• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.635-646
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• 2008

시장 경제의 패러다임이 전통적인 제품 지배논리에서 서비스 지배 논리로 전환됨에 따라 서비스에 대한 체계적이고 과학적인 접근법의 필요성이 제기되고 있다. 이러한 필요성에 의해 최근 주목을 받고 있는 분야가 바로 서비스 사이언스이다. 서비스 사이언스는 서비스를 포괄적인 관점에서 바라보고, 분석하고 체계적으로 연구하고자 하는 새로운 학문분야라 할 수 있다. 본 연구는 최근에 제시된 서비스 사이언스 분석 방법론을 이용하여 현재의 서비스와 기술수준, 및 서비스 혁신간의 관계를 규명해 보고자 한다. 왜냐하면 기존의 연구들은 현재의 서비스 및 기술 수준과 서비스 혁신 노력의 관계에 대해서는 지금까지 별 관심을 보이지 않아왔다. 하지만 경로 의존성 (path dependency) 및 혁신자의 딜레마 (innovator's dilemma)를 고려할 때, 현재의 서비스 및 기술 수준과 혁신의 관계는 서비스 혁신의 연구에서 상당히 중요한 의미를 가진다고 볼 수 있다. 따라서 본 연구는 서비스 사이언스 분석방법론을 기반으로 서비스 수준의 차이에 따라 서비스 혁신 활동수준에서도 차이가 있는지, 서비스 혁신 활동 수준에 따라 서비스 활동 수준에서 차이가 발생하는지를 실증 분석해 보고자 하며, 또한 기술 수준이 서비스 활동 수준 및 서비스 혁신활동 수준과 어떠한 관련이 있는지 실증적으로 규명해 보고자 한다. 연구 결과 서비스 활동 수준에 따라 서비스 혁신 활동 수준에서 차이가 있는 것이 확인되었으며, 반대로 서비스 혁신 활동 수준에 따른 서비스 활동 수준의 차이도 존재하는 것으로 나타났다. 기술수준의 차이와 서비스 활동 수준 및 서비스 혁신 활동 수준간의 차이는 존재하지 않은 것으로 나타났다.

• Journal of Digital Convergence
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• v.11 no.6
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• pp.73-90
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• 2013

Our basic objective in this paper is to identify a relationship among services, technology level, and service innovation activities using service science approach. The empirical tests are two-fold: first, to find out a difference in the level of service innovations, depending on the service levels and vice versa; second, to investigate the relationship between technology level and service activities and between technology level and service innovation activities. The results of the study are as followed: (1) Service innovation activities are different depending on service activities. (2) Service activities are different depending on service innovation activities. (3) Differences between technology level and service activities and between technology level and service innovation activities do not exist. These findings have implications for both research and practice.

• Journal of Korea Society of Industrial Information Systems
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• v.20 no.5
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• pp.95-105
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• 2015

Prior studies have reported equivocal patterns of the results about the relationships between family involvement and firm performance, particularly financial performance. In line with this research trend, this study focuses on non-financial performance that agency costs may marginally influence. tries to identify the relationship between nepotism and the three types of innovation performance, namely corporate entrepreneurship, radical innovation performance, and incremental innovation performance. The results has shown that family involvement is positively correlated with the three types of innovation performance.

• Journal of Service Research and Studies
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• v.4 no.1
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• pp.37-47
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• 2014

Researches in the services field have evolved tremendously in the last 20 years. However, researches in service innovation still follows the traditional approaches of product quality improvements. The current research reviews the relevant literature from the past, and analyzes limitations each research possess, thus suggest a service innovation framework. Also, we have developed a diagnostic tool that measures the level of service innovation driven from actual cases. The current research suggests a new road map to organizations that pursue service innovation as well as a new research direction to the researchers in the field of service innovation.

• Management & Information Systems Review
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• v.37 no.3
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• pp.131-145
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• 2018

The purpose of this study is to analyze the effect of the fit between innovation strategy and firm characteristics on innovation performance. We conducted surveys for venture companies in the Southeast region, The results of multiple regression analysis based on 135 questionnaires are as follows : First, the higher the fitness between innovation strategy and social network level, the higher the innovation performance. Second, the higher the fitness between innovation strategy and management control system level, the more positive effect on innovation performance. Finally, the higher the fitness between innovation strategy and innovation culture, the higher the innovation performance. This result implies that the enterprise characteristics should be designed and operated in accordance with the innovation strategy implementation.

