• Title/Summary/Keyword: 통신.방송 결합상품

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Influence of the Quality, Satisfaction and Brand Loyalty to Core Product on Purchasing Intention and Expected-Discounting Rates for Bundle Products; Focused on Telecommunications-Broadcasting Bundle (핵심상품의 품질, 만족, 브랜드충성도가 결합상품 구매의도와 기대할인률에 미치는 영향 ; 통신·방송 결합상품을 중심으로)

  • Sim, Jin-Bo
    • The Journal of the Korea Contents Association
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    • v.10 no.12
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    • pp.243-253
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    • 2010
  • The competition for telecommunication-broadcasting bundle is under full steam. Even large mobile OS companies like Apple and Google are showing signs of moving into the telecom and broadcasting industry, and it is expected that competition for bundle will become even fiercer. In the light of this situation, this study will show which factors can heighten purchasing intention for bundle and lower expected-discounting rates, seeking its answer in the quality, satisfaction, and brand loyalty to core product. The results of the study show that the brand loyalty to core product affects the customer's purchasing intention positively while lowering expected-discounting rates. This conclusion suggests the importance of a marketing strategy that heightens satisfaction of existing customers who use a single item, which is just as important as strategies to induce switching behavior of the customers of other companies through competitive pricing. Also, the results suggest that rather than appeal to loyal customers through discounts, it is more effective to offer them different benefits or value.

The Service Features Influencing the Acceptance of Telecommunication-Broadcasting Bundling in Convergence Environment (컨버전스 환경 하에서 통신.방송 결합상품 수용의도에영향을 미치는 서비스 특성 연구)

  • Sim, Jin-Bo
    • Journal of Technology Innovation
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    • v.18 no.2
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    • pp.59-89
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    • 2010
  • One of the key words that represent the culture and social phenomena in this 21st century is 'Digital Convergence'. Presently our society is going through the second evolving phase of the convergence, integration between industries. Integration between industries refers to the phenomenon of integrating various industrial areas such as broadcasting, communication, finance, automobile, and medical treatment as the range of IT utilization becomes extended. The telecommunication-broadcasting bundling is a typical example of integration between industries. This study analyzed the effect of the service features of the bundling on the customer's acceptance intention by applying the innovative technology product acceptance model, TAM, in the process of accepting the telecommunication-broadcasting bundling. This study suggests three independent variables, the 'low cost(discount)', 'service integrity', and 'selectability', which affect perceived usefulness, perceived ease of use, and perceived risk, and figures out the actual influence as follows. In conclusion, these results suggest that in order to accept and spread the telecommunication-broadcasting bundling, it is necessary to establish (1) the cost discounting strategy realize (price strategy), (2) the fee noticing system, payment system, call-service system, and systemic integration including installation and A/S system integration, and develop (service strategy), (3) the bundling or related options that can provide users with selectability (product strategy).

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An Analysis on the Change of Usage Behavior for Bundle Services in Korean Telecommunication Market (방송통신 결합상품서비스 이용행태 변화 분석 연구)

  • Yu, Jieun;Lee, Seong-Jun;Cho, Chanwoo
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.204-215
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    • 2020
  • We analyze changes of consumption behavior for bundle services for the latest three years focusing on comparing the detailed service types and service providers to understand competition structure in the market. Our major findings and implications are as follows. First, the mobile telecommunication service is certainly deemed to be a major selection criteria for bundling service provider, therefore the leading company in the mobile telecommunication has become more significant market power. Second, IPTV has an important influence for slection of bundling service provider, lately in some cases, rather than broadband Internet. Third, the individual services affecting the selection of bundling service providers clearly showed differentiation among three operators as a mobile telecommunication service of SK Group, a broadband Internet of KT, and an IPTV of LGU+. In addition, the importance of individual services in securing subscribers has been increased as the preference factors to switch a service provider were synchronized with the decision of major bundling service provider. Finally, although it is difficult to find customers' lock-In due to the latest change of their intentions to switch a provider, we find it is continuously necessary to monitor customers' lock-in as there are more long-term customers with re-contracts. Our results provide the policy implications based on the change of competition structure and usage behavior in the bundle market which is not evaluated the competiton situation.

