• Title/Summary/Keyword: 품질경영

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A Study on the Competencies of Automotive Professional Engineers in Korea (자동차 신제품개발 관련 차량기술사의 전문적 업무역량 분석)

  • Kim, Joo-Young;Lim, Se-Yung
    • 대한공업교육학회지
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    • v.33 no.2
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    • pp.192-217
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    • 2008
  • This paper investigated the perceived criticalities and patterns of Korean Professional Engineer's competency regarding the working activities of automative product development, manufacturing, etc by using questionnaires responded to the survey which were applied to the automotive professors, experts and professional engineers (vocational parties) by e/mail, etc. This research investigated the following questions: First, what are the characteristic patterns, relevancy and perceived criticalities of Korean Professional Engineer's competencies? Second, What are the ranked priority of the Korean Professional Engineers' competencies? Are there any differency for each item, sub group of job, intelectual criterior of the competencies between relevancy and perceived criticalities according to the types of vocational parties, etc.? Accoring to the results; first, Professor group showed highest points among 3 groups per each item of the competencies by vocational parties Second, Chassis design group ranked top position among the 8 sub groups by vocational parties and, third, Problem Solving Knowledge ranked highest points than any others. Korean Professional Engineers are found to be positioned as key members, leaders and managers on surveying market, product planning, designing product & components, developing component parts, establishing shop with production equipment, managing quality control & material handling, organizing relevant meetings, developing human resources by training and learning, to back up finance with law matters, cooperating with concerned parties to achieve organizational goals, and to coordinate projects. etc, identifying ethical issues and business skills in order to survive and win to be competitive in various kinds of the automotive industry battle fields.

Relationships between Collective Intelligence Quality, Its Determinants, and Usefulness: A Comparative Study between Wiki Service and Q&A Service in Perspective of Korean Users (집단지성의 품질, 그 결정요인, 유용성의 관계: 수용자 관점에서 한국의 위키서비스와 Q&A 서비스의 비교)

  • Joo, Jaehun;Normatov, Ismatilla R.
    • Asia pacific journal of information systems
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    • v.22 no.4
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    • pp.75-99
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    • 2012
  • Innovation can come from inside or outside organizations. Recently, organizations have begun turning to external knowledge more often, through various forms of collective intelligence (CI) as collaborative platform to solve complex problems. Several factors facilitate this CI utilization phenomenon. First, with the rapid development of Internet and social media, numerous web applications have become available to millions of the Internet users over the past few decades. Web 2.0 and social media have become innovative web applications that provide an environment for human social interaction and collaboration. Second, the diffusion of simple and easy-to-use technologies that enable users to interact and design web applications without programming skills have led to vast, previously unknown amounts of user-generated content. Finally, the Internet has enabled communities to connect and collaborate, creating a virtual world of CI. In this study, web enabled CI is defined as a composed ability of individuals who are acting as a single cognitive unit to achieve common goals, think reasonably, solve problems, make decisions, carry out complex tasks, and develop creative ideas collectively through participation and collaboration on the web. Although CI plays a critical role in organizational innovation and collaboration, the dubious quality of CI is still problem that is difficult to solve. In general, the quality level of content collected from the crowd is lower than that from professionals. Thus, it is important to identify determinants of CI quality and to analyze the relationship between CI quality and its usefulness. However, there is a lack of empirical study on the quality factors of web-enabled CI. There exist a variety of web enabled CI sites such as Threadless, iStockphoto or InnoCentive, Wikipedia, and Youtube. One of the most successful forms of web-enabled CI is the Wikipedia online encyclopedia, accessible all over the world. Another one example is Naver KnowledgeiN, a typical and popular CI site offering question and answer (Q&A) services. It is necessary to study whether or not different types of CI have a different effect on CI quality and its usefulness. Thus, the purpose of this paper is to answer to following research questions: ${\bullet}$ What determinants are important to CI quality? ${\bullet}$ What is the relationship between CI quality factors and the usefulness of web-enabled CI? ${\bullet}$ Does CI type have a moderating effect on the relationship between CI quality, its determinants, and CI usefulness? Online survey using Google Docs with email and Kakao Talk was conducted for collecting data from Wikipedia and Naver KnowledgeiN users. A totoal of 490 valid responses were collected, where users of Wikipedia were 220 while users of Naver KnowledgeiN were 270. Expertise of contributors, community size, and diversity of contributors were identified as core determinants of perceived CI quality. Perceived CI quality has significantly influenced perceived CI usefulness from a user's perspective. For improving CI quality, it is believed that organizations should ensure proper crowd size, facilitate CI contributors' diversity and attract as many expert contributors as possible. Hypotheses that CI type plays a role of moderator were partially supported. First, the relationship between expertise of contributors and perceived CI quality was different according to CI type. The expertise of contributors played a more important role in CI quality in the case of Q&A services such as Knowledge iN compared to wiki services such as Wikipedia. This implies that Q&A service requires more expertise and experiences in particular areas rather than the case of Wiki service to improve service quality. Second, the relationship between community size and perceived CI quality was different according to CI type. The community size has a greater effect on CI quality in case of Wiki service than that of Q&A service. The number of contributors in Wikipeda is important because Wiki is an encyclopedia service which is edited and revised repeatedly from many contributors while the answer given in Naver Knowledge iN can not be corrected by others. Finally, CI quality has a greater effect on its usefulness in case of Wiki service rather than Q&A service. In this paper, we suggested implications for practitioners and theorists. Organizations offering services based on collective intelligence try to improve expertise of contributeros, to increase the number of contributors, and to facilitate participation of various contributors.

