• Title/Summary/Keyword: 5-point Likert scale questions

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Factors Affecting the Turnover Intention of Dental Hygienists: Emotional Labor, Job Satisfaction, and Social Support

  • Noh, Sun-Mi;Lim, Hee-Jung;Kim, Myoung-Hee;Im, Ae-Jung;Lim, Do-Seon
    • 치위생과학회지
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    • 제18권5호
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    • pp.271-279
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    • 2018
  • This study aims to contribute to managing the human resource of dental hygienists and qualitatively enhancing dental medical services by examining factors that affect their turnover intention. Therefore, it attempted to examine their degrees of emotional labor, job satisfaction, and social support and the effects of each variable on turnover intention. This study administered self-reporting questionnaires to dental hygienists working in dental hospitals, dental clinics, and general or university hospitals in Seoul Metropolis and Gyeonggi-do by conducting convenience sampling, from May 18, 2017 to August 4, 2017. Among a total of 224 copies that were distributed, a total of 223 copies, excluding 1 copy with poor responses, were used in the data analysis. The research tools comprised 12 questions on general characteristics, 24 questions on emotional labor (4-point Likert scale), 16 questions on job satisfaction (5-point Likert scale), 8 questions on social support (4-point Likert scale), and 4 questions on turnover (5-point Likert scale). The scores of dental hygienists were as follows: emotional labor, 2.49 out of 4; job satisfaction, 3.14 out of 5; social support, 3.04 out of 4; and turnover intention, 3.07 out of 5. Their turnover intention has a positive correlation with emotional labor, but a negative correlation with job satisfaction and social support. It was found that some factors that significantly influence turnover intention included the amount of overtime work and job satisfaction. Thus, dental medical institutes should search for measures, including improvement of the working environment, to reduce the amount of overtime work and enhance job satisfaction.

Kano 모델의 품질속성 분류를 위한 질문서 연구 (Comparing the Questionnaires for Classifying Quality Attributes in the Kano Model)

  • 김만호;송해근;박영택
    • 품질경영학회지
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    • 제41권2호
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    • pp.209-220
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    • 2013
  • Purpose: This paper compares and discusses the influence on the quality classification of Kano's questionnaire which is used for the Kano model(Kano et al., 1984), the 3-point Likert-scale newly proposed by Kano and the 5-point Likert-scale presented in this study. Methods: For the comparison, the current study conducts a survey of 631 television viewers. The classification results of the three methods are then compared with those of direct classification which is adopted as a standard for classification of quality attributes. Results: The agreement rates between the results using conventional Kano's questionnaire and the results using direct classification is higher than the results using 3-point and 5-point Likert-scales. In addition, the attributes grouped as must-be or attractive in the direct classification appear to be classified as one-dimensional attributes in the Likert-scales. Conclusion: In comparison with the convensional Kano's questionnaire, the Likert-scale questions highly tend to classify the quatity attributes as one-dimensional. Although the classification results of the 3-point and 5-point Likert-scales are the same, the 5-point Likert-scale has the advantage to classify quality attributes in more detail.

일부 치위생(학)과 학생의 성격유형과 교육만족도의 관련성 (The relationship between the personality types and satisfaction of education in dental hygiene students)