TPS 시대 열린다-통신서비스 시장 영역파괴 바람

  • Korean Associaton of Information & Telecommunication
    • 정보화사회
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    • s.187
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    • pp.16-25
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    • 2007
  • 7월 정부가 KT.SK텔레콤 등 지배적사업자의 결합판매를 허용하면서 본격적인 결합상품 경쟁시대가 열렸다. 이에 따라, 기존 초고속 인터넷, 전화, 이동전화 등 개별시장 경쟁에서 유.무선으로 통합된 시장 경쟁체제로 전환될 것으로 예상돼 유.무선 사업자 간 맞짱 승부가 불가피할 전망이다. 특히, 이미 '케이블TV+초고속 인터넷+인터넷전화'를 묶은 트리플플레이서비스(TPS) 상품을 출시한 씨앤앰을 필두로 티브로드.CJ케이블넷 등 복수종합유선방송사업자(MSO)들이 7월부터 TPS 출시 계획을 밝히면서 유.무선 사업자 뿐만 아니라 방송.통신사업자간에도 치열한 가입자 쟁탈전이 예고되고 있다. 이밖에도 KT가 독식해왔던 유선전화 시장에서는 지난달 가정용 인터넷전화 시장에 뛰어든 LG데이콤과 후발사업자를 중심으로 '초고속 인터넷+인터넷전화'등 결합판매에 의한 본격적인 유선전화 시장 침투가 이뤄질 전망이다.

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A Study on Rational Improvement of the Gift Regulation in the Telecommunications Market (통신시장의 경품규제에 대한 합리적 개선방안 연구)

  • Kim, Yong-Beom;Kwak, Jeong Ho
    • Journal of Internet Computing and Services
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    • v.18 no.6
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    • pp.137-144
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    • 2017
  • A variety of customized marketing strategies are being implemented in the telecommunications market, including the offering of gifts to consumers, as competition in the market is being restructured with the focus on bundled products. However, the Korea Communications Commission (KCC) has recently imposed fines for user discrimination on telecommunication carriers whose marketing strategies have included the award of excessive prizes. In that regard, various issues related to the suitability and appropriate limit of the current gift regulation in the telecommunications market have been raised. Since the Fair Trade Commission, which had a similar scheme to that of the KCC, abolished the regulation on gifts in July 2016, disputes have arisen as to whether the current regulation on gifts is practically effective from the perspective of consumer benefit. In other words, discussions on the rationality of the theoretical and empirical grounds for the regulation on gifts only in the telecommunication market but not in other commodities markets have begun. As such, this study aims to empirically analyze the suitability of the current regulation on gifts in the domestic telecommunications market under the new competitive environment centered on bundled products, and to seek the rational improvement of, and infer the implications for, the regulation on gifts in the telecommunications market based on the results of the analysis.

Function Analysis for SNS and Shopping Mall Integration (SNS와 쇼핑몰 통합을 위한 기능분석)

  • Gim, Misu;Woo, Wonseok
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.15 no.2
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    • pp.239-244
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    • 2015
  • We can build regular relationships with customers by integrating SNS (Social Networking Service) and internet shopping mall functions. For example of direct dealing of agricultural products, consumers can find news of regular sellers (seeding, farming, harvesting and new products) in the timeline at their SNS home. Then, they can purchase the necessary products by one click motion. The sellers provide news and discount information for building regular customers. Besides these SNS personal connection building, our system provides shopping mall functions to consumer's SNS home pages with auto classified catalog of products. Then, consumes easily find necessary products and these purchase may lead to regular relationships with sellers. Consumers may redistribute recommendations and reviews and it enables direct communications between consumers who are unknown to each other.

Performance Evaluation of Motion Vector Prediction Program for DMB (DMB용 움직임 벡터 추출 프로그램 성능평가)

