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The Impact of Sharia Compliance on Sharia Hotel Services and Customers Satisfaction

  • USMAN, Hardius;SOBARI, Nurdin;AL HASAN, Fahadil Amin
    • Asian Journal of Business Environment
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    • 제10권3호
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    • pp.5-12
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    • 2020
  • Purpose: The main purposes of this study are to examine what the most important hotel facilities that sharia hotels must provide, and to study the relationship between importance of sharia compliance and Muslim tourists' judgment on the performance of sharia hotels. Research Design, Data, and Methodology: The data were collected in Lombok Island. Questionnaires were distributed to Muslim tourists who stayed at one of the sharia hotels, with a total sample of 205 respondents. Factor Analysis Method and Two Independent Sample Tests have been applied in this research to analyze and interpret the data. Result: The results show only one factor is formed from all statements of Sharia compliance variable, and there is a significant difference in the customer experience and customer satisfaction ratings based on the importance of hotel facilities. Conclusion: The present study revealed that Muslim tourists who place a high level of importance in sharia compliance present a more positive assessment for all services provided by sharia hotels. The assessment from Muslim tourists with higher level of importance in Sharia compliance is more positive about their experiences during their stay at the sharia hotels, which also affects their satisfaction.

상이한 네트워크 서비스 어떻게 향상시킬까? (How to Reinvent Network Services for All)

  • 김용재;이석준;임재익
    • 경영과학
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    • 제25권3호
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    • pp.87-99
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    • 2008
  • Besieged by needs for upgrading the current Internet, social pressures, and regulatory concerns, a network operator may be left with few options to Improve his services. Yet he can still consider a transition prioritizing network services. In this paper, we describe a transition from a non-priority system to a prioritized one, using non-preemptive M/G/1 model. After reviewing the constraints and theoretical results from past research, we describe steps making the transition Pareto-improving, which boils down to a multi-goal search for a Pareto-improving state. We use a genetic algorithm that captures actual transition costs along with incentive-compatible and Pareto-Improving constraints. Simulation results demonstrate that the initial post-transition solutions are typically Pareto-improving. for non Pareto-improving solutions, the heuristic quickly generates Pareto-improving and incentive-compatible solutions.

유비쿼터스격차 해소를 위한 장애인의 U-City 서비스 사용의도에 영향을 미치는 요인에 관한 연구 (A Study on the Factors of Using Intention of U-City Services for the Disabled to Reduce Ubiquitous Divide)

  • 이미경;강주영;이상근
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권2호
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    • pp.95-112
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    • 2008
  • The development of the Information Technology(IT) has brought enormous change to the human life, not even only to the politics, economy, society, and cultures, but all the way through the people's consciousness and cultural patterns. However, the information society resulted information inequality issues and especially to those disabled people, who have more difficulties on the technology adaptation, the "digital divide" symptom is significantly found. At present the rapid development of IT has gone beyond the level of the information society and it is accelerating the ubiquitous society that will combine people, computers, and all objects into one. And during the time of ubiquitous the "digital divide" will still exist. This research is focused on the digital divide of disabled people that were insufficiently covered in the research of digital divide and ubiquitous. From the empirical study of the effect that the disabled contributes on the service usability in U-City, the factors of background of the digital divide, and the difference of such factors in types of sex, ages, disabled types, and disabled class, and finally how the ubiquitous divide of the disabled affects have been researched. Based on the proposed study model and by analyzing the model by structural equation, following resulted was gained. (1) With the TAM (TAM : Technology Acceptance Model), which is commonly used in the studies of IT devices and services, the digital divide of the disabled cases cannot be identified sufficiently since it is not eligible for Using Intention of U-City Services. (2) In case of the disabled, the mental factors like willingness to overcome the impediment and accessibility like environment to meet the information services and ability to access the services are more effective on Using Intention of U-City Services rather than TAM.

우리나라 항만개발정책방향에 관한 연구 (A Study on Ports Development Policies in Korea)

  • 김병윤
    • 한국항만경제학회지
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    • 제19권1호
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    • pp.207-221
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    • 2003
  • Now we are faced on the national policy to aim at the nationwide logistics center in North-East Asia. To come true, Korean ports developments policies are better off going towards integrated governmental supportive system build-up, activated infra-structures, back-yard developments, legal and institutional system, international co-ordination networks system, customer-oriented port management system like one-stop services, and multi-variate financing resources. Above all, Related governmental institutions strongly have self-confidences and devotional efforts to make them all implemented not losing own way.

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우리나라 항만개발정책방향에 관한 연구 (A Study on Ports Development Policies in Korea)

  • 김병윤
    • 한국항만경제학회:학술대회논문집
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    • 한국항만경제학회 2003년도 정기학술대회지
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    • pp.343-357
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    • 2003
  • Now we are faced on the national policy to aim at the nationwide logistics center in North-East Asia. To come true, Korean ports developments policies are better off going towards integrated governmental supportive system build-up, activated infra-structures, back-yard developments, legal and institutional system, international co-ordination networks system, customer-oriented port management system like one-stop services, and multi-variate financing resources. Above all, Related governmental institutions strongly have self-confidences and devotional efforts to make them all implemented not losing own way.

