• Title/Summary/Keyword: 팀 및 팀웍

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A Study on Effects of Foreign Cabin Attendants' Assignment on Teamwork, Team Satisfaction, and Job Performance of Korean Cabin Attendants (외국인 승무원의 팀 배속이 한국인 승무원과의 팀웍, 팀만족, 직무성과에 미치는 영향 - K항공사를 중심으로)

  • Kim, Su-Jin;Jin, Chang-Ok
    • 한국항공운항학회:학술대회논문집
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    • 2016.05a
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    • pp.68-72
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    • 2016
  • 본 연구는 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족, 직무성과에 미치는 영향을 밝힘으로써 효율적인 외국인 승무원 관리방안을 모색하고 나아가 한국인 및 외국인 객실승무원의 단합된 팀웍으로 최상의 고객서비스를 제공하는 데 그 목적이 있다. 본 연구는 문헌연구와 실증연구를 바탕으로 진행하였으며 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족도, 직무성과에 미치는 영향 관계를 규명하였다. 설문은 K항공사 객실승무원을 대상으로 496부를 설문 조사하였으며 자료를 수집하고 분석한 결과, 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족, 직무성과에 긍정적인 영향을 미치는 것으로 나타났다.

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A Study of the Effects of the Self-Emotional Ability and Social-Emotional Ability on the Teamwork Capability of the Airline Flight Attendants (항공사 객실승무원의 개인적 감성능력과 상회적 감성능력이 팀웍역량에 미치는 영향에 관한 연구)

  • Chung, Min-Joo;Chang, Dae-Sung
    • Journal of Advanced Navigation Technology
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    • v.16 no.2
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    • pp.318-329
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    • 2012
  • Flight attendants are the most important people which decides customer's satisfaction and service quality toward the airline service. Nowadays the service employees' emotional ability over self and others are considered to be a important service competence. And flight attendants' job performance are achieved in their team system. The purpose of this study is to examine how the service employees' emotional awareness and management abilities can affect their teamwork capability. This study was conducted through literature and empirical methods, and collected questionnaire was analyzed employing SPSS version 15.0 statistics package and AMOS 17.0. The result of this study was found that flight attendants who have high self-emotional ability and social-emotional ability show higher teamwork capability in their flights. It is meaningful because it expanded the range of the researches about the emotional ability and proposed new substructure of researches on the service human resources.

한국천문연구원-제53호

  • 한국천문연구원
    • KASI NEWSLETTER
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    • s.53
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    • pp.1-8
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    • 2005
  • 오 명 부총리 겸 과학기술부 장관 우리 연구원 방문/ 창립 31주년 기념식 개최/ 동아시아 4개 지역, 동아시아 핵심 천문대 연합체(EACOA) 결성/ 국내 발견 소행성, '홍대용', '김정호'로 명명/ '대한민국 별 축제 2005' -아인슈타인 상대성이론 100주년 기념/ 2005 세계우주주간 축제 참가/ 성남학생 과학축제/ 화성축제 행사 개최/ ePoster 자체 제작 사용/ 추계 체육 행사실시/ 팀웍의 날 실시/ 직원 동정/ 학회동정/ 콜로키움 혁신으로 천문연구원 두 배로 키우기/ 혁신선포식 및 혁신 마인드 강화 워크숍 개최/ 혁신 리더 워크숍 개최/ 홍보사업팀-전산정보팀 혁신 워크숍/ 제안제도 활성화 방안 시행/ 우리는 이미 항구를 떠났다.

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Development of Introductory Engineering Design Course to Improve Creative Thinking Ability (창의적 사고능력 증진을 위한 공학설계입문 교과목 및 사례 개발)

  • Kim Lee-Hyung;Lee Byung-Sik
    • Journal of Engineering Education Research
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    • v.8 no.3
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    • pp.26-35
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    • 2005
  • Currently social and economical situations of the world including Korea are tremendously changing because of developments of various technologies including information technology. It is well known that the current world is society of globalization, knowledge and information. In order to accomodate the engineering education of Korea to the world standards, many researches about engineering education should be studied. Therefore, the purpose of this research is to develope the course of 'Introduction to Engineering Design' for undergraduate students in engineering schools. The graduates from the engineering schools should have various communication skills such as presentation, report preparation, language skills, etc. Also the graduates have to change their mind from passivity to creativity for their works. The other important things for graduates are improvement of the teamwork skills in the team and improvement of project management skills. Therefore, this paper will present the processes of the course development and the contents of the course concerning teamwork, inventive thinking, project management, and presentation skills.

Effects on cooperative spirit of a cohort by instruction types of Taekwondo (태권도 지도자의 지도유형이 집단응집력에 미치는 영향)

  • Jeong, Chan-Sam
    • Korean Security Journal
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    • no.13
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    • pp.471-485
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    • 2007
  • This study is performed to find out what type instructions are produced to players by coaches and what effects are resulted in cooperative spirit of the concerned group. Furthermore the study has its aims at advancing instructors' skills by using finding of it. The study used 'SPSS 11.0 FOR WINDOW - Statistical Package' to analyze the collected samples and dealt with data of 174 individuals. Statistical analysis of the research for hypothesis verification was about frequency, trust level, mutual relationship, variables, and T-verification. The meaningful level for any result was ranged within 95%(p< .05), 99%(p<.01). The finding are as follows. Effects on pleasure, one of elements of team spirits taken by instructor's training style are analyzed as follows. It was proved to be meaningful in relation with a series of activities like training, democratic, social, compensatory aspects and showed also considerable relation with power based behaviors. That says, players are found to enjoy high pleasure when social and bureaucratic behaviors of instructors are very energetic. In addition to that, training, democratic, and compensatory activities didn't show any meaningful effect. Team spirit was found to play a main role between instructor's behaviors and training, democratic, social rewarding activities. Democratic and social acts influence on team spirit. Looking into the detailed aspects, team spirit was resulted very high in the individuals with low democratic mind and was shown high group spirit by groups with high sociable activities. Teamworks was found to be affected by relation between instructor's acts and training, democratic, social and compensatory aspects and it showed meaningful relations with training, social, bureaucratic behaviors. Low degree of training and bureaucratic activities are found to prefer for power team spirit, and high social activities led a strong teamworks. Group binding spirit was influenced by training, democratic, social compensatory, bureaucratic behaviors and it showed to give effects on democratic, social, and bureaucratic activities of instructors. Low degree of democratic and bureaucratic behaviors are found to produce strong team spirit. In contrast with that, strong social activities was found to be motive of powerful team spirit. Value of team spirit was found to play a main role between instructor's behaviors and training, democratic, social, rewarding activities. It didn't show any meaningful effect on behavior of instructors.

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