• Title/Summary/Keyword: B2C 서비스

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Design of XML Message Processor for Electronic Commerce (전자상거래를 위한 XML 메시지 처리기 설계)

  • 조광문
    • The Journal of the Korea Contents Association
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    • v.4 no.3
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    • pp.13-19
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    • 2004
  • Because XML is a W3C standard and has characteristics like platform independent, it has a critical role in electronic commerce. Many electronic commerce systems are already using XML. Business rules and procedures should be standardized for efficient B2B electronic commerce. But a lot of companies have its own XML documents instead of standard documents. In this paper an XML message processor is designed. Clients may request services in XML and server returns response in XML in this system. This XML message processor can be applied easily and used efficiently in electronic commerce systems.

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Analysis on BDS B1C Signal Interface (BDS B1C 신호 체계 분석)

  • Shin, Yerin;Yoo, Hoyoung
    • Journal of IKEEE
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    • v.24 no.2
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    • pp.461-467
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    • 2020
  • Most civilian positioning systems in use are based on the Global Navigation Satellite System (GNSS), which receives signals from satellites and calculates the current location. After the successful establishment of GPS from the U.S., GNSS has led to promote satellite navigation systems in various countries. Recently, China has succeeded in the radical development of its own GNSS, the BeiDou Navigation Satellite System (BDS), based on its advanced IT technology and funding power. Considering that China is rapidly expanding the service area of BDS to the world, systematic research on BDS is also required in Korea. Therefore, this paper provides overall information on B1C, the open signal of BDS, so that this information can be utilized in the design of B1C signal system and BDS B1C receiver design.

The Implementation of Integrated e-Catalog Transformation and Management System based on B2B using XSLT (XSLT를 이용한 B2B 기반의 통합형 e-Catalog 변환 및 관리 시스템 구현)

  • 김명진;김윤기;최일선;정회경
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2003.10a
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    • pp.496-499
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    • 2003
  • It is said that electronic documents to exchange information about goods and service in electronic form for electronic commerce between enterprise and enterprise (B2B) liver or enterprise and consumer(B2C) are e-Catalog, e-Catalog used in electronic commerce is important element that can express well enterprise's special quality of goods and product effectively from infinite Internet space. However, e-Catalog system been using in electronic commerce is no clear concept and consistent component etc. and is constructing each other dissimilar system and there is shortcoming that can not use e-Catalog information in exchange and transaction thereby. Hereupon, in this paper, defined e-Catalog document rescue that can process goods information configurationally using XML Schema to increase interoperability in selfishness species system. Also, change e-Catalog document that was defined as XML to e-Catalog document of other structure using XSLT and designed and embody integrated e-Catalog system so that may manage.

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The Implementation of Integrated e-Catalog Transformation and Management System based on B2B using XSLT (XSLT를 이용한 B2B 기반의 통합형 e-Catalog 변환 및 관리 시스템 구현)

  • 김윤기;김창수;정회경
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.7 no.7
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    • pp.1582-1589
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    • 2003
  • It is said that electronic documents to exchange information about goods and service in electronic form for electronic commerce between enterprise and enterprise(B2B) liver or enterprise and consumer(B2C) are e-Catalog, e-Catalog used in electronic commerce is important element that can express well enterprise's special quality of goods and product effectively from infinite Internet space. However, e-Catalog system been using in electronic commerce is no clear concept and consistent component etc. and is constructing each other dissimilar system and there is shortcoming that can not use e-Catalog information in exchange and transaction thereby. Hereupon, in this paper, defined e-Catalog document rescue that can process goods information configurationally using XML Schema to increase interoperability in selfishness species system. Also, change e-Catalog document that was defined as XML to e-Catalog document of other structure using XSLT and designed and embody integrated e-Catalog system so that may manage.

