• Title/Summary/Keyword: Analytic hierarchy

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Evaluation of 3PL Service Quality Using the AHP -An Application to Korean 3PL Service Providers-

  • So, Soon-Hoo;Cheong, Ki-Ju;Kim, Jae-Jon;Cho, Geon;Ryu, Il
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2005.11a
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    • pp.293-296
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    • 2005
  • This study applies the Analytic Hierarchy Process (AHP) to evaluate service quality of Third-Party Logistics (3PL) service providers. For this, we first conceptualize five dimensions of 3PL service quality (i.e. tangibles, reliability, responsiveness, assurance and empathy). We then apply the AHP method to determining the relative weights of five service quality dimensions and eventually selecting the best 3PL service provider. To implement this idea in practice, we conduct an empirical study on four companies providing 3PL services in Korea.

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An Application of the Analytic Hierarchy Process to the Selection of the Membrane Systems of Waste Water Treatment (AHP를 이용한 폐수정화공정의 막기술 선정에 관한 연구)

  • Hong, Soon-Wook;Kim, Gang-Min;Kim, Tae-Hyun;Cho, Keun-Tae
    • IE interfaces
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    • v.12 no.4
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    • pp.602-616
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    • 1999
  • Recently, due to the primary emphasis of environmental problem, the proper selection of the membrane systems necessary for waste water treatment has been one of the critical issues in the industrial sector. This paper shows how an Analytic Hierarchy Process (AHP) model can be used for assessing the performance of selected membrane systems: ultrafiltration, microfiltration, reverse osmosis, and electrodialysis essential for waste water treatments. The final results show that ultrafiltration is the most attractive membrane system to use in a water recycling system, followed by microfiltration, reverse osmosis and electrodialysis. This is consistent with the information that we found with respect to the elements that were taken into consideration. Sensitivity analysis is also provided here.

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A Case Study on an Evaluation Model for the Selection of R&D Projects (기업의 연구개발과제 선정평가 모델에 관한 사례 연구)

  • Choi, Kwang-Hak;Cho, Keun-Tae
    • IE interfaces
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    • v.20 no.3
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    • pp.376-386
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    • 2007
  • The analytic hierarchy process (AHP), a well-known and useful decision making method, has been applied to R&D project evaluation and selection. The objective of this study is to propose a new model for evaluating and selecting R&D projects of Samsung Electro-Mechanics, the top manufacturer of electronic components in Korea, using the AHP. To show the validity of the new model, we strived to successively compare the final priorities for R&D projects with the priorities obtained by the existing model and the new model respectively.

Application of Analytic hierarchy Process to decide the priority of undeveloped neighborhood park (도시공원 조성의 우선순위 결정에 있어서 계층분석과정 기법의 적용)

  • 박문호
    • Journal of the Korean Institute of Landscape Architecture
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    • v.24 no.1
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    • pp.42-54
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    • 1996
  • Many of urban parks which have been designated for urban planning regulation are not well developed because the priority of investment is inferior to that of other public facilities. Park development is an urgent urban policy and it is hard to decide priority among parks. Therefore, it is necessary to evaluate the priority of park development. Thus the Analytic Hierarchy Process has been introduced because it is suitable for achieving objectivity by collecting the professional opinions. The goals of park development are evaluated by AHP method and the priorities among goals are conservation of natural environment, satisfying the residents' residents' needs, population density, regional pollution, land acquisition cost, ratio of greeneries and facilities within park areas. Priority of park development is decided by the standardization of each individual inventory data and considering of the professional opinions. Among the multi-attribute judgement methods, AHP method may be the most widely used. Despite the critical evaluations of the AHP, such as limitation of the nine-point scale and the rank reversal problem, application of AHP to decide the priority of park development is suitable for actual circumstances.

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Make-or-buy Decision Framework for School Foodservice System Using Multi-attribute Analysis Method (다-속성분석방법을 이용한 학교급식의 교내/외주결정방법)

  • 황흥석;황현주
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.11a
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    • pp.148-151
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    • 2003
  • Recently school food service operations are confronted with the wide spread pressures for accountability and the need to increase productivity. This paper is concerned with the make-or-buy decision framework for school food service systems considering the multi-attributes in the decision making. For the purpose of considering the multi-attributes analysis method in decision making for the school foodservice, we developed a make-or-buy decision framework using the multi-attribute analysis method, analytic hierarchy process, AHP method for school food service system. Finally, we developed a systematic and practical solution builder for a three-step decision support system in the view of 1) brainstorming for the idea generation, 2) analytic hierarchy process, AHP as a multi-attribute structure ed analysis method, and 3) aggregation logic model to integrate the results of reviewers. We developed web based program and applied it to a school foodservice problem.