  • 김창숙;천세희;조미숙
    • 한국치위생학회지
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    • 제14권6호
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    • pp.943-949
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    • 2014
  • Objectives: The purpose of the study is to investigate the relationship between the personality types and satisfaction of education satisfaction in dental hygiene students. Methods: A self-reported questionnaire was filled out by 898 students in Busan, Gyeongnam, and Ulsan from March 2 to 25, 2014. Data were analyzed through t-test, correlation analysis, and multiple regression analysis. The instruments used personality types and satisfaction of education. The personality types was adapted from Korean Eyesenck Personality Questionnaire that was modified by Lee on the basis of Eysenck Personality Questionnaire(Eysenck & Eysenck, 1971). The questionnaire consisted of 44 questions including extroversion factors(18 questions) and neurotic tendency(26 questions). The questionnaire was score by Likert 5 scale. Cronbach alpha was 0.835 in the study. The neurotic tendency consisted of 26 questions and the higher score showed the higher neurotic tendency. Cronbach alpha was 0.927 in the study. The instrument for satisfaction of education was adapted from Kim and Go and partly modified. The instrument was categorized into dental hygiene department satisfaction(6 questions), major satisfaction(6 questions), facilities satisfaction(4 questions), lecture satisfaction(7 questions), and faculty satisfaction(4 questions). The instrument was scored by Likert 5 scale. Cronbach alpha of education satisfaction was 0.928 in the study. Results: Extroverted students showed 3.70 point which was the highest score in the department satisfaction(p<0.001). Less neurotic students showed 3.68 point which was the highest score in the department satisfaction(p<0.001). There was a strong positive correlation between the major satisfaction and department satisfaction(p<0.01). The personality types that affected the education satisfaction were related to the extroverted students and less neurotic students(p<0.01). Conclusions: The personality types had much influences on the satisfaction of the major and academic accomplishment.

신장이식 면역억제요법 가이드라인 개발을 위한 권고안 적용 범위 및 핵심질문 선정 (Formulation of the Scope and Key Questions of the Guideline Recommendations for Immunosuppressive Treatment in Kidney Transplantation)

  • 허승연;한나영;손민지;류정화;양재석;오정미
    • 한국임상약학회지
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    • 제29권1호
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    • pp.18-24
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    • 2019
  • Background: Although a growing number of guidelines and clinical researches are available for immunosuppressive treatment of post-transplantation, there is no clinical practice guideline for the care of kidney transplant recipients in Korea. Selection of a researchable question is the most important step in conducting qualified guideline development. Thus, we aimed to formulate key questions for Korean guideline to aid clinical decision-making for immunosuppressive treatment. Methods: Based on previous published guidelines review, a first survey was constructed with 29 questions in the range of immunosuppressive treatments. The experts were asked to rate the clinical importance of the question using a 5-point Likert scale. The questions reached 60% or more from the first survey and additional new questions were included in the second survey. In analyzing the responses to items rated on the 9-point scale, consensus agreement on each question was defined as 75% or more of experts rating 7 to 9. Results: In the first survey, 50 experts were included. Among the 29 questions, 27 were derived to get 60% or more importance and 3 new questions were additionally identified. Through the second survey, 9 questions were selected that experts reached consensus on 75% and over of the options. Finally, we developed key questions using PICO (patient, intervention, comparison, and outcome) methodology. Conclusion: The experts reached a high level of consensus on many of key questions in the survey. Final key questions provide direction for developing clinical practice guideline in the immunosuppressive treatment of transplantation.

Managing quality attributes using customer satisfaction coefficient

  • 송해근;김광필
    • 대한안전경영과학회지
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    • 제19권1호
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    • pp.157-167
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    • 2017
  • The two-way quality theory has been widely used as a method for classifying quality attributes for several decades. In particular, the Kano model that classifies attributes into not just conventional one-dimensional but must-be and attractive has gained popularity due to its applicability and ease of use. However, the wordings of the five alternatives in the Kano's questionnaire has been criticised for unclear meanings. This study proposes a new two-way model to classify attributes using 5-point Likert scale alternatives. For this, the current paper investigated a case of TV sets to examine how the proposed model works in comparison with the Kano model. The application results of the proposed model are different from the original one. The two-way model classifies quality attributes in more detail such as the "one-dimensional with an attractive tendency" attribute, which has a greater influence on satisfaction than dissatisfaction, the opposite "one-dimensional with a must-be tendency" attribute, and "highly one-dimensional" and "less one-dimensional" attributes. In this study, a potential satisfaction coefficient (PSC), a potential dissatisfaction coefficient (PDC), and an average potential coefficient (APC) to manage quality attributes are proposed and discussed for their utilization.

