• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.4
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• pp.23-30
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• 2019

Automobiles are largely divided into passenger cars with less than five passengers and commercial vehicles such as construction machines, trucks, mixers, special lorries, and large buses. Automobile maintenance companies are also divided into passenger cars and commercial vehicles. Because commercial vehicles are the livelihood vehicles of individual carriers engaged in cargo transportation, passenger transportation, and construction, fast and accurate maintenance is important. Access to the expressway is also important because the car is large and uses highways. In addition, the time required for troubleshooting is long, so sufficient space must be secured for parking the vehicle, and ease of entry and exit of the vehicle in the maintenance shop should be fully considered. For this reason, commercial vehicle maintenance companies have higher initial investment costs than car maintenance companies, and it is difficult to supply and maintain maintenance personnel. Therefore, it is necessary to carefully examine and analyze various related factors for successful commercial vehicle maintenance company selection. However, most existing commercial vehicle maintenance companies often choose their location based on the empirical judgment of the founder, the customs and the case, without a clear analysis. In this study, we show how to derive the location selection factors to be considered when establishing professional maintenance company for commercial vehicles and to select the optimal location by using AHP (Analytic Hierarchy Process) method.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.30 no.1
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• pp.25-32
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• 2007

Automobile manufacturing companies should provide the products and service that can satisfy consumers who usually want various kinds of automobiles. This paper studied the relations among several demographic characteristics(gender, age, occupation, income) of consumers and automobile's attributes(engine performance, engine displacement, price, maintenance expenses, color, etc.) and preferred automobile(kind, size, company, price). For the relation research we established a model and related hypotheses and used a questionnaire survey, where 350 subjects were questioned. After the analysis, many statistically significant results are obtained : consumer's gender has relations with the preference for engine performance, engine displacement, price, color, and design; age has relations with the preference for engine displacement, maintenance expenses, free checking during A/S period, etc., occupation has relations with the preference for engine performance, engine displacement, price, maintenance expenses, fuel efficiency, etc. : income has relations with the preference for engine performance, engine displacement, price, maintenance expenses, mileage, reputation of car manufacturing companies, etc.; price and fuel efficiency has relations with the preference for car manufacturing companies. These results suggest the consumer-oriented sales of automobiles and are expected to be helpful for the effective strategy development of automobile marketing.

• The Research Journal of the Costume Culture
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• v.25 no.4
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• pp.488-498
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• 2017

This research focuses on the condition of the coveralls that automobile maintenance workers wear. The objective of this survey is to conduct a thorough analysis on the quality of the coveralls and put forth suggestions for improving their quality. The research data were collected through interviews and the results are as follows. The participants in this research engage in a variety of types of maintenance work including oil changes and overall system checks and they usually wear extra-large-sized coveralls. The coveralls are generally worn during the winter for warmth and the company handles all purchasing and maintenance of the work clothes. Participants mentioned that certain parts of the clothes where they bend and stretch are cumbersome and areas around the knees and arms become easily tainted. They have also reported that although the coveralls are necessary, they are for the most part dissatisfied when it comes to the materials, design, and color. The participants have suggested that new coveralls would help to increase their work efficiency. As a result, it is concluded that the coveralls require much more development to meet the workers' needs and improvements need to be made on the functionality, aesthetics, and symbolic aspects of the design.

• Journal of Korean Society for Quality Management
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• v.40 no.4
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• pp.599-614
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• 2012

Purpose: We measure service quality based on service process, and examine relationships among product quality, product and service loyalty. Methods: We develop a construct to evaluate process based service quality. We collect data from customers of auto maintenance centers to measure perceived product quality, service and product quality. We test relationships between constructs using structural equation model and regression analysis. Results: Relationships among perceived-product quality, service quality, service loyalty, and product loyalty are all significant. Conclusion: Perceived-product quality has a indirect impact through service quality and loyalty in addition to a direct impact on product loyalty.

• Proceedings of the KIEE Conference
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• 2000.07d
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• pp.2542-2544
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• 2000

In this paper, CAN(Controller Area Network)is used to solve the wire harness problem in the outside mirror of automobile which has a lot of functions in narrow space. If the number of wires is reduced, it has benefits of lower product cost and maintenance. CAN was originally developed by the German company Robert Bosch for use in the car industry to provide a cost-effective communications bus for in car electronics and as alternative to expensive and cumbersome wiring looms. CAN controller is a serial communication protocol which efficiently supports distributed real-time control with a very high level of security. The communication between master CAN controller and slave CAN controller is realized and controller's performance is tested by experiment.