• 제목/요약/키워드: 3 Level Service Model

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스마트 서비스: 개인의 앱스토어 사용의도에 영향을 주는 요인과 가치의 조절효과 (Smart Service: Determinants Influencing Individual users' Intention to Adopt AppStore and the Moderating Effect of Value)

  • 김근아;송영미;김상현
    • 한국정보시스템학회지:정보시스템연구
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    • 제19권3호
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    • pp.181-208
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    • 2010
  • As knowledge-based society comes to the fore, sharing knowledge becomes a hot issue. Among various types of knowledge, a significance of software(applications) and contents is a huge in a current society. Moreover, along with appearance of smartphone, for instance iPhone, Application Store(also known as AppStore) utilized as a common gateway for sharing software and contents, brings a big interest for many users and developers. However, prior research to understand users' behavior on AppStore has been a scant. Therefore, the main purpose of this study is to investigate the impact of key smart service environmental factors on AppStore in order to empirically explain users' psychological feelings of intention to use AppStore. Based on a well-known technology adoption model, TAM, the study incorporates three main characteristics(user, society, and service) with six constructs(Innovation, Enjoyment, Subjective Norm, Information Level, Content variety, and Cost), influencing perceived usefulness, which then affects users' intention to use AppStore. Results provide evidence that support the tested hypotheses. The implications of the findings suggest a new theoretical work for future AppStore research and offers suggestions that the researchers and practitioners of AppStore should consider regarding the development of application and contents.

Impact of fish consumption by subjects with prediabetes on the metabolic risk factors: using data in the 2015 (6th) Korea National Health and Nutrition Examination Surveys

  • Kim, Kyoung-yun;Park, Jeong Seop
    • Nutrition Research and Practice
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    • 제12권3호
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    • pp.233-242
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    • 2018
  • BACKGROUND/OBJECTIVES: The effects of fish consumption by subjects with prediabetes on the metabolic risk factors were examined based on the data from the $6^{th}$ Korea National Health and Nutrition Examination Surveys in 2015. SUBJECTS/METHODS: A total of 1,520 subjects who agreed to participate in a blood test and dietary intake survey were divided into a prediabetes group and normal blood glucose group, and the level of the subjects' fish consumption was divided into ${\leq}17.0g/day$, 18.0-93.0 g/day, and ${\geq}94g/day$. The correlation between the level of fish intake and the metabolic risk factors was evaluated by multinomial logistic regression analysis. RESULTS: A significant difference in the gender distribution was observed in the prediabetes group, which is a group with a high risk of non-communicable diseases, according to the fish intake, and there were significant differences in the total energy intake, protein intake, n-3 fatty acids intake, and the intakes of sodium and micro-nutrients according to the intake group (P < 0.05). In addition, the blood total cholesterol (TC) decreased 0.422 fold in model 1 (unadjusted) [95% confidence interval (CI): 0.211-0.845] and 0.422 fold in model 2 (adjusted for sex) (95% CI: 0.210-0.846) in those with a fish intake of 18.0-93.0 g/day (P < 0.05) compared to those with a fish intake of ${\leq}17.0g/day$. The blood TC decreased 0.555 fold (95% CI: 0.311-0.989) in model 1 and 0.549 fold (95% CI: 0.302-0.997) in model 2 in those with a fish intake of ${\geq}94g/day$ compared to those with a fish intake of ${\leq}17.0g/day$ (P < 0.05). CONCLUSION: Subjects with prediabetes or the metabolic risk factors can maintain their blood low density lipoprotein cholesterol (LDL-C) and blood TC concentrations at the optimal level by consuming fish (18.0-93.0 g/day).

항만에서 최적 생산성 및 서비스 수준 관리를 위한 소프트웨어 개발 (Software Development for Optimal Productivity and Service Level Management in Ports)

  • 박상국
    • 한국항해항만학회지
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    • 제41권3호
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    • pp.137-148
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    • 2017
  • 항만의 서비스 수준은 항만의 운영 및 관리 주체인 터미널운영사(TOC), 항만공사 및 정부의 입장에서 항만간 경쟁력의 기준이 되며, 항만의 이용 주체인 선사 및 화주의 입장에서는 어느 항만을 선택할 지를 결정하는 중요 지표로도 활용된다. 이러한 지표의 중요성을 고려하여 컨테이너 부두 및 벌크부두를 대상으로 중요 서비스 지표인 선석 점유율, 선박 대기율, 선석 처리량, 접안 척수, 평균 대기 척수, 평균 대기 시간과 같은 6개 지표를 객관적으로 정의하고 관리할 수 있는 소프트웨어를 개발하였다. 컨테이너 부두는 1개 선석부터 6개 선석까지와 벌크 부두는 1개 선석부터 4개 선석까지를 선택적으로 활용할 수 있도록 6개의 서비스 지표를 산정하여 예측이 가능토록 하였다. 이를 활용하면 선석점유율 대비 선박 대기율, 선석 처리량, 접안 척수, 평균 대기 척수, 평균 대기 시간을 예측할 수 있다. 추가하여 선박의 도착 패턴에 따라 선박 대기율과 항만의 생산성 지표인 연간 처리량도 어떻게 변화되는지를 예측할 수 있도록 하였다. 결과적으로, TOC 입장에서는 서비스 지표인 선박 대기율과 생산성 지표인 연간 처리량의 관계에서 최적의 운영 수준을 전략적으로 선택(Trade-off)할 수 있으므로 경쟁 항만에 대비하여 더 많은 선사 및 화주를 유치할 수 있으므로 터미널 수입도 극대화할 수 있다.

