• Title/Summary/Keyword: 환자 경험

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Development of Customer Experience-Based TB Management Service for a Local Public Medical Institution (일 지역공공의료기관의 고객경험기반 결핵관리서비스 디자인)

  • Kang, Myung-Ju;Chung, Kyung-Hee;Jo, Eun-Young
    • The Journal of the Korea Contents Association
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    • v.18 no.9
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    • pp.399-410
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    • 2018
  • This study is a methodological approach to the study of a customer experience-based Tuberculosis(TB) management service design for a local public medical institution, with the application of the service design process by the Design Council in the UK. This study designed a TB management service for a local public medical institution using the service design method which identifies and resolves TB management-related problems based on experiences of medical personnel of TB facilities as well as of TB patients. To design a TB management service for the whole process from hospitalization to discharge and then to cooperation with local communities, a team was formed with 12 TB management-related personnel. The team went through the four phases of service design process: Discover, Define, Develop and Deliver. In addition, the TB management service based on customer experience was developed that included eight services related to processes from hospitalization to discharge and cooperation with local communities. According to the study results, a service design methodology was found to be considerably effective in developing a service program that takes into account an overall circumstance of various relevant personnel as well as patients. It is suggested that further studies use a service design methodology in developing various health management service programs in need of improvement of work efficiency among relevant personnel as well as providing the best satisfaction for customers by identifying hidden needs based on their experiences.

간호사의 영양교육에 대한 인식 및 영양지식

  • 윤현숙;최윤영
    • Proceedings of the KSCN Conference
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    • 2003.11a
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    • pp.1087-1088
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    • 2003
  • 영양사들이 영양서비스에 대한 중요성을 인지하고 있으나 과중한 급식업무에 많은 시간을 할애하고 있으며, 또한 영양사 인력부족으로 인하여 환자에 대한 영양상담이나 영양교육이 제대로 이루어지지 않은 병원도 있어 간호사들이 영양교육을 실시하는 병원도 있는 형편이다. 따라서 영양사의 원활한 업무수행 및 역할 확대를 위하여서는 이에 영향을 미칠 수 있는 의사, 간호사 등 타 의료진의 영양관리에 대한 인식파악이 필요하다고 생각되어 마산시와 창원시 및 경남 함안군에 위치한 2-3차 의료기관에 종사하는 보건의료인 중 간호사(197명)와 간호조무사(94명) 291명을 대상으로 영양관리 중 영양교육에 대한 인식 및 영양지식을 조사하였다. 환자에 대한 영양교육이 ‘매우 필요하다’에 74.2%, ‘약간 필요하다’에 32.8%를 보였으며, 간호사와 전문대 졸업이상에서 간호조무사와 고졸자에 비하여 영양교육의 필요성에 대한 인식이 높게 나타났다(P < 0.001). 영양관련 과목을 이수하지 않은 자는 47.9%, 이수한 자는 52.1%이였으며, 간호조무사(60.4%)가 간호사(42.1%)에 비하여 (P < 0.01), 그리고 근무경력 2년 이상(51.5-59.4%)에서 2년 미만(34.4%)에 비하여(p < 0.05) 영양관련 과목을 이수하지 않은 율이 높게 나타났다. 영양관련 과목 이수자 중 영양지식 습득정도는58.7%가 ‘부족’한 것으로, 40.6%가 ‘보통’인 것으로 답하여 대체적으로 부족하다고 인정하고 있었으며, 학력이 낮을수록 ‘부족’하다고 답하여 학력에 따른 유의적인 차이가 있었다(P <0.05). 영양교육 연수경험이 있는 대상자는 8.6%, 없는 자는 91.4%로 간호사에게 영양교육 연수가 거의 없는 것으로 나타났다. 영양교육 담당자의 적임자로는 영양사 69.3%, 간호사 21.3%로 답하였으며, 간호조무사는 영양교육 적임자로 영양사 82.7%, 간호사 5.8%로 답한 반면 간호사는 영양사 63.5%, 간호사 27.9%로 답하여 유의적인 차이가 있었다(p<0.001). 기회가 주어지면 영양교육에 참여하겠다는 대상자가 47.2%, 참여하지 않겠다는 자가 52.8%로 약1/2정도는 기회가 온다면 참여하겠다는 의지를 보였다. 영양교육에 참여하지 않겠다는 대상자의 43.4%가 ‘전문지식 부족’, 40.5%가 ‘전문가가 담당하는 것이 바람직하다’, 11.9%가 ‘업무량 과중’을 이유로 들었다. 환자치료 시에 영양에 대한 내용을 지도한 경험이 있는 대상자는 48.8%, 지도경험이 없는 자는 51.2%로 나타났으며, 간호사(60.9%)가 간호조무사(23.4%)에 비하여 지도경험율이 높고(p <0.001), 기혼자(57.4%)가 미혼자(44.2%)에 비하여 높으며(p < 0.05), 근무경력 2년 이상이 2년 미만에 비하여(P <0.05), 그리고 전문대 졸업 이상이 고졸에 비하여 유의적으로 높게 나타났다(p<0.001). 영양지식점수의 분포는 good group 55.3%, fair group 41.2%, Poor group이 3.4%이었으며, good group의 평균 점수는 16.1 $\pm$ 1.1점, fair group은 12.7 $\pm$ 1.4점, poor group은 6.6 $\pm$ 2.8점으로 세 군간에 유의적인 차이가 있었다(p < 0.001). 영양지식 점수의 전체평균은 20점 만점에 14.3 $\pm$ 2.5점이였다. 이상의 결과에서 환자의 영양교육 및 상담업무를 원활하게 수행하기 위하여 영양과 내에 급식관리와는 별도로 임상영양 및 영양교육을 담당하는 부서가 설치되어야 하며 영양사의 인력확보가 필요하다고 사료된다. 이상의 연구결과에서 간호사들은 영양교육이 필요하다고 인식하고 있었으나 간호사를 영양교육의 적임자로 보는 시각이 비교적 높았고 약 1/2정도는 영양교육에 참여하겠다는 의지를 가지고 있을 뿐만 아니라 실제로 영양지도를 한 경험이 있는 것으로 나타났다. 그러나 1/2 정도가 영양관련과목을 이수하지 않았으며, 91.4%가 영양교육 연수경험이 없는 것으로 나타났다.

