• 한국프랜차이즈경영연구
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• 제11권2호
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• pp.17-22
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• 2020

Purpose: As consumers have difficulty in brand choice due to excessive information, using brand popularity as an advertising cue (e.g., Sales No. 1, Hit Product) has been getting more attention as an effective curation strategy for decreasing consumers' cognitive efforts. Accordingly, recent studies empirically demonstrate that consumers tend to prefer and choose a brand with a popularity cue and offer a useful information regarding how to use a popularity cue in marketing communication. However, extant research has mainly focused on investigating the impact of "brand popularity in a domestic market" on consumer behaviors. Thus, little is known about the effect of "brand popularity in a foreign market" on local consumers' decision-making process. Given that domestic consumers tend to purchase imported products from overseas countries, it can be meaningful information for global companies. Therefore, this research derives and tests the five hypotheses to examine how local consumers respond to brand popularity in a foreign market as an advertising cue. Specifically, it tests the three hypotheses regarding the direct and indirect effects of brand popularity in a foreign market on risk perception and purchase intention. Then, it tests two additional hypotheses about moderating effects of psychic distance on the relationship between brand popularity and risk perception as well as on the relationship between brand popularity and purchase intention. Seventy participants are exposed to an advertisement for an Indian cosmetic brand using a popularity cue in Indian market and answer the questions about brand evaluation. For data analysis, regression analysis is employed. The findings of this research show that perceived brand popularity lowers local consumers' perceived risk with a foreign brand. However, perceived brand popularity does not have a direct impact on purchase intention while it has an indirect effect through perceived risk. Meanwhile, psychic distance moderates the effect of perceived brand popularity on perceived risk level, but it has no impact on the relationship between brand popularity and purchase intention. This research is one of the first studies that demonstrate the positive impact of brand popularity in a foreign market on a local consumer's purchase decision, and it shows the effect can be moderated by psychic distance.

• 문화기술의 융합
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• 제9권5호
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• pp.329-334
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• 2023

본 연구는 대학생이 지각한 기업의 ESG활동이 기업충성도, 구매의도에 미치는 영향 미치는 영향을 살펴보고자 하였다. 연구의 결과는 다음과 같다. 대학생이 인지한 ESG활동 평균을 살펴보면 5점 만점에 사회 4.28점, 지배구조 4.25점, 환경 4.12점 순으로 나타났으며, 고객충성도 평균은 5점 만점에 3점을 중앙값으로 봤을 때 3.86점으로, 구매의도는 3.84점으로 나타났다. 대학생이 지각한 기업의 ESG활동, 고객충성도, 구매의도 요인들간의 상관관계를 살펴보면 정적인 상관계수의 값을 가지는 것을 확인할 수 있었다. 대학생이 지각한 ESG활동이 고객충성도에 미치는 영향을 분석한 결과 [모델1]에서 고객충성도에 유의한 영향을 미치는 변인은 전공(β=.167 p=.01) 이었다. [모델2]에 추가로 투입된 변인들 중 고객충성도에 유의한 영향을 미치는 변인은 환경(t=3.017, p<.01), 사회((t=4.365, p<.001), 지배구조(t=-3.139, p<.01)이 고객충성도에 유의미한 영향을 주는 것으로 나타났다. 대학생이 지각한 ESG활동이 구매의도에 미치는 영향을 분석한 결과 [모델1]에서 구매의도에 유의미한 영향을 미치지 않았다. [모델2]에 추가로 투입된 변인들 중 사회(t=4.850, p<.001), 지배구조(t=-3.452, p<.01)가 구매의도에 유의미한 영향을 주는 것으로 나타났다.

• 유통과학연구
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• 제20권5호
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• pp.105-117
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• 2022

Purpose: This research investigates ready-to-drink (RTD) coffee. Although the RTD coffee market is growing competitively, few studies have examined behavioral re-intention or repurchase intention in the context of this industry. Therefore, the objective of this study was to explore factors affecting the behavioral re-intention to purchase RTD coffee. Research design, data and methodology: Using the theory of planned behavior (TPB) as the underpinning theoretical framework, this study hypothesized that behavioral re-intention to purchase RTD coffee is influenced by the variables of the TPB and additional variables. A mixed-method research design was applied, starting with qualitative in-depth interviews and followed by a quantitative method. Data were collected using an online survey of coffee lovers. Multiple linear regression (MLR) was used to assess the hypothesized relationships in the proposed conceptual framework. Results: The results reveal that content sensory attribute beliefs are the strongest positive predictor of behavioral re-intention in Thailand, followed by perceived utilitarian value. In contrast, price signaling was negatively related to behavioral re-intention. Conclusions: The findings can help food and beverage companies to develop new coffee product lines to gain more market share, create integrated marketing communications to build brand awareness, and manage distribution channels and the supply chain.

