• Review of Culture and Economy
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• v.17 no.2
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• pp.137-159
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• 2014

The items currently used in museum service evaluations fail to offer satisfactory suggestions that could aid in the improvement of museum services. This study aims to identify and develop items that take into consideration the unique nature of art museum services. This study also identifies factors that determine visitor satisfaction and decisions to revisit with the end of offering methods to improve art museum service. The research conducted was based on an on-site survey of visitors of the Gwangju Art Museum. 223 questionnaires were collected, 211 of which were used in the data analysis. Factor analysis was applied to identify service factors to be considered at art museums. Regression analysis was then applied to estimate the influence of each factor in visitor satisfaction and revisit intention. This study first identifies five service quality factors of art museums: display method, employers, content, facilities, and supplemental programs. Results of the regression analysis showed that content is the most important factor in raising customer satisfaction and revisit intention. Supplemental programs were also significant in raising young and family customer satisfaction. The results also showed that various supplemental services such as education and experiential programs were necessary. Service facilities were also statistically significant factors in customer satisfaction and revisit intention. This study contributes in identifying five factors that could better measure art museum service quality. It also suggests a method to improve museum service quality based on the results of empirical investigations. This information could be of great help to art museum operators and other researchers.

• The KIPS Transactions:PartD
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• v.13D no.4 s.107
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• pp.583-592
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• 2006

Software development based on product lines has been proved a promising technology that can drastically reduce cycle time and guarantee quality by strategically reusing quality core assets that belong to an organization. However, how to measure within a product line is different from how to measure within a single software project in that we have to consider the aspects of both core assets and projects that utilize the assets. Moreover, the performance aspects of overall project lines need to be considered within a product line context. Therefore, a systematic approach to measure the performance of product lines is essential to have consistent, repeatable and effective measures within a product line. This paper presents a context-based measurements elicitation approach for product lines that reflects the performance characteristics of product lines and the diversity of their application. The approach includes both detailed procedures and work products resulting from implementation of the procedures, along with their templates. To show the utility of the approach, this paper presents the elicited measurements, especially for technical management practices among product line practices. This paper also illustrated a real application case that adopt this approach. The systematic approach enables management attributes, i.e., measurements to be identified when we construct product lines or develop software product based on the product lines. The measurements will be effective in that they are derived in consideration of the application context and interests of stakeholders.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.13 no.3
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• pp.37-46
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• 2018

This paper define the research problem as the jeopardized situation of most startups in early chasm. Korean government have put more policy focus on helping these startups to jump over the chasm. One of the effective policy measures helps these startups defining the core competencies validated from target customers, in-housing them effectively, and therefore enhancing the level of differentiation against the competitors by "Product Pivoting Training Boots Camp." It ultimately give the key nudge to startups in struggling with unsold products after initial launch to the market. This paper carried out the empirical test to the target sample of startups participating in this camp. In particular, this research analyze the level of satisfaction of startups, as move along with characteristics of the participant and training program, going through this camp whether it enhance their will of application into real business case. The survey were delivered and collected from 203 startups in attending "Product Pivoting Academy, the following program of Startup Jump-up package policy module. The research result shows that all startups participating in this academy were so much satisfied and motivated strongly to take the training process into applying real business case in order to increase sales. The quality of the training program and the characteristics of the participants had mediating variable effects on the will of application with respect to the level of satisfaction. It imply that the program should put more attention on improving coaches' nudge and learning motivation of participants to enhance the level program satisfaction.

• Journal of the Korean Society for information Management
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• v.29 no.4
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• pp.191-208
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• 2012

Two fundamental aspects of speech summary generation are the extraction of key speech content and the style of presentation of the extracted speech synopses. We first investigated whether acoustic features (speaking rate, pitch pattern, and intensity) are equally important and, if not, which one can be effectively modeled to compute the significance of segments for lecture summarization. As a result, we found that the intensity (that is, difference between max DB and min DB) is the most efficient factor for speech summarization. We evaluated the intensity-based method of using the difference between max-DB and min-DB by comparing it to the keyword-based method in terms of which method produces better speech summaries and of how similar weight values assigned to segments by two methods are. Then, we investigated the way to present speech summaries to the viewers. As such, for speech summarization, we suggested how to extract key segments from a speech video efficiently using acoustic features and then present the extracted segments to the viewers.

• Journal of Convergence Society for SMB
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• v.6 no.4
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• pp.137-150
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• 2016

Along with the rapid development of IT technology and business services, the effort to provide new services to the customers has been increasing, and also the improvement and enhancement of legacy systems are continuously occurring for rapid service delivery. In this situation, the quality assurance of the source code for the legacy system became a key technical elements that can quickly respond to the service needs. Refactoring is an engineering technique to ensure the quality for the legacy code, and essential for the improvement and extension of the legacy system in order to provide value-added services. This paper proposes some features of refactoring techniques through surveying and analyzing the existing refactoring techniques and tools to enhance source code quality. When service developers want to refactor the source code of the legacy system to enhance code quality, our proposed features may provide with the guidance on what to use any technique and tool in their work. This can improve the source code quality with correct refactoring and without trial and error, and will also enable rapid response to new services.