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Evaluation of Folk Cancer Remedies in Korea (암 관련 민간요법의 평가)

  • 유태우
    • Proceedings of the KSCN Conference
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    • 2004.05a
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    • pp.366-371
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    • 2004
  • 최근에 조사된 연구에 따르면 한국 성인 암환자의 50∼60%가 민간요법 또는 대체요법을 사용하고 있으며, 그 중 70% 정도가 효과를 보았고 부작용은 거의 경험하지 않았다고 보고하였다고 한다. 가족 및 친지, 동료환자 및 매스컴이 주된 정보원이었고, 대부분이 경제적 부담이 된다고 응답했지만 월 50만원 이상 지출하는 경우가 50% 이상이었다.(중략)

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특집 : 올바른 신장합병증 관리를 위해 - 당뇨병성 신증의 사회복지서비스 - 신장병 이후 사회복지 서비스에 대해

  • Im, Seong-Cheol
    • The Monthly Diabetes
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    • s.261
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    • pp.34-37
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    • 2011
  • 만성신부전을 진단받고 관리를 해나가는 일은 많은 변화를 요구하며 매우 어려운 일이다. 환자와 가족들이 어떠한 어려움을 경험하는지를 살펴보고, 사회복지사들이 어떤 도움이 될 수 있는지 이야기하고자 한다. 추가적으로 만성신부전 환자들이 이용할 수 있는 사회복지제도 서비스 소개를 하고자 한다.

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Awareness of Patient Safety and Performance of Patient Safety Activities among Hospitalized Patients (입원환자의 환자안전인식과 환자안전활동 수행 정도)

  • Kim, An-Na;Park, Jeong-Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.5
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    • pp.229-240
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    • 2021
  • The purpose of this study was to investigate the relationship between the awareness of patient safety and performance of patient safety activities among hospitalized patients, and to provide basic data for the development of programs to improve them. The subjects were 103 adult patients at a general hospital in D city. Data were collected from Feb. 22 to Mar. 12, 2021, using structured questionnaires to measure the awareness of patient safety and performance of patient safety activities. The mean (±standard deviation) scores of awareness of patient safety and performance of patient safety activities were 4.22±0.52 out of 5 and 3.35±0.48 out of 4, respectively. The awareness of patient safety varied significantly depending on patient safety education (t=4.85, p<.001). The performance of patient safety activities varied significantly depending on marital state (t=2.75, p=.007) and patient safety education (t=3.88, p<.001). There was a significant correlation between the awareness of patient safety and the performance of patient safety activities (r=.59, p<.001). It is thus necessary to promote the improvement of the patient safety culture by developing programs to improve awareness of patient safety and performance of patient safety activities in hospitalized patients and to apply them systematically in clinical practice.

Convergence Study on Perception and Performance of Patient Private Information Protection in Nursing Students with Clinical Practice (임상실습 경험 간호학생의 환자 개인정보보호 인식과 실천에 대한 융합적 연구)

  • Lee, Hyun-Jung
    • The Journal of the Convergence on Culture Technology
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    • v.4 no.2
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    • pp.53-60
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    • 2018
  • The purpose of this study was to research the perception and performance of patient private information protection(PPIP) of 76 nursing students with clinical practice of 18 weeks. The mean score of perception on PPIP (4.62 points/5 points) was significantly higher than the performance(3.84 points/5 points). There was a statistically significant positive correlation between perception and performance. In the future, it is necessary to study the interdisciplinary convergence study to understand the factors affecting the perception and performance of PPIP of nursing students and to Develope and apply of PPIP education program for nursing students. Also it is necessary to seek joint plans between medical institutions and universities to improve the perception and performance of PPIP.