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The New Design Concept Paradigm for the 21st Korea Optical Industry (21세기 한국 안경 산업에 있어서 새로운 Design Concept의 전환)

  • Park, S.O.
    • Journal of Korean Ophthalmic Optics Society
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    • v.7 no.1
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    • pp.45-50
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    • 2002
  • The 'hands-on' craftsmanship of the 20th century has came and gone. Today, we are dealing with whole new, 'cerebral approach,' to concept and design with this new approach, design and function are very much dependant upon planning, sales, promotion, and the formative technique of the design industry. The innovative process of design constantly change as it reflects the needs and wants of society. It is and industry that constantly change as it reflects the needs and wants of society. It is and industry that constantly remakes and reshapes itself to suit current trend and outlook. The current idea being that consumers are looking for quality over quantity. Due to the 20th centuries dominant philosophy of functionalism, production intended to standardize the individual's purchasing choice. Aesthetic, or philosophic qualities played a second fiddle to the functional bias of a product, With production, Marketing, and research and development are integrated into the management process. This translates as good which include efficiency, quality, durability, and credibility an trademark and style. There is a definite 'post-modernist' movement and style in 21st century. Every possibility is available as the old boundaries of the 20th century are laid aside. There is a new, transformative quality to the current paradigm of design. The old "should" and "should not" of design no longerapplies. The integrated rative of design solves the usual disparity between aesthetic qualities and production. Design and profirability need not be stranger to one another. It can differentiate the image perceived of both enterprises and consumers by making use of integrated goods services. With an integrated system. both producers and designers win. While design gets full access to design in turn. All consumers make decisions based upon the evaluation of quality, service, and image ; even though it may not be a conscious decision to do so. Consumers are fully integrated human beings ; therefore producers who apply the new, integrated paradigmatic approach to concept, design, and production will reap the harvest of making a true relationship with individual buyer.

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The Effect of Information Service Quality on Customer Loyalty: A Customer Relationship Management Perspective (정보서비스품질이 고객로열티에 미치는 영향에 관한 연구: 고객관계관리 관점)