• Journal of Korea Port Economic Association
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• v.25 no.1
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• pp.107-124
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• 2009

In order to create value for maritime tourism industry, new port infrastructures have been planned, improvements in passenger terminal services have been designed, and new maritime transport technologies have been applied, so that ports improve their efficiency and the quality of their service more than their national and international competitors. Thus, the purpose of this study is to verify the dimensions of the service quality of ocean passenger terminal. Based on a survey of 260 customers in port of Busan and Inchon, terminal service quality's five main dimensions have been checked regarding their fit with the use of Confirmatory Factor Analysis. Empirical results support that this is a valid instrument for measuring service quality of a ocean passenger terminal. The interactive sequence of computing Cronbach's alpha, corrected item-to-total correlation, and factor analysis was repeated a few times and resulted in a final set of 19 items representing five distinct dimensions-tangibles, responsiveness, knowledge, reliability, and accessibility. This finding provides the more appropriate instrument to evaluate the customers perception as well as to measure the service quality of ocean passenger terminal.

• Progress in Medical Physics
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• v.13 no.2
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• pp.90-97
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• 2002

The simulator which has a identical geometry with radiotherapy equipments, is a essential equipment to accomplish optimized radiotherapy plan through simulation by using diagnostic low energy X-ray. A Radiotherapy simulator has a combined technology from the therapeutic and diagnostic radiology and needs a periodical test for mechanical and optical properties, X-ray generator, image intensifier of simulator to keep the proper maintenance and radiation safety. Hence, tests were done and classified as i) mechanical and optical parameter for the gantry, collimator, and couch ii) key performance of the X-ray generator such as a kVp, mAs, and timer iii) performance of the image intensifier such as a resolution and contrast for three kinds of simulator, common use in clinic. The above result of tests will be applied to the acceptance test and periodical quality assurance procedure.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.13 no.1
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• pp.1-7
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• 2020

Directivity control technology of sound system is a key technology for improving sound quality. Providing a line source rather than a point source in an acoustic system can reduce the effects of attenuation interference at long distances, thereby providing high quality sound. In particular, A line-array speaker system can be used to provide coherent, high-quality sound over long distances. However, high frequencies have shorter wavelengths, so the distance between the speakers of a line array system must be shorter, but there are physical limitations. In this paper, we designed a wave guide and installed it in the speaker's compression driver to solve this problem. We measured and tested various acoustic characteristics to verify the performance of the speaker. As a result, when the line array sound system is constructed using the developed speakers, it is possible to provide a line source in all areas including the treble range, thereby achieving the same effect as a single extended source and providing high quality sound up to far distances.

• The Journal of the Korea Contents Association
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• v.16 no.10
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• pp.1-17
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• 2016

Recently, although many government agencies, including the Korea Tourism Organization, have been operating two-way interactive online idea proposal communities in order to reflect the various ideas of citizens in business, the utilization rate is still extremely low due to the lack of public's understandings and management's commitments. Therefore, based on previous studies on the characteristics of information quality, this research (1) derives key factors constituting idea quality in the context of online idea proposal communities, (2) classifies them into the content cues (value-added, relevancy, originality, and completeness) and the non-content cue (amount of writing) according to the heuristic-systematic model, and (3) finally validates how these content/non-content cues influence the knowledge adoption of administrators in an online idea proposal community. The findings of the structural equation modeling analysis with all of the 240 completed idea proposals in the 'Tourism Idea Bank' of Korea Tourism Organization reveal that, among content cues, value-added, relevancy, and originality have a significant effect on knowledge adoption. Moreover, it is also found that amount of writing as a non-content cue has a positive moderation effect on the relationships between originality and knowledge adoption.

• Journal of the Korea Institute of Building Construction
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• v.10 no.1
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• pp.91-99
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• 2010

The purpose of this study was to present the 6 sigma technique in construction projects, and to review the possibility of 6 sigma introduction. DMAIC (Design, Measure, Analyze, Improve, Control) methodology was used to increase the utilization of TIMS (Technology Information Management System). The results of this study were as follows. The introduction of the 6 sigma technique was very effective in the construction industry, but there were many difficulties in its application because of the characteristics of construction. As the 6 sigma technique emphasizes management based on data, it is essential to accumulate historical data and to achieve the standardization of the construction business process. Furthermore, it is necessary to apply 6 sigma for the competitiveness of the construction industry, and the development of suitable 6 sigma methodology for the construction industry is required.