• Title/Summary/Keyword: Agent-based model

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Leadership Styles and Customer Loyalty: A Lesson from Emerging Southeast Asia's Airlines Industry

  • RIZAN, Mohamad;WAROKKA, Ari;WIBOWO, Agus;FEBRILIA, Ika
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.477-488
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    • 2020
  • This study provides the empirical testing to test the influences of contemporary leadership styles (i.e., transactional and transformational) on job satisfaction and customer satisfaction as the mediating variable between job satisfaction and customer loyalty. The approach utilized in this study was a quantitative research design using a survey model. The participants of this study were recruited from 160 front-liners in the airline's industry in Indonesia. This study employed 160 front liners (flight attendants, reservation/ticketing, and check-in-counter officers) who worked in Branch Office/General Sales Agent of Indonesian commercial airlines. The studied airlines serve domestic routes based at Soekarno-Hatta International Airport. Furthermore, the data were examined the four developed hypotheses by using Structural Equation Modeling (SEM). The primary results are: First, in the context of job satisfaction, both leadership styles (i.e., transactional and transformational) have similar influences; Second, job satisfaction affects customer satisfaction positively and significant, Third, customer loyalty is driven by passengers' satisfaction when they are utilizing the airline services. The findings imply that the working-role encouragement is essential to maximize the productivity of front-liners to serve their customer well. This research supports on developing the general knowledge based on leadership styles in the context of the airline's industry in managing the human resources strategically.

Motivation-based Hierarchical Behavior Planning

  • Song, Wei;Cho, Kyung-Eun;Um, Ky-Hyun
    • Journal of Korea Game Society
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    • v.8 no.1
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    • pp.79-90
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    • 2008
  • This paper describes a motivation-based hierarchical behavior planning framework to allow autonomous agents to select adaptive actions in simulation game environments. The combined behavior planning system is formed by four levels of specification, which are motivation extraction, goal list generation, action list determination and optimization. Our model increases the complexity of virtual human behavior planning by adding motivation with sudden and cumulative attributes. The motivation selection by probability distribution allows NPC to make multiple decisions in certain situations in order to embody realistic virtual humans. Hierarchical goal tree enhances the effective reactivity. Optimizing for potential actions provides NPC with safe and satisfying actions to adapt to the virtual environment. A restaurant simulation game was used to elucidate the mechanism of the framework.

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Analysis of the GOP Border security systems of the ROK Army by Using ABMS and NOLH design (ABMS와 NOLH을 이용한 한국군 GOP 경계시스템에 관한 분석)

  • Oh, Kyungtack
    • Journal of the Korea Society for Simulation
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    • v.23 no.2
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    • pp.25-33
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    • 2014
  • In this study, the border security problem of the ROK Army is examined by applying the agent-based modeling and simulation (ABMS) concept as well as its platform, MANA. Based on the approximately optimized behavior of the infiltrator obtained using genetic algorithm (GA), we evaluate the GOP border security system which consists of human resources, surveillance, as well as command and control (C2) systems. We use four measures of effectiveness (MOEs) to evaluate its performance, and we apply a near optimal latin hypercube (NOLH) design to deal with the large number of factors of interest in our model. By using a NOLH design, our simulation runs are implemented efficiently. We hope the results of this study provide valuable data for deciding the configuration of the border security system structure and the number of soldiers assigned in the platoon.

An Empirical Study on the Detection of Phantom Transaction in Online Auction (온라인 경매에의 카드깡 탐지요인에 대한 실증적 연구)

  • Chae Myeong-Sin;Jo Hyeong-Jun;Lee Byeong-Chae
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.10a
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    • pp.68-98
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    • 2004
  • Although the internet is useful for transferring information, Internet auction environments make fraud more attractive to offenders because the chance of detection and punishment are decreased. One of fraud is phantom transaction which is a colluding transaction by the buyer and seller to commit illegal discounting of credit card. They pretend to fulfill the transaction paid by credit card, without actual selling products, and the seller receives cash from credit card corporations. Then seller lends it out buyer with quite high interest rate whose credit score is so bad that he cannot borrow money from anywhere. The purpose of this study is to empirically investigate the factors to detect of the phantom transaction in online auction. Based up on the studies that explored behaviors of buyers and sellers in online auction, bidding numbers, bid increments, sellers' credit, auction length, and starting bids were suggested as independent variables. We developed an Internet-based data collection software agent and collect data on transactions of notebook computers each of which winning bid was over 1,000,000 won. Data analysis with logistic regression model revealed that starting bids, sellers' credit, and auction length were significant in detecting the phantom transaction.

