A customer satisfaction at business activity has influence on affirmative customer reaction. The customer reaction encouragement system(CRES) is to expand the present customer response concept in this paper. The CRES application can make real-time connection between customers and sellers at EC(B2C) environment, and on the basis of this application, it can derive the positive customer reaction encouragement. In this paper, the comparison results between new EC system applied for the CRES and present EC system are proposed.

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The development of the procurement process system for e-Biz of the plant business (플랜트 산업의 e-Biz화를 위한 구매 Process System 개발)

  • Kim Hoi-Sub;Lee Joo-Pyo;Han Sang-hoon;Cho Se-hyoung;Park Chang-Hyun;Han Jae-Bum;Kim Sung-Ho;Kim Gyu-Tae
    • Journal of Internet Computing and Services
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    • v.4 no.5
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    • pp.11-19
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    • 2003
  • Since B2C(Business to Customer) from which e-commerce had originated was replaced by B2B, e-Business has shown fast growth so fa., Recently, e-Procurement by l:n concept is on the development as self-purchase system associated with their own ERP In many conglomerates in the Korean market. However, in order to vitalize e-Biz in the plant industry, we need to set up e-marketplaces where many sellers and buyers can meet each other at the same time, which has become the essential part for success as an expanded business model. In this paper, we expect that the foundation for e-transformation in the plant industry is set up by developing Purchase Process System and related modules as the prerequisite for e-Biz in the plant industry, and this report will provide an exemplary model for e-commerce. The Purchase Process System consists of 1) e-Purchasing Module that manages bidding and contract information based on quotation inquiry, 2) e-Expediting Module that manages information to guarantee the on-time delivery, 3) e-Certification Module that controls user authentification, 4) e-Basic Module that manages the bulletin boards, Q&A, etc.

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A Modern Analysis of 'Guanxi' of Foreign Investment in China

  • LEE, Seoung-Taek;PARK, Woo
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.68
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    • pp.197-218
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    • 2015
  • China is a land of guanxi, everything is connected with guanxi. China has a business culture based on guanxi connections underpinned by strong Confucian ethics. However, there are some reasons why it is difficult for western companies to run businesses in China. Firstly, foreign firms lack the understanding and experiences necessary for doing business in China. They don't know the absence of alternatives is one of reasons that guanxi is so powerful in Chinese society. Secondly, there are many misconceptions about guanxi. It is easier for many foreign scholars or businessmen to equate guanxi with corruption due to the ambiguity of guanxi. Thus, if a foreign enterprise possesses guanxi, it can be a source of competitive advantage for doing business due to lack of law systems for anti-corruption activities in China. Furthermore, it is gaining increasing importance not only in Business to Government(B2G) but also in Business to Consumers(B2C) relationships. Therefore,managers should pay great attention to the proper use of guanxi instead of being involved in corrupt behaviours because now the governments hold a strong attitude against corruption. In particular, establishment of working guanxi through red envelops(basically giving money) or illegal gifts can cause a great problem for both parties, which were naturally accepted among most government officials and businessmen until recently.

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Design and Implementation of a Comparative Shopping Agent for E-Commerce (비교쇼핑 에이전트의 설계와 구현)

  • Choi, Moo-Jin;Hwang, Jin-Yeol
    • Information Systems Review
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    • v.7 no.1
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    • pp.97-113
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    • 2005
  • This paper designed and implemented(programmed) a comparative shopping agent that helps consumers to shop at on-line shopping malls over Internet. At offline stores, as consumers usually tell a sales clerk about a manufacturer, functions and price range of an item they want to purchase, the sales clerk will show the products or relevant catalogues. Then the consumer will compare functions, design and prices of the product and buy it with the lowest price. PriceMeter, a comparative shopping agent, introduced in this paper, is designed best geared to this consumers' buying behavior. Basically, as consumers enter a manufacturer's name, price, features and etc. at a search window, PriceMeter will search the web and provide a list of product informations such as features and prices that meet the search conditions. Consumers can see the information in either a form of catalogue or a printing format. As consumers click specific items to examine closely, it will show prices and information about shopping malls that sell the requested items. Clicking a 'Buy' icon, the consumers will be transferred to the right web page at the linked shopping mall. The emergence of the comparative shopping agent will expedite a consumer-centered retailing economy in the age of e-commerce. As consumers are provided with a better set of product and shopping mall information, they can make better purchasing decisions and gain more bargaining power shifted from manufacturers(sellers). The presentation of this comparative shopping agent is intended to promote the consumer-centered B2C e-commerce.

