• 제목/요약/키워드: Ability to Provide Service

검색결과 240건 처리시간 0.026초

공공도서관 사서직 전문성 인식에 관한 연구 (A Study on the Perception of Librarianship Professionalism in Korean Public Library)

  • 윤명희
    • 한국문헌정보학회지
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    • 제54권1호
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    • pp.243-275
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    • 2020
  • 이 연구는 사서직 전문성에 대한 사서와 이용자 그룹의 인식을 파악하고 그 차이를 이해하며, 이를 통해 사서직의 나아갈 방향을 제시함을 그 목적으로 한다. 먼저 이론적 고찰을 통해 사서직 전문성의 구성요소를 도출하고 이를 토대로 사서와 이용자를 대상으로 설문조사를 실시하였다. 그 결과, 사서는 사서직 전문성에서 전문적 지식을 가장 중요한 요소로 인식하였고, 이용자는 이용자에 대한 서비스적 태도를 가장 중요한 요소로 인식하였다. 이용자는 사서직 전문성에서 사서가 즐거움, 열정, 도전정신이 부족하고 이용자의 요구를 이해하고 지식의 흐름을 이해하여 서비스를 개발하고 제공하는 능력이 부족하여 사회적 인정이 낮다고 인식하고 있었고, 사서는 전문적 지식에의 자신 없음으로 이용자와의 소통이나 교류에 적극 나서지 못하는 것으로 나타났다.

우리나라 병원근로자의 임금체계에 대한 연구 (A study on the pay systems of the workers at hospitals in Korea)

  • 고수경
    • 간호행정학회지
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    • 제5권2호
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    • pp.281-295
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    • 1999
  • The purpose of this study is to provide the basic data for the development of new pay system of hospitals by analyzing the status and problems of current pay system. The pay systems of 20 nationwide hospitals were analyzed and compared with the average pay level in Korea. In addition, the annual trend of pay system was analyzed. Based on this study, the following suggestions can be made. First, the pay levels of hospitals are, in some types of workers, lower than average. Hospitals should take much efforts to improve the payment capability through the effective management. Second, the effort to raise the proportion of basic pay to the total pay and to simplify the pay system on the basis of basic pay rather than the allowance and bonus should be made. Third, the pay system based on the length of service should be revised into the one based on work capability, achievement and performance in case of professional, clerical and managerial jobs. Fourth, the pay system determined depending on the power relationship between the labor unions and the management should be improved into the one, with which workers can feel reliable and satisfied through the revealing of the payment ability and the management improvement.

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병원경영 전문인력에게 요구되는 역량 및 자격 (The Competency and Qualifications for Mid-managers in Hospitals)

  • 장혜정;권영대;서경화
    • 한국병원경영학회지
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    • 제10권3호
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    • pp.25-44
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    • 2005
  • Despite of increasing importance of management in healthcare administration and demand for the professional managers in hospitals, there have been few studies on the issues of competencies and qualifications of mid-managers for effective role performance. This article uses hospital mid-managers' judgements to discuss them in Korean hospital settings. Based on 67 questionnaires completed through the mail survey, the data were analyzed by chi-square test, t-test, ANOVA, and logistic regression. The result shows that knowledge of management skills in healthcare field is the most necessary area in general. Specifically, 'problem-solving ability' is the most important competency, followed by communication and planning capabilities. The mid-managers tend to consider the hospital employment history more important than the academic level. They also present the willingness to recruit the candidates with bachelor degrees rather than those with master or Ph.D. degrees. It is suggested that the candidate with bachelor degree and hospital employment over 6 to 10 years is the most qualified for a mid-manager in hospitals. The study results presented in the paper will provide the direction to improve the educational program and also the insights toward a advising strategy for job consultation for students majored in health service administration.

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A Receiver-Aided Seamless And Smooth Inter-RAT Handover At Layer-2

  • Liu, Bin;Song, Rongfang;Hu, Haifeng
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제9권10호
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    • pp.4015-4033
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    • 2015
  • The future mobile networks consist of hyper-dense heterogeneous and small cell networks of same or different radio access technologies (RAT). Integrating mobile networks of different RATs to provide seamless and smooth mobility service will be the target of future mobile converged network. Generally, handover from high-speed networks to low-speed networks faces many challenges from application perspective, such as abrupt bandwidth variation, packet loss, round trip time variation, connection disruption, and transmission blackout. Existing inter-RAT handover solutions cannot solve all the problems at the same time. Based on the high-layer convergence sublayer design, a new receiver-aided soft inter-RAT handover is proposed. This soft handover scheme takes advantage of multihoming ability of multi-mode mobile station (MS) to smooth handover procedure. In addition, handover procedure is seamless and applicable to frequent handover scenarios. The simulation results conducted in UMTS-WiMAX converged network scenario show that: in case of TCP traffics for handover from WiMAX to UMTS, not only handover latency and packet loss are eliminated completely, but also abrupt bandwidth/wireless RTT variation is smoothed. These delightful features make this soft handover scheme be a reasonable candidate of mobility management for future mobile converged networks.

