• 가정과삶의질연구
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• 제8권1호
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• pp.15-30
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• 1990

The purpose of this study was to provide basic data for consumer complaining behavior. For this purpose, questionaire was given to 600 individuals who have resided in Seoul as the housewife consumer and possessed the experience to use the purchased refrigerators within the period of 5 years. 437 data were analyzed by the statistical methods like frequency, percentage, ANOVA, Duncan's Multiple Range Test, X2-test, Pearson's correlation and multiple regression analysis. The results of this study were described as follows; 1) Complaining behavior have shown significant differences according to housewife's age, degree of perceived housewife's consumer education, husband's job and housewife's job. 2) The type of attribution of dissatisfaction have shown significant differences according to husband's job, housewife's job and family income. 3) There was significant difference in the complaining behavior according to the type of causal attribution and responsibility attribution. 4) The complaining behavior was influenced by causal attribution of dissatisfaction, responsibility attribution of dissatisfaction, family income, degree of perceived housewife's consumer education, husband's job and housewife's age. And the relative contribution of each variable explaining the complaining behavior was decreased according to the order of variables that were described.

• 대한가정학회지
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• 제44권7호
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• pp.141-152
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• 2006

This study explores the social-cultural adjustments of North Korean defectors with respect to their self-esteem and internal attribution. The data were obtained from a survey of 195 North Korean defectors who had recently entered South Korea. The respondents had moderate difficulties in their social-cultural adjustment consisting of social activity restriction, discrimination, and social exclusion. Their social-cultural adjustment was positively associated with internal attribution. Those with internal attribution tended to have fewer problems in adjusting to the social systems and culture of South Korea. The findings of this study imply that psychological resources play a role in enhancing the social-cultural adjustment of North Korean defectors.

• 아동학회지
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• 제38권1호
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• pp.49-62
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• 2017

Objective: The purpose of this study was to examine the main and interaction effects of mothers' parental internal attributions and neuroticism on self-perception of the parental role. Methods: A total of 138 mothers with toddlers in Seoul and other big cities in Korea completed questionnaires, and data were analyzed by Pearson's correlation and multiple regression analyses. Results: The results were as follows: First, mothers who attributed their successful parenting to ability showed lower satisfaction, and mothers who attributed their successful parenting to ability and effort showed higher feelings of equilibrium. Mothers with higher levels of neuroticism showed higher competence, parental investment, and satisfaction in their self-perception of the parental role. Second, there were significant interaction effects between ability attribution and neuroticism on feelings of equilibrium, between effort attribution and neuroticism on feelings of equilibrium, between ability attribution and neuroticism on competence, and between effort attribution and neuroticism on parenting investment. Conclusion: The findings of this research indicate that neuroticism showed a positive effect on self-perception of the parental role because neuroticism indicates sensitivity in parenting. Further, the effects of neuroticism on self-perception of the parental role differed by mothers internal attribution.

• Human Ecology Research
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• 제52권4호
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• pp.429-441
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• 2014

The use of smartphones has grown rapidly over a short period of time, particularly for commuting news search, smart banking, and social networking services, and has had a significant impact on the pattern of contemporary life. Further, a wide range of applications are downloaded on to smartphones. This has also led a considerable number of complaints regarding these applications. In this study, we focus on the levels of dissatisfaction that users experience with smartphone applications and their effects on consumer complaint behavior along with the moderating effects of the complaint handling process and attribution. The aim of this study is to verify whether the following hypothesis--2 (low/high dissatisfaction level of smartphone applications)${\times}2$ (poor/excellent complaint handling process)${\times}2$ (internal/external consumer attribution)--is in accordance with the betweengroup design to build a factorial design experiment. The results of this study are as follows. First, the consumer's tendency to complain significantly influenced their dissatisfaction level. Second, consumer complaint behavior is modulated by the complaint handling process. Third, the external-attribution tendency of consumers was found to lead to more dissatisfaction than the tendency for internal attribution.

• 한국항공운항학회지
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• 제24권1호
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• pp.62-70
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• 2016

Perception of outsource workers among Incheon Int'l airport employees was reviewed about the service performances of winning the ASQ awards in 11 consecutive years. 85% of Incheon airport operating authority(Incheon International Airport Corp.) and its outsource companies employees was composed of outsource workers. Thus, their thoughts might represent the overall perception of airport operating authority employees. The perception on the service performances of winning the ASQ awards was analyzed by researchers using attribution theory model. It is useful to apply attribution modeling in order to analyze the causal relationships among variables. Attribution is the process by which individuals explain the causes of behavior and events. Attribution theory is the study of models to explain those processes. According to empirical analysis, it was found outsource workers attributed the excellent service performance of Incheon airport to such an internal factor as service competence. However it was also implied they attributed to such external factors as the positive relationship and institutional support from airport and government authorities.

