• 제목/요약/키워드: Adoption Process

검색결과 619건 처리시간 0.022초

BSC 활용이 외식업 점장의 핵심성과지표 인식에 미치는 영향 (The Effect of BSC Implementation on Restaurant Managers' Perception of KPIs)

  • 장기룡;임현정
    • 한국식생활문화학회지
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    • 제24권5호
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    • pp.486-495
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    • 2009
  • The purpose of this research was to investigate whether the perception of KPIs by restaurant managers from financial and non-financial perspectives was affected by BSC implementation. The perceptions that were examined were importance, adoption, performance, and utilization of KPIs. We surveyed managers from multinational restaurant chains that were adopting BSC and those that were not. From a non-financial perspective, the difference in perceived importance between BSC adopted firms and firms that did not adopt BSC was significant. The managers of BSC adopted firms perceived KPIs more seriously than the others. Secondly, according to the managers' working experiences, the difference of perceived utilization in the internal business process perspective was significant between BSC adopted firms and firms that did not adopt BSC. In addition, from the learning and growth perspective, the difference in perceived adoption and utilization between the two groups was significant. Finally, in the BSC adopted firms, the perceived importance of the managers affected the other perceptions like adoption and utilization from both the financial and non-financial perspectives.

혁신 수용확산 이론의 IPTV 충성도 형성 프로세스 응용 (Applications of Innovation Adoption and Diffusion Theory to IPTV Loyalty Formation Process)

  • 한현수;정석인;박우성
    • 한국전자거래학회지
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    • 제16권4호
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    • pp.335-357
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    • 2011
  • 본 논문에서는 IPTV 사용자의 충성도 형성 프로세스 모델과 이론화를 위한 실증 분석 결과를 제시하였다. IPTV의 혁신적인 방송통신 융합 성격을 고려하여 혁신 수용 및 확산 이론 프레임웍에 기반하여 연구 모델을 도출하였다. 본 연구의 목적은 IPTV 서비스를 구성하는 다양한 요소에 대한 고객 인지 검증을 포함하고 있으므로 상대적 이점을 7개의 1차 요인으로 구성된 2차 요인으로 구분하였으며 이를 바탕으로 구조방정식 모델을 설계하였다. 연구 모델은 250명의 IPTV 사용자 대상 서베이를 통하여 수집된 데이터를 바탕으로 PLS 기법을 이용하여 검증하였다. 본 연구 결과에서 제시된 시사점은 디지털 융합 관련 하이테크 서비스 제품에 대한 수용 및 확산에 대한 향후 연구에 유용하게 활용될 수 있다.

스마트폰 구매의도 결정에서 브랜드 충성도의 역할 (Roles of Brand Loyalty in Determination of Smartphone Purchasing Intention)

  • 이웅규;박진훈
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권1호
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    • pp.125-142
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    • 2017
  • This study aims to identify and analyze the roles of incumbent smartphone's brand loyalty in smartphone adoption considering rational judgments and aesthetics evaluation. For this purpose, two hypotheses are developed based on dual process theory. For the validation of these hypotheses, G4, a smartphone brand from LG, was adopted as the target smartphone. The participants were university students in Korea, non-LG smartphones. In result, two hypotheses were statistically supported. This study showed that users with higher brand loyalty toward incumbent smartphone would be more sensitive to rational judgment while lower brand loyalty more sensitive to aesthetic evaluation.

ISO 9000 인증획득 준비의 문제점과 개선 방안에 대한 실증적 연구 -중소제조기업을 중심으로- (A Research and Analysis for ISO 9000 Certification of Small and Medium Manufacturing Companies)

  • 유재권
    • 기술사
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    • 제33권6호
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    • pp.87-92
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    • 2000
  • As more and more companies pursue ISO 9000 certification, the adaptation of ISO 9000 has brought about some significant positive effects to domestic quality systems However, somenegative results occurred in domestic industries rushing to fulfill the requirements of these new quality systems. The primary objective of this research is to provide the efficient implemen tation process of ISO 9000 certification on the basis of total quality management concerning with ISO/ DIS 9000:2000, ISO/ DIS 9001:2000, ISO/DIS 9004:2000. this study has been conducted using the data collected from 325 Korean small and medium manufacturing companies which registered ISO 9000 certification in March 2000. The first, the adoption of a quality manage ment system needs to be a strategic decision of the organization. The design period of the adoption of a quality management system is influenced by the size of the organization, the products process, KS certification, the rate of management.

