• Journal of Korean Library and Information Science Society
• /
• v.42 no.2
• /
• pp.343-362
• /
• 2011

The purpose of this research was to derive a expansive curriculum management measure by analyzing the curriculum on the field of library and information service. To fulfill this goal, five major South Korean universities and four major US graduate schools were selected for comparison of the curriculum on information service. In addition, the research analyzed the required examination subjects for the employment of librarians of public library. The comparison was conducted to comprehend the curricular contents of an academic information service; the latter was to identify the curricular contents of information service required by the libraries. the analysis showed that the field of academic information service included the knowledge on the information source of each area(collection development, subject bibliography, etc.) and the knowledge on user analysis(information service, user-study, reading guidance, etc.) Moreover, the employment requirement of the manager-level national examination demanded a comprehensive knowledge on information service theories, subject sources and users. The findings confirmed the need to strengthen the special subject service education in the information service curriculum.

• Journal of the Korean Society for information Management
• /
• v.33 no.3
• /
• pp.219-238
• /
• 2016

With the purpose of looking into the information service study tendency, targeted at university library, this performed a content analysis of the articles in print from 2006 to 2015 on major four academic journals of Library and Information Science. Investigation items were study number of information services, subsidiary themes classified with information service functions, study method, collection method, user object, and theory study vs. service study in reality. As a result, information service studies were performed more than other areas. Information service functions targeted at the study were that of information supply. Major subsidiary themes were electronic information service, information literacy instruction, and information (reference) services general. Major study methods were survey research method,, case study, and major material collection methods were questionnaire and web-based research methods. Major user studies were targeted at undergraduates, and service study in reality took a great share.

• Journal of Internet Computing and Services
• /
• v.17 no.5
• /
• pp.75-87
• /
• 2016

With the exploration of digital academic information, it is certainly required to develop more effective academic contents recommender system in order to accommodate increasing needs for accessing more personalized academic contents. Considering historical usage data, the academic content recommender system recommends personalized academic contents which corresponds with each user's preference. So, the academic content recommender system effectively increases not only the accessibility but also usability of digital academic contents. In this paper, we propose the new journal recommendation technique based on information of journal subscription and web usage logs in order to properly recommend more personalized academic contents. Our proposed recommendation method predicts user's preference with the institution similarity, the journal similarity and journal importance based on citation relationship data of references and finally compose institute-oriented recommendations. Also, we develop a recommender system prototype. Our developed recommender system efficiently collects usage logs from distributed web sites and processes collected data which are proper to be used in proposed recommender technique. We conduct compare performance analysis between existing recommender techniques. Through the performance analysis, we know that our proposed technique is superior to existing recommender methods.

• Journal of Korean Library and Information Science Society
• /
• v.12
• /
• pp.35-59
• /
• 1985

User fees have been employed by libraries as far back as the mid-1800s in both United States and England. By the late 1800s and early : 1900s, the charging of user fees for some library products and services had become a reality in many public and academic libraries. Yet the practice has created controversy when computer-aided reference service began to charge especially in the publicly funded libraries. There are two extream arguments on library reference service fees : one is for and the other is against. most fee o n.0, pponents base their stand on morality. They argue that charging fees for any service is wrong because it violates the user's right of access to information and regard it as an act of decrease human life chances as well as an act of censor. But those who favour fees argue that it is necessary to separate the rhetoric from the reality and to distinguish what libraries are from what they do. The study revealed that library has two options. One is strict free of charge and the other is charging for selected library services. Whatever options the library may take, library had to decide an overall reference service policy. The level and scope of service, audience, necessary fund (who and how) and many other physical and metaphysical things must be considered. However, the first option will necessary be to limit services while there is no loss of traditional philosophical service element. Yet, if to provide a wide range of choices and to create conditions more hospitable to competition from the private information sector and for better evolutional selection, the second option(fee-based service) gives more benefit to the users while there is a loss of fundamental service philosophy.

• The Journal of Information Systems
• /
• v.29 no.4
• /
• pp.137-151
• /
• 2020

Purpose Domestic asset management fintech companies are expected to grow by leaps and bounds along with the implementation of the "Data bills." Contrary to the market fever, however, academic research is insufficient. Therefore, we want to analyze user reviews of asset management fintech companies that are expected to grow significantly in the future to derive strengths and complementary points of services that have been provided, and analyze key elements of asset management fintech companies. Design/methodology/approach To analyze large amounts of review text data, this study applied text mining techniques. Bank Salad and Toss, domestic asset management application services, were selected for the study. To get the data, app reviews were crawled in the online app store and preprocessed using natural language processing techniques. Topic Modeling and Aspect-Sentiment Analysis were used as analysis methods. Findings According to the analysis results, this study was able to derive the elements that asset management fintech companies should have. As a result of Topic Modeling, 7 topics were derived from Bank Salad and Toss respectively. As a result, topics related to function and usage and topics on stability and marketing were extracted. Sentiment Analysis showed that users responded positively to function-related topics, but negatively to usage-related topics and stability topics. Through this, we were able to extract the key elements needed for asset management fintech companies.