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급성 관상동맥 증후군 환자의 응급실 내원 수단에 따른 중증도 분류와 치료시간 비교 (Triage level and treatment time according to mode of arrival to emergency department in patients with acute coronary syndrome)

  • 박창제;이경열
    • 한국응급구조학회지
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    • 제24권2호
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    • pp.51-66
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    • 2020
  • Purpose: The purpose of this study was to determine whether, in patients with acute coronary syndrome (ACS), according to the mode of arrival affect the emergency medical process. Methods: The participants of this study were 118 adult patients (46 patients admitted by emergency medical services (EMS), 48 walk-in patients, and 24 transferred from other hospitals) admitted to the emergency departments at one regional-level medical center who underwent coronary angiography between January 1, 2016 and December 31, 2017. To compare treatment courses, the median values of the following variables were compared among groups: symptom to door time; door to triage time; and door to ECG time. All data were analyzed using SPSS program. Results: Based on the initial assessment at triage, there was a significantly greater proportion of Korean Triage and Acuity Stage (KTAS) Level 1 or 2 among patients admitted by EMS than among walk-in patients. All three analyzed variables were lower in patients admitted by EMS than in the other two groups. Conclusion: Our results show that ACS patients who accessed EMS reached the emergency center faster after symptom onset, received initial triage assessment at earlier stages, and underwent sooner important examinations (i.e., the 12-lead ECG).

A Ghost in the Shell? 고객 리뷰를 통한 스마트 스피커의 인공지능 속성이 평가에 미치는 영향 연구 (A Ghost in the Shell? Influences of AI Features on Product Evaluations of Smart Speakers with Customer Reviews)

  • 이홍주
    • 한국IT서비스학회지
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    • 제17권2호
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    • pp.191-205
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    • 2018
  • With the advancement of artificial intelligence (AI) techniques, many consumer products have adopted AI features for providing proactive and personalized services to customers. One of the most prominent products featuring AI techniques is a smart speaker. The fundamental of smart speaker is a portable wireless Internet connecting speaker which already have existed in a consumer market. By applying AI techniques, smart speakers can recognize human voices and communicate with them. In addition, they can control other connecting devices and provide offline services. The goal of this study is to identify the impact of AI techniques for customer rating to the products. We compared customer reviews of other portable speakers without AI features and those of a smart speaker. Amazon echo is used for a smart speaker and JBL Flip 4 Bluetooth Speaker and Ultimate Ears BOOM 2 Panther Limited Edition are used for the comparison. These products are in the same price range ($50~100) and selected as featured products in Amazon.com. All reviews for the products were collected and common words for all products and unique words of the smart speaker were identified. Information gain values were calculated to identify the influences of words to be rated as positive or negative. Positive and negative words in all the products or in Amazon echo were identified, too. Topic modeling was applied to the customer reviews on Amazon echo and the importance of each topic were measured by summating information gain values of each topic. This study provides a way of identifying customer responses on the AI feature and measuring the importance of the feature among diverse features of the products.

Investigating the use of multiple social networking services: A cross-cultural perspective in the United States and Korea

  • Kang, Hannah;Pang, Saraphine Shiping;Choi, Sejung Marina
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제9권8호
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    • pp.3258-3275
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    • 2015
  • The rise in recent technology has changed the ways, in which people communicate with one another. Social networking services (SNSs) have become one of the most representative means. General SNSs allow users to create their own unique profiles, search for fellow members, share information, etc., while other SNSs have functions that cater to different needs of users. As a result, users of SNSs have begun to pick and choose different SNSs and concurrently use multiple SNSs in order to fulfill all their needs. This exploratory study examined which SNSs are used together and the characteristics that predict the use of multiple SNSs. In addition, it observed the differences between consumers' usage of multiple SNSs in different cultures. An online survey was administered to SNS users in the United States and Korea. The results of the study showed that the use of multiple SNSs is not yet prevalent in Korea, the country that represented a collectivistic culture. In addition, in the U.S., the highest number of users reported that they were active on at least three SNSs.

Securing Mobile Ad Hoc Networks Using Enhanced Identity-Based Cryptography

  • Mehr, Kamal Adli;Niya, Javad Musevi
    • ETRI Journal
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    • 제37권3호
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    • pp.512-522
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    • 2015
  • Recent developments in identity-based cryptography (IBC) have provided new solutions to problems related to the security of mobile ad hoc networks (MANETs). Although many proposals to solve problems related to the security of MANETs are suggested by the research community, there is no one solution that fits all. The interdependency cycle between secure routing and security services makes the use of IBC in MANETs very challenging. In this paper, two novel methods are proposed to eliminate the need for this cycle. One of these methods utilizes a key pool to secure routes for the distribution of cryptographic materials, while the other adopts a pairing-based key agreement method. Furthermore, our proposed methods utilize threshold cryptography for shared secret and private key generation to eliminate the "single point of failure" and distribute cryptographic services among network nodes. These characteristics guarantee high levels of availability and scalability for the proposed methods. To illustrate the effectiveness and capabilities of the proposed methods, they are simulated and compared against the performance of existing methods.

An Effective Solution for the Multimedia Telephony Services in Evolving Networks

  • Kim, Jong-Deug;Jeon, Taehyun
    • International journal of advanced smart convergence
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    • 제2권1호
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    • pp.24-26
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    • 2013
  • In the process of a mobile network evolution to the All-IP, it is inevitable to experience a transient period embracing both circuit and packet based data traffics. At the stage of those hybrid networks, it is important to build them in an efficient manner in terms of resource utilization which is closely related to the overall system operation cost. Especially, the multimedia telephony is one of the essential services in the advanced packet based mobile networks. In this paper an effective method of system operation is proposed for building up the multimedia telephony service while the legacy network co-exists. The proposed solution is based on the careful investigation of the usage pattern of the multimedia services in the evolving networks. This method is also expected to be a useful guideline for the network resource planning.