• Title/Summary/Keyword: Awareness of Organizational Support

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A Study on the Effects of the Internal Customer Satisfaction Management on Job Satisfaction at General Hospital - Focused on the Moderating Effect by the Organizational Support Awareness and Organizational Justice - (병원 내부고객 만족경영이 구성원의 직무만족에 미치는 영향 - 조직지원 인식과 조직공정성 지각의 조절효과를 중심으로 -)

  • Heo, Jong-Hun;Ji, Jae-Hoon;Yi, Sun-Chan;Hyuk, Jang-Won;Heo, Seong-Eun
    • The Korean Journal of Health Service Management
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    • v.8 no.3
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    • pp.27-38
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    • 2014
  • The purpose of this study is proving the effects of the internal customer satisfaction management on worker's job satisfaction at general hospital. In the relationship between the management and the satisfaction, the study also finds the moderating effect of the organizational support awareness and the organizational justice. For this study, it was surveyed targeting 270 employees who work in seven general hospitals in Busan. As the result, 246 questionnaires returned. All of these questionnaires were used in the final analysis. The method of analysis is descriptive statistics using SPSS VER. 18.0, correlation analysis, regression analysis, factor analysis and reliability analysis. The main results of empirical analysis were as follows: First, in the effect of the internal customer satisfaction management to worker's job satisfaction, it has positive effect to internal communication and the commission of authority and it has positive effect to worker's job satisfaction. Second, the organizational support awareness & the organizational justice have moderating effect on the relationship between the internal customer satisfaction management and worker's job satisfaction. Third, the study proves that supporting management hierarchy shows positive effects for all socio-demographic characteristics in the organizational support awareness and the organizational justice.

The Effect of SME Workers' Perception of Organizational Support on Turnover Intention and the Moderating Effect of Abusive Supervision (중소기업 종사자의 조직지원인식이 이직의도에 미치는 영향과 상사의 비인격적 행동의 조절효과)

  • Go, Yeon-Kyung;Jung, Ki-Soo
    • The Journal of the Korea Contents Association
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    • v.22 no.4
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    • pp.620-633
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    • 2022
  • The purpose of this study is to examine how SMEs' perception of organizational support affects turnover intention, and to investigate the moderating effect of abusive supervisionin the relationship between organizational support perception and turnover intention. As a result of the analysis of the study, First, it was confirmed that organizational support perception had a negative (-) effect on turnover intention. Second, the higher the organizational support awareness, the lower the turnover intention, but when the abusive supervision in intervened, it was found that the organizational support perception offsets the effect that reduces the turnover intention again. That is, emotional support, turnover intention still appeared even if the abusive supervisionin was involved, but instrumental support had no effect on turnover intention when the abusive supervisionin was involved. This study is meaningful in that it expanded the scope of manufacturing services, semiconductors, and IT industries of SMEs with high turnover intentions.

A Study on the Effect of Business Environmental Safety on the Awareness of Workers' Perception on Chemical Materials (기업의 환경안전문화가 근로자의 화학물질 인식도에 미치는 영향)

  • Na, JeongYeon;Kwon, Minji;Lee, SangChul;Cho, ManSu
    • Journal of Environmental Health Sciences
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    • v.43 no.5
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    • pp.360-369
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    • 2017
  • Objectives: The organizational culture of small-scale enterprises is influenced by a lack of awareness of industrial accidents and a business-oriented culture. Therefore, the purpose of this study is to establish a correlation between chemical awareness and worker safety, which is the reason why a company's safety environment is responsible for human factor accidents. Methods: The research model established the organizational culture, human relationships, organizational relationships, workplace culture, safety climate, and safety parameters, all of which affect the perception of chemical substances, then established safety rankings, communication, safety regulations, and safety support. Results: In order to derive the results of this study, the satisfaction level was mostly derived from the degree of engagement (+) depending on the number of years worked, in the hierarchical regression analysis. During work with chemicals, the number of years spent on the level of the service was determined by the influence of the chemical (-). Based on this company, the occurrence of chemical accidents caused by chemical materials was felt to be felt at the risk of causing the hazard to be felt, the absence of physical damage was excluded from the variables. The other variables detected in the variables were $62.8{\pm}24.4$. Conclusion: As a result, it is necessary to develop a statistical model for the verification of the hierarchical regression analysis, and the relationship between safety and awareness of the dangers of chemicals and biological agents requires periodic safety training. Job satisfaction was found to be higher if the level of awareness was sufficient.