공공기관 근무자의 사이버 구강보건사업실무과정 교육에 대한 만족도 (Satisfaction on the practical training of public institution's staffs in cyber oral health service)

  • 황윤숙;조은별
    • 한국치위생학회지
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    • 제12권1호
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    • pp.225-233
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    • 2012
  • Objectives : This thesis aims to provide basic materials for exploring trends and operational strategy of the cyber training. To achieve study purpose, it analyzed the satisfaction of trainees in regard to the education of field training course of Cyber Oral Health Promotion Program, established and operated between 2007 and 2009. Methods : This study conducted questionnaire surveys after the completion of training to utilize the satisfaction level of 989 respondents among 1,310 employees of public institutions who completed the field training course of Cyber Oral Health Promotion Program. Results : Respondents showed satisfaction on the training course throughout three years in terms of satisfaction of instructional methods (screen characteristics, educational techniques, and so on) according to educational contents, the connection and realization of online education and service satisfaction, necessary for learning in association with educational guidance, offered to learners by a tutor and rapidity in questions and answers. A majority of respondents in all years answered that they participated in training program voluntarily for self-development and improvement in work ability, and they thought that the completion of course would be helpful to their current work and future work. In addition, cyber training program was primarily conducted in the working place by 72.5%, and the most difficult thing in cyber training was to combine work and learning by 60.6%. Conclusions : As shown in the results above, workers in public institutions were satisfied with cyber job training and it was evaluated that cyber job training would be helpful to performing their actual work. Therefore, it is needed to collect and evaluate more diverse requirements of trainees with regard to cyber job training, and the development and operation of job training program that reflects these results sufficiently is required.

Development of Head-cook's Education and Training Curriculum by Analyzing Job Characteristics and Competencies in Contract Foodservice Management Company

  • Cha, Jin-A;Park, Moon-Kyung;Shin, Jeong-Hoon;Yang, Il-Sun
    • Nutritional Sciences
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    • 제9권2호
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    • pp.131-138
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    • 2006
  • The primary purpose of this study was to investigate the job characteristics and competencies of a head-cook in contracted foodservice management company, identify the knowledge, abilities, skills and other characteristics (KASO) required to perform the duties of a head-cook, and provide training content and develop training program for job of head-cook in contract foodservice management company (CFMC). A survey instrument including identified KASO was used in the study. The questionnaire was delivered by using e-mail to 165 head-cooks employed by CFMC. The factor analysis resulted in a three-factor structure of the instrument such as 'basic foodservice operation duties' 'personal characteristics' 'managing of expanded duties-menu, customer and business'. This result suggested the education and training program for head-cook in CFMC should be composed of 'basic foodservice operation duties' on 'bulk preparation', 'procurement, inventory management', 'facility and equipment management', and 'sanitation and safety management', 'personal characteristics' on 'personality management' and 'moral duties', and 'managing of expanded duties-menu, customer and business' on 'menu management', 'customer service management', 'cost management', and 'administrative ability'. Therefore, it will be expected that the management of human resources in the contract foodservice industry would be developed by the application of recommended education and training program.

인터넷 이용자 보호에 관한 연구 (A study on Internet user's protection)

  • 박종렬
    • 한국컴퓨터정보학회논문지
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    • 제16권8호
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    • pp.157-164
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    • 2011
  • 컴퓨터기술과 통신기술이 결합하여 정보통신기술이 비약적인 발전을 하면서, 그 산물인 인터넷의 사용인구가 급증하고 있다. 정보화사회를 대표하는 인터넷을 통해 인간의 정보활용 능력이 획기적으로 증대되었다. 이에 따라 인터넷 이용자가 폭발적으로 확산됨에 따라 인터넷이용자들과 소비자들을 보호하는 법제들이 제정되고, 개정되고 있음에도 불구하고 인터넷이용자들의 피해가 날이 갈수록 증가하고 있는 것이 현실이다. 이에 따라 본 연구에서는 인터넷 이용자 보호를 위한 제도 개선방안을 도출하기 위하여 인터넷 이용자보호 관련 주요 이슈를 공정한 정보의 제공, 계약체결단계의 의무 등 개별서비스유형별 이슈로 세분화하여 현황 및 문제점을 분석한 후 개선방안을 도출하여 보았다.