• 산경연구논집
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• 제12권2호
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• pp.29-40
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• 2021

Purpose: In this study, with the transaction amount of foreign direct Purchase and foreign direct sales increasing, South Korea is in a situation where foreign direct sales are focused on China. We looked at the impact of consumer innovation and site characteristics on repurchase ability among the characteristics of overseas direct purchase consumers as a way to make direct overseas sales to various overseas countries. Research design, data and methodology: Consumer innovativeness consists of four variables: functional, hedonistic, social, and cognitive, and the site characteristics consisted of four variables: product price, product assortment, convenience, and service. The study was conducted on consumers with foreign direct purchase experience, and was finally used in 252 additional analyses. Results: The main findings of this study were first, that the impact on the degree of re-purchase among consumer innovativeness of foreign direct purchase consumers had a significant impact in the order of cognitive innovativeness, hedonistic innovativeness, and functional innovativeness. Social innovativeness did not affect the degree of re-purchase. Second, site characteristics have been found to have a significant impact on the degree of re-purchase in order of product assortment, commodity price, and service. Convenience did not affect the degree of re-purchase. Conclusions Taken together these results can be called the biggest characteristic of the cognitive innovativeness of the consumer's inclination to use the overseas direct purchase, the price or quick response of the goods sold on the site is a factor that affects the re-purchase, above all it is important to have a variety of products. We will present this element as a way to make direct sales abroad to various countries. In addition, foreign direct purchase is a lot of transactions in China, the United States, EU, but the share of China is high in foreign direct sales, and the U.S. and EU have a very low performance, it is important to consider the reasons why they prefer Korean products in China to study the social and cultural characteristics of U.S. and European consumers in the future, and to support and active marketing that companies and sellers can increase sales.

• Journal of Information Technology Applications and Management
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• 제14권1호
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• pp.57-74
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• 2007

Since 1999, mobile internet service has been increasing rapidly. According to the Ministry of Information and Communication (MIC) of the Republic of Korea, the size of mobile service market is forecasted to be valued at approximately 10.5 trillion won in 2007. For this reason, many mobile service providers have adopted customer-centered strategy for the successful business in the mobile internet services. Thus, this research examines the rations of service quality, user satisfaction, and additional use intentions with 88 users (male and female) of mobile internet service using structural equation model (SEM). The result shows that there is a difference between male and female using mobile internet service regarding the quality factors of mobile internet service. This study provides some guidelines for the successful strategic planning of customer-centered mobile internet services in gender.

• 디지털융복합연구
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• 제12권12호
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• pp.217-225
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• 2014

본 연구의 목적은 유-투어 시스템의 합리적 행동이론(TRA)을 사용하여 관련 시사점을 제시하는 것이다. 여기서 크게 사용자 친숙성(인지적 요인), 인지된 유용성(정서적 요인)과 구매 의도(능동적 요인) 등 세 가지 구조로 연구 모형이 구성되었다. 본 연구는 총 153명의 응답자 표본을 갖고 분석하였는데, 적은 표본 수를 고려하여 PLS-SEM 방법을 적용하였다. 또한, 연구 모형 내 각 경로에서 비선형 관계를 탐색하기 위하여 WarpPLS 소프트웨어를 활용하였다. 분석 결과, 제안된 연구 모델은 통계적으로 유의하였고, 유투어 시스템이 제안된 TRA 이론의 적용 가능성을 보여 주었다. 또한, 추가 분석으로서, 연구 모형 내 각 경로에서 비선형 관계로서 J 형태의 가능성을 보여주면서, 종속요인에 부분적으로 부(-)의 영향이 있다는 사실을 보여 주었다. 그리고 구매의도의 기반이 되는 소득변수는 제안된 모형 내 각 경로에 조절적 효과를 줄 수 있음을 실증적으로 제시하였다.