A Convergence Study on the Patient Safety of Nursing Students who have experienced Clinical Practice (임상실습을 경험하는 간호학생의 환자안전에 관한 융·복합연구)

  • Park, Jeong-Eun
    • Journal of Convergence for Information Technology
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    • v.9 no.12
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    • pp.88-97
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    • 2019
  • This study was conducted to identify factors affecting patient safety management (PSM) of nursing student's who have experienced clinical practice. The study subjects were 232 nursing students in five universities in five cities. Data were collected between June 17 and July 30, 2019 using by completing structured self report questionnaires. Data were analyzed using T-test, ANOV A, Pearson's correlation coefficient, and multiple regression using SPSS/WIN 22.0. In correlation ana lysis, significant positive correlations were found between PSM practice, PSM importance awareness (r= .42, p<.001), PSM knowledge(r= .29, p<.001), and PSM attitude(r= .35, p<.001). In multiple regressi on analysis, PSM importance awareness(β=.19, p<.001) was factor predicting PSM practice of nursing students, which explained 36.2% of the variance in the model. Thus, we emphasize that continuing PSM education at the university is required to improve PSM competency.

A study on Symptom Experience, Spiritual Well-Being, and Depression in Patients Undergoing Hemodialysis (혈액투석 환자의 증상경험, 영적 안녕 및 우울에 관한 연구)

  • Song, Ju Yeon;Oh, Pok-Ja
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.5
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    • pp.660-670
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    • 2016
  • This cross-sectional descriptive investigation attempted to identify the relationship among the symptoms, spiritual well-being, and depression experienced by patients undergoing hemodialysis. Data were collected from 146 patients at 6 hemodialysis clinics from October 15th, 2014 to January 15th, 2015. The Dialysis Symptom Index (DSI) was used to measure symptom experience, spiritual well-being was measured using the Spiritual Well-being Scale, and depression was assessed using the Center for Epidemiologic Studies Depression Scale (CES-D). The data were analyzed using ANOVA, the t-test, Scheffe's test, Pearson correlation, and hierarchical regression analysis. The mean score of the symptom experience was 26.43 (range: 0~85), the mean spiritual well-being score was 47.79 (range: 20~80), and the mean depression score was 10.56 (range: 0~35). It was found that greater existential well-being leads to lower depression (r=-.23, p=.004) and symptom experience (r=-.17, p=.045). Greater physical (B=.09) and emotional (B=.64) symptom experience leads to higher depression and the explanatory power of these factors was 52.1% (F=18.54, p<.001). Therefore, a comprehensive nursing intervention that can help reduce the symptom experience and increase the existential well-being in hemodialysis patients is needed to reduce their depression.

A Study on the Dental Hygienist's Awareness on the Elderly Long-Term Care Insurance System (치과위생사의 노인장기요양보험제도에 대한 인식도 연구)

  • Park, Jeong-Ran;Kwon, Sun-Hwa
    • Journal of dental hygiene science
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    • v.9 no.3
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    • pp.279-286
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    • 2009
  • This research targeted 253 dental hygienists who are working in parts of the South Gyeongnam Province to identify their Degree of Recognition on the Elderly Long-term Care Insurance System executed on July 1,2008 according to their awareness. The following conclusions were obtained. 1. Experience in managing elderly patients' oral cavity and specialized education on the elderly patients while studying dental hygiene (department) manifested statically significant difference with the appropriate age of the Long-term care worker(p<0.01, p<0.05). Moreover, there was significant difference in the level of understanding on the Elderly Long-term Care Insurance System depending on the experience of volunteering and on whether they got specialized education on the elderly patients while working(p<0.01). 2. There was significant difference in the awareness of the Elderly Long-term Care Insurance System following interest in the health of the elderly patients' oral cavity(p<0.05, p<0.01, p<0.001).

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The Study on Cardiopulmonary Resuscitation(CPR) Willingness to Perform and Confidence according to Converged Job Experience of School Health Teacher (보건교사의 융합적 직무경험에 따른 심폐소생술 수행 의지 및 자신감 연구)

  • Park, Yeon-Suk
    • Journal of the Korea Convergence Society
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    • v.8 no.2
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    • pp.137-147
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    • 2017
  • The purpose of this study is to analyze the difference about cardiopulmonary resuscitation(CPR) willingness to perform and confidence according to job experience of school health teacher. Measuring tools consist of general and job experience characteristics, cardiopulmonary resuscitation willingness to perform and confidence. The results of this study were as follows. Difference of willingness to perform CPR according to job experience of participants have a significant differences in teaching experience career (${\chi}^2=15.991$, p=.000), clinical nursing experience(${\chi}^2=13.808$, p=.003), if you meet someone who meets cardiac arrest(${\chi}^2=8.455$, p=.004). Difference of CPR performance confidence according to job experience of participants have a significant differences in religion(${\chi}^2=18.994$, p=.025), the working school system(p=.000), teaching experience career(.003), number of educated CPR (p=.000), if you meet someone who meets cardiac arrest(p=.036).