O2O Web Site Design Considering User's Shopping Values (O2O(Online-to-offline) 이용자의 쇼핑가치를 고려한 웹사이트 디자인)

  • Moon, Yun Ji;Choi, Hun;Jang, Yuri;Lee, Sumin
    • Proceedings of the Korea Contents Association Conference
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    • 2015.05a
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    • pp.363-364
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    • 2015
  • 본 연구는 모바일 쇼핑의 급증과 더불어 성장하고 있는 O2O(Online-to-Offline) 시장에서 소비자가 추구하는 쇼핑가치(shopping values)를 충족시켜줄 수 있는 웹사이트를 구축하기 위한 요인들을 탐색함으로써 이들 쇼핑가치와 웹사이트 성공요인 간 관계가 향후 소비자의 재구매의도와 같은 고객충성도에 미치는 영향을 고찰하는 데에 그 목적이 있다. O2O 시장에서는 온라인 웹사이트로 소비자를 유도하여 필요한 정보를 제공한 후 관련 제품과 서비스를 수령할 때에는 다시 오프라인으로 유도함으로써 잠재 고객을 확대하고 기존 소비자의 구매를 확대시키고자 한다. 따라서 소비자가 제품과 서비스를 접하는 첫 관문인 웹사이트 설계는 중요한 고려대상이다. 기존 B2C(Business-to-Consumer) 환경에서는 온라인과 오프라인이 각각 독립적인 채널로 운영된 데에 반해 O2O 환경에서는 온라인과 오프라인의 통합으로 시너지 효과를 추구하기 때문에 O2O 채널을 이용하는 소비자가 추구하는 쇼핑가치는 기존 B2C와 다르며 본 연구에서는 새로운 O2O 환경에서 이러한 소비자의 쇼핑가치를 충족시켜줄 수 있는 성공적인 웹사이트 요인을 탐색하고자 한다.

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A Study on the Analysis System of Customer Satisfaction Survey (고객만족도 설문 분석 시스템에 관한 연구)

  • Kang, Min-Shik
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.18 no.4
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    • pp.899-905
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    • 2014
  • In order for corporations and institutions to perform efficient management, they first have to infer what factors customers seek for, then continuously strive to provide them with better service. The most important element to provide better service is accurate feedback from customers; however, Korea lacks of standardized system for measuring customer satisfaction. This study suggests the analysis system for survey, which evaluates customer satisfaction efficiently. The system sets up measuring factor for each service quality, and makes it possible to perform methodically. Especially, the system introduces scoring scheme so that it evaluates quality of service or unit service and prioritizes factors those need to be improved. Furthermore, the survey is operated via mobile and online system, which can be analyzed in real time, and lets foreigners use in their own languages. Through applying the analysis system of customer satisfaction survey to students who participated in work-study program, it substantiates the effectiveness of this system.

User-Centered Service Design Research on Shared Vehicle for Camping (캠핑용 공유 차량 사용자 중심 서비스 디자인 연구)

  • Hur, Hyun-Woo
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.473-482
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    • 2019
  • People's leisure activities have increased due to changes in perception of social life. Camping cars are becoming popular due to the development of camping culture and traveling. However, there are not many users compared to the population of the camper due to the difficulty of economy and usability. Making it not easy to purchase or rent a camping car. Therefore, this study researches on camping service by combining shared services. It is aimed to provide a user centered camping shared service considering usage and economic efficiency. This study analyzed the concept, characteristics and current status of shared service and camping car with reference to domestic, overseas literature and internet data to provide basic data of camping car using shared service. In addition, through case study of shared vehicles, it is possible to grasp the current market. Integrate P2P, B2C, renting company and individuals to derive the design of A2P (All to People)service which connects and shares all. The user can have its own space available at the desired place and time. This study is a camping or unique mobile space service design that can be easily experienced in everyday life. It will reduce the strain of maintaining expenses and also process of pick up, return is freely making user-centered service design. This service design will lead to a diverse range of leisure activities and contribute to the upsweep of the camper industry.

