• Information and Communications Magazine
• /
• v.24 no.3
• /
• pp.25-33
• /
• 2007

NGN (Next Generation Network)은 유무선 통신 방송 데이터가 융합된 품질보장형 광대역 서비스를 언제 어디서나 안전하게 즐길 수 있게 하는 국제표준을 준용하는 차세대통신망이다. BcN(Broadband Convergence Network)은 국내에서 추진 중인 NGN의 다른 이름이다. BcN/NGN 서비스를 효율적으로 제공하기 위해서 필수적인 요소 기술 중 가장 중요한 기술로 QoS 제어 기술이 있다. 즉 기존의 최선형 서비스의 대표적인 인터넷과는 달리 품질 기반의 통합서비스 제공을 목표로 하고 있는 BcN/NGN에서는 적절한 품질제어는 필수기술 이다. 본고에서는 BcN/NGN에서의 QoS 제어 기술 및 표준 동향을 살펴본다.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 1999.10a
• /
• pp.114-114
• /
• 1999

• Electronics and Telecommunications Trends
• /
• v.19 no.6 s.90
• /
• pp.55-65
• /
• 2004

인터넷 확산과 함께 다양한 통신 서비스가 활성화 됨에 따라 인터넷이 정보화의 새로운 수단으로 부상하고 있다. 그러나 통신 서비스의 양적 증가와 더불어 질적인 향상도 더욱 요구되는데, 아직까지는 통신서비스의 품질에 대한 지침과 기준이 미비한 실정이다. 근래에 들어 서비스수준협약(SLA)이라는 용어가 관심을 끌고 있다. 본 고에서는 SLA 개요, 필요성, 제공 방안 및 국내외 SLA 동향과 끝으로 표준화 및 추후발전방향에 관한 주요 사항들을 살펴본다.

• The Journal of the Korea Contents Association
• /
• v.9 no.6
• /
• pp.344-356
• /
• 2009

The purpose of this paper is to identify the causal role both emotionally based satisfaction and service reputation by examining the relationships among each dimensions of service quality, cognitive satisfaction, emotionally based satisfaction, service reputation and service loyalty in mobile telecommunication company. The results of the study are as follows: First, conviction quality had not influence on both cognitive satisfaction and emotionally based satisfaction, but tangibles quality had more influence on cognitive satisfaction than emotionally based satisfaction and responsiveness quality had more influence on emotionally based satisfaction than cognitive satisfaction. It found that there was a significant positive relationship between dimensions of the service quality, cognitive satisfaction and emotionally based satisfaction, and dimensions of the service quality affect satisfaction either directly or indirectly through emotion. Second, consumer satisfaction had more effect on service loyalty through service reputation than direct effect. Therefore, service loyalty can be build by increasing emotionally based satisfaction and service reputation to customer who is perceived as good service.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.32 no.10B
• /
• pp.613-620
• /
• 2007

Recently, due to the developing of broadband convergence networks, the high quality multimedia services which are converged with communication and broadcasting can be provided. These high quality communication and broadcasting convergence service needs reliable multicasting mechanism in IP networks. However, multicasting mechanism recently deployed is difficult to guarantee the end-to-end QoS. For the reliable high quality If multimedia IPTV service, the QoS guaranteed multicasting mechanism should be provided. Therefore, we proposed a probing packet based multicasting admission control mechanism using centralized multicasting control management block in this paper. And for the performance evaluation of the proposed mechanism, we used ns-2 simulator.

• Journal of Korean Society for Quality Management
• /
• v.23 no.1
• /
• pp.127-141
• /
• 1995

대용량 ISDN(Integrated Services Digital Network)용 전전자 교환기 TDX-10 연구개발 사업의 궁극적 목적은 미래 통신망이 요구하는 다양한 음성 및 비음성 정보통신 서비스를 제공하고 정보의 교환, 가공, 축적 및 처리에 고도의 융통성을 부여할 수 있는 국내표준 전전자 교환기를 개발하여 통신투자의 경제적 통신운영기술 자립화를 달성하는데 있다. 현재 대용량 전전자 교환기인 TDX-10 ISDN의 상용화 단계의 마무리 업무가 진행중이며, 통신서비스의 다양화, 광대역화, 고속화를 위한 광대역통신망의 주축이 되는 ATM교환기가 개발중에 있다. 본 고에서는 TDX-10 ISDN 시스템개발단계에서 구현된 시스템 시험수행 과정 및 평가작업을 토대로한 체계적이며 전략적인 품질보증 활동에 관해 기술하였으며, 신뢰성 있는 시험결과를 도출할 수 있는 다양한 시험관리 기법과 그 결과를 분석하고 차후 시험 및 보완작업을 위한 제반 활동체계가 소개된다.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
• /
• v.5 no.3
• /
• pp.110-116
• /
• 2012

As rapid development of the Internet, there are increasing interests about quality of service of VoIP using the Internet network and established PSTN. There was some study going on to improve the quality of service from the point of view of supplier's mainly. However recently, the demand for setting up the objective standards that service provider can offer to customers is needed as the interests from customers has been going up. In this study, we analysed the results from the test using PESQ which is a parameter of quality of service. we offer the conditions of network which guarantees the minimum quality of phone call using VoIP.

• Journal of Satellite, Information and Communications
• /
• v.8 no.4
• /
• pp.53-57
• /
• 2013

The quality of service for the voice and data communication is one of the most important elements in the mobile cellular networks. This quality has the time varying characteristics depending on the wireless network environments. In order to guarantee the quality of service at the predefined level, the mobile service provider needs to collect all the information about the level of quality served by the local base stations. In the conventional method the information on the service quality is measured and collected by the moving vehicle adopting the global positioning device. However this method requires relatively high cost and does not cover all the service areas. In this paper a new method is proposed utilizing a measurement node with local area communication transceiver and the mobile user equipment. In the proposed method the node communicates with the user equipment periodically to monitor the information on the service quality. The resulting information is reported to the measurement server in the mobile network. This method could be applied to either the circuit or the packet based networks. It also has an advantage in terms of the cost efficiency compared to the conventional method considering the required the equipment and the human resources.

• The Journal of the Korea institute of electronic communication sciences
• /
• v.11 no.11
• /
• pp.1113-1120
• /
• 2016

The purpose of this study is to find the important travel agency service quality factors in relation to the amount of information search efforts through major information channels of customers such as interpersonal source, retailer source, and external media source. Factor analysis using varimax rotation was performed and 20 service attributes of travel agent was reduced to 6 factors; convenience system, personal service, customer maintaining service, reputation, atmosphere and accessibility. According to MANOVA analysis there are significant differences in the service quality factor due to the type of source and amount of efforts of information search.

• Convergence Security Journal
• /
• v.10 no.3
• /
• pp.69-75
• /
• 2010

At present, deterioration in service quality, which caused by increased network traffic from a lot of users in the same network, makes smooth communication service difficult. In this paper, we present policy-based QoS management system for VoIP service in order to supply smooth VoIP service to users. The presented system can guarantee quality of VoIP service even in huge traffic situation, and makes it possible to operate whole network in an efficient manner.