• Journal of Korea Multimedia Society
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• v.11 no.12
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• pp.1730-1738
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• 2008

Quality of Service (QoS) Guarantees grant ways for service providers to establish service differentiation among subscribers. On the other hand, service subscribers are also assured the level of service they paid for. In addition, the efficient level of service quality can be selected according to the subscribers' needs thus ensuring efficient use of available bandwidth. While network utility optimization techniques assure certain QoS metrics, a number of situations exist where some QoS goals are not met. The optimality of the network parameters is not mandatory to guarantee specified QoS levels. This paper proposes a joint data rate and power control scheme that guarantees service contract QoS level to a subscriber using Goal Programming. In using goal programming, this paper focuses on finding the range of feasible solutions as opposed to solving for the optimal. In addition, in case no feasible solution is found, an acceptable compromised solution is solved.

• Journal of Industrial Technology
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• v.20 no.B
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• pp.139-146
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• 2000

To support Quality of Service (QoS) in the existing Internet, Differentiated Service (Diff-Serv) has been proposed. But, the unfairness between TCP connections remains as a serious problem not only in the conventional best-effort service Internet but also in new Diff-Serv network. In this paper, we propose the Balancing Marker Algorithm (BMA) improving the fairness between individual connections of aggregated sources in a Diff-Serv network. This algorithm is based on the 3-level priority marking method. We compared the 2-level packet priority marker with the Balancing Marker proposed in this paper. And we showed that the BMA improved the fairness and the throughputs between the individual connections with different delays in an aggregated source.

• Proceedings of the IEEK Conference
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• 2002.06a
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• pp.53-56
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• 2002

In this paper, we study the network structure that can guarantee the end-to-end quality of service in the Explicit multicast network. In order to guarantee the end-to-end quality of service, we adopt the end-to-end measurement based admission control (EMBAC) scheme. For the effective measurement of the network state and minimum influence on the current data traffic, the queue structure, which the drop precedence in assured forwarding (AF) Per hop behavior (PHB) of the differentiated service (Diffserv) is applied to, is proposed. Through a simulation, we show that EMBAC can make tile controlled load service in tile AF PHB applied Xcast network, and the qualify of the admitted traffic is guaranteed. In addition, the performance of the EMBAC is changing according to the selling parameter of AF PHB.

• Asia Marketing Journal
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• v.17 no.2
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• pp.97-125
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• 2015

In this study, we tried to evaluate the relative importance and find out the differences in consumer perceptions regarding service recovery strategies and the service provider in the distribution industry by using AHP (Analytic Hierarchy Process) analysis method. Therefore in this study, we tried to systematize various recovery strategies which were considered very important during service failure process in the distribution industry and analyze the relative importance for each recovery strategy. We set hierarchy composed of four items of monetary, action-oriented, psychological, and assured level as primary selection criteria and a total of 16 items(indemnity, refund, gift, gift certificate, prompt resolution, exchange, manager support, explanation, apology, empathy, acknowledge, kindness, assortment, after service, manage subcontractor, manage employee) as secondary selection criteria. We tried to take one step further from the service sector and study service recovery strategies specialized in distributor services. This study suggests various implications about service recovery strategies of distributors. First, this study can provide practical implications - e.g. service recovery efforts should be applied differently depending on service channels. There is a perceptual difference with respect to the importance of the types of service recovery strategies between service provider and final customer. Second, we can find theoretical implications in terms of identifying the priorities through hierarchy design of new recovery strategies and comparison of each element from the classifications of the current fractional recovery strategies. We hope to help service providers to build more efficient recovery strategy system based on the results of this study.

• Journal of KIISE:Information Networking
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• v.29 no.4
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• pp.358-367
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• 2002

The IETF Differentiated Services (Diffserv) WG focused on Providing service differentiation on the Internet. One problem of the Diffserv Assured Services (AS) architecture is that it cannot guarantee fairness and throughput assurance. In this paper, we propose two schemes for guaranteeing fairness among the various target rates in the AS architecture. One is a variant of RED with IN and OUT (RIO), called the improved RIO (IRIO). The other is a variant of Time Sliding Window (TSW), called the improved TSW (ITSW). To validate the Proposed schemes, their behaviors are then examined under various simulation environments. The simulation results showed that IRIO and ITSW improved fairness and the throughput assurance in the AS architecture.