멀티캐스트 기반의 VOD 시스템에서 MPEG의 특성을 고려한 VCR 기능의 설계 (Design of VCR Functions With MPEG Characteristics for VOD based on Multicast)

  • 이좌형;정인범
    • 정보처리학회논문지C
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    • 제16C권4호
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    • pp.487-494
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    • 2009
  • VOD(Video On Demand) 시스템은 실시간으로 사용자의 요구를 받아들여 동영상 서비스를 제공하는 시스템으로서 크게 서비스를 제공하는 서버와 사용자의 요구를 처리하는 클라이언트로 구성된다. 하나의 서버에서 다수의 사용자에게 1:1로 서비스를 제공하기에는 네트워크 대역폭의 제약이 크기 때문에 이를 해결하기 위한 다양한 연구들이 진행되어왔다. 그 동안 제안된 다양한 멀티캐스트 기반의 VOD시스템들 중에서 Batching방식의 VOD시스템이 단순하면서 네트워크 부하가 적은 것으로 알려져 있다. 하지만 Batching방식에 의한 VOD시스템에서는 VCR(Video Cassette Recorder)기능을 제공하기 어렵기 때문에 VOD시스템의 On-Demand 특성을 제대로 제공하지 못하는 단점이 있다. 본 논문에서는 대표적인 동영상 압축표준인 MPEG의 특성을 이용하여 VCR기능을 제공하기 위해 필요한 대역폭을 최소화하는 기법을 제안한다. 제안하는 기법에서는 MPEG로 압축된 동영상에서 독립적 재생이 가능한 I픽쳐만 추출하여 빠른 재생을 위한 데이터를 별도로 구성한다. 이렇게 구성된 빠른 재생을 위한 데이터와 일반적인 재생을 위한 데이터 모두 Batching방식으로 멀티캐스팅으로 전송한다. 성능분석을 통하여 제안된 기법을 사용할 경우 클라이언트의 버퍼요구량과 네트워크 사용량을 줄이고 이와 더불어 CPU사용량도 줄어드는 것을 확인하였다.

기관사의 각성상태 평가를 위한 소형 피부전기활성도 측정 시스템 개발 (Development of the Electrodermal Activity Monitoring System for the Evaluation of Train Driver's Arousal State)

  • 임민규;이영재;이강휘;강승진;김경남;박희정;양희경;이정환
    • 전기학회논문지
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    • 제63권9호
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    • pp.1286-1293
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    • 2014
  • Typically, studies through the simulation system have been progressed, because the evaluation of the driver's arousal state about the service of a actual train has risk of safety for the driver. When configured event same as the real in simulation system, the ability to cope with an accident situation may be the same each other. But the difference in the state of tension or arousal will occur. In this study, requested to cooperate with the railways in order to escape from these constraints, and the target of the experiment was to real engineer service. I was set about experiment when the train was stopped as safe as possible. As a result, the beta wave of EEG signals that representing complex calculations or anxiety is increased rapidly on the basis of a flag station from at the time of departure. The size of the electrodermal activity signal in response to movement of the body gave a noticeable. In terms of HRV, if the train approach a flag station gradually and the R-R interval is narrowed. So that the driver can be estimated as arousal state. In accordance with this study, if the quantitative standard of arousal state be based on the driver's biosignals will provide, it will be able to take advantage of development the system that would prevent train accidents caused by human error.

위성/지상 겸용망에서 위성 업링크 간섭 분석 (Analysis on Satellite Uplink Interference for Satellite/Terrestrial Integrated System)

  • 강군석;홍태철;김희욱;구본준;장대익
    • 한국위성정보통신학회논문지
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    • 제9권1호
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    • pp.107-114
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    • 2014
  • 2.1GHz 위성 주파수 대역은 상향 1980-2010 MHz, 하향 2170-2200MHz의 주파수 대역으로 위성 IMT를 포함한 위성이동통신 뿐만아니라 이동통신용으로 사용 가능하도록 규정되어 있으며, 지상 IMT 대역과 인접한 넓은 대역폭을 이용하여 광대역 서비스를 제공할 수 있어, 최근 국제적으로 위성/지상 겸용으로 활용하기 위한 연구들이 진행되고 있다. 위성/지상 겸용망의 효율적인 주파수 활용으로 광대역 멀티미디어 서비스 제공과 공공 안전 및 재난 구호 서비스 제공할 수 있다. 위성과 지상이 동일한 주파수 대역을 활용하여 상호간 서로 재사용하기 위해서는 위성 사용자와 지상 사용자 간의 간섭 조정이 필요하다. 이러한 망간 간섭은 위성/지상 겸용망의 설계에 있어서 가장 중요한 요소라고 할 수 있다. 본 논문에서는 위성통신시스템과 지상통신시스템이 주파수 자원을 공유하여 활용하는 위성/지상 겸용망 시스템에서 위성 업링크에서 지상 단말들로부터 받는 업링크 간섭에 대해 분석하고 위성/지상 겸용망의 업링크 간섭을 완화하기 위한 방안을 살펴본다.