• Title/Summary/Keyword: 평균 의견 점수

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Evaluation of Foodservice Quality Performance of Middle Schools in Busan (부산 일부지역 중학생 급식에 대한 성과평가)

  • Iyu Eun-Soon;Lee Kyung-A
    • Korean journal of food and cookery science
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    • v.21 no.6 s.90
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    • pp.829-837
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    • 2005
  • 본 연구는 중학교 급식의 품질 개선을 위한 기초 자료를 제공하고자 학교급식을 시행하고 있는 부산지역 중학교 중에서 8개 학교를 대상으로 학교급식 서비스 품질의 급식 성과와 잔식에 대해 조사하였으며 이에 대한 결과는 다음과 같다. 1. 중학교 급식서비스의 품질 특성의 급식성과에 대한 결과, 전체 평균은 2.93점이고 공지된 식단의 정확한 배식>음식의 영양>음식의 맛>식단의 다양한 순으로 급식성과가 높은 것으로 나타났으나, 건의사항의 반영, 불만처리의 신속함, 반납장소의 청결 항목은 급식성과가 2.50점 이하로 전체 평균에 훨씬 못 미치는 것으로 나타났다. 여학생들이 남학생들에 비해, 급식경험 기간이 낮은 학생들이 급식경험 기간이 높은 학생들에 비해 급식서비스 품질특성 다섯 영역 모두에서 유의적으로(< 0.01) 높은 점수를 나타냈다. 그리고 매일 아침식사를 하는 학생들이 결식을 하는 학생들에 비해 식단의 다양함, 배식시간의 정확성, 공지된 식단의 정확한 배식에서 유의적(p <0.01)으로 높은 점수가 나타났다. 2. 학생들의 급식되는 음식에 대한 섭취정도에 대한결과에서, 여학생들이 남학생들에 비해 김치(>0.01)와 국 및 찌개(<0.05)에서 유의적으로 낮은 섭취율을 보였다. 또한 매일 아침식사를 하는 학생들이 아침식사횟수가 적은 학생들 보다 모든 식단에서 유의적으로 섭취율이 높게 나타났다. 3. 급식된 음식을 남기는 이유에 대한 결과에서, 밥의 경우에는 양이 너무 많아서, 국 및 찌개와 반찬의 경우에는 음식 맛이 없어서, 김치의 경우에는 자주 배식되어서가 주된 이유로 나타났다. 4. 학생들이 개선되기를 바라는 항목은 위생적인 음식> 식기류의 청결> 반찬 맛 순으로 높은 개선 요구도를 나타내었다 아침식사 횟수가 주 2회 이하인 학생들이 다른 학생들에 비해 #반찬수의 증가(<0.01)#,#음식양의 증가(<0.05)#,#급식종사자의 친절함(<0.05)#과 #공지된 식단의 정확한 배식(<0.05)#에 대해 유의적으로 높은 급식개선 요구도를 나타냈다. 5. 급식경험 기간과 급식성과 점수간의 상관관계에서, 급식성과는 급식경험 기간과 음(-)의 상관관계를, 아침식사횟수와는 양(+)의 상관관계를 보였으며, 서비스 품질의 특성 영역은 각 영역들에 대한 급식성과 점수가 높을수록 다른 영역의 급식성과 점수가 높은 유의적인(p <0.01) 양(+)의 상관관계를 보였다. 이상의 결과를 살펴볼 때, 균형된 영양공급이 다른 어느 시기보다 더 중요한 우리의 청소년들의 학교급식에 대한 만족도를 높이기 위해서 다음과 같은 제언을 하고자 한다. 먼저, 학교급식에 대한 식단 작성 시 학생들이 학교에서 제공되기 원하는 식단에 대한 의견을 받고 그 의견에 대한 결과를 게시하여 학생들이 제공되기 원하는 식단을 급식 시 제공하여 학생들이 식단선택에 동참할 수 있는 기회를 주는 것이 바람직하겠다. 또한 영양사는 학급의 반대표와의 정기적인 모임을 가짐으로서 학생들의 불만사항 및 개선 요구사항에대해 서로 의견을 교환하여 설문지조사가 아닌 직접적인 대화를 하여 문제점을 파악하고자 하는 적극적인 자세가 필요하겠다. 특히 아침식사의 결식 빈도가 높았고 이는 급식성과에 부정적인 영향을 줄 뿐 아니라 학교에서 제공하는 음식의 섭취정도에도 영향을 주고 있으므로 학생들에게 학부모와 전담교사 및 학교영양사는 학생들에게 이상적인 아침식사에 대한 교육은 물론이고 아침식사를 실천할 수 있도록 다양한 방안에 대해 함께 연구해야 하겠다. 정부차원에서 학교급식에 아침식사 프로그램을 도입할 수 있는 방안을 연구하고, 아침을 결식하는 학생이 학교에서 수업시작 하기 전에 간단한 식사를 할 수 있는 정책 도입이 필요하다