임상치과위생사의 이직의도에 영향을 미치는 요인 (Influencing factors of turnover intention in the clinical dental hygienists)

  • 민희홍;전지현;김영숙
    • 한국치위생학회지
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    • 제15권5호
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    • pp.831-839
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    • 2015
  • Objectives: The objective of the study was to investigate the influencing factors of turnover intention in the clinical dental hygienists. Methods: A self-reported questionnaire was completed by 415 dental hygienists in Gyeonggi, Chungcheong, Jeolla, and Kyongsang province from October 1 to December 31, 2014. Data were analyzed using IBM SPSS statistics 19.0 with a significance level of 0.05. The study instruments included 9 questions of the general characteristics of the subjects, 7 questions of job related characteristics, 16 questions of job stress, 20 questions of job satisfaction, 10 questions of burnout, 15 questions of organizational commitment, 10 questions of happiness index, and 10 questions of turnover intention measured by Likert 5 point scale. Results: Turnover intention was significantly related with job stress, burnout, and organizational commitment. Conclusions: In order to reduce the turnover intention in the hospital workers, it is very important to manage the human resources through continuous development of the competence and performance activation program.

중년 여성의 식생활 중심 건강상태 판정 도구 개발 (Health Status Assessment Tool Development based on Dietary Patterns in Middle-Aged Women)

  • 이혜진;이경혜
    • 대한지역사회영양학회지
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    • 제21권1호
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    • pp.37-52
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    • 2016
  • Objectives: This study was performed to develop an assessment tool for middle aged women's health status based on dietary patterns, which will have practical applications in the working field of health and hygiene, aiming at improving the middle aged women's quality of life through their health improvement. Methods: As a first step, a literature review was conducted and the original data of '2008~2009 Korea Health and Nutrition Examination Survey' were reanalyzed. This analysis identified 65 preliminary questions that may be relevant to the study. After verifying the content validity by experts, the 65 questions were reduced into 51 questions. In order to secure higher validity of the candidate items, verification of their clinical validity was conducted among women aged between 45 and 60 years. Finally, an assessment tool was developed by applying weight and scoring. Results: Selected 51 questions were used to verify clinical validity and the results showed that 20 questions were relevant, nine questions ('regular meal time', 'regular amount of meal', 'intake frequency of dairy products', 'intake frequency of fruits', 'intake frequency of meat products', 'intake frequency of high cholesterol foods', 'intake frequency of salty foods', 'appetite', 'eat breakfast everyday') were related to dietary life. Eleven other questions ('self-rated health status', 'deep sleep', 'smoking', 'frequency of drinking', 'stress levels', 'health-related fitness levels', 'pounding of the heart', 'strange feelings on the skin', 'interfere with daily life', 'menopause will bring you a chance to see the life in a different perspective', and 'body mass index') were selected as valid questions. For the response scale for each question, 5 point Likert scale was used to make total 100 point score. Conclusions: This study is the first attempt to develop a health status assessment tool for middle aged women based on their dietary patterns. We conclude that this tool is expected to be a useful and practical tool in the field.

교육실습에 대한 초등예비교사들의 환류분석: T교육대학을 중심으로 (An Analysis of Prospective Teachers' Feedback on Field Experiences: Focusing on the Case of T National University of Education)

  • 김영주
    • 한국융합학회논문지
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    • 제9권2호
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    • pp.229-239
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    • 2018
  • 본 논문은 교육대학에서 실시하는 교육실습프로그램을 구성하는 참관실습, 학습지도실습, 실무실습, 수업실습과 관련하여 만족도, 실습시기와 기간의 적절성, 실습을 통해 얻어지는 교육적 이점, 효과적 운영을 위한 개선점 등의 실태를 예비교사들의 환류를 토대로 분석한 것이다. 이 연구를 위해 지방에 소재하는 한 교육대학에서 위 다섯 가지 형태의 교육실습을 모두 이행한 4학년 재학생들을 대상으로 설문조사를 실시하였다. 설문은 25개의 5point Likert scale 문항과 15개의 개방형문항 등 총 40개의 문항으로 구성되었다. 설문지는 총 353명에게 배부되었고, 이중 92.35%인 326명이 응답하였다. 자료의 분석결과 만족도, 시기와 기간의 적절성, 실습의 이점과 개선점 등에 대한 예비교사들의 반응은 각 실습형태별로 다르게 나타났으며, 본 연구에서는 그 결과를 토대로 교육실습 개선을 위한 방안을 논의하였다.