  • Kim, Hyung-Su;Gim, Seung-Ha;Kim, Young-Gul
    • Asia pacific journal of information systems
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    • v.18 no.1
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    • pp.1-23
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    • 2008
  • As managing customer relationship gets more important, companies are strengthening information service using multi-channels to their customers as a part of their customer relationship management (CRM) initiatives. It means companies are now accepting such information services not as simple information -delivering tools, but as strategic initiatives for acquiring and maintaining customer loyalty. In this paper, we attempt to validate whether or not such various information services would impact on organizational performance in terms of CRM strategy. More specifically, our research objective is to answer the next three questions: first, how to construct the instruments to measure not information quality but information service quality?; second, which attributes of information service quality can influence corporate image and customer loyalty?; finally, does each information service type have unique characteristics compared with others in terms of influencing corporate image and customer loyalty? With respect to providing answers to those questions, the previous studies had been limited in that those studies failed to consider the variety of types of information service or restricted the quality of information service to information quality. An appropriate research model answering the above questions should consider the fact that most companies are utilizing multi channels for their information services, and include the recent strategic information service such as customer online community. Moreover, since corporate information service could be regarded as a type of products or services delivered to customer, it is necessary to adopt the criteria for assessing customer's perceived value when to measure the quality of information service. Therefore, considering both multi-channels and multi-traits may enable us to tell the detailed causal routes showing which quality attributes of which information service would affect corporate image and customer loyalty. As information service channels, we include not only homepage and DM (direct mail), which are the most frequently applied information service channels, but also online community, which is getting more strategic importance in recent years. With respect to information service quality, we abstract information quality, convenience of information service, and timeliness of information service through a wide range of relevant literature reviews. As our dependant variables, we consider corporate image and customer loyalty that both of them are the critical determinants of organizational performance, and also attempt to grasp the relationship between the two constructs. We conducted a huge online survey at the homepage of one of representative dairy companies in Korea, and gathered 367 valid samples from 407 customers. The reliability and validity of our measurements were tested by using Cronbach's alpha coefficient and principal factor analysis respectively, and seven hypotheses were tested through performing correlation test and multiple regression analysis. The results from data analysis demonstrated that timeliness and convenience of homepage have positive effects on both corporate image and customer loyalty. In terms of DM, its' information quality was represented to influence both corporate image and customer loyalty, but we found its' convenience have a positive effect only on corporate image. With respect to online community, we found its timeliness contribute significantly both to corporate image and customer loyalty. Finally, as we expected, corporate image was revealed to provide a great influence to customer loyalty. This paper provides several academic and practical implications. Firstly, we think our research reinforces CRM literatures by developing the instruments for measuring information service quality. The previous relevant studies have mainly depended on the measurements of information quality or service quality which were developed independently. Secondly, the fact that we conducted our research in a real situation may enable academics and practitioners to understand the effects of information services more clearly. Finally, since our study involved three different types of information service which are most frequently applied in recent years, the results from our study might provide operational guidelines to the companies that are delivering their customers information by multi-channel. In other words, since we found that, in terms of customer loyalty, the key areas would be different from each other according to the types of information services, our analysis would help to make decisions such as selecting strengthening points or allocating resources by information service channels.

Effect of Dietary Mogchotan Supplementation on Fattening Performance, Fatty acid Composition and Meat Quality in Pigs (사료내 목초탄 첨가가 비육돈의 비육능력, 지방산 조성 및 육질에 미치는 영향)

  • Kim, Jong-Min;Ahn, Byoung-Jun;Jo, Tae-Su;Cho, Sung-Taek;Choi, Don-Ha;Hwang, Sung-Gu
    • Korean Journal of Organic Agriculture
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    • v.13 no.4
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    • pp.401-412
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    • 2005
  • This study was conducted to examine the effects of dietary Mogchotan(the mixture of charcoal and pyroligneous acid, 80:20, w/w) supplementation on fattening performance, fatty acid composition and the physico-chemical characteristics of meat in pigs. The present study was also stressed to investigate the possibility of industrial utilization of charcoal and pyroligneous acid as a livestock feed additive. Weight gain and feed conversion in pigs fed the Mogchotan supplemented diet were higher than those of the control group. In fatty acids composition, palmitic acid(C16:0) contents of Mogchotan treatment groups were lower than that of control group. However, Mogchotan supplementation increased C16:1, C18:0, C18:1, C18:2 and C18:3 contents when compared with control group pigs. Also, Mogchotan supplementation groups decreased saturated fatty acids level than control group. On the other hand, Mogchotan supplementation showed higher unsaturated fatty acids value, especially polyunsaturated fatty acids value compared to control group. The carcass pH of pigs fed the Mogchotan tended to be higher than control, but was not significantly different. The water holding capacity was significantly higher in pigs fed the 3.0% Mogchotan-supplemented diet than those of other treatment groups(p<0.05). Altogether, it has been suggested that dietary $1{\sim}3%$ of Mogchotan supplementation improved the fattening performance and meat quality in pigs.