• 대한가정학회지
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• 제48권8호
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• pp.13-26
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• 2010

This study tested the path model with regard to how certain variables (control attribution, demand-control-support of activity, and control strategy) affected the elderly workers' subjective well-being(swb). In the path model, the exogenous variables were internal and external control attribution. We used demand-control-support of activity, and primary and secondary control strategies as mediating variables. The endogenous variable was each elderly worker's swb. Study participants were 205 elders participating in an "education activity". We used descriptive statistical analysis, Pearson's correlation and hierarchical multiple regression to examine data collected from structured interviews with the participants. Path analysis revealed the followings: First, secondary control strategy was the strongest predictor of participants' swb but internal control attribution, demand of activity, and support of activity also positively affected participants' swb. Second, internal control attribution indirectly affected the participants' swb. Finally primary control strategy negatively affected on the participants' swb.

• 대한가정학회지
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• 제34권3호
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• pp.271-282
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• 1996

Different aspects of morality, namely, moral belief, moral judgement and moral behavior have been studied seperately. This study examined the development of these three aspects of morality in relation to internal attribution in one sample. A total of 371, third -and sixth- grade children from Masan city were responded to questionnaires on moral belief, moral judgement, and attibutional tendency. In addition, children's moral behavior was measured by the teachers' 5-item rating scale. As results, there were signigicant but low correlations among three components of morality. There were developmental differences in moral belief and moral judgement but there was no age difference in moral behavior. Compared to third graders, sixth graders were higher in moral judgement but lower in moral belief. Social experience as well as cognitive development on moral relativity could explain this paradoxical developmental trend in moral belief. There was a sex difference only on moral behavior : Girls were rated higher in moral behavior than boys. Internal attribution was significantly correlated with all three aspects of morality, .15 with moral belief, .45 with moral judgement, .14 with moral behavior, respectively. There was a significant developmental difference but no sex difference in attributional tendency: Sixth graders reported higher internal attribution than third graders. However, there was no developmental difference in correlations among internal attribution and three aspects of morality. Most importantly, internal attribution explained morality better than either age -or sex- variable. It was suggested that educational programs on morality need to focus on the internalization of it.

• 한국정보시스템학회지:정보시스템연구
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• 제27권4호
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• pp.167-187
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• 2018

Purpose The purpose of this study is to confirm the factors for explaining the consumer behavior when occur patent litigation and technology infringement of each conditions which are brand reputation gap, technology importance and technology leakage attribution based on the Attribution Theory. Design/methodology/approach This study made a design of the research model by 2x2x2 factorial design deducted and performed 3-way ANOVA then analyzed 2-way AVOVA with brand reputation gap as center from technology importance and technology leakage attribution on the basis of the Attribution Theory. Findings According to the empirical analysis result, this study confirmed that consumer attitude has no difference regardless of technology leakage attribution when top-dog vs. under-dog situation and top-dog vs. top-dog situation. Also, this study confirmed that when under-dog infringe important technology, consumer show more positive attitude than the other. On the other hand, top-dog infringe important technology, consumer show more negative attitude than the other.

• 성인간호학회지
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• 제13권4호
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• pp.560-570
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• 2001

Purpose: The purpose of this study is to identify factors of the causal attribution of cancer and to determine related variables. Method: Subjects were one hundred and thirty three cancer patients. The tool of the perceived causal attribution used was developed by authors and basically founded on Kim's work(1993). The SAS program was used to analyze the data along with descriptive statistics, t-test, ANOVA, Duncan's Multiple range test, and Principal component analysis and varimax rotation. Results: 1) The perceived causal attribution measurement revealed four factors; overload, destiny, stress, and constitution. The total percentage of variance explained by the four factors was 44.3%. 2) The scores of destiny on women, having religion, unemployed, lower level of education, no spouse, groups of uterine cervix and lung cancer, not receiving an operation and receiving radiation were significantly higher than those other groups. 3) The scores of stress on women, having religion, and not having a job were significantly higher than those on men, without religion, and having a job. 4) The scores of constitution on those in their forties, women, not receiving an operation and receiving radiation were significantly higher than for those in their sixties, men, receiving operation and not receiving radiation. There was no significant difference in the factor scores of overload by any variables. Conclusion: Factors of the perceived causal attribution of cancer among Korean cancer patients were overload, destiny, stress, and constitution. The scores of each factor the perceived causal attribution was significantly different by general and disease related characteristics.

• 디지털융복합연구
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• 제17권11호
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• pp.577-587
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• 2019

이 연구는 여자 대학생이 지각하는 진로장벽과 귀인성향이 진로준비행동에 미치는 영향과 진로장벽과 진로준비행동 사이에 귀인성향의 조절효과를 살펴보았다. 이를 위해 485명의 여자대학생을 대상으로 진로장벽검사와 진로준비행동 및 귀인성향 검사를 실시하였으며 수집된 자료는 SPSS 23.0을 이용하여 통계처리하였다. 연구결과 첫째, 여자대학생이 지각하는 진로장벽은 진로준비행동에 부적인 영향을 나타냈으며 진로장벽의 하위요인 중 자기명확성이 부족할수록 또 진로정보가 부족할수록 진로준비행동에 소극적이였다. 둘째, 귀인성향 중 내적이고 통제가능한 노력에 귀인할수록 진로준비행동에 적극적이였다. 셋째, 진로장벽과 진로준비행동 사이에 귀인성향의 조절효과는 나타나지 않았다. 이상의 연구결과를 바탕으로 여자대학생의 진로교육 및 진로상담에 주는 시사점과 연구의 제한점 및 추후 연구를 위한 방향을 논의하였다.