3차원 동영상 데이터의 통계적 모델링과 주기적 평균값에 의한 Smoothing 방법에 관한 연구 (A Study on a Statistical Modeling of 3-Dimensional MPEG Data and Smoothing Method by a Periodic Mean Value)

  • 김덕성;김태형;이병호
    • 전자공학회논문지S
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    • 제36S권6호
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    • pp.87-95
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    • 1999
  • 본 논문에서는 ATM망에서 3차원 동영상 데이터의 시뮬레이션 모델을 제시한다. 이 모델은 슬라이스 레벨에 기초를 두며, PVAR(Projected Vector Autoregressive)모델이라고 명한다. PVAR 모델은 자기상관성(Autocorrelation)과 히스토그램(Histogram)특성을 만족하기 위해 AR(Autoregressive)모델에 기초로 모델링 되고 프로젝션 함수(Projection function)에 의해 실제 데이터를 매핑 한다. 프로젝션 함수로는 CDPF(cumulative distribution probability function)를 사용한다. 이때 과정은 슬라이스 단위로 수행된다. 제안된 모델은 자기 상관성과 히스토그램을 만족시키는데 좋은 성능을 보여주고, 네트워크 성능 분석에 중요하다. 이어서 이것을 주기적 평균값에 의한 Smoothing 방법에 적용한다. 일반적으로 QoS는 버퍼(buffer)에서의 셀 손신과 최대 지연에 관계된 CLR에 달려 있다. 따라서 제안한 Smoothing 기법은 QoS를 향상시키는데 이용할 수 있다.

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일부 종합 병원 로비의 공기 중 엔도톡신 농도에 미치는 환경 요인 평가 (An Assessment of Environmental Characteristics Associated with the Level of Endotoxin Concentration in Hospital Lobbies)

  • 이경민;염정관;이원재;류승훈;박동진;박동욱
    • 한국산업보건학회지
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    • 제24권3호
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    • pp.310-320
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    • 2014
  • Backgrounds: Endotoxin, which found in the outer membrane of the gram-negative bacteria cell wall, makes up almost all of the lipopolysaccharide(LPS). When people are exposed to endotoxin,it can result in diverse health effects such as an airway irritation and inflammation, fever, malaise, bronchitis, allergic asthma, toxic pneumonitis, hypersensitivity lung disease. Cases among the elderly, children or pregnant can occur more frequently than a healthy adult if they are repeatedly exposed to the existing endotoxin. Therefore, we investigated and assessed the environmental characteristics associated with the airborne endotoxin concentration level in six hospital lobbies. Method: Endotoxin from indoor air in six hospital lobbies was measured by an area sampling method and analyzed according to American Society for Testing and Materials International(ASTM international) E2144-01. Total suspended particulate(TSP), carbon dioxide($CO_2$), temperature and humidity were also measured by using direct reading measurements or airborne sampling equipment at the same time. Environmental characteristics were appropriately divided into two or three groups for a statistics analysis. One-way analysis variable(one-way ANOVA) was used to examine a difference of the endotoxin concentration, depending on the environmental characteristics. In addition, only variables with p-value(p<0.25) were eventually designed to the best model by using multiple regression analysis. Results: The correlation analysis result indicated that TSP(p=0.003) and $CO_2$(p<0.0001) levels were significantly associated with endotoxin concentration levels. In contrast, temperature(p<0.068) and humidity(p<0.365) were not associated with endotoxin concentration. Levels of endotoxin concentration were statistically different among the environmental characteristics of Service time(p=0.01), Establishment of hospital(p<0.001), Scale of hospital(p=0.01), Day average people using hospital(p=0.03), Cleaning time of lobby(p=0.05), Season(p<0.001), and Cleaning of ventilation system(p<0.001) according to ANOVA. Finally, the best model(Adjusted R-square=72%) that we designed through a multiple regression test included environmental characteristics related to Service time, Area of lobby, Season, Cleaning of ventilation system, and Temperature. Conclusions: According to this study, our result showed a normal level of endotoxin concentration in the hospital lobbies and found environmental management methods to reduce the level of endotoxin concentration to a minimum. Consequently, this study recognized to be requirement for the management of ventilation systems and an indoor temperature in order to reduce the level of endotoxin concentration in the hospital lobbies.