• Journal of Information Technology Services
• /
• v.21 no.5
• /
• pp.15-28
• /
• 2022

Recently, government agencies are actively adopting the platform model as a means of public policy. However, existing studies on the public platform are minimal and have focused on user experiences or the possibility of public usage of the platform model. Now the research concerning building governance structure and utilizing network effects of the platform after adopting the platform model in the public sector is keenly required. This study intended to ignite academic dialogue on the governance of public platforms in the context of digital transformation. This study focused on a case of the 'Special delivery,' a public delivery app established by Gyeonggi-do. In order to analyze the characteristics of the public platform and its governance structure, data were collected from press releases, policy reports, and news articles. Data was analyzed using the frame of Hagui's platform design factors and Ansell & Gash's collaborative governance model. The results of the public platform analyses showed 1) incompleteness in the value trade-off accounting, which was designed for platform business based on general cost-benefit analysis, and 2) a closed governance structure that limits direct participation of diverse user groups(i.e., service provider, customer) in order to enhance providers' utility by preventing customers' excessive online activities. The results of this study provided theoretical and policy implications regarding designing the strategy for accounting for value trade-offs and functioning governance structure for public platforms.

• Journal of Korea Entertainment Industry Association
• /
• v.5 no.1
• /
• pp.65-72
• /
• 2011

The major purpose of this study is to investigate the influencing factors toward continuance intention in e-learning services. For this purpose, we introduced Post Acceptance Model(PAM) proposed by Bhattacherjee(2001) as basic analysis framework. Based on the relevant literature reviews, this study posits seven characteristics, that is, contents quality, interactivity, expectation confirmation, perceived ease of use, perceived usefulness, user satisfaction, and continuance intention as key variables to describe the post acceptance behavior in e-learning services. Data have been collected from users who have used e-learning services and the research model and hypotheses were tested through covariance structural model analysis. The results of this study are summarized as follows. First, contents quality, interactivity, and expectation confirmation have positive influence upon perceived usefulness. Second, contents quality, interactivity, expectation confirmation, and perceived ease of use have positive influence upon user satisfaction. Lastly, perceived usefulness have positive effect on the user satisfaction, and perceived usefulness and user satisfaction positively related to continuance intention in e-learning services. The findings have significant implications for e-learning service providers and academic researchers.

• Information and Communications Magazine
• /
• v.19 no.7
• /
• pp.56-71
• /
• 2002

Third generation mobile radio systems (3G) are currently being deployed in different regions of the world. Future systems beyond 3G are already under discussion in international bodies and forums such as ITU, WWRF and R&D programs of the European Union and in other regions. These systems will determine the research and standardization activities in mobile and wireless communication in the next years. Based on the experience of 3G future systems will be developed mainly from the user perspective with respect to potential services and applications including traffic demands. Therefore, the Wireless World Research Forum (WWRF) was launched in 2001 as a global and open initiative of manufacturers, network operators, SMEs, R&D centers and the academic domain. WWRF is focused on the vision of such systems the Wireless World - and potential key technologies. This paper describes the international context of activities on systems beyond third generation, the goals, objectives and structure of WWRF, the user perspective as the starting point for a future system design and the key enabling technologies for the Wireless World.

• Journal of Korean Library and Information Science Society
• /
• v.26
• /
• pp.505-540
• /
• 1997

The library collects relevant documents, organizes these documents, retrieves and provides relevant documents, and helps the user use provided documents. These library activities are the distribution process of relevant documents in a society, and the role of library science is to deal with several problems in this process. This process is to facilitate the production of socially relevant documents, to select documents relevant to an individual user, and to enable the user to use the selected documents. As a result, this process should be based on the concept of "relevance". As a result, the academic role of library science should be considered based on "relevance". "Relevance" is getting more important to meet the change of the environment of library services, which is getting more complex and changing rapidly because of the computer and the computer network. It is true that these are very important tool for document distribution. However, the problems in the document distribution can not be solved only by the simple development of these tools because these have been caused by the simple development of these tools. These problems can be solved only through many studies of the user, which is the destination of document distribution, and through a n.0, pplying the results of these studies to designing these tools.dies to designing these tools.

• The Korean Journal of Food & Health Convergence
• /
• v.10 no.4
• /
• pp.9-19
• /
• 2024

This qualitative study explores the impact of online food delivery platform attributes on customer satisfaction and repurchase intentions. Employing a phenomenological approach, we conducted in-depth interviews and focus group discussions with 15 participants to gain rich insights into user experiences. Thematic analysis revealed key factors influencing satisfaction and loyalty: service quality dimensions (efficiency, reliability, fulfillment, privacy), expectation disconfirmation, perceived usefulness and ease of use, multi-level customer value, relationship quality, electronic word-of-mouth, value co-creation, and phased loyalty formation. Our findings extend customer behavior theory in digital platforms, offering a comprehensive framework for understanding the complex mechanisms underlying user satisfaction and repurchase decisions. The study provides valuable implications for platform operators, highlighting the importance of exceeding customer expectations, enhancing user experience, building trust, leveraging user-generated content, and fostering co-creation processes. Methodologically, we demonstrate the efficacy of qualitative approaches in uncovering nuanced insights in digital service contexts. While acknowledging limitations in generalizability, this research establishes a solid foundation for future investigations into the rapidly evolving domain of online food delivery services. The integrated theoretical approach offers a robust model for analyzing customer behavior in emerging digital service environments, contributing significantly to both academic understanding and practical application in the field of digital service provision and platform management.