Dietitians' Perception of Importance about Standards of Foodservice Management Associated with Long-Term Care Hospital Accreditation (요양병원 인증제 관련 급식관리 기준에 대한 영양사들의 중요성 인식도)

  • Lee, Joo-eun
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.44 no.10
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    • pp.1558-1566
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    • 2015
  • The purpose of this study was to examine dietitians' perception of importance about standards of foodservice management associated with long-term care hospital accreditation. This study was carried out through a postal survey consisting of 500 questionnaires, and 157 returned questionnaires were used in the statistical analysis. The results were summarized as follows. Average scores of perception of importance were 4.54/5 points in foodservice production management domain, 4.56/5 points in foodservice facilities management domain, and 4.70/5 points in foodservice sanitation domain. The average scores of importance of long-term care hospitals without accreditation were significantly (P<0.05) lower than those of hospitals with accreditation in items of 'establishment of ventilation equipment in kitchen', 'establishment of hand-washstand in toilet (warm-water, soap)', 'setup of sterilizing foothold in entrance of kitchen and toilet', 'division and use of knife, chopping board, gloves, and utensils before and after cook', 'establishment of cleaning plan and cyclic practice', and 'recording of receiving diary'. Results indicate that there is a need to supplement a casebook of regulations by suggesting detailed and critical limits in the case of below average points of importance. A manual, including HACCP standards for foodservice management of long-term care hospitals, is needed, along with education and webpage for comparing notes on accreditation of long-term care hospitals.

A Study on WSERVQUAL weight with PCSI index (PCSI지수를 이용한 WSERVQUAL 가중치에 관한 연구)

  • Lim, Sung-Uk
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.04a
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    • pp.3-7
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    • 2006
  • 현대 기업은 경영 전략의 방향 및 평가를 위하여 고객만족도를 조사한다. 특히 서비스업에서는 많은 경우 SERVQUAL 점수를 이용하여 고객만족도를 평가한다 SERVQUAL은 고객의 기대와 지각의 차이를 조사하여 고객만족도를 평가하며 22 개의 평가항목은 5가지의 품절특성 (유형성, 신뢰성, 대응성, 확신성 공감성)에 대한 SERVQUAL 접수로 산출된다. WSERVQUAL 접수는 SERVQUAL 점수에 단순평균방식과 상대적 중요도를 가중한 가중접수로 계산되는 방법으로 상대적 중요도를 파악하기 위하여 기존에서는 중요도에 대한 고객의 의견을 파악하여 적용하였으나 본 논문에서는 임성욱의 잠재적 고객만족 개선지수 (PCSI Index)를 적용하여 고객의 향후 잠재적 만족개선정도에 관한 내용을 포함한 가중치를 산정할 수 있는 방법론을 제시하였다.

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Improved CycleGAN for underwater ship engine audio translation (수중 선박엔진 음향 변환을 위한 향상된 CycleGAN 알고리즘)

  • Ashraf, Hina;Jeong, Yoon-Sang;Lee, Chong Hyun
    • The Journal of the Acoustical Society of Korea
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    • v.39 no.4
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    • pp.292-302
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    • 2020
  • Machine learning algorithms have made immense contributions in various fields including sonar and radar applications. Recently developed Cycle-Consistency Generative Adversarial Network (CycleGAN), a variant of GAN has been successfully used for unpaired image-to-image translation. We present a modified CycleGAN for translation of underwater ship engine sounds with high perceptual quality. The proposed network is composed of an improved generator model trained to translate underwater audio from one vessel type to other, an improved discriminator to identify the data as real or fake and a modified cycle-consistency loss function. The quantitative and qualitative analysis of the proposed CycleGAN are performed on publicly available underwater dataset ShipsEar by evaluating and comparing Mel-cepstral distortion, pitch contour matching, nearest neighbor comparison and mean opinion score with existing algorithms. The analysis results of the proposed network demonstrate the effectiveness of the proposed network.

