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The Effect of Children's Peer-Relationship and Teacher-Child Relationship on Social Competence (유아의 또래관계 및 교사와의 관계가 사회적 능력에 미치는 영향)

  • Jeon, Kyung-Ah;Lee, Jin-Sook
    • Korean Journal of Human Ecology
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    • v.12 no.5
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    • pp.659-668
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    • 2003
  • The purpose of this study was to investigate the effect of children's peer-relationship and teacher-child relationship on the social competence. The subject of this study consisted of 115 children aged $4{\sim}5$ attending child care centers in Jeon-ju. Peer-relationship was assessed by the peer nomination measure. The teacher-child relationship and the social competence were evaluated by teacher's questionnaire. The results of this study were as follows : There were significant differences according to sex in teacher-child relationship and social competence. Social competences differed among popular, rejected and neglected children's groups. Teacher-child relationship significantly related with the social competence : The intimacy was positively and the conflict negatively related with the social competence. Intimacy, conflict, anxiety of teacher-child relationship accounted for 58% of the social competence variance. Intimacy of teacher-child relationship appeared to be the most important variable.

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구매자.판매자간 거래관계의 특성이 관계성과에 미치는 영향 : 관계규범과 관계투자를 중심으로

  • 김종훈
    • Journal of Distribution Research
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    • v.4 no.1
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    • pp.71-92
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    • 1999
  • The basic purpose of this study is to investigate how the traits of the buyer-seller transaction-relationship relate to relationship performance, including relationship performance explicitly in the proposed model. The traits examined include relational norm, formalization, market uncertainty, and relationship investment. It is hypothesized that relational norm and formalization have positive impacts on relationships performance while market uncertainty has a minus impact. In addition, it is hypothesized that relational norm has a positive moderating impact on the effect of relationship investment--the investment and efforts for maintaining a relationship to relationship performance. A mail-survey to the manufacturers of machinery and equipment about their relationships with the parts suppliers was performed. Data provided a strong support for the hypotheses. As hypothesized, relationship performance and formalization generally had positive impacts on relationship performance and formalization generally had positive impacts on relationship performance while market uncertainty showed negative impacts. Also, there is a good evidence for the positive moderating effect of relational norm to the impact of relationship investment on relationship performance.

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Customer Retention Model in the Medical Service Organization: Focusing on Specialized Hospital Services

  • OH, Sang Hyun
    • The Journal of Economics, Marketing and Management
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    • v.9 no.2
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    • pp.45-55
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    • 2021
  • Purpose: The purpose of this study is to investigate the theoretical basis for assessing the strategic increase in customer perception of service quality, justice, and relationship benefits. Especially in terms of increasing relationship commitment and customer loyalty in the medical service sector. Research design: Data were collected by questionnaires through specialized hospital services. Survey was conducted on patients who have been treated at a spine specialized hospital. Results: Research shows that service quality, justice, and relationship benefits have the greatest direct impact on relationship commitment, and relationship commitment has a strong direct impact on customer loyalty in the medical service organization. Conclusions: The effect of combination of core and voluntary service behavioral attributes such as service quality, justice and relationship benefits have the most positve impact on relationship commitment and customer loyalty. Administratively, this study contributes to understanding the role of service quality, justice, and relationship benefits in the medical service sector. The results showed that in order to induce service quality, justice and relationship benefits should be facilitated relationship commitment and customer loyalty enlarged.

An Empirical Study on the Relationships among Safeguarding Mechanism, Relationship Learning, and Relationship Performance in Technology Cooperation Network by Applying Resource Based Theory (자원기반이론을 적용한 기술협력 네트워크에서 보호 메커니즘, 관계학습, 관계성과의 관계에 대한 실증연구)