• Asian Journal for Public Opinion Research
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• 제8권2호
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• pp.160-177
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• 2020

In Indonesia, concern about environmental protection is increasing. Thus, companies not only adjust their products but also create promotion strategies with environmentally friendly messages, called green marketing. This study identifies the effect of green marketing on purchase intentions. A quantitative method with an explanatory design was conducted. Data was gathered online. In this study, the population was @InnisfreeIndonesia Instagram followers. Thus, a direct message with the survey invitation was sent to randomly selected Instagram followers. Additional followers were invited daily for about a month until 100 responses were collected. The majority of respondents were Indonesian females, age 21-25. The results show that green products partially influence purchase intentions. Once consumers consider environmental friendly issues before buying a skin care product, they may identify whether the product is toxic-free, environmentally friendly, and holds a certification that identifies it as such. Thus, potential consumers tend to seek information to set expectations about the product they want to buy, prioritize them over other products, and to refer the product to others.

• 마케팅과학연구
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• 제18권4호
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• pp.195-215
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• 2008

본 연구는 기업에 대한 소비자의 의도추론이 희소성 효과에 미치는 영향에 있어서 희소성 메시지의 수량한정 유형 및 폭의 조절효과를 파악하고자 진행되었다. 연구결과는 크게 두 가지로 요약할 수 있다. 첫째, 특별한정으로 제시되는 경우에는 소비자의 기업에 대한 의도추론은 희소성 효과에 영향을 미치지 않았다. 그러나 일반한정으로 제시되는 경우에는 소비자가 기업의 의도를 추론하는 경우가 그렇지 않은 경우에 비해 구매의도가 더욱 낮았다. 둘째, 수량한정의 폭이 작은 경우에는 소비자의 기업에 대한 의도추론은 희소성 효과에 영향을 미치지 않았다. 그러나 수량한정의 폭이 큰 경우에는 소비자가 기업의 의도를 추론하는 경우가 그렇지 않은 경우에 비해 구매의도가 더욱 낮았다.

• 한국융합학회논문지
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• 제11권6호
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• pp.127-135
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• 2020

부산은 한국을 대표하는 세계적인 관광도시로, 상품의 개발 및 홍보에 있어서 보다 전문적인 스토리텔링이 필요하다. 본 연구의 목적은 외국인을 대상으로 스토리텔링 기법을 활용한 부산 이미지를 전달한 후, 관련된 관광기념품에 대한 구매 의도 및 구전 의도의 상관관계를 고찰하는 것이다. 이에 외국인 162명을 대상으로 한 설문 조사를 시행하였다. 그 결과 관광지에 대한 스토리텔링 노출과 방문경험, 관광상품의 디자인은 구매 의도와 구전 의도에도 일정한 상관 관계가 있는 것으로 나타났다. 매력적인 기념품 디자인과, 지역에 대한 방문경험, 그리고 관련된 지역의 스토리텔링은 외국인 관광객의 재방문 및 잠재적 관광객 유치에 긍정적인 기여를 할 것으로 보인다. 본 연구는 부산 관광상품에 대한 홍보방식의 새로운 방향을 제시한다는 점에서 의의가 있으며 향후의 구에서는 부산 이외의 관광도시를 대상으로 추가 검증을 진행하여 연구 가설을 폭넓게 검증할 것이다.

• The International Journal of Costume Culture
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• 제2권1호
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• pp.62-76
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• 1999

The objectives of this study are to investigate consumer experiences with premiums, consumer preferences in premiums offered for clothing and the effect of premiums on clothing purchasing behaviors. A self-administered questionnaire survey was conducted to 610 men and women from ages 15 to 59 living in the Seoul metropolitan area from February 25 to March 9, 1999 ; 548 were used for the data analysis. Data was analyzed by descriptive statistics, t-test, ANOVA, chi-square analysis and Duncan's multiple range tests. Significant differences were found among selected demographic groups in information sources used for premium offers, experiences of receiving premiums, purchasing experiences due to premium offers, preferences between discount and premiums, additional purchase intentions because of premiums, and the premiums'influences. The groups with purchase experiences or brand and stores selecting experiences due to premium, showed significant differences in premiums'influences and the satisfaction levels with premiums. Regarding preferences between discount and premiums, significant differences were found in and the satisfaction levels with premiums.