Relationship between Artificial Intelligence Ethical Awareness, Bioethics Awareness, and Person-Centered Care of General Hospital Nurses (종합병원 간호사의 인공지능윤리의식, 생명윤리의식 및 인간중심돌봄간의 관계)

  • Cho, Ok-Hee;Yoon, Jeong Eun
    • Journal of Korean Academic Society of Home Health Care Nursing
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    • v.29 no.3
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    • pp.319-328
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    • 2022
  • Purpose: This study investigated the relationship between artificial intelligence ethical awareness, bioethics awareness, and person-centered care of general hospital nurses. Methods: The participants were 192 nurses. Data were analyzed using descriptive statistics, t-test, analysis of variance, and Pearson's correlation coefficient with the SPSS program. Results: The average points for artificial intelligence ethical awareness, bioethics awareness, and person-centered care were 2.93, 2.77, and 3.50, respectively. Artificial intelligence ethical awareness and bioethics awareness had statistically significant negative relationships. Artificial intelligence ethical awareness, bioethics awareness, and person-centered care were not significantly correlated. Conclusion: Education, training, and organizational support are needed to improve artificial intelligence ethics awareness, bioethics awareness, and person-centered care for general hospital nurses.

A Study on the Influence of the Ethical Leadership of the Top Management upon Sharing of Knowledge and Innovative Behavior: Focusing on the Moderating Effect of the Awareness of Organizational Support (최고경영자의 윤리적 리더십이 지식공유와 혁신행동에 미치는 영향: 조직지원인식의 조절효과를 중심으로)

  • Jung, Dong-Ho
    • The Journal of the Korea Contents Association
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    • v.21 no.9
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    • pp.790-805
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    • 2021
  • The purpose of this study is to empirically examine the relationship between the ethical leadership of the top management of a company and the knowledge-sharing and innovative behaviors of the members of the organization in order to present a strategy that can be used to strengthen the innovative behaviors of the members. Also, by examining the moderating effect of the awareness of organizational support among the members. The findings of this study were as follows; First, the ethical leadership of the top management had a significant, positive impact on the innovative behaviors of the members of the organization. Second, the ethical leadership of the top management had a significant positive impact on the knowledge sharing among the members. Third, the sharing of knowledge among the members had a significant positive impact on innovative behaviors. Fourth, in the relationship between the ethical leadership of the top management and the innovative behaviors of the members, the sharing of knowledge among the members had a significant mediating effect. Fifth, the awareness of organizational support had a moderating effect in the relationship between the ethical leadership of the top management and the sharing of knowledge among the members.

The Effect of Safety Awareness Perceived by Construction Workers on Unsafe Act: Mediation Effect of Job Satisfaction and the Adjustment Effect of Perceived Organizational Support (건설근로자가 인식하는 안전의식이 불안전한 행동에 미치는 영향: 직무만족의 매개효과와 조절후원인식의 조절효과)

  • Choi, Jae-Deog;Lee, Seung Jae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.11
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    • pp.27-32
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    • 2019
  • This study examined the mediated effects of job satisfaction and the control effects of the perceived organizational support awareness on the effects of safety awareness recognized by construction workers on unsafe acts as a way to reduce unsafe acts. To this end, 439 workers at 23 construction sites across the country received a questionnaire from July 1 to July 20, 2019 and the data were analyzed, which resulted in the following conclusions. First, the sense of safety in which construction workers are late has a direct influence on job satisfaction. Second, job satisfaction recognized by construction workers has been shown to have a direct negative effect on the anxiety act. Third, job satisfaction was influenced by the medium in relation to safety awareness and anxiety transfer act recognized by construction workers. Fourth, the adjustment effect of the perceived organizational support awareness in the relationship between safety awareness and task satisfaction was shown to be significant. This study suggests that to prevent unsafe acts at construction sites, increased safe acts reduce the level of anxiety transfer due to a high sense of safety and job satisfaction by workers.

Effect of University Students' Perceived Organizational Support and Employment Preparation Activities for their Awareness of Good Job (대학생의 조직지원인식과 취업준비활동이 좋은 일자리 인식에 미치는 영향)

  • Bea, Sung-Sook;Chang, Sug-In
    • Management & Information Systems Review
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    • v.36 no.1
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    • pp.59-80
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    • 2017
  • Due to the recent deepening youth unemployment aftereffect, government, companies and universities seek a youth unemployment resolution method and jobs creating measures. But there are indications that the Good Job the university students prefer are limited and sudden rise of the youth unemployment rate mirrors the situation in Japan 20 years ago. Thus, based on the preceding research, this research attempted to perform comparative analysis on Korean and Japanese university students' employment preparation activities and perceived organizational support affect their Awareness of Good Job. To achieve the goal, 2013 GOMS 5,380 copies provided by Korea Employment Information Service are used in the case of Korea and total 5,636 copies within 256 questionnaires targeted to Japanese university students are used in the case of Japan. The results of analysis are as follows. The effect relationship between the perception of organizational support and awareness of Good Job showed a positive influence both in Korea and Japan. The effect relationship between employment preparation activities and awareness of Good Job showed a meaningful effect in Korea whereas it showed no effect in Japan. In the relationship between activities of employment preparation and awareness of Good Job, moderating effect of gender and major field of study didn't show any effect either in Korea or Japan. The results of this research are as follows. First, because it is verified that the support of university has positive influence on the university students' awareness of Good Job, it seems that universities need to intensify the support for the students' welfare enhancement, education satisfaction and the structural support system. Second, the gap of attitude of employment preparation activities and awareness of Good Job between Korea and Japan occurred due to the levels of social structure, welfare and wage differences in the two countries. Therefore, if measures of policy to resolve the welfare and wage gaps between conglomerates and smaller enterprises are enacted, the awareness of younger generations to the Good Job will show a corresponding effect.