  • Kang, Seok-Min
    • Management & Information Systems Review
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    • v.35 no.2
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    • pp.45-66
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    • 2016
  • Firms can make scale of economy and scope of economy by internalizing and using new advanced technology and knowledge from technology cooperation network, decrease risk and cost with partner firm of technology cooperation network, and increase market advantage of product & strengthen firms' position in the market. Due to the advantages of technology cooperation network, the related studies have focused on the positive effect of technology cooperation network. However, the related studies investigating the relationship between technology cooperation network and firm performance have only examined the role of technology cooperation network. Safeguarding mechanism, relationship learning, and relationship performance are categorized into the process of technology cooperation network, and this categorization is applied as resources, capability, and performance by resource based view. The empirical results are reported as belows. First, relationship specific investment and relationship capital positively affect on relationship learning as capability. Second, information sharing, common information understanding, and relationship specific memory development positively affect on long-term orientation, but information sharing has no impact on efficiency and effectiveness. Third, relationship specific investment positively affects on relationship capital and efficiency and effectiveness have positive effects on long-term orientation. Applying technology cooperation network in asymmetric technology dependency with resource based theory, this study suggested the importance of both safeguarding and relationship learning by investigating the relationship among safeguarding, relationship learning, and relationship performance. And it is worthy that this study investigated how firms' behavior change affects relationship performance in the relationship of technology cooperation partner.

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The Effect of Information Technology on Arms-Length Buyer-Supplier Relationship

  • Kim, Soo-W.
    • International Journal of Quality Innovation
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    • v.9 no.3
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    • pp.57-69
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    • 2008
  • This paper posits that arm's length buyer-supplier relationship as the intermediate type between market exchange relations and strategic partnership might be advisable, and information technology may have a role as a mechanism actualizing the effects of such arm's length relationship by strategic supply-line diversification. Based on the theoretical analysis on interactive feedback relationships among IT level, buyer-supplier relationships, and supply chain structure, we suggest a set of advisable buyer-supplier relationship type for efficient supply chain management. Also, doing so would be helpful in suggesting a dynamic IT investment and adoption model appropriate for the establishment of productive buyer-supplier relationship, and further in providing theoretical foundations and practical guidelines on the role and function of B-to-B E-commerce for efficient SC integration.

Effects of pre-show, at-show promotion and booth staff training on the image-building and relationship improvement performance of exhibitors (참가업체의 전시회 사전.현장프로모션 활동과 부스직원 교육이 기업이미지 구축 및 관계개선성과에 미치는 영향)

  • Lee, Chang-Hyun
    • International Commerce and Information Review
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    • v.10 no.3
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    • pp.41-57
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    • 2008
  • This research studies the effects of pre-show promotion, at-show promotion, and booth staff training on the image-building and relationship improvement performance of exhibitors. To this purpose, we relate each performance dimension to tactical variables such as pre show promotion, at-show promotion, and booth staff training through related literature review and conduct empirical study on their relationship. The results of this study are as follows: (1) Pre-show promotion and booth staff training have positive influence on image-building and relationship improvement performance. (2) But, at-show promotion has no effect on image-building performance, and has a negative effect on relationship improvement performance. (3) Especially, pre-show promotion has the greatest effect on relationship improvement performance, and booth staff training has the greatest effect on image-building improvement.

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Longitudinal Patterns of Unmarried Resident Fathers' Engagement with Young Children in the U.S.: Examining the Role of Ethnicity and Extended Family Relationship

  • Lee, Jinhee
    • Child Studies in Asia-Pacific Contexts
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    • v.5 no.1
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    • pp.51-62
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    • 2015
  • This study examined the role of ethnicity and extended family relationship in the longitudinal patterns of unmarried resident fathers' engagement with young children in the U.S. Using three waves of panel data from the Fragile Families and Child Wellbeing Study (FFCWS), data obtained from 292 respondents were analyzed by the Linear Mixed Effects Regression (LMER) method. Findings suggested that Black unmarried resident fathers exhibited more engagement with their infants at age one than their White counterparts did, but the initial difference reversed by age five as a result of decreasing engagement among Black fathers over time and comparatively increasing engagement among Whites. Results also suggested that Black unmarried resident fathers with a high relationship level with their extended family members exhibited less engagement with their infants than Black fathers with a low relationship level, but the initial difference reversed by age five as a result of decreasing engagement among Black fathers with a low relationship level over time and comparatively increasing engagement among Black fathers with a high relationship level.