중학생의 방과 후 스포츠 활동 참여가 심리적 안녕감에 미치는 영향 (The Effects of Middle School Students' Participation in After-school Sports Activities on Psychological Well-being)

  • 김기승;함혜수
    • 한국산학기술학회논문지
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    • 제21권3호
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    • pp.469-480
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    • 2020
  • 연구의 목적은 중학생의 방과 후 스포츠 활동 참여가 심리적 안녕감에 미치는 영향을 실증적으로 분석해 보는데 있다. 이를 위해서 충남 공주시에 있는 2개 중학교 1, 2, 3 학년 학생 280명을 대상으로 설문조사를 실시하였다. 설문 기간은 2019년 9월8일부터 10월 17일 까지 약 1개월 동안 실시하였다. 심리적 안정감의 측정도구는 Ryff(1995)가 개발한 척도를 사용하였다. 하위요인은 자아수용(6문항), 긍정적 대인관계(5문항), 자율성(6문항), 환경에 대한 통제력(5문항), 삶의 목적(5문항), 개인적 성장 (5문항) 등 총 32개 문항으로 Likert 5점 척도로 구성하였으며 본 연구의 내적합치도(Cronbach's α는 .76-.83으로 나타났다. 조사대상 학생 중 52.1%인 146명이 방과 후 스포츠 활동에 참가하고 있는 것으로 나타났다. 방과 후 스포츠 활동 유무에 따른 심리적 안녕감에 미치는 영향은 참여집단이 높은 것으로 나타났으며 심리적 안녕감의 6개 하위변위 자아수용, 긍정적 대인관계, 자율성, 환경에 대한 통제력, 삶의 목적, 개인적 성장 등 모든 변인이 통계적으로 유의성이 검증되었다. 이러한 연구결과로 볼 때 중학생의 스포츠 활동은 정서의 발달에 직접적인 영향을 미친다는 강명화(2011), 김판수(2012), 등의 연구와 일치하는 것으로 나타났다. 본 연구를 통해서 확인할 수 있었던 것은 방과 후 스포츠 활동의 강화 방안을 모색하고 문제아동을 적극 참여시키는 방안을 마련할 필요가 있다. 방과 후 스포츠 활동의 참여는 날로 심각해지고 있는 사회의 정화 차원에서 검토되어야 한다.

중학교 1학년 상위권 학생들의 적절한 탐구 문제에 대한 생각 (High Rank 7th Graders' Ideas on the Appropriate Inquiry Problems)

  • 김재우;오원근
    • 한국과학교육학회지
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    • 제22권2호
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    • pp.261-266
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    • 2002
  • 학생들은 어떠한 과학 탐구 문제를 적절한 것으로 생각하는지 조사하기 위하여, 서울 소재 중학교 1학년 중 과학 성적이 상위 1/3 안에 해당하는 105명을 연구 대상으로 선정하고, 이 학생들에게 자신들이 수행할 탐구 문제를 스스로 설정하게 한 다음, 이를 모두 수집하여 제시하고 각각의 문제에 대하여 적절한지 여부를 5단계 리커트 척도를 사용하여 평가하도록 하였다. 탐구 수행전 평가에서는 탐구 문제에 과학적 용어나 주제가 포함되는가, 쉽게 경험하기 어려운 내용이나 소재가 포함되는가, 원인과 결과의 인과적 관계를 질문하는가 등을 적절한 탐구 문제라고 하였다. 탐구 수행 후 탐구 문제가 변경된 학생들에게 그 이유를 조사한 결과 '실행 가능성'을 또 다른 준거로 생각함을 알 수 있었다.