The Case Study on the Success Factors of Korean Car Sharing Business (한국 차량공유사업의 성공요인 사례분석)

  • Kim, Jiye;Han, Ingoo
    • Knowledge Management Research
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    • v.21 no.3
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    • pp.1-25
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    • 2020
  • This study analyzed key success factors of Korean car-sharing enterprises, Socar and Greencar, and the responsive strategies of Korean car-manufacturing company, Hyundai Motor Group, in the face of emerging sharing economy under the specific economic and regulatory system in Korea. The outcomes of the analysis are as follows. 'Timely market entry' in early startup phase and 'use of external resources' in early growth phase were key success factors common to both Socar and Greencar. However, the differences in the eventual business directions of the two companies also resulted in different key success factors in the expansion phase of their business. For Socar which focused on maintaining its independence and the external growth of B2C business, customer relation marketing and sufficient capital raising were key success factors. For Greencar which became a part of a business group and focused on improving the efficiency of business operations, timely market entry (B2B market) was key success factor. The use of external resources and cooperation with large corporations emerged as key success factors common to both companies in the rapid growth phase. The responsive strategies of the Hyundai Motor Group were collaboration, investment and direct management of DeliveryCar. The short-term goal of the responsive strategy was the operation of test-bed in collaboration with car-sharing company while the mid/long term goal was planning new mobility services by utilizing collected data. Securing opportunities for early market dominance for autonomous car industry was also found to be an important goal.

Analysis on Inquiries of Secondary-level Online Educational Programs in Korea (중등 온라인 교육에서의 민원에 관한 연구 - 누가 무엇을 왜 묻는가?)

  • Chang, Hyeseung Maria;Lee, Eunjoo
    • Journal of The Korean Association of Information Education
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    • v.24 no.4
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    • pp.369-378
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    • 2020
  • This paper examines inquiries generated in three different online educational programs in Korea at the secondary educational level. Data covers 12,023 inquiries recorded during the first semester of 2019 and the compared groups among three programs are divided by four criteria: its type, period, inquirer, and the way of response. Statistical comparisons using Chi-square test suggest that there are significant differences in frequency rates of inquiries among three programs. First, 'Program A' has more inquiries by student themselves, mostly in the middle of the semester about the contents. Second, inquiries are more frequent for 'Program B' by the coordinating teachers about system-related or evaluation-related questions, either at the beginning or the end of the semester. Third, in the case of 'Program C', parents of health-impaired students are the main inquirers who ask admin-related questions at the beginning of the semester. With respect to the way of response to inquiries, more than 95% of inquiries are answered immediately for all three programs. These quantitative findings are also supported qualitatively, by face-to-face interviews with operators of the three programs. Results of this paper can be used for educational practitioners and experts when they design and operate the customized online educational programs with different purposes and different target-students in the future.

A Study on the Improvement of Online Secondhand-Goods Transaction (온라인 중고거래 중개자에 관한 문제점과 개선방안)

  • Jo, Ah Reum;Shin, Hyun Joo;Kim, Juchan
    • Journal of Information Technology Services
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    • v.14 no.1
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    • pp.69-83
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    • 2015
  • The e-commerce market has been more diversified via B2B or P2P, and the size of this market has gradually been expanded as well. A noteworthy phenomenon is the P2P market, which has shown a rapid, approximately 200-fold or more increase in size since 2005. Specifically, the online secondhand-goods market that makes transaction easier and more convenient has attained a fast growth as well, but either sellers or buyers of secondhand goods are properly protected due to a lack of legal regulations on secondhand-goods transaction. The purpose of this study was to examine problems with online secondhand-goods transaction and to suggest some reform measures. There is something wrong with the legal status of brokers for secondhand-goods sales. According to the current law, individual brokers are neither mail-order sellers nor mail-order brokers. So they don't have lots of liabilities, and it means that the burden of risk is all imposed on buyers. Therefore it's suggested that individual brokers should be defined as 'involved operator of electronic commerce' so that proper liability might be imposed on them.