• Title/Summary/Keyword: 5-point Likert scale questions

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Factors Affecting the Turnover Intention of Dental Hygienists: Emotional Labor, Job Satisfaction, and Social Support

  • Noh, Sun-Mi;Lim, Hee-Jung;Kim, Myoung-Hee;Im, Ae-Jung;Lim, Do-Seon
    • Journal of dental hygiene science
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    • v.18 no.5
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    • pp.271-279
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    • 2018
  • This study aims to contribute to managing the human resource of dental hygienists and qualitatively enhancing dental medical services by examining factors that affect their turnover intention. Therefore, it attempted to examine their degrees of emotional labor, job satisfaction, and social support and the effects of each variable on turnover intention. This study administered self-reporting questionnaires to dental hygienists working in dental hospitals, dental clinics, and general or university hospitals in Seoul Metropolis and Gyeonggi-do by conducting convenience sampling, from May 18, 2017 to August 4, 2017. Among a total of 224 copies that were distributed, a total of 223 copies, excluding 1 copy with poor responses, were used in the data analysis. The research tools comprised 12 questions on general characteristics, 24 questions on emotional labor (4-point Likert scale), 16 questions on job satisfaction (5-point Likert scale), 8 questions on social support (4-point Likert scale), and 4 questions on turnover (5-point Likert scale). The scores of dental hygienists were as follows: emotional labor, 2.49 out of 4; job satisfaction, 3.14 out of 5; social support, 3.04 out of 4; and turnover intention, 3.07 out of 5. Their turnover intention has a positive correlation with emotional labor, but a negative correlation with job satisfaction and social support. It was found that some factors that significantly influence turnover intention included the amount of overtime work and job satisfaction. Thus, dental medical institutes should search for measures, including improvement of the working environment, to reduce the amount of overtime work and enhance job satisfaction.

Comparing the Questionnaires for Classifying Quality Attributes in the Kano Model (Kano 모델의 품질속성 분류를 위한 질문서 연구)

  • Kim, Man-Ho;Song, HaeGeun;Park, Young T.
    • Journal of Korean Society for Quality Management
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    • v.41 no.2
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    • pp.209-220
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    • 2013
  • Purpose: This paper compares and discusses the influence on the quality classification of Kano's questionnaire which is used for the Kano model(Kano et al., 1984), the 3-point Likert-scale newly proposed by Kano and the 5-point Likert-scale presented in this study. Methods: For the comparison, the current study conducts a survey of 631 television viewers. The classification results of the three methods are then compared with those of direct classification which is adopted as a standard for classification of quality attributes. Results: The agreement rates between the results using conventional Kano's questionnaire and the results using direct classification is higher than the results using 3-point and 5-point Likert-scales. In addition, the attributes grouped as must-be or attractive in the direct classification appear to be classified as one-dimensional attributes in the Likert-scales. Conclusion: In comparison with the convensional Kano's questionnaire, the Likert-scale questions highly tend to classify the quatity attributes as one-dimensional. Although the classification results of the 3-point and 5-point Likert-scales are the same, the 5-point Likert-scale has the advantage to classify quality attributes in more detail.

The relationship between the personality types and satisfaction of education in dental hygiene students (일부 치위생(학)과 학생의 성격유형과 교육만족도의 관련성)

  • Kim, Chang-Suk;Cheon, Sae-Hee;Cho, Mi-Suk
    • Journal of Korean society of Dental Hygiene
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    • v.14 no.6
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    • pp.943-949
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    • 2014
  • Objectives: The purpose of the study is to investigate the relationship between the personality types and satisfaction of education satisfaction in dental hygiene students. Methods: A self-reported questionnaire was filled out by 898 students in Busan, Gyeongnam, and Ulsan from March 2 to 25, 2014. Data were analyzed through t-test, correlation analysis, and multiple regression analysis. The instruments used personality types and satisfaction of education. The personality types was adapted from Korean Eyesenck Personality Questionnaire that was modified by Lee on the basis of Eysenck Personality Questionnaire(Eysenck & Eysenck, 1971). The questionnaire consisted of 44 questions including extroversion factors(18 questions) and neurotic tendency(26 questions). The questionnaire was score by Likert 5 scale. Cronbach alpha was 0.835 in the study. The neurotic tendency consisted of 26 questions and the higher score showed the higher neurotic tendency. Cronbach alpha was 0.927 in the study. The instrument for satisfaction of education was adapted from Kim and Go and partly modified. The instrument was categorized into dental hygiene department satisfaction(6 questions), major satisfaction(6 questions), facilities satisfaction(4 questions), lecture satisfaction(7 questions), and faculty satisfaction(4 questions). The instrument was scored by Likert 5 scale. Cronbach alpha of education satisfaction was 0.928 in the study. Results: Extroverted students showed 3.70 point which was the highest score in the department satisfaction(p<0.001). Less neurotic students showed 3.68 point which was the highest score in the department satisfaction(p<0.001). There was a strong positive correlation between the major satisfaction and department satisfaction(p<0.01). The personality types that affected the education satisfaction were related to the extroverted students and less neurotic students(p<0.01). Conclusions: The personality types had much influences on the satisfaction of the major and academic accomplishment.