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A Design of P2P Cloud System Using The Super P2P

  • Jung, Yean-Woo;Cho, Seongsoo;Lee, Jong-Yong;Jeong, KyeDong
    • International Journal of Internet, Broadcasting and Communication
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    • v.7 no.1
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    • pp.42-48
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    • 2015
  • Generally, the current commercial cloud system is hosted by the centralization large datacenter. However, the other clouding forms existed and one of them is the P2P cloud. The P2P Cloud is a distributed systems, is freedom to join and leave and is possible to provide the IaaS. Commonly, P2P Cloud System is based on Pure-P2P System. Since a number of connection paths exist, it has a high reliability and easily scalability of the network. However, there are disadvantages of the slow rate of route because of looking up the all peers in order to search for the peer. In this paper, it proposes the P2P cloud system based on super-peer P2P. Super-peer P2P system has fast routing time, because of searching for cluster unit and it also can has high reliability and high scalability. We designs the super Peer cloud service and proposes the system model and Resource Allocation Algorithm for IaaS in Super peer P2P environment.

Design and Implementation of Intelligent Web Service Discovery System based on Topic Maps (토픽 맵 기반의 지능적 웹서비스 발견 시스템 설계 및 구현)

  • Hwang, Yun-Young;Yu, Jeong-Youn;You, So-Yeon;Lee, Kyu-Chul
    • The Journal of Society for e-Business Studies
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    • v.9 no.4
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    • pp.85-102
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    • 2004
  • Currently, developed technologies for semantic web services discovery are based on ontologies. These ontologies are DAML-S(DARPA Agent Markup Language for Services) and Process Handbook Project of MIT. These technologies have some problems for intelligent web services discovery. So, in this paper we analyzed those ontologies and proposed TM-S, Topic Maps for Services. TM-S is the presentation model for semantic web services. And TM-S includes benefits and complements weaknesses of those ontologies. And we proposed TMS-QL, TM-S Query Language. TMS-QL is query language for intelligent web services discovery. At last, we designed and implemented intelligent web service discovery system that deals TM-S ontology and TMS-QL

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Development of a planner of processing equipments for heterarchical SFCS (Heterarchical SFCS 를 위한 가공기계의 Planner 모듈 개발)

  • Kim, Hwa-Jin;Cho, Hyun-Bo;Jung, Moo-Young
    • Journal of Korean Institute of Industrial Engineers
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    • v.22 no.4
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    • pp.719-739
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    • 1996
  • A common control model used to implement computer integrated manufacturing(CIM) is based on the hierarchical decomposition of the shop floor activities, in which supervisory controllers are responsible for all the interactions among subordinates. Although the hierarchical control philosophy provides for easy understanding of complex systems, an emerging manufacturing paradigm, agile manufacturing, requires a new control structure necessary to accommodate the rapid development of a shop floor controller. This is what is called autonomous agent-based heterarchical control. As computing resources and communication network on the shop floor become increasingly intelligent and powerful, the new control architecture is about to come true in a modern CIM system. In this paper, heterarchical control is adopted and investigated, in which a controller for a unit of device performs three main functions - planning, scheduling and execution. Attention is paid to the planning function and all the detailed planning activities for heterarchical shop floor control are identified. Interactions with other functions are also addressed. In general, planning determines tasks to be scheduled in the future. In other words, planning analyzes process plans and transforms process plans into detailed plans adequate for shop floor control. Planning is also responsible for updating a process plan and identifying/resolving replanning activities whether they come from scheduling or execution.

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Design and Implementation of a Framework Modeler for Intranet Construction Tool (인트라넷 구축 도구를 위한 프레임워크 모델러의 설계 및 구현)

  • Lee, Chang-Mog;Yoo, Cheol-Jung;Chang, Ok-Bae;Lee, Sang-Duck
    • Journal of KIISE:Computing Practices and Letters
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    • v.7 no.1
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    • pp.63-76
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    • 2001
  • As reusability becomes recognized more importantly, with the introduction of ObjectOriented Programming Languages, developers not only want to reduce development duration, but also to develop a proper system robustly and safely by renovating the Hot Spot in order to reuse the existing framework. When we perform these works, we need the development environment which is the Rapid Application Development tool, and the RAD tools provide us with the convenient development environment. The need of RAD tools is recognized by every Object-Oriented programmer, and many business enterprises are developing them. In this paper, we will present a design and implementation of module-based modeler as a method for developing technique to constmct user-driven Intranet environment for the generation of the program based on the framework. The framework modeler used Java language that is independent on platform, and applied the technique of OMT editor that provides the UML notation partially. Additionally, The modeler also includes the notations that are not supported in OMT editor. In addition to this characteristic, it is structured to develop system consistently with applying the Agent pattern, which is a design pattern suggested by ourselves, to send messages occurred between various Views. The existing MVC(Model-View-Controller) architecture does not have this function. Thus, this tool has a flexibility when user's requirements are changed, or functions are extended.