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클라우드 컴퓨팅에 대한 조직 행동의 이해: 조직의 클라우드 컴퓨팅 구현과정에 영향을 미치는 요소와 변혁적 리더쉽의 조절효과 (Understanding Organizational Behavior regarding Cloud Computing: Determinants Impacting on the Implementation Process of Cloud Computing and the Moderating Effect of Evolutional Leadership)

  • 김상현;김근아
    • 한국정보시스템학회지:정보시스템연구
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    • 제25권4호
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    • pp.37-61
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    • 2016
  • Purpose This study examines firms at various industries to identify key organizational characteristics that positively drive the evaluation of cloud computing. In addition, this study tests the impact of one's evaluation has on the adoption and integration of cloud computing within their respective firm. Design/methodology/approach A total of 172 responses from various firms currently using cloud computing service were analyzed using the structural equation modeling(SEM). Findings Results show that organizational Needs(Mobility and Job Relevance), Perceived Factors(Relative Advantages and Cost Savings), and Organizational Readiness(Technical Knowledge, Financial Supports, and Managerial Supports) have a significant impact on cloud computing evaluation; and evaluation influences its adoption, and integration. However, two variables(IT Performance Gaps and Compatibility) have no significant impact on cloud computing evaluation. Finally, Evolutional Leadership has a significant moderating effect within the relationship among variables in the process of cloud computing implementation.

우리나라 양복수용 과정의 복식변천에 대한 연구-문화전파이론을 중심으로-

  • 이유경;김진구
    • 복식
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    • 제26권
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    • pp.123-143
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    • 1995
  • Clothing as one of elements of culture has been interwoven with cultural diffusion, and accompanied the most visible change. In this paper, it was focused that the process and the characteristics of western clothing adop-tion of Korea from 1876 to 1945 corelating with cultural diffusion theory. They were analyzed through the change of clothing reformation system by government, school uniform, and social phenomenon. The finding of this paper were as followings; 1. The process of western clothing adoption was forcibly demanded by Japan, therefore influenced by Japan. 2. The clothing reformation which was forced to accept western style was confronted by complex of cultural, psychological and economical resistance. 3. The fashion leaders of this period were Korean students studying abroad, diplomatic officials, members of the armed forces, government officials, students of western educational systemed school, and lady of evangelist. 4. Man adopted western clothing earlier than woman. 5. Western clothing adoption was took precedence in case of formal wear, diplomatic official's attire, military uniform, and school uniform. 6. In this process, we can find 'transculturation' by Malinowski and 'reinter-pretation' by Herskovits. 7. This process was a kind of 'reorientaion'. 8. The change of clothing which was affected by the tradition, for example, robe for the ancestral rites was evolutionary than others. 9. Clothing elements based on mental or internal characteristics like which clothing was hardly changed by compulsion or extortion. 10. The external trends of clothing change during this period were simplicity, utility, and decrease of status symbols.

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벤치마크 테스트를 통한 공개소프트웨어 검증 절차에 관한 연구 (A study for Verification Procedures on Open-source Software Via Benchmark Testing)

  • 김두연;류성열
    • 한국IT서비스학회지
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    • 제5권3호
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    • pp.99-108
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    • 2006
  • Public institutions are considering adoption of open-source software in the process of information projects. However, there doesn't exist reliable information about an adoption process for open-source software. Performance and stability problems of this software also persist, as a result, current open-source software is not widely used. As a software market and industry grows, Benchmark test has been performed more often than before in order to help customers understand and select the most appropriate product among myriad similar ones. It is certain that more objective and trustful data evidence should be obtained by way of utilizing the procedures and methods of Benchmark Test in decision making process for selecting an open-source software. For this research, Benchmark test was applied as a way of demonstrating performance verification of an open-source software in the public institutions. It is certain that more objective and trustful data evidence should be obtained by way of utilizing the procedures and methods of Benchmark Test in decision making process for selecting an open-source software. It also introduces a case study of a information system, which selected and implemented open-source software, in order to confirm the validity of this research. This research will serve as a guideline to adopt open-source software in governments as well as public institutions.