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A Design of Incentive-based DR Program using Analytic Hierarchy Process(AHP) (계층분석과정(AHP)을 이용한 지원금 기반 수요반응프로그램 설계)

  • Kim, Dong-Min;Kim, Young-Hyun;Kim, Jin-O;Lee, Chang-Ho
    • Proceedings of the KIEE Conference
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    • 2009.07a
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    • pp.589_590
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    • 2009
  • This paper presents a unique approach to scheme a demand response (DR) program in the electricity market from a customer-oriented perspective, which is based on the analytic hierarchy process (AHP). The proposed program is designed as an incentive-based program (IBP) considering Korea power systems with the cost-based generation pool (CBP). And the proposed DR program has the objective to maximize social welfare corresponding customers‘ participation and the constraints including incentive payments, the specific load curtailment conditions and reserve-margin criterion. A test system for the case study is used to demonstrate the usefulness and applicability of the proposed approach, and the load profiles with the proposed DR program are obtained. The results show not only the revenue attributable to the avoided costs but also enhancement of system reliability.

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Economic Assessment and Application of AHP for Determining the Design of Assembly Line for the Lens Module of Mobile Phone (휴대폰 렌즈모듈 조립라인 설계안 결정을 위한 경제성 분석 및 AHP응용)

  • Moon, Dug-Hee;Lee, Geun-Hyun;Song, Jun-Yeob
    • Journal of the Korean Society of Manufacturing Technology Engineers
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    • v.20 no.4
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    • pp.509-515
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    • 2011
  • When a manufacturing system is designed, various kinds of evaluation methods are used for selecting the best alternative. Net present value, inner rate of return and payback period are popular quantitative measures for the economic assessment, but other qualitative measures should be considered for evaluation. The analytic hierarchy process(AHP) has been used as the popular method for the multi criteria decision making problem that considers both quantitative and qualitative criteria. This paper explains the process of economic assessment, and how to use the AHP for evaluating the designs of the assembly lines for lens module installed in mobile phone.

A Decision Support System for Supplier Selection in B2B E-procurement (전자조달을 위한 공급자 선택 지원 시스템의 개발)

  • 하성호;남미성
    • Korean Management Science Review
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    • v.21 no.1
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    • pp.113-129
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    • 2004
  • Nowadays many enterprises build e-procurement systems. An e-procurement is a Web-based procurement process and its functionalities are considered important in the B2B e-commerce. Buyers should select competent suppliers for a successful e-procurement. Therefore, this study proposes a method using the analytic hierarchy process(AHP) for building a Web-based supplier selection system. In detail, the purpose of this study is (1) to review methods previously used when buyers selecting suppliers and to extract important selection criteria: (2) to explain extended AHP method adopted by this study among supplier selection methods: (3) to describe the supplier selection steps using extended AHP : and (4) to propose a decision support system embedding the methodology described above. The proposed system comprises of three phase: first phase is to evaluate suppliers on enterprise level: second phase to evaluate them on each transaction level: third phase to post-evaluate them.

A Study on Analytic Hierarchy Proces for Construction Planning -Research on Examples of Railway Route Selection- (건설계획 수립시 계층분석적 의사결정법 적용방안에 관한 연구 -철도노선 선정시 활용사례 연구-)

  • Sohn, Jin-Hyeon;Cha, Cheol
    • Journal of the Korean Society of Industry Convergence
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    • v.10 no.4
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    • pp.249-254
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    • 2007
  • Recently, the items of construction planning have magnified and specialized and the problems occurring at the first step of the construction planing process have complicated. In this research, AHP(Analytic Hierarchy Process) method which is simple to apply and clear to decide has been proposed when a people making a plan at the first step of the construction planing process. As an example, the best solution has been obtained in a railway construction line choice that consist of various items by applying for this method, which proves the possibility of application of this method to the complicated problems.

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Aggregation of Multiple Evaluator's Weights in Applying the AHP to Evaluate Technology Alternatives (기술대안의 전략적 평가를 위한 AHP적용에 있어서 평가자 신뢰성을 고려한 가중치 통합)

  • 조근태
    • Korean Management Science Review
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    • v.19 no.2
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    • pp.139-153
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    • 2002
  • The Analytic Hierarchy Process (AHP) is known as a very useful decision-making model developed for obtaining the relative weights of alternatives through pairwise comparison in the context of hierarchical structure. In this paper, we propose a method to reflect the reliability of evaluators in the process of pairwise comparison. This method is applied to the evaluation of aerospace technology alternatives. We have conducted a questionnaire survey for S company that is one of the representative aerospace companies in Korea. A questionnaire was designed for obtaining both the priority with considering the reliability of evaluators' importance weights (the modified AHP priority) and the priority with assuming equally reliable evaluators' importance weights (the AHP priority) in order to compare the priority derived by each of two methods. The result shows that there exists the difference hard to neglect between the final priorities gained by two methods.