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Smartphone-User Interactive based Self Developing Place-Time-Activity Coupled Prediction Method for Daily Routine Planning System (일상생활 계획을 위한 스마트폰-사용자 상호작용 기반 지속 발전 가능한 사용자 맞춤 위치-시간-행동 추론 방법)

  • Lee, Beom-Jin;Kim, Jiseob;Ryu, Je-Hwan;Heo, Min-Oh;Kim, Joo-Seuk;Zhang, Byoung-Tak
    • KIISE Transactions on Computing Practices
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    • v.21 no.2
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    • pp.154-159
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    • 2015
  • Over the past few years, user needs in the smartphone application market have been shifted from diversity toward intelligence. Here, we propose a novel cognitive agent that plans the daily routines of users using the lifelog data collected by the smart phones of individuals. The proposed method first employs DPGMM (Dirichlet Process Gaussian Mixture Model) to automatically extract the users' POI (Point of Interest) from the lifelog data. After extraction, the POI and other meaningful features such as GPS, the user's activity label extracted from the log data is then used to learn the patterns of the user's daily routine by POMDP (Partially Observable Markov Decision Process). To determine the significant patterns within the user's time dependent patterns, collaboration was made with the SNS application Foursquare to record the locations visited by the user and the activities that the user had performed. The method was evaluated by predicting the daily routine of seven users with 3300 feedback data. Experimental results showed that daily routine scheduling can be established after seven days of lifelogged data and feedback data have been collected, demonstrating the potential of the new method of place-time-activity coupled daily routine planning systems in the intelligence application market.

Saprolegnia parasitica Isolated from Rainbow Trout in Korea: Characterization, Anti-Saprolegnia Activity and Host Pathogen Interaction in Zebrafish Disease Model

  • Shin, Sangyeop;Kulatunga, D.C.M.;Dananjaya, S.H.S.;Nikapitiya, Chamilani;Lee, Jehee;De Zoysa, Mahanama
    • Mycobiology
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    • v.45 no.4
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    • pp.297-311
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    • 2017
  • Saprolegniasis is one of the most devastating oomycete diseases in freshwater fish which is caused by species in the genus Saprolegnia including Saprolegnia parasitica. In this study, we isolated the strain of S. parasitica from diseased rainbow trout in Korea. Morphological and molecular based identification confirmed that isolated oomycete belongs to the member of S. parasitica, supported by its typical features including cotton-like mycelium, zoospores and phylogenetic analysis with internal transcribed spacer region. Pathogenicity of isolated S. parasitica was developed in embryo, juvenile, and adult zebrafish as a disease model. Host-pathogen interaction in adult zebrafish was investigated at transcriptional level. Upon infection with S. parasitica, pathogen/antigen recognition and signaling (TLR2, TLR4b, TLR5b, NOD1, and major histocompatibility complex class I), pro/anti-inflammatory cytokines (interleukin $[IL]-1{\beta}$, tumor necrosis factor ${\alpha}$, IL-6, IL-8, interferon ${\gamma}$, IL-12, and IL-10), matrix metalloproteinase (MMP9 and MMP13), cell surface molecules ($CD8^+$ and $CD4^+$) and antioxidant enzymes (superoxide dismutase, catalase) related genes were differentially modulated at 3- and 12-hr post infection. As an anti-Saprolegnia agent, plant based lawsone was applied to investigate on the susceptibility of S. parasitica showing the minimum inhibitory concentration and percentage inhibition of radial growth as $200{\mu}g/mL$ and 31.8%, respectively. Moreover, natural lawsone changed the membrane permeability of S. parasitica mycelium and caused irreversible damage and disintegration to the cellular membranes of S. parasitica. Transcriptional responses of the genes of S. parasitica mycelium exposed to lawsone were altered, indicating that lawsone could be a potential anti-S. parasitica agent for controlling S. parasitica infection.