Formulation of the Scope and Key Questions of the Guideline Recommendations for Immunosuppressive Treatment in Kidney Transplantation (신장이식 면역억제요법 가이드라인 개발을 위한 권고안 적용 범위 및 핵심질문 선정)

  • Huh, Seungyeon;Han, Nayoung;Sohn, Minji;Ryu, Junghwa;Yang, Jaeseok;Oh, Jung Mi
    • Korean Journal of Clinical Pharmacy
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    • v.29 no.1
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    • pp.18-24
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    • 2019
  • Background: Although a growing number of guidelines and clinical researches are available for immunosuppressive treatment of post-transplantation, there is no clinical practice guideline for the care of kidney transplant recipients in Korea. Selection of a researchable question is the most important step in conducting qualified guideline development. Thus, we aimed to formulate key questions for Korean guideline to aid clinical decision-making for immunosuppressive treatment. Methods: Based on previous published guidelines review, a first survey was constructed with 29 questions in the range of immunosuppressive treatments. The experts were asked to rate the clinical importance of the question using a 5-point Likert scale. The questions reached 60% or more from the first survey and additional new questions were included in the second survey. In analyzing the responses to items rated on the 9-point scale, consensus agreement on each question was defined as 75% or more of experts rating 7 to 9. Results: In the first survey, 50 experts were included. Among the 29 questions, 27 were derived to get 60% or more importance and 3 new questions were additionally identified. Through the second survey, 9 questions were selected that experts reached consensus on 75% and over of the options. Finally, we developed key questions using PICO (patient, intervention, comparison, and outcome) methodology. Conclusion: The experts reached a high level of consensus on many of key questions in the survey. Final key questions provide direction for developing clinical practice guideline in the immunosuppressive treatment of transplantation.

Managing quality attributes using customer satisfaction coefficient

  • Song, Hae-geun;Kim, Gwang-pil
    • Journal of the Korea Safety Management & Science
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    • v.19 no.1
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    • pp.157-167
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    • 2017
  • The two-way quality theory has been widely used as a method for classifying quality attributes for several decades. In particular, the Kano model that classifies attributes into not just conventional one-dimensional but must-be and attractive has gained popularity due to its applicability and ease of use. However, the wordings of the five alternatives in the Kano's questionnaire has been criticised for unclear meanings. This study proposes a new two-way model to classify attributes using 5-point Likert scale alternatives. For this, the current paper investigated a case of TV sets to examine how the proposed model works in comparison with the Kano model. The application results of the proposed model are different from the original one. The two-way model classifies quality attributes in more detail such as the "one-dimensional with an attractive tendency" attribute, which has a greater influence on satisfaction than dissatisfaction, the opposite "one-dimensional with a must-be tendency" attribute, and "highly one-dimensional" and "less one-dimensional" attributes. In this study, a potential satisfaction coefficient (PSC), a potential dissatisfaction coefficient (PDC), and an average potential coefficient (APC) to manage quality attributes are proposed and discussed for their utilization.

Influencing factors of turnover intention in the clinical dental hygienists (임상치과위생사의 이직의도에 영향을 미치는 요인)

  • Min, Hee-Hong;Jeon, ji-Hyun;Kim, Young-Suk
    • Journal of Korean society of Dental Hygiene
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    • v.15 no.5
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    • pp.831-839
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    • 2015
  • Objectives: The objective of the study was to investigate the influencing factors of turnover intention in the clinical dental hygienists. Methods: A self-reported questionnaire was completed by 415 dental hygienists in Gyeonggi, Chungcheong, Jeolla, and Kyongsang province from October 1 to December 31, 2014. Data were analyzed using IBM SPSS statistics 19.0 with a significance level of 0.05. The study instruments included 9 questions of the general characteristics of the subjects, 7 questions of job related characteristics, 16 questions of job stress, 20 questions of job satisfaction, 10 questions of burnout, 15 questions of organizational commitment, 10 questions of happiness index, and 10 questions of turnover intention measured by Likert 5 point scale. Results: Turnover intention was significantly related with job stress, burnout, and organizational commitment. Conclusions: In order to reduce the turnover intention in the hospital workers, it is very important to manage the human resources through continuous development of the competence and performance activation program.