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II. 2000년대(年代)를 위한 신비종(新肥種)의 개발(開發)

  • Park, Seon-Uk
    • Korean Journal of Soil Science and Fertilizer
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    • v.24
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    • pp.5-38
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    • 1991
  • 비료(肥料)를 공업적(工業的)으로 제조(製造)하여 농업(農業)에 사용(使用)하기 시작(始作)한 이래(以來) 신비종(新肥種)의 개발(開發)에 대한 관심(關心)은 부단(不斷)히 계속(繼續)되어 왔으며 현재(現在)에도 어느 국가(國家)나 생산업계(生産業界)에서 개발(開發)을 위한 노력(努力)을 많이 기우리고 있음이 현실(現實)일 것이다. 어느 국가(國家)와 어느 시대(時代)에 있어서나 현존(現存) 비종(肥種)을 생산(生産)함에는 소비(消費)와 생산면(生産面)에서 상응(相應)하는 사정(事情)이 있었을 것이며 또한 미래(未來)에도 신비종(新肥種)을 개량(改良)하거나 창제(創製)함에는 여러 가지 관련문제(關聯問題)를 검토(檢討)하여 새로운 요구(要求)에 합리적(合理的)으로 부합(符合)되도록 설계(設計)해야 할 것이다. 비료(肥料)는 현대(現代) 농업(農業)에서 불가피(不可避)하게 사용(使用)되는 기본자재(基本資材)이며 세계적(世界的)으로 그 소비(消費)가 증가(增加)되나 국가별(國家別) 농업(農業)의 특수성(特殊性)에 맞추어서 비료(肥料)의 형태(形態)와 생산량(生産量)에 차이(差異)가 있게 되며 또 변화(變化), 개량(改良)될 것이다. 우리나라의 농업(農業)이 최근(最近) 급속(急速)히 변화(變化)되면서 생산수단(生産手段)과 경영(經營)에도 큰 변혁(變革)이 불가피(不可避)하게 따라야 할 것으로 판단(判斷)된다. 생산수단(生産手段)의 개량(改良)은 농산물(農産物) 생산가(生産價)를 낮추고 노력(勞力)의 투입(投入)을 줄이며 우수품질(優秀品質)의 농산물(農産物)을 안정적(安定的)으로 생산(生産)하기 위한 대응책(對應策)이 될 것이다. 비료(肥料)의 사용(使用)은 이러한 시대적(時代的) 요구(要求)에 맞추어 신비종(新肥種)이 개발(開發)되고 시용기술면(施用技術面)에서 발전(發展)이 있어야 될 것이다. 미래(未來)의 우리 나라 농업(農業)을 위하여 개발(開發)되어야 할 비종(肥種)의 형태(形態)와 그에 관련(關聯)되는 요건(要件)은 다음과 같이 요약(要約)된다. 1. 시비효율(施肥效率)을 높히기 위하여서나 성력재배(省力裁培)를 위하여 완효성(緩效性) 비료(肥料) 특히 질소비료(窒素肥料)의 신비종(新肥種) 개발(開發)이 절실(切實)히 필요(必要)하다고 판단(判斷)됨. 신비종(新肥種)은 대상작물(對象作物)의 종류(種類), 재배방식(裁培方式) 및 기계화(機械化) 상태(狀態)에 적합(適合)한 형태별(形態別)로 제조(製造)됨이 바람직함. 완효성(緩效性) 질소비료(窒素肥料)의 제조(製造)에는 화학합성(化學合成), 성형화(成形化), 흡착화(吸着化) 및 피복화(被覆化) 방식중(方式中) 성형화(成形化)에 의한 것이 최다(最多)이나 피복화(被覆化)도 재료(材料)와 기술(技術)의 발전(發展)에 따라 증가(增加)의 경향(傾向)임. 2. 현존(現存) 복합비료(複合肥料)의 토양(土壤) 및 작물(作物)에 대한 적합성(適合性)을 재검토(再檢討)하여 효율(效率)을 높히도록 개량(改良)함. 3. 소시비방식(少施肥方式)의 영농(營農)으로서 환경(環境)을 오염(汚染)으로부터 방호(防護)할 것이며 4. 작물종류(作物種類)(품종포함(品種包含)) 유전자형별(遺傳子型別) 비료감응성(肥料感應性)을 검정(檢定)하여 소시비(少施肥), 고효율(高效率)을 기(期)하도록함. 5 작물(作物)의 영양생리학(營養生理學) 분야(分野)에서도 비료외적(肥料外的)인 성장관련요인(成長關聯要因)의 작용(作用)을 연구(硏究)하여 응용(應用)의 가능성(可能性)을 추구(追究)함이 미래(未來)의 한 과제(課題)가 될 것으로 생각됨. 예(例): 유전공학적(遺傳工學的) 기법(技法)에 의한 성장인자(成長因子)의 개량(改良) 또는 시비효율(施肥效率)의 증대(增大) 작물성장(作物成長)과 미생물활동(微生物活動)과의 상호관계(相互關係) 등(等). 6. 가용(可用) 자원(資源)의 비료화(肥料化)를 위하여 타산업(他産業)의 부산물(副産物) 및 폐기물(廢棄物) (특히 유기질(有機質) 자원(資源))을 효율적(效率的)으로 재활용(再活用)하도록 함.