• Journal of Korea Technology Innovation Society
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• v.14 no.2
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• pp.223-245
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• 2011

We have analysed the impact of innovation on the employment in the Korean Service sector using KIS 2006 data. Our study is based on Bogliacino and Pianta (2010)'s model, which involves two main innovation strategies, technological competitiveness and cost competitiveness, as the main explanatory innovation variables for the employment dynamics. Empirical results show that an increase in demand was the strongest driver for an increase in employment in all four service sectors, including Science-based, specialized supplier, size and information intensive, and supplier dominated. Innovation strategy appeared to have a significant effect on employment at the firm level; Technological competitiveness showed a positive effect on employment in science based sector while cost competitiveness appeared to give a negative effect in specialized supplier sector. The firms in size and information intensive sector showed that increase in wages gives negative impact on their employment. However, cost competitiveness did not give any significant effect on employment dynamics of firms in size and information intensive sector and supplier dominated sector. This finding is different from the research of Bogliacino and Pianta (2010) on the European countries. One possible explanation would be that innovation strategy does not affect employment of firms in size and information intensive sector and supplier dominated sector since the level of innovativeness of these sectors in Korea fall behind that of European countries.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.249-254
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• 2006

본 연구의 결과에 의하면 품질관련 경영혁신을 지속적으로 추진하는 것이 경영시스템 품질수준을 향상시키는데 매우 효과적일 뿐만 아니라 품질경영 추진부서의 형태에 따라서 기업의 경영시스템품질 수준에 차이가 있음이 확인되었다. 이 연구의 결과는 우리나라 기업이 경영시스템 품질수준을 향상시키기 위한 목적으로 경영혁신 및 품질경영을 추진하는 데에 시사점을 제시하였다는 점에 그 의의가 있다.

• Journal of Technology Innovation
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• v.29 no.4
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• pp.31-57
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• 2021

This study explores the effect of open innovation activities on innovation performance by dividing into two dimensions of breadth and depth of open innovation activity, and it also verifies the mediating effect of technical protection between open innovation activities and innovation performance. In order to examine the hypothesis, it has surveyed 1,403 companies of manufacturing and service with experience in producing innovative results. The results find that the breadth of open innovation activities has a positive effect on the achievement of radical innovation, and the depth of open innovation activities brings a positive effect on the achievement of incremental innovation. The verification result of the mediating effect of technology protection indicates that partially mediated between the breadth of innovation activities and radical innovation activities, and in the case of the depth, it is completely mediated. The results of this study provide the crucial implications not only for the company promoting open innovation, but especially also for the companies promoting product innovation by acquiring technology.

• 한국디지털정책학회:학술대회논문집
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• 2005.11a
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• pp.123-141
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• 2005

지방분권과 행정혁신이 지금 이 시대에 주어진 국정과제라고 한다면 지방차지단체도 이를 거부하거나 배타적으로 대응할 수 없다. 따라서 지금부터라도 지방자치단체는 행정혁신의 과업을 착실히 준비해 가는 것이 필요하다. 이제 지방자치단체는 각 자치단체별로 여건과 특성을 반영할 수 있는 지방자치단체의 고유 혁신모델과 전략을 개발하여 단계별 혁신활동을 추진해야 한다. 이 연구는 지방행정혁신의 의미와 필요성 그리고 지방행정혁신의 수준진단의 필요성과 그 역할을 살펴보고 C도의 도정 행정혁신을 사례로 진단하여 그 결과를 분석하고 C도의 행정혁신의 개선방안을 제시하는데 있다.

• KDI Journal of Economic Policy
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• v.34 no.2
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• pp.41-53
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• 2012

This paper investigates the effect of competition on innovative activity. In the research contest, the foremost reason for limiting entry into tournaments is to raise the level of contestant's effort and to make the firms compete so that high value of innovation will be procured. Thus, a sponsor (or government) needs to take account into effort-inducing effect as well as effort-reducing effect from competition when she restricts entry. In this paper, this competition effect will be analyzed for the model of procurement for innovation, and it is shown that the individual effort level is not monotonic to the number of contestants.