• Journal of Korea Port Economic Association
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• v.25 no.2
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• pp.95-114
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• 2009

The aim of this paper is to evaluate weight and priority values for 'inner consisted factors' and 'outer requested factors' of logistics system using the AHP(Analytic Hierarchicy Process) method. As for analysis regarding inner consisted factors, the results were shown as follows: a road transportation (0.312) as first rank; a marine transportation (0.269) as second rank; a railway transportation (0.239) as third rank; an air transportation (0.118) as fourth rank, and a pipeline transportation (0.063) as fifth rank. In terms of analysis regarding outer requested factors, the results were came out as follows: an infrastructure (0.322) as first rank; a performance (0.206) as second rank; an information system (0.151) as third rank; a human resources (0.121) as fourth rank, a business environment (0.075) as fifth rank; a connectivity (0.073) as sixth rank, and a political environment (0.052) as seventh rank.

• Journal of the Korean Society of Marine Environment & Safety
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• v.29 no.6
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• pp.628-638
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• 2023

Maritime Autonomous Surface ships(MASS) are gradually gaining importance. Until fully autonomous ships are developed, they will likely be controlled by remote operators who are based in a Remote Operations Center. However, there is currently no internationally or domestically established licensing for them. This issue can potentially pose a risk to navigation safety due to operations being handled by unqualified remote operators. We conducted a literature review and proposed criteria for the adoption of a licensing system for remote operators. We have futher offered alternatives to integrate this license into the existing officer licensing system, and analyzed them using Analytic Hierarchy Process(AHP). Subsequently,, theprimary need to enact legislation for remote operators is observed. The most preferred approach is to include the occupation of a remote operator in the Ship Officer Act, Article 4: Occupational Categories and Class of Licenses. Therefore, it would be logical for the organizational structure of the Remote Operation Center to mirror the traditional Bridge Resource Management. This study will contribute to the efficient training of remote operators and the safe navigation of autonomous ships with a focus on human resource management.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.5
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• pp.106-116
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• 2018

Recently, the role of the contact center for business-to-consumer (B2C) operations is becoming more and more important as the customer contact point. In particular, an Internet Protocol (IP)-based contact center system is made up of a complicated information system in order to accommodate various customer channels, in addition to the telephone, and to respond in real time. However, until now, evaluations of contact centers have focused on customer service-based research from inbound contact centers. We used the contact center as a measure of performance, focusing on indicators that have traditionally influenced customer satisfaction, such as response rates and service levels. There is insufficient research on the characteristics of the services that a contact center should have and on the evaluation models for information systems. The role of information systems is becoming important as the latest contact center, which has moved from the TDM-driven digital phone system center to the IP-based contact center, accommodates a variety of digital channels other than voice phones. In particular, as offline branches decrease due to the development of the Internet and mobile phones, non-facing responses to customers are important, so the contact center has influenced the enterprise. Therefore, we developed an evaluation model not only in terms of customer service, but also from information system and business aspects, using the AHP and verifying the evaluation model through empirical cases. In particular, content analysis was used to ensure objectivity of AHP evaluation items.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2008.10a
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• pp.810-813
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• 2008

As you suddenly enlarged importance recognition of human traces capital as the sources of company competitiveness in the digital times, you reached, and necessity of human traces resources management system to more efficiently manage human traces resources was increased that you were competitive. A developed a small and medium enterprises e-HRM prototype system to reflect decision making to be effective by a weight grant-based evaluation management of various viewpoints and AHP at these papers as you used BSC as you applied performance rating criteria.

• Proceedings of the Korea Information Processing Society Conference
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• 2014.11a
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• pp.695-698
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• 2014

본 논문은 AHP의사결정 기법의 계층적 분석과 자산 및 부실채권에 대한 예측 평가르 수행하는 프레임워크를 설계하고 위험탐지 분석 시나리오 등을 통해 상황변화에 따른 모니터링에서 수집된 자료를 수집, 분석할 수 있는 포렌식 준비도 모형을 제안한다. 제안하는 시스템은 기업에서 운영하고 있는 기존의 레거시 시스템과 연계하여 자산 및 부실예측평가 항목을 다양한 속성에 따라 그룹화하고 분석을 수행함으로써 기업의 자산과 리스크를 보다 효율적이고 안정적으로 관리할 수 있으며, 부실 자산에 대한 관리와 회수를 통해 기업 경쟁력 및 수익률을 향상시킬 수 있다. 또한 포렌식 준비도와 분석 모니터링을 활용하여 민사 및 형사 소송 등의 기업 간 분쟁에 대하여 수집된 증거자료를 제공할 수 있으며, 민원발생과 기타 사고를 예방하고 처리비용을 줄일 수 있다.