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A Suvey on Satisfaction Measurement of Automatic Milking System in Domestic Dairy Farm (자동착유시스템 설치농가의 설치 후 만족도에 관한 실태조사)

  • Ki, Kwang-Seok;Kim, Jong-Hyeong;Jeong, Young-Hun;Kim, Yun-Ho;Park, Sung-Jai;Kim, Sang-Bum;Lee, Wang-Shik;Lee, Hyun-June;Cho, Won-Mo;Baek, Kwang-Soo;Kim, Hyeon-Shup;Kwon, Eung-Gi;Kim, Wan-Young;Jeo, Joon-Mo
    • Journal of Animal Environmental Science
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    • v.17 no.1
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    • pp.39-48
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    • 2011
  • The present survey was conducted to provide basic information on automatic milking system (AMS) in relation to purchase motive, milk yield and quality, customer satisfaction, difficulties of operation and customer suggestions, etc. Purchase motives of AMS were insufficient labor (44%), planning of dairy experience farm (25%), better performance of high yield cows (19%) and others (6%), respectively. Average cow performance after using AMS was 30.9l/d for milk yield, 3.9% for milk fat, 9,100/ml for bacterial counts. Sixty-eight percentage of respondents were very positive in response to AMS use for their successors but 18% were negative. The AMS operators were owner (44%), successor (44%), wife (6%) and company worker (6%), respectively. The most difficulty (31%) in using AMS was operating the system and complicated program manual. The rate of response to system error and breakdown was 25%. The reasons for culling cow after using AMS were mastitis (28%), reproduction failure (19%), incorrect teat placement (12%), metabolic disease (7%) and others (14%), respectively. Fifty-six percentages of the respondents made AMS maintenance contract and 44% did not. Average annual cost of the maintenance contract was 6,580,000 won. Average score for AMS satisfaction measurement (1 to 5 range) was 3.2 with decrease of labor cost 3.7, company A/S 3.6, increase of milk yield 3.2 and decrease of somatic cell count 2.8, respectively. Suggestions for the higher efficiency in using AMS were selecting cows with correct udder shape and teat placement, proper environment, capital and land, and attitude for continuous observation. Systematic consulting was highly required for AMS companies followed by low cost for AMS setup and systematization of A/S.

A Study on the Distinct Element Modelling of Jointed Rock Masses Considering Geometrical and Mechanical Properties of Joints (절리의 기하학적 특성과 역학적 특성을 고려한 절리암반의 개별요소모델링에 관한 연구)

  • Jang, Seok-Bu
    • Proceedings of the Korean Geotechical Society Conference
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    • 1998.05a
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    • pp.35-81
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    • 1998
  • Distinct Element Method(DEM) has a great advantage to model the discontinuous behaviour of jointed rock masses such as rotation, sliding, and separation of rock blocks. Geometrical data of joints by a field monitoring is not enough to model the jointed rock mass though the results of DE analysis for the jointed rock mass is most sensitive to the distributional properties of joints. Also, it is important to use a properly joint law in evaluating the stability of a jointed rock mass because the joint is considered as the contact between blocks in DEM. In this study, a stochastic modelling technique is developed and the dilatant rock joint is numerically modelled in order to consider th geometrical and mechanical properties of joints in DE analysis. The stochastic modelling technique provides a assemblage of rock blocks by reproducing the joint distribution from insufficient joint data. Numerical Modelling of joint dilatancy in a edge-edge contact of DEM enable to consider not only mechanical properties but also various boundary conditions of joint. Preprocess Procedure for a stochastic DE model is composed of a statistical process of raw data of joints, a joint generation, and a block boundary generation. This stochastic DE model is used to analyze the effect of deviations of geometrical joint parameters on .the behaviour of jointed rock masses. This modelling method may be one tool for the consistency of DE analysis because it keeps the objectivity of the numerical model. In the joint constitutive law with a dilatancy, the normal and shear behaviour of a joint are fully coupled due to dilatation. It is easy to quantify the input Parameters used in the joint law from laboratory tests. The boundary effect on the behaviour of a joint is verified from shear tests under CNL and CNS using the numerical model of a single joint. The numerical model developed is applied to jointed rock masses to evaluate the effect of joint dilation on tunnel stability.