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The Analysis of Factors affecting Workers' Knowledge Sharing Intention in a University Hospital (일 대학병원 근로자의 지식공유 의도에 미친 영향분석)

  • Lee, Hyun-Sook;Kim, Young-Hoon;Lee, Hae-Jong;Kim, Young-Bae
    • Korea Journal of Hospital Management
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    • v.18 no.4
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    • pp.131-144
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    • 2013
  • The purpose of this study is to analysis factors affecting workers' knowledge sharing intention in a hospital. This study is based on personal factors such as perceived incentives, perceived reciprocal benefits, perceived behavioral control, and subjective norm. Also, there are organizational factors such as organizational climate, CEO's support, rewards system, trust, and IT system. Data were assessed using 107 employees who work at C university hospital in Chunkcheong-do and collected with self-administered questionnaires from April 1 to 13 in 2013. This study was analyzed SPSS 18 by using frequency and multi regression analysis. The results of the study were as follows. First, knowledge sharing intention among personal factors was statistically significant in perceived behavioral control. Second, the awareness of knowledge sharing intention among organizational factors was turned out to be positive effect for CEO's support and trust. This study was identified a couple of factors affecting knowledge sharing intention between personal and organizational factors. The the implications of these factors are discussed and areas for developing hospital management strategies are fostered knowledge sharing.

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Analysis of the Impact of Organizational Safety Culture on Radiology Technologists Awareness of Patient Safety and Safety Behavior (조직안전문화가 방사선사의 환자 안전에 대한 의식 및 안전 행동에 미치는 영향분석)

  • Won-Tae Kim;Hyeon-Jin Kim
    • Journal of the Korean Society of Radiology
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    • v.17 no.4
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    • pp.615-623
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    • 2023
  • This study was conducted to examine the effect of organizational safety culture on radiologists' awareness of patient safety and safety behavior. The study was conducted based on the results of the survey, and the survey was divided into three factors: general characteristics, efforts for patient safety, and patient safety culture. As a result of the study, age, work experience, and work satisfaction were influencing factors in general characteristics, and gender, academic background, and work type were not included as factors affecting differences in patient safety awareness. In efforts for patient safety, hospital support and education, patient safety activities, and how to respond to errors were all influencing factors, especially how to respond to errors were more relevant than other items. The patient safety culture was analyzed on two items: teamwork and open communication, and both items were highly related to radiologists' awareness of patient safety.

Relationship Between Occupational Safety and Health Policy Principles, Organizational Action on Work-related Stress and the Psychosocial Work Environment in Italy

  • Stavroula Leka;Luis Torres;Aditya Jain;Cristina Di Tecco;Simone Russo;Sergio Iavicoli
    • Safety and Health at Work
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    • v.14 no.4
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    • pp.425-430
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    • 2023
  • Background: It is acknowledged that legislation acts as a motivator for organizational action on psychosocial risks. Our study aims to provide evidence on the relationship between key occupational safety and health (OSH) policy principles and organizational action on work-related stress, and, in turn, with reported employee job demands and resources and their experience of work-related stress. We focus on Italy where specific legislation and practices on work-related stress were introduced in 2008 which are underpinned by these key OSH policy principles. Methods: Secondary analysis of the Italian samples from the employer ESENER-2 and employee 6th EWCS surveys was conducted, using path analysis in structural equation modeling (SEM) linking the two datasets. Results: We found a strong statistically significant relationship between OSH policy principles and organizational action on work-related stress (C.I. = .62-.78 p < .001). The existence of an organizational action plan on work-related stress was found to be significantly associated with more reported job resources (C.I. = .02-.24, p < .05) but these were not found to be significantly associated with less work-related stress. No significant association was found between having an organizational action plan for work-related stress and reported job demands. However, job demands were significantly related to reported work-related stress (C.I. = .27-.47, p < .001). Conclusions: Findings add support to the call for specific legislation on work-related psychosocial risks and highlight how an organizational OSH culture underpinned by key OSH principles, and awareness/competence development on psychosocial risk management can have a positive effect on organizational action. However, further support needs to be provided to organizations around developing primary prevention interventions at the organizational level with the aim of reducing job demands.