Reliability of Delphi survey for traditional knowledge on agricultural resources (생물자원 전통지식 추출을 위한 델파이조사의 신뢰성 연구)

  • Lee, Ki Hoon;Song, Mi-Jang;Kim, Hyun
    • Journal of the Korean Data and Information Science Society
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    • v.26 no.4
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    • pp.947-956
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    • 2015
  • In the knowledge and information age, to discover and protect Intellectual Properties would be very important for their economic value as a major growth engine. This study evaluated the reliability of a Delphi survey conducted by experts to assess the value of agricultural resources knowledge obtained from literature reviews and field interviews. Delphi method is collecting the opinions of experts for several rounds repeatedly, in the next round the experts have chance to modify their opinion. Scores between two rounds are highly correlated and standard deviations are declined for second round to imply that some correction of their evaluations are made. To check reliability of Delphi survey of two rounds Cronbach's reliability coefficient and Generalizability coefficient are derived. The Cronbach alpha's supported the reliability of the method, but the Generalizability analysis revealed some unexpected results while checking the variance components of sources of measurement errors. Despite the increased reliability coefficients, the deviations between the raters are increased which means that additional rounds are required to get consensus, the goal of Delphi research.

Broadcasting Software System for Interactive Service based on Deep Learning (차세대 딥러닝 인공지능을 이용한 양방향 서비스 방송 소프트웨어 시스템)

  • Yang, Geunseok;Shin, Yongwoo;Roh, Minchul;Kang, Seongho;Joo, Ingyu;Kwak, Jaechul;Ku, Jinwon
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2017.06a
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    • pp.26-28
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    • 2017
  • 스마트폰 보유율과 모바일 이용 행태가 급변함에 따라 방송사에서는 양방향 서비스를 포함한 다양한 방송 서비스를 제공하려고 노력하고 있다. 양방향 서비스 방송에서 시청자가 보낸 문구를 실제 화면에 보여주기까지 PD 와 담당자들의 수작업이 필요하다. 하지만 하루 평균 약 7,200 건 (MBC 오늘아침 소통중계)의 양방향 서비스 관련 로그가 남게 되어, PD 가 일일이 판별하기에는 많은 노력이 따른다. 이러한 불필요한 노력을 줄이기 위해 본 논문에서는 감정 분석을 이용한 딥러닝 인공지능 기반 양방향 서비스 방송 소프트웨어 시스템을 제안한다. 첫째, 시청자들이 전송한 의견, 건의사항, 내용 등을 전처리 과정을 진행한다. 둘째, 감정 사전을 이용해 전처리 된 단어와 비교하여 시청자가 보낸 문구의 감정 점수를 계산한다. 셋째, 과거 실제 방송에 송출된 시청자 문구를 감정 점수와 함께 딥러닝을 이용하여 훈련시킨다. 본 논문의 성능을 평가하기 위해, 2017 년 생방송 오늘아침 소통중계에 사례연구를 진행하였고 효율성을 보였다. 앞으로 이러한 양방향 서비스 방송 소프트웨어 시스템 도입으로, PD 가 방송 제작에 더욱 집중 할 수 있도록 차별화된 방송을 준비하는데 크게 기여할 것이라 기대한다.

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Movie Rating Inference by Construction of Movie Sentiment Sentence using Movie comments and ratings (영화평과 평점을 이용한 감성 문장 구축을 통한 영화 평점 추론)

  • Oh, Yean-Ju;Chae, Soo-Hoan
    • Journal of Internet Computing and Services
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    • v.16 no.2
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    • pp.41-48
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    • 2015
  • On movie review sites, movie ratings are determined by netizens' subjective judgement. This means that inconsistency between ratings and opinions from netizens often occurs. To solve this problem, this paper proposes sentiment sentence sets which affect movie evaluation, and apply sets to comments to infer ratings. Creation of sentiment sentence sets is consisted of two stages, construction of sentiment word dictionary and creation of sentiment sentences for sentiment estimation. Sentiment word dictionary contains sentimental words and its polarities included in reviews. Elements of sentiment sentences are combined with movie related noun and predicate from words sentiment word dictionary. In this study, to make correspondence between polarity of sentiment sentence and sentiment word dictionary, sentiment sentences which have different polarity with sentiment word dictionary are removed. The scores of comments are calculated by applying averages of sentiment sentences elements. The result of experiment shows that sentence scores from sentiment sentence sets are closer to reflect real opinion of comments than ratings by netizens'.