The Effects of Perceived Relational Benefits on Repurchase Intention and Word of Mouth Intention in the Social Commerce Marketplace: Mediating Effect of Satisfaction and Difference in Market Mavenism (소셜커머스 시장에서 지각된 관계혜택이 재구매의도와 구전의도에 미치는 영향: 만족의 매개효과 및 시장 전문성 차이)

  • Sung, Heewon;Kim, Eun Young
    • Journal of Fashion Business
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    • v.21 no.2
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    • pp.30-44
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    • 2017
  • The purposes of this study were to (a) identify dimensions of relational benefits in the social commerce market, (b) predict the effects of relational benefits on satisfaction, repurchase intention, and word of mouth (WOM) intention, (c) examine the mediating effects of satisfaction, and (d) compare the differences in the effects of relational benefits on satisfaction, repurchase intention, and WOM intention between the two groups of market mavenism. For collecting data, a self-administered questionnaire was undertaken by an online research agency. A total of 490 usable responses were obtained from consumers who have used social commerce sites. The sample included a slightly higher number of females (50.8%) than males and age was ranged from 20 years to 40 years. An exploratory factor analysis generated four factors of relational benefits such as confidence, convenience, special treatment, and information. Multiple regression models showed that confidence, convenience, and special treatment benefits were significant predictors of satisfaction and repurchase intention; the confidence and convenience benefits were significant for WOM intention. Satisfaction significantly mediated the relationship between relational benefits and repurchase intention, and the relationship between relational benefits and WOM intention. The group with high level of market mavenism more highly perceived the relational benefits than the other groups. Confidence benefit had a significant effect on repurchase intention regardless of the level of market mavenism, while convenience benefit had a significant effect on repurchase intention in the non-market maven group. This study discussed the managerial implications for customer relationship management in the social commerce marketplace.

A Study on Payment Finality and Usefulness in the Electronic Payment System -Based on U.C.C. 4A- (국제전자자금이체시스템에서 지급의 최종성과 유용성에 관한 고찰(미국의 전자금융제도를 중심으로))

  • Lee, Byeong-Ryul
    • International Commerce and Information Review
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    • v.12 no.3
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    • pp.35-53
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    • 2010
  • In connection with a non-cash payment through the banking system, "finality of payment" has acquired diverse meanings. In according to Section 4A-209(2), the acceptance by the beneficiary's bank by means of receiving payment "pursuant to section 4A-403(a)(1) or 4A-403(a)(2)," constitutes final settlement through a Federal Reserve Bank or through a funds-transfer system" or credit to the account of the beneficiary's bank. Above of all, Acceptance by beneficiary's bank is the most important. According to 4A-209(b), the beneficiary's bank can accept a payment order in one of four ways : First, by paying the beneficiary; obligating itself to pay the beneficiary or, Second, by notifying the beneficiary of receipt of the order or notifying the beneficiary that its account was credited or, Thirdly, by receiving full payment from the sender's order or Lastly, by passage of time, i.e., the opening of the next funds transfer business day of the bank following the payment date of the order. A beneficiary's bank is considered to have accepted a payment order when the earliest of the four means of acceptance occurs.

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INCOTERMS 2000 and Maritime Term (INCOTERMS 2000과 해상매매조건(海上賣買條件))

  • Oh, Won-Suk
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.13
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    • pp.105-129
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    • 2000
  • INCOTERMS 2000 was not changed in its basic system but much improved in many minor aspects, reflecting the expansion of customs free zone, the spread of electronic communications and the changes of transportation practices. Among many points, following revisions are to be considered important to examine : First, the term 'delivery' is clearly defined in the preamble of each term, which is very significant since the risk is connected with the delivery in international trade. Second, the obligation of carrying out export customs formalities in FAS and import customs formalities in DEQ are imposed to seller and buyer respectively according to current trade practices. Third, since the customs formalities are no more needed among the countries of customs free zone, the phrase 'where applicable' is inserted in A.2 and B.2 of each term. Fourth, the method of delivery(for example, loaded or unloaded) became very concrete and clear in each term. Fifth, in the obligation of buyer's contracting insurance, the 'no obligation' is added even though the buyer has no insurance obligation to the seller. Finally the I.C.C. tried to make unification of the special terminologies be in accordance with those of CISG to achieve international harmony between the uniform law and uniform usages.

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