• Journal of Information Management
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• v.39 no.1
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• pp.131-149
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• 2008

The purpose of this study is to suggest faculty status for academic librarians in Korea. This will assure the efficient use of academic librarians as human resources for university libraries. To do this, this study reviewed precedent literaturer. Also, the study looked at qualified academic librarians that could be endowed faculty status. Questionnaires were performed and opinions between professor groups and librarian groups were compared. On every question, the two groups responded positively although there were some differences in agreement level on the above questions. Endowing faculty status to academic librarians, who work in university libraries, acts as a motivation, will help to increase the ability of librarians, and increase service quality. This will eventually contribute developing better education and research.

• Journal of Korean Library and Information Science Society
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• v.53 no.1
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• pp.283-304
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• 2022

This study aims to increase understanding of current status and changes of academic libraries in South Korea in comparison with those of academic libraries in North America and United Kingdom (UK). The five-year statistics of academic libraries were collected from Korea Education and Research Information Service (KERIS), Association of Research Libraries (ARL), and Society of College, National and University Libraries (SCONUL), and the authors compared the statistical indicators that are comparable to each other. The circumstance and performance of academic libraries in North America were much better than those of South Korea. In addition, the area of library buildings in South Korea was larger than those in UK, and they also had more books and carrels than UK libraries; however, UK libraries had more library staffs, expenditure on material purchase, and interlibrary loan requests. These findings imply that there should be more support on academic libraries in South Korea to increase library staffs and budget, which will invigorate library services and use.

• Journal of Korean Library and Information Science Society
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• v.40 no.3
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• pp.119-136
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• 2009

The Academic library services are based on specialized subject resources in academic fields in order to maximize the desirable direction of its services. Accordingly, there are some academic libraries introduced and applied subject specialist librarians. However, they can not objectively analyze the strengths and weaknesses as well as future directions to subject specialized service. The purpose of this study examined three library cases which the structure of organized subject specialist librarian. It tried to give a set of effective guidelines for academic libraries to introduce subject specialist librarian. Analysis showed that the initial problems of subject specialist librarians in its early stages are appeared: carrying out the role, appraisal-results in human resource decision making such as rewards and promotion. In order to successful introduction of subject specialist librarian in academic library, there are solutions that solving the problems which happen in early stage, active guidance and public relations strategy for faculty, approaching to activate integration within its library and cooperating among academic libraries should be back up for improving effectiveness in the long term.

• Journal of Korea Society of Digital Industry and Information Management
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• v.9 no.3
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• pp.211-221
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• 2013

This study investigated the effect of service quality and using experience on a royalty in a electronic commerce. Expecially, used HTS (Home Trading System of securities companies)as a online service system. HTS (Home Trading System) is a electronic commerce system of securities companies that is a most progressive tool of it. Almost securities companies are offering these typical trading system, because it is a required factor for a competitive position in their compound market. This paper made hypotheses of five cases, and collected some data through survey questionnaire for an analysis of actual proof. For attaining the object of this research, used a structure equation modeling, and found that almost paths of the research model are supported among the service quality, using experience, involvement and royalty. This study could provide academic and managerial implications in a electronic commerce business.

• International Commerce and Information Review
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• v.10 no.2
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• pp.433-453
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• 2008

Customer satisfaction and loyalty are becoming an increasing salient topic in many firms and in academic research. This study places significance in establishing corporate marketing strategy via analyzing and understanding purchasing by Korean and Chinese customer, especially those for service store, who serve as the core in marketing activities. To objectives of this study are to investigate which antecedent variables have significant effects on consumer perceived satisfaction or loyalty and to examine whether these factors have differences between Korean and Chinese customer. To test the hypotheses, such antecedent variables as the product quality, service quality, store reputation, store image. All variables are significant factors in both Korean and Chinese customer. Under the current increasingly rapid competitive market, product/service quality, store reputation/image can provide customer satisfaction and loyalty, can generate continual customer expansion of current customer through the reuse intention and can contribute to the expansion of new customers.