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Digital Hologram Compression Technique By Hybrid Video Coding (하이브리드 비디오 코팅에 의한 디지털 홀로그램 압축기술)

  • Seo, Young-Ho;Choi, Hyun-Jun;Kang, Hoon-Jong;Lee, Seung-Hyun;Kim, Dong-Wook
    • Journal of the Institute of Electronics Engineers of Korea SP
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    • v.42 no.5 s.305
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    • pp.29-40
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    • 2005
  • According as base of digital hologram has been magnified, discussion of compression technology is expected as a international standard which defines the compression technique of 3D image and video has been progressed in form of 3DAV which is a part of MPEG. As we can identify in case of 3DAV, the coding technique has high possibility to be formed into the hybrid type which is a merged, refined, or mixid with the various previous technique. Therefore, we wish to present the relationship between various image/video coding techniques and digital hologram In this paper, we propose an efficient coding method of digital hologram using standard compression tools for video and image. At first, we convert fringe patterns into video data using a principle of CGH(Computer Generated Hologram), and then encode it. In this research, we propose a compression algorithm is made up of various method such as pre-processing for transform, local segmentation with global information of object image, frequency transform for coding, scanning to make fringe to video stream, classification of coefficients, and hybrid video coding. Finally the proposed hybrid compression algorithm is all of these methods. The tool for still image coding is JPEG2000, and the toots for video coding include various international compression algorithm such as MPEG-2, MPEG-4, and H.264 and various lossless compression algorithm. The proposed algorithm illustrated that it have better properties for reconstruction than the previous researches on far greater compression rate above from four times to eight times as much. Therefore we expect that the proposed technique for digital hologram coding is to be a good preceding research.

Classification of Quercus mongolica Stand Types at Mt. Joongwang, Kangwon-Do and Determination of Proper Future Tree Density for Forest Tending Work (중왕산(中旺山) 지역(地域) 신갈나무림(林)의 임분형(林分形) 구분(區分) 및 육림작업(育林作業)에 적절(適切)한 미래목(未來木) 본수(本數)의 결정(決定))

  • Choi, Seon Deok;Lee, Don Koo;Ma, Sang Kyu
    • Journal of Korean Society of Forest Science
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    • v.87 no.4
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    • pp.631-641
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    • 1998
  • The objectives of this study were 1) to classify the types of Quercus mongolica stands at Mt. Joongwang and compare their quality, and 2) to determine the proper future tree number of Q. mongolica per ha and the appropriate distance between the future trees. The results from this study were as follows : Q. mongolica stands at Mt. Joongwang was classified into four types, pure Q. mongolica stand as stand type I, Q. mongolica - hardwood stand as stand type II, Q. mongolica - Pines densiflora stand as stand type III, Hardwood - Q. mongolica stand as stand type IV, according to mixture rate in stand volume. Stand type IV showed the best quality stem of Q. mongolica among the stand types, and the stem quality of Q. mongolica in Q. mongolica stand mixed with hardwood as stand types II and IV was better than those in pure Q. mongolica stand as stand type I and in Q. mongolica - P. densiflora stand as stand type III. If the management goal for Q. mongolica stand is to produce its high quality-timber, it is desirable to sustain proper mixture rate of Q. mongolica with another hardwoods. The proper number of future trees in pure Q. mongolica stand as stand type I was 122trees/ha and reasonable distance between the future trees was 9.15m. The distance between future trees in other stand types was 7.2m to 9.3m for stand types II and IV, while 8.0m for stand type III. Thus, the classification of Q. mongolica stand type based on stand character and maturity, and proper stem number of future tree and optimum distance between future trees would be a useful forest tending work.

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