A Study on Relationship between the Relationship Benefit, Customer Satisfaction and Loyalty of Internet Shopping Malls -Focused on Comparison between Specialized Shopping Mall and General Shopping Mall- Kim (인터넷 쇼핑몰의 관계혜택과 고객만족, 애호도와의 관계에 관한 연구 -전문쇼핑몰과 종합쇼핑몰의 비교를 중심으로-)

  • Kim, Yu-Kyung
    • Management & Information Systems Review
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    • v.32 no.4
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    • pp.155-187
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    • 2013
  • This study is the one trying to examine the relationship between relationship benefit, customer satisfaction and customer loyalty perceived by the internet shopping mall customers. It will try to extend and apply the concept of relationship benefit mainly dealt with in the existing study to the online environment The specific purposes of study are presented as follows. First, this study will present five dimensions of relationship benefit levels as customization benefit, information benefit, psychological benefit, social benefit and economic benefit to clarify their relationship with customer satisfaction. Second, the relationship between customer satisfaction and loyalty will be examined. Third, a comparative analysis will be performed according to the type of internet shopping mall, in other words, between general shopping mall and specialized shopping mall. As a result, the remaining relationship benefit dimensions (customization benefit, psychological benefit, social benefit and economic benefit) except for information benefit among the five types of relationship benefit levels perceived by internet shopping mall customers have been shown as having significant positive effect on customer satisfaction. Finally, as a result of verifying the result on the difference between specialized shopping mall and general shopping mall, the difference between each group was shown as not being statistically significant. However, as a result of applying the study model by classifying into specialized shopping mall and general shopping mall, only the information benefit was shown as not having significant positive effect which is identical to the overall result.

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A study on the relationship of characteristics to job satisfaction among dental hygienists (치과위생사의 특성에 따른 직무만족도에 관한 조사 연구)

  • Park, Sung-Suk
    • Journal of Korean society of Dental Hygiene
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    • v.8 no.1
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    • pp.45-57
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    • 2008
  • The purpose of this study was to examine the job satisfaction of dental hygienists at nine areas including professionalism. autonomy of job performance. backing system. relationship with colleagues. relationship with workers of higher and lower position. relationship with dentists. relationship with supporting departments, relationship with patients and compensation. The subjects in this study were 178 dental hygienists in dental hospitals and clinics. The survey was conducted from December. 2007 to January. 2008. Date were collected by self-administrated questionnaire. A SPSS 10.0 for Windows was used for statistical analysis. So try to for make basic data analysis recognition of enhance job satisfaction of dental hygienist. The findings of the study were as follows : 1. Regarding the relationship of career to job satisfaction. the dental hygienists who worked for one or two years were most satisfied in terms of professionalism. as they got a mean of 3.84. 2. As for connections between academic credential and job satisfaction. those who graduated from junior colleges expressed the best satisfaction at professionalism. since they got a mean of 3.75. 3. As to link between current service area and job satisfaction. the dental hygienists who worked in the region of Gyeong-nam were most gratified with professionalism. as they got a mean of 3.76. 4. Concerning relations between the type of workplace and job satisfaction. the dental hospital employees were most contented with professionalism. as they got a mean of 3.79. 5. In regard to the number of dental hygienists at current workplace and job satisfaction. those whose workplace hired 20 or 30 dental hygienists expressed the best satisfaction with the relationship with dentists. They got a mean of 3.94.

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Relationship Marketing Factors, Relationship Quality, and Store Loyalty in Retail Specialty Stores (소매전문점에서의 관계마케팅요인과 관계품질 그리고 점포충성도와의 관계)

  • Park, Myung-Ho;Jung, Jung-Il
    • Journal of Distribution Research
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    • v.11 no.4
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    • pp.97-124
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    • 2006
  • This study investigates the relationship between the relationship marketing factors, relationship quality and store loyalty in retail specialty stores. The customization of a retail specialty store was found to be having a larger effect on relationship quality than other factors such as expertise, bonding and communication and the moderating effects of customer characteristic was found be having a larger effect on relationship quality all factors except to communication. The result of this study has some practical implications. First of all, the customization strategy for individual customers is needed because customers trusted employees who provide a customized service more. Second, the employees' expertise is important to obtain the trust of customers. Third, the findings of the study showed that the communication with employees did not affect the trust. Rather, customers more often want price discounts, useful information, other benefits related to transactions. The communication is also necessary to bond a strong relationship with customers, as well as to respond customer's requests immediately Fourth, the marketing managers of the store have to effectively manage the customer relationship with the special consideration to the customer's gender, transaction experience, and variety seeking disposition.

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