• KOREAN JOURNAL OF CROP SCIENCE
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• v.49 no.6
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• pp.552-562
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• 2004

KISTI(Korea Institute of Science and Technology Information) has developed the ${\ulcorner}$KITTI­ACOMS (KISTI-Article COntribution Management System)${\lrcorner}$ as part of the national project for automating the process of processing academic information by societies, in order to convert journals published by academic societies in Korea into an electronic form and make them accessible on the Internet. This system has been developed in the year 2001 and has since been distributed to societies free of charge. The number of societies requesting the service has risen recently, which prompted us to take more recommendations of the societies that adopt this system into account in expanding and standardizing the area of service being provided by the system. This paper will investigate the functions of KISTI-ACOMS constructed for use in the Korean Society of Crop Science and list the functions and requirements for the next system to enhance the on-line paper management system.

• Journal of Korean Library and Information Science Society
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• v.30 no.3
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• pp.405-426
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• 1999

Academic societies in the field of science and technology are major producers of domestic research information. These information are very important sources to researchers, students and so on. KORDIC built an integrated information system which facilitates the progress of building databases and promotes users easy access to databases. In order to build efficient society research information system, we investigated former cases and analyzed requirement of each society. We identified principal information sources and built an integrated information service system using internet homepage and information retrieval system(KRISTAL-II). In the future we will expand participating societies and focus on text-based information.

• Journal of Information Technology Services
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• v.9 no.1
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• pp.173-197
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• 2010

Though service is recognized as not only a new driver for economy growth but also a source for sustainable value creation, it has been misunderstood in the literatures because of traditional characteristics of service such as inseparability, heterogeneity, intangibility, and perishability. This perspective can be a cause of barrier to approach a service. The purpose of this study is to develop and validate an instrument to measure of the service process. A series of statistical procedures were used to analyze the data, which proved that the instrument is valid and reliable. This study makes a contribution to both academic research and management practice. Theoretically, this study provides a measurement of service process in organizations for identifying service process. In practice, the results of this study will help organizations evaluate their service process innovation.

• Journal of Digital Convergence
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• v.8 no.2
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• pp.89-102
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• 2010

The present thesis aims to analyze in consideration of recent changes in teaching environment in the universities the commercial digital contents and e-learning courses provided by the libraries, and to propose the ways to encourage university library service needed under the current situation. A survey of professors and students upon the quality of commercial digital contents service provided by the libraries in I University was made to measure its influence upon e-learning courses. The quality of commercial digital contents service provided by libraries was measured through Digital Library Service Quality Index (which will be referred as DL-SQL Model from here), which is used as a model to examine the Digital Library Service, with partial adjustments of 4 levels (information system service, digital books service, customer service quality, and customer community service) and 7 components (search possibility, an exclusive organization and interface, accessibility, digital books, customer support service, personalized service, and customer community). Among the library services in regard to digital contents, "customer service" and "customer community service" were analyzed to have stronger influence upon e-learning teaching and studying than quality-based service for "information system" and "digital books". Consequently, it is concluded that customized information service provided by the library for the professors who teach e-learning courses and their students is more influential to supporting e-learning courses than quantity pushing service through purchasing commercial digital contents, upon which the direction of digital contents policy to provide library services for e-learning courses should be based.

• Journal of Korean Library and Information Science Society
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• v.27
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• pp.423-456
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• 1997

As information technology has been evolving, digital library emerges as a vision of future library. Many authors on digital library describe that the problems that today's libraries face would be completely solved by using digital technology. But it is su n.0, pposed that such technology oriented papers do not take care of what the library has been and should remain. This paper is prepared to identify what core elements of library services being provided in traditional environment must be transferred to the digital library. For this purpose, firstly historical transition from traditional library to digital discussed. Secondly, library's fundamental service functions are analysed from three points of view-library as cultural and social institution, library as intellectual reality, library as a collection. And 'control zone' concept is also investigated as a new possibility of academic digital libraries. In contrast to open zone in which information is not controled at all as in internet, in control zone, information is selected and maintained by academic library community, retaining such essential library functions as selection.