• International journal of advanced smart convergence
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• v.9 no.4
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• pp.52-61
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• 2020

The AHP method was used in 30 provinces of China to construct the index system of creative space efficiency evaluation and determine the weight of each index. The fuzzy comprehensive evaluation method was further used to score the indexes at all levels, and then the total efficiency score was sorted. The purpose of this study is to adjust the regional layout of creative space reasonably and implement financial policies accurately through the evaluation of the efficiency of creative space. The results is ranking top in weight of several indicators, which include the number of incubated Startups, the number of innovation and entrepreneurship mentors, the survival rate of incubator, the innovative training activities, etc. It was also found that Beijing, Shanghai, Jiangsu, Guangdong and Zhejiang ranked first in the score of creative space efficiency. This study is meaningful in that it was In order to effectively solve the problem of the imbalance of the creative space efficiency in China's province, by coordinating the regional pattern, establishing a sound service system and improving the efficiency evaluation system.

• Journal of the Korean Institute of Intelligent Systems
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• v.10 no.2
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• pp.83-93
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• 2000

This paper proposes the use of the analytic hierarchy process(AHP) controller for obtaining optimal cycle time of traffic intersection signal. By means of simulations that have data from expert traffic estimators, the performance of AHP controller is compared with a fixed-time controller and fuzzy controller. A simulation was executed using data obtained from many expert interviewer of Ansan City hall rotary. The principal issue is how AHP controller algorithm can aid traffic signal supervisor to construct an expert system for traffic intersection signal control. This paper has two steps: (I) we shall present a new methodology based on the work of Satty for calculating a scale of importance of each of the objectives, (2) we also consider that the human's decision mechanism is represented by approximating reasoning where the fuzzy integral is used.

• Journal of Korean Society for Quality Management
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• v.41 no.2
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• pp.301-322
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• 2013

Purpose: This study aims to determine the needs of customers who use railroads as a mode of transportation and propose customer-oriented improvements in railroad technology by making connections between customer needs and railroad technology. Methods: We primarily used two methods for this study, AHP and QFD. First, AHP was used to evaluate the relative importance among the different components of railroad technology. Second, the QFD was applied to make a link between customer needs and railroad technology. Results: Railroad technology is largely divided into development, maintenance, and support. Empirical results showed the following improvement priorities in development, vehicle, system, line, signal/communication, power, and structure, in maintenance, vehicle, signal/communication, line, process, power, and structure, and in support, safety/precaution, management, environmental energy, operations/logistics, and station. Conclusion: Recognizing limitations in measuring the level of railroad technology when using the existing 'Technology Growth Model,' we used AHP and QFD to explore improvement directions for customer-oriented railroad technology. By offering customer-oriented services based on this study, railroad service providers will be able to acquire competitive advantage in the market.

• Journal of the Korean Society for Railway
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• v.16 no.2
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• pp.117-121
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• 2013

Railway line segment deterioration can be affected by rail tracks, subgrades, bridges, tunnels, and line shapes. In this paper, an evaluation method is presented for the railway line segment deterioration using the analytic hierarchy process (AHP) and data envelopment analysis (DEA). The importance weights can be assessed systematically for component facilities from numerous experts using AHP. The importance weights provided by experts may differ according to each expert; however, the DEA enables the evaluation of railway line segment deterioration that reflects the variety of expert opinions using these importance weights.

• Journal of the Korea Society of Computer and Information
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• v.18 no.8
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• pp.9-15
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• 2013

As the resources of cloud computing are essentially heterogeneous and jobs have various characteristics, resource allocation to jobs is one of important problems. We define this issue as a multi-criteria decision-making problem. This paper proposes a priority-based job scheduling algorithm based on analytic hierarchy process (AHP). On the first step, jobs are classified based on their preferences. On the second step, response time, system utilization, and load becomes decision criteria based on the AHP algorithm. Jobs are allocated to adequate resources through their priorities that are calculated by the AHP algorithm. Through analysis and experiment of the proposed algorithm, we are to confirm that the scheme can schedule jobs as well as utilize its resource efficiently.