복합환승센터 인근 보행자도로의 시간대별 보행특성을 고려한 서비스수준에 관한 연구 (A Study of Walkway Level of service reckon with Pedestrian Characteristic on Complex-transit center)

  • 이광선;최병무;금기정
    • 대한교통학회지
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    • 제28권5호
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    • pp.7-15
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    • 2010
  • 보행자도로의 서비스수준은 보행교통류율, 보행속도, 보행밀도의 보행특성으로 정의되고 있으며, 우리나라에서는 "도로용량편람"에서 이를 제시하고 있다. 그러나, 도로용량편람에서 제시한 서비스수준은 첨두시 출퇴근통행자를 대상으로 분석한 자료를 기반으로 하고 있어, 다양한 통행목적과 보다 쾌적한 보행환경을 고려한 서비스수준의 재정립이 요구되며, 이에 따라 본 연구에서는 시간대별 보행자의 특성을 조사 및 분석하고, 이를 통계적으로 검증하여 보행자도로의 평가기준을 제시하고자 한다. 보행자의 통행목적이 다양한 복합환승센터 인근도로를 대상으로 첨두시 및 비첨두시의 시간대별 보행속도 및 교통류율을 조사하고, 그룹간 통행특성이 다름을 통계적으로 검증하도록 한다. 이를 기반으로 보행밀도를 추정하는 모 형식을 구축하여 서비스수준 E에 해당하는 용량(67.3인/분/m)을 산출하였고, 기존 방법론에 따라 HCM의 서비스수준 단계별 범위를 적용하여 보행자도로의 서비스수준을 수립하며, 향후 보행자도로의 설계기준으로 활용할 수 있도록 제시하고자 한다.

유통업 종사자의 감정노동 영향과 사회적 지원 및 직무자율성의 조절효과 (The Effects of Emotional Labor and Moderating Effect of Social Support and Job Autonomy on Retailing services employee's)

  • 지귀정;박지영;김제숭
    • 대한안전경영과학회지
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    • 제17권3호
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    • pp.247-263
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    • 2015
  • This study seeks to identify effects derived from emotional labor in the distribution industry, and draw ways to systematically manage the employees by exploring effects of the emotion work on performance. For the purpose, literature reviews and empirical experiments were conducted to find out effects of emotional labor and false face acting on emotion work and organizational performance and effects of social support and job autonomy on the relationship between emotion work and organizational performance. To verify the hypothesis, we conducted a hierarchical regression analysis and structural equation model analysis using SPSS 20 and AMOS19. The result of the verification in this study is as follows: First, effects of emotional labor on burnout was found to be statistically significant, second, as for the path-coefficient for "emotional labor ${\rightarrow}$ emotion work" and "emotional labor ${\rightarrow}$ job satisfaction" was not statistically significant, while the path-coefficient for "emotional labor ${\rightarrow}$ service level" was found to be statistically significant. Third, effects of emotion work on job satisfaction was found statistically significant, fourth, emotion work on the service level was found statistically significant, fifth, effects of false face acting on emotion work was found statistically significant, sixth, effects of false face acting on burnout was statistically significant, seventh, moderating were found statistically significant and lastly, moderating effects of the relationship between emotion work from job autonomy and organization performance was not verified in job satisfaction, while emotion work, job autonomy, and interaction variable in service level were statistically significant.

금융상품정보 비교분석에 대한 연구 (A Comparative Analysis on the Information of Financial Service Accounts)

  • 장우권;김현희
    • 한국도서관정보학회지
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    • 제35권1호
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    • pp.187-213
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    • 2004
  • 은행의 생존전략에서 가장 중요한 것은 고객을 확보하는 것이다. 이를 위해서는 소비자(고객)에 대한 금융상품정보의 맞춤정보화가 이루어져야 한다. 소비자들이 금융상품에 대한 구매의사결정에 실질적인 도움을 주기 위해서는 인터넷을 통한 금융상품 정보의 적절한 제공이 무엇보다 중요하다. 특히 이 연구에서 나타난 금융상품 선택과 관련된 소비자 행태, 인터넷을 통한 금융상품정보 정보탐색실태, 금융상품정보에 대한 소비자 정보요구도, 인터넷 금융사이트 제공, 상품정보 콘텐츠 비교, 금융신상품정보 비교, 은행별 상품정보에 대한 계량적 비교 분석은 고객의 정보요구를 만족시킬 수 있는 요인들이다.