Parents' Opinions on Foodservices in Daycare Centers of Korea's Compensation and Welfare Service Institute (근로복지공단 보육시설의 급식 운영현황과 학부모대상 품질 만족도)

  • Kim, Ji Hyeon;Lee, Young Eun
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.42 no.1
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    • pp.102-113
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    • 2013
  • The purpose of this study was to examine parental perceptions on the importance, performance level, and satisfaction with foodservice quality at daycare centers in the Compensation and Welfare Service institute. The questionnaire was developed to measure thirty-two attributes of foodservice operations are administered to 598 parents and 23 foodservice supervisors from June 22, 2009 to July 10, 2009. The parents placed a high importance on the need for foodservices, earning 4.70 points out of 5 points. Their perceptions of foodservice quality menu, foodservice ingredients and effects, facilities, sanitation, and service scored even higher than performance. The overall satisfaction level for foodservice compared to performance was 4.33 and 4.03 points out of 5 points, respectively. Multiple regression analysis indicated that 98.6% of the variance in parents' overall satisfaction scores was explained by six dimensions.

An Exploration of Career Competency Mobility Map (CCMM) Focusing on Engineering Students in K University (경력역량이동지도(CCMM) 적용사례 연구: K 대학을 중심으로)

  • Park, Jiwon;Woo, Heajung;Noh, Kyungwon;Yi, Yejih;Hwang, Seong-jun;Kim, Woocheol
    • Journal of Practical Engineering Education
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    • v.11 no.2
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    • pp.195-206
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    • 2019
  • Accelerated technological advances and the convergence of information and communication technologies have led to changes of career concepts from one of lifetime employment to that of lifetime career. Given the importance of continuous career development for workers these days, systematic supports for workers' career development at the national level is necessary. Accordingly, a conceptual model of career competency mobility map (CCMM) has been proposed to support the development of workers' career competencies. The purpose of this study is to identify key issues that we should consider for real implementation by applying to each stage of the CCMM conceptual model as a case study. Based on the procedure presented in the conceptual model, the research process which includes collecting user information, conducting self-diagnosis of NCS-based job competencies, deriving necessary training competency, offering the guidance of training programs and job information were conducted. The results of the case study showed our participants' scores of competencies required further development and ranged from 1.83 to 4.52. Sequentially, a personalized information profile was offered for competency development, including training, certificates, and job information. Participants stated that the diagnosis results and profiles were meaningful and helped to explore further career development. Based on the results, implications are suggested.

SARS quarantining hospital employees's knowledge about SARS and attitude to SARS control (사스 격리전담 병원 직원들의 사스에 대한 이해와 태도 조사)

  • Kim, Woo Jin;Kim, Young Sun;Jo, Heui Sug
    • Tuberculosis and Respiratory Diseases
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    • v.55 no.4
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    • pp.361-369
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    • 2003
  • Background : In Korea, the effort to control the spread of severe acute respiratory syndrome (SARS) has succeeded, but we have to maintain vigilance against SARS and other infectious diseases, because many experts warn that SARS may return or that other infectious agents could spread globally. The purpose of this study is to describe the degree of knowledge of hospital employees, assuming full responsibility for treating and attending to SARS suspected case, and to elucidate the attitude to SARS using questionnaires. Method : All employees of Kangwon university hospital were eligible for this study. We used validated questionnaires to survey demographic characteristics, the degree of knowledge of SARS, intention of treating and attending suspected cases, influence and effects of SARS on the community, and acquisition of information about SARS. Result : Based on the 251 completed surveys, out of 280 returned the score for knowledge about SARS was $72.0{\pm}13.7$, 50.6% responded positively about joining a SARS team, and 23.1% were opposed to the designation for quarantining. There was no relationship between the degree of knowledge of SARS and the attitudes to it. Most employees wanted to know how to manage SARS patients and how to prevent SARS. Conclusion : The attitudes to SARS were not affected by the level of knowledge of SARS. We suggest that national policies about SARS and other infectious diseases should be promulgated using the mass media and internet to provide information on rapidly spreading infectious agents, especially about the proper protocol for treating suspected cases and the appropriate steps to prevent or reduce the risk.