미국은행의 인터넷 기술 도입요인 분석을 위한 이론적인 틀에 관한 연구 (A Theoretical Framework for the Study of the Affecting Factors on the Internet Technology Adoption at U.S Banks)

  • 장용택;유상진
    • 한국산업정보학회논문지
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    • 제5권3호
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    • pp.94-110
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    • 2000
  • 지금까지 대부분의 정보시스템 도입과 활용에 따른 선행 연구들이 정보시스템의 특성 혹은 기타 이유 등으로 조직에서 시스템을 도입함에도 불구하고 개인적인 관점에서의 성공요인을 분석하던 것을 지양하고 조직의 관점에서 정보통신기술 특히 인터넷과 관련된 기술의 도입에 영향을 미치는 제반 요인에 대한 분석을 시도하고자 한다. 특히 날로 확산되어 가는 인터넷 관련 기술과 이를 활용한 전자상거래의 활성화에 따른 온라인 결재시스템의 변화는 은행으로 하여금 필연적으로 이 같은 혁신기술을 도입하여 활용하도록 만드는 역할을 수행하고 있다. 이와 함께 대부분의 선행 연구들이 정보시스템의 도입 여부에 중점을 두고 있는데 반해 본 연구는 새로운 혁신 기술의 도입과 해당 기술의 조직 내에서의 확산(혹은 전파)과정에 대한 분석을 추가함으로써 보다 실질적인 정보통신기술의 도입 및 확산에 따른 분석이 가능하도록 시도하였다. 은행에 있어 전자상거래 도입 및 확산과 관련된 요인으로는 선행 연구를 바탕으로 조사한 결과 조직 내부요인, 금융산업 내부요인, 비 금융산업의 환경요인, 고객의 전자상거래에 대한 인식요인, 정부의 규제 및 지원요인과 웹의 기능적인 요인으로 크게 대별할 수 있다. 끝으로 본 연구의 통계적인 분석을 위한 종속변수로는 은행에 있어 전자상거래의 도입 및 확산 과정에 대한 단계로 정의하였으나 은행에서 인터넷 기술을 활용하여 온라인 상으로 보다 다양한 금융서비스를 제공하는 은행이 전자상거래의 확산이 보다 심화되었다는 전제아래 인터넷을 활용하여 제공 가능한 금융서비스를 다섯 가지의 단계로 구분한 뒤, 이를 중심의 은행의 전자상거래 도입 및 확산 과정에 대한 단계별 분석을 하고자 한다.

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모니터링 기능에 대한 인식이 효과적인 BPMS 도입에 미치는 영향 (An Empirical Study on the Impact of the Perception of the Monitoring Function on Effective BPMS Adoption)