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중국, 미국, 독일의 생물전공자와 비교한 한국 생물예비교사의 자연선택개념 이해 수준 분석 (Analyzing Korean Pre-service Biology Teachers' Understanding of the Concept of Natural Selection in Comparison with Chinese, American, and German Biology Majors)

  • 하민수
    • 한국과학교육학회지
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    • 제36권5호
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    • pp.729-737
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    • 2016
  • 자연선택개념은 진화론의 핵심개념으로 다양한 생물학적 문제를 해결하기 위해 이해해야 될 필수 개념이다. 이 연구는 한국예비생물 교사들의 자연선택개념의 이해 수준을 조사하기 위하여 중국, 미국, 독일의 생물전공자와 비교하는 것을 목적으로 한다. 특히 이 연구에서는 자연선택개념의 두 개념요소인 생태개념과 유전개념으로 구분하여 예비생물교사의 자연선택개념을 분석하였다. 우리나라 예비생물교사 376명을 포함하여 1226명의 한국, 중국, 미국, 독일의 생물전공 예비교사의 자료를 토대로 분석하였다. 검사도구는 생태개념과 유전개념문항 각 10개씩을 포함하고 있는 Conceptual Inventory of Natural Selection의 20문항을 라쉬모델, 다변량분산분석, 일변량분산 분석을 활용하여 분석하였다. 그 결과 우리나라 예비생물교사의 자연선택개념 수준은 중국과 비슷하고 미국, 독일에 비하여 낮았다. 생태개념과 유전개념으로 구분하여 살펴보면, 우리나라 예비생물교사 1학년의 경우 중국과 독일에 비하여 유전개념이 유의미하게 낮았으며, 4학년의 경우 미국과 독일에 비하여 생태개념이 유의미하게 낮았다. 3년간의 예비생물교사 교육과정 동안 유전개념에 대한 교육은 성공적이었으나, 생태개념의 교육은 성공적이지 못하였다. 이 연구결과를 토대로 자연선택개념의 이해를 위한 예비생물 교사교육에 대해서 논의한다.

독립형 호스피스 센터 모델 개발에 관한 연구 (A Study on the Development of an Independent Hospice Center Model)

  • 노유자;한성숙;김명자;유양숙;용진선;전경자
    • 대한간호학회지
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    • 제30권5호
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    • pp.1156-1169
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    • 2000
  • The study was aimed at developing an independent hospice center model that would be best suited for Korea based on a literature review and the current status of local and international hospices. For the study, five local and six international hospice organizations were surveyed. Components of the hospice center model include philosophy, purpose, resources (workers, facilities, and equipment), allocation of resources, management, financial support and hospice team service. The following is a summary of the developed model: Philosophies for the hospice center were set as follows: based on the dignity of human life and humanism, help patients spend the rest of their days in a meaningful way and accept life positively. On the staff side, to pursue a team-oriented holistic approach to improve comfort and quality of life for terminally ill persons and their families. The hospice center should have 20 beds with single, two, and four bed rooms. The center should employ, either on a part-time or full-time basis, a center director, nurses, doctors, chaplains, social workers, pharmacists, dieticians, therapists, and volunteers. In addition, it will need an administrative staff, facility managers and nurses aides. The hospice should also be equipped with facilities for patients, their families, and team members, furnished with equipment and goods at the same level of a hospital. represented by a center director who reports to a board and an advisory committee. Also, the center director administers a steering committee and five departments, namely, Administration, Nursing Service, Social Welfare, Religious Services, and Medical Service. Furthermore, the center should be able to utilize a direct and support delivery systems. The direct delivery system allows the hospice center to receive requests from, or transfer patients to, hospitals, clinics, other hospice organizations (by type), public health centers, religious organizations, social welfare organizations, patients, and their guardians. On the other hand, the support delivery system provides a link to outside facilities of various medical suppliers. In terms of management, details were made with regards to personnel management, records, infection control, safety, supplies and quality management. For financial support, some form of medical insurance coverage for hospice services, ways to promote a donation system and fund raising were examined. Hospice team service to be provided by the hospice center was categorized into assessment, physical care, emotional care, spiritual care, bereavement service, medication, education and demonstrations, medical supplies rental, request service, volunteer service, and respite service. Based on the results, the study has drawn up the following suggestions: 1. The proposed model for a hospice center as presented in the study needs to be tested with a pilot project. 2. Studies on criteria for legal approval and license for a hospice center need to be conducted to develop policies. 3. Studies on developing a hospice charge system and hospice standards that meet local conditions in Korea need to be conducted.

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