Health Status Assessment Tool Development based on Dietary Patterns in Middle-Aged Women (중년 여성의 식생활 중심 건강상태 판정 도구 개발)

  • Lee, Hye-Jin;Lee, Kyung-Hea
    • Korean Journal of Community Nutrition
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    • v.21 no.1
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    • pp.37-52
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    • 2016
  • Objectives: This study was performed to develop an assessment tool for middle aged women's health status based on dietary patterns, which will have practical applications in the working field of health and hygiene, aiming at improving the middle aged women's quality of life through their health improvement. Methods: As a first step, a literature review was conducted and the original data of '2008~2009 Korea Health and Nutrition Examination Survey' were reanalyzed. This analysis identified 65 preliminary questions that may be relevant to the study. After verifying the content validity by experts, the 65 questions were reduced into 51 questions. In order to secure higher validity of the candidate items, verification of their clinical validity was conducted among women aged between 45 and 60 years. Finally, an assessment tool was developed by applying weight and scoring. Results: Selected 51 questions were used to verify clinical validity and the results showed that 20 questions were relevant, nine questions ('regular meal time', 'regular amount of meal', 'intake frequency of dairy products', 'intake frequency of fruits', 'intake frequency of meat products', 'intake frequency of high cholesterol foods', 'intake frequency of salty foods', 'appetite', 'eat breakfast everyday') were related to dietary life. Eleven other questions ('self-rated health status', 'deep sleep', 'smoking', 'frequency of drinking', 'stress levels', 'health-related fitness levels', 'pounding of the heart', 'strange feelings on the skin', 'interfere with daily life', 'menopause will bring you a chance to see the life in a different perspective', and 'body mass index') were selected as valid questions. For the response scale for each question, 5 point Likert scale was used to make total 100 point score. Conclusions: This study is the first attempt to develop a health status assessment tool for middle aged women based on their dietary patterns. We conclude that this tool is expected to be a useful and practical tool in the field.

An Analysis of Prospective Teachers' Feedback on Field Experiences: Focusing on the Case of T National University of Education (교육실습에 대한 초등예비교사들의 환류분석: T교육대학을 중심으로)

  • Kim, Youngjoo
    • Journal of the Korea Convergence Society
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    • v.9 no.2
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    • pp.229-239
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    • 2018
  • The present study analyzed feedback from prospective teachers on field experiences in terms of their satisfaction and perceptions on the appropriateness of length and timing, benefits, and problems. Data were collected through a survey administered to seniors at a national university of education who completed all of the field experiences the university offered. The survey questionnaire consisted of 25 5point Likert scale questions and 15 open-ended questions. A total of 353 survey questionnaires were distributed, and 326 were returned. Analyses of the data revealed that satisfaction level on field experiences and the appropriateness of length and timing, benefits and problems the participating prospective teachers perceived by the respondents differed according to the types of field experiences. Based on these results, the study discusses implications and provides suggestions for improvement.

The Effects of Middle School Students' Participation in After-school Sports Activities on Psychological Well-being (중학생의 방과 후 스포츠 활동 참여가 심리적 안녕감에 미치는 영향)

  • Kim, Ki Seung;Ham, Hae-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.3
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    • pp.469-480
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    • 2020
  • The purpose of this study is to empirically analyze the effects of middle school students' participation in after-school sports on psychological well-being. A survey was conducted on 280 students in 7th, 8th, and 9th grades attending two middle schools in Gongju-si, Chungnam, for one month from September 8 to October 17, 2019. The scale developed by Ryff (1995) was used to measure psychological stability. Subfactors including self-acceptance (6 questions), positive interpersonal relationships (5 questions), autonomy (6 questions), environmental control (5 questions), purpose of life (5 questions), and personal growth (5 questions) comprised a total of 32 questions measured on the Likert 5-point scale. The internal fit score (Cronbach's alpha) was .76-.83, with 146 students (52.1%) participating in after-school sports activities. The effect was high in the participant group. All variables, including the six subfactors, were verified statistically. These findings are consistent with the studies of Kang Myung-hwa (2011) and Kim Pan-su (2012), which reported that the sports activities of middle school students directly affect the development of emotions. This study verified the need to strengthen after-school sports activities and to engage problem children. After-school sports activities should be reviewed in the context of social issues that are becoming increasingly serious.

High Rank 7th Graders' Ideas on the Appropriate Inquiry Problems (중학교 1학년 상위권 학생들의 적절한 탐구 문제에 대한 생각)

  • Kim, Jae-Woo;Oh, Won-Kun
    • Journal of The Korean Association For Science Education
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    • v.22 no.2
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    • pp.261-266
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    • 2002
  • To investigate the pupils' ideas about appropriate scientific inquiry problem, we have chosen the 105 boys and girls of 7th grade in a middle school in Seoul, Korea. Their marks in science are within the highest one-third of their classes. The pupils have made their own scientific inquiry questions, which is to be investigated by themselves in summer vacation. The 105 inquiry questions were gathered and evaluated by the pupils with 5-point Likert scale. From these, we have found that the questions inquiring novel phenomena, questioning causality, or containing scientific terms were evaluated as appropriate. Some questions were changed during performance. The pupils have changed their inquiry problems if they feel any difficulties in performing the inquiry.