  • 채명신;박진석;이병태
    • Asia pacific journal of information systems
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    • 제17권3호
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    • pp.105-130
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    • 2007
  • Recently, there is a substantial interest in implementing Business Process Management System(BPMS) among enterprises with the purpose of business process innovation. BPMS redesigns and coordinates business processes in terms of both automated steps and human involvement in order to maximize the value of both involved people and systems. The reason why BPMS is getting attention from top managers is that it has the possibility to optimize the business processes by cycling the process of modeling, execution, monitoring, evaluation, and redesigning work processes. Thus, it has created high expectations about not only productivity improvement but also business process innovation. However. having an innovative nature, which is used for process innovation, BPMS implementation has great potential to stir up employee resistance. The analysis and the discussion about the prevention of the resistance against IS(Information Systems) is important because IS change the way people work and also alter the power structure within the organization, in general. The purpose of this study is to investigate factors that have an impact on the effective adoption of BPMS at the enterprise level. To find out these factors, this study considers two characteristics of BPMS: First. BPMS shares some characteristics with other enterprise-wide IS such as ERP. Second, it has special BPMS-specific characteristics. Due to the lack of previous research on BPMS adoption, interviews were carried out with IT-consultants and CIOs who conducted BPMS projects previously to find out BPMS-specific features that would make BPMS unique when compared to other enterprise-wide IS. As a result, the monitoring function was chosen as the main BPMS-specific factor. Thus, this paper reviewed studies both on enterprise-wide IS adoptions, which applied Technology Acceptance Model (TAM) and secondly on computer based monitoring to find out factors that would influence the employees' perception on the monitoring function of BPMS. Based on the literature review, the study suggested three factors that would have an impact on the employee's perception of the monitoring function: fairness of enterprise evaluation system, fairness of the boss, and self-efficacy of their work. Three factors that would impact the enterprise-wide IS adoption were also set: the shared belief in the benefit of BPMS, training, and communication. Then, these factors were integrated with TAM. Structural equation modeling was used to test hypotheses, out factors that would impact the employees' perception on the monitoring function of BPMS. Based on the literature review the study suggested three factors that would have an impact on the employee's perception of the monitoring function: fairness of enterprise evaluation system, fairness of the boss, and self-efficacy of their work. Three factors that would impact the enterprise-wide IS adoption were also set: the shared belief in the benefit of BPMS, training, and communication. Then, these factors were integrated with TAM. Structural equation modeling was used to test hypotheses. The data analysis results showed that two among three monitoring function related factors - enterprise evaluation system and fairness of the boss - were significant. This implies that employees would worry less about the BPMS implementation as long as they perceive the monitoring results will be used fairly for their performance evaluation. However, employees' high self-efficacy on their job was not a significant factor in their perception of the usefulness of BPMS. This is related to cases that showed employees resisted against the information systems because they automated their works (Markus, 1983). One specific case was an electronic company, where the accounting department workers were requested to redefine their job because their working processes were automated due to BPMS implementation.

건설기업의 전략지원을 위한 BPM 우선적용 프로세스 선정에 관한 연구 (A Study How to Decide the Priority on Selecting Business Process for BPM to Attain Strategic Goal of Construction Company)

  • 이두희;송영웅;임형철;박태근;최윤기
    • 한국건설관리학회논문집
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    • 제11권1호
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    • pp.16-28
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    • 2010
  • 건설 산업은 다양한 프로젝트를 수행하는 수주중심의 산업적 특성상 정형화된 프로세스로 구축하여 운영하는 것이 매우 어렵다. 이에 건설기업의 동적인 업무 변화 특성 수용과 업무개선을 동시에 만족시킬 수 있는 BPM(Business Process Management)의 도입이 대형 건설업체를 중심으로 이루어지고 있는 상황이다. BPM의 특성과 기업의 고유 전략이 상이하기 때문에 일괄적인 적용은 어렵다. 이에 건설 산업의 특성과 프로세스를 이해하고 기업이 추구하는 비전과 목표에 부합하는 업무 프로세스를 우선 선정하여 적용하는 것이 필요하다. 본 연구에서는 기존 연구 고찰을 통하여 BPM 우선 적용 대상 프로세스 선정방안의 필요성을 제시하고, 건설기업 업무 프로세스 분석을 통해서 건설기업의 BPA를 구축하였다. 국내 건설기업의 전략목표 우선순위 파악을 통하여 높은 우선순위를 가지는 것으로 도출된 수익성과 성장성의 관점에서 핵심 업무 프로세스를 도출하였다. 또한 BPM 적용대상 프로세스 평가 기준을 6가지로 제시하여 이를 바탕으로 핵심 업무 프로세스를 평가하여 BPM 우선 적용 대상 프로세스를 도출하였다.