• Proceedings of the IEEK Conference
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• 2000.11a
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• pp.9-12
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• 2000

Today, QoS is one of the most critical issues in the network research area and Differentiated Services (DiffServ) is considered as the most prominent solution to provide some kinds of service differentiation without introducing any scalability problem. Among DiffServ's approaches, Assured Service (AS) provides some minimal level of QoS guarantee by treating more preferably than traditional Best Effort (BE) traffic and by using different level of drop probabilities within the same AS classes. In this paper, we investigate the ECN's capability of improving overall goodput of the flows and the possibility of resolving the fairness problem among the flows belonging to same class in Differentiated Services architecture.

• Journal of Computing Science and Engineering
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• v.2 no.4
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• pp.412-427
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• 2008

We propose ID-exchange protocol for Connectionless Location-Awareness Service (CLAS) to locate mobile nodes in indoor sensor network. When adapting location-awareness service to sensor network, the target system must be designed in accordance with various metrics which reflect the system requirement. We especially consider sustainability of the existing service which has been provided for its original purpose, such as environmental monitoring. The detailed meaning of sustainability here is that, even if location-awareness service is newly added to the existing service, the system must be assured to retain a stable network condition, and to deal with newly caused traffic properly. The CLAS ID-exchange protocol is especially designed for fixture and mobile nodes communication to achieve these properties. The protocol operates on 802.15.4 MAC layer to make mobile node work independently of the procedure to build routing table of fixture node, so a stable routing condition can be achieved even if there are many mobile nodes. Moreover, the dedicated frequency channel is assigned only for this protocol, so that traffic caused by location-awareness service can be distributed to another channel. A real system adapting the protocol was implemented to monitor fire and authorities' positions. We verified the overhead and elapsed time for location-awareness. The result shows the proposed protocol has a high performance in detecting speed, traffic distribution, and stability of overall network.

• Journal of KIISE:Information Networking
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• v.28 no.2
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• pp.242-250
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• 2001

This paper deals with the TCP bandwidth guarantee problem in a differentiated serviccs(Diffserv) network. The Diffserv assured s<:rvice differentiates packet drop probabilities to guarantee the promised bandwidth even under network congestion. However a token buffer marker fails to show adequate performance because TCI' generates packets according to the unique Tel' congestion control mechanism. We propose a marker that uses a data buffer as well as a token buffer. The marker with a data buffer works well with the assured service mechanism because it smooths Tel' traffic. We showed that the marker with a data buffer achieves the target throughput better than a marker with a token buffer only. We also showed that the optimal buffer size is proportional to reserved throughput and HTT.

• The KIPS Transactions:PartC
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• v.9C no.2
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• pp.221-226
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• 2002

Cycling Packet Dropping mechanism we proposed in this paper adaptively drops packets, as predicting traffic pattern between each cycle. Therfore the proposed mechanism makes up for the drawback of RIO mechanism and minimizes errors being capable of predicting in Dynamic and Strict Packet Dropping mechanism. And we executed a simulation and analyzed the throughput and packet drop rate based on the Sending Drop Precedence changing dynamically depending on the network traffic. The results show that the proposed mechanism provides better performance on drop precedence levels and stricter drop precedence policy for AF class.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.9 no.3
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• pp.843-871
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• 2015

Cloud computing evolve as a cost effective business model for IT companies to focus on their core business without perturbing on infrastructure related issues. Hence, major IT firms and Small & Medium Enterprises (SME) are adopting cloud services on rental basis from cloud providers. Cloud Service level agreements (SLA) act as a key liaison between consumers and providers on renting Anything as a Service (AaaS). Design of such an agreement must aim for greater profit to providers as well as assured availability of services to consumers. However in reality, cloud SLA is not satisfying the parties involved because of its inherent complex nature and issues. Also currently most of the agreements are unilateral to favour the provider. This study focuses on comprehensive, 360-degree survey on different aspects of the cloud service agreements. We detailed the life cycle of SLA based on negotiation, different types of SLA, current standards, languages & characteristics, metrics and issues involved in it. This study will help the cloud actors to understand and evaluate the agreements and to make firm decision on negotiation. The need for standardized, bilateral, semantic SLA has also been proposed.