  • Kim, Kyung-Hyun;Choi, Dug-Young;Sonh, Seung-Il
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • v.9 no.1
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    • pp.641-645
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    • 2005
  • 최근 들어 영상을 중심으로 여러 형태의 정보를 결합하여 저장하거나 전송하는 소위 '멀티미디어' 가 전 세계적 열풍을 불러일으키고 있다. 디지털 기술에 바탕을 둔 멀티미디어 혁명은 멀티미디어 PC, 주문형 비디오(VOD), HDTV, 디지털 방송, DVD등 여러 가지 상품의 형태로 소비자들에게 선보이고 있다. 디지털 비디오 압축 기술은 이러한 멀티미디어 응용분야의 핵심이며, 압축 관련 국제표준안 중 가장 최근에 발표된 것은 MPEG-4와 H.264가 있다. 이에 본 논문은 동영상 압축 기술의 핵심인 움직임 예측에 대하여 연구하고 최근 가장 활발히 연구되고 있는 DMB용 움직임 벡터 추출 프로그램을 구현하며 성능평가 한 것이다. 뿐만 아니라 이후 이를 바탕으로 움직임 벡터 추출 모듈을 VHDL로 구현한 후 성능평가의 기준으로 이용할 것이다.

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SNS Mall: A Study on the Analysis of SNS(Social Networking Service) Functions Applicable to Electronic Commerce for Building Regular Relationship with Customers (SNS 몰: 전자상거래에서 적용할 수 있는 SNS의 기능 분석 및 활용에 관한 연구)

  • Gim, Mi-Su;Ra, Young-Gook
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.20 no.5
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    • pp.1-7
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    • 2020
  • We can build regular customer relationships combining SNS (social networking service) with shopping mall like offline trade. A customer who once purchased is registered as reaular and the relationship continues afterward. The registered regular customer get sthe information about objective product shipment and besides it, he contacts with a story of frams, growth of vegetables, sows to harvests. Consumer can purchase with one click necessary foods as he looks at timeline. Sellers give information about news. discounts to customers. Besides it, food storages, recipes can be given to consumers. The good point here is that selling and promoting can be performed within one account. This is better than link is provided for selling an promoting separately. Like this, besides personal connections using SNS, categorization function gives consumers on line shopping mall service. Once the consumer purchase, he is registered as regular. Besides, the consumers who do not know each other, can share information, suggest products, spread the news.

A Study of the Improvement of Promotional Gift Regulation on Broadcast-Telecommunication Bundling Services (방송통신 결합상품의 경품규제 제도개선에 관한 연구)

  • Byun, Jeongeun;Shin, Hyunmoon;Lee, Seungkoog
    • Korean Management Science Review
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    • v.31 no.4
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    • pp.75-92
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    • 2014
  • Broadcast-telecommunication bundling services provide customized services and reduce household telecommunication costs, contributing to the improvement of users' welfare. However, following the recent fierce competition of broadcast-telecommunication providers, the Korea Communications Commission, an organization that regulates promotional gifts and fee-reduction benefits to attract subscribers, has imposed a series of regulations. The excessive offering of promotional gifts can distort fair market competition and damage users. Yet if all bundling services are regulated uniformly, some benefits for users may be reduced, and the autonomous marketing competition of service providers may be restricted, thereby shrinking the entire communications market. Therefore, this study attempts to investigate domestic and foreign regulations on promotional gifts and other offerings related to broadcast-telecommunication bundling services, to analyze problems with respect to the current regulations and to propose an improvement plan. The study asserts that it is necessary to improve the violation decision criteria of the Korea Communications Commission and its regulations on broadcast-telecommunication service providers' promotional gifts in order to regulate the bundling services reasonably. In addition, it proposes a proper regulation of the OTS(Olleh TV Skylife) product, a new service emerging in the evolution of the bundling service type.

A Study on the Displacement of Mobile OTT Video Services on Home TV (모바일 OTT 동영상 서비스 이용이 홈 TV 시청에 미치는 영향에 관한 연구)

  • Kim, Joohyeon
    • The Journal of the Korea Contents Association
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    • v.18 no.8
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    • pp.434-445
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    • 2018
  • This study examined whether mobile OTT video service substitutes home TV by using 3 screen data of Nielson-KoreanClick. According to the 2SLS estimation results, when the time spent on mobile OTT video service increased by 1% p, the time spent watching home TV decreased by 12.4%. The results also showed that 1%p increase in the time spent using YouTube app and the mobile OTT video services provided by telecommunication company(Oksusu, Alleh TV, VideoPortal) reduced the time spent on watching terrestrial channels on TV by 16.2% and 23.9%, respectively. The displacement of mobile OTT video service on home TV will be accelerated in the near future. In order to resolve the issue of regulatory unfairness with pay TV services and to safeguard viewer's interests, discussions to establish regulation for OTT video services should be taken place more quickly.