• Title/Summary/Keyword: 탐방서비스

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The Effects of Visitor's Service Quality Affecting Visitor's Satisfaction in National Parks (국립공원(國立公園)의 탐방(探訪)서비스 질(質)이 탐방만족도(探訪滿足度)에 미치는 영향(影響))

  • Lee, Ju-Hee;Bae, Min-Ki
    • Journal of Korean Society of Forest Science
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    • v.95 no.1
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    • pp.113-123
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    • 2006
  • The purpose of this paper was to identify the effects of visitor's service quality affecting visitor's satisfaction in national parks(NPs). After reviewing the literature, this research selected and developed the indicators of visitor's service (VS) and have formulated the hypothesis of this research. This research had obtained data through a questionnaire, which surveyed 4,423 visitors at 8 NPs in 2005. We have analyzed the data using descriptive statistical methods, factor analysis, Pearson's correlation analysis, and multiple linear regression method. We found that 1) the results of factor analysis, the five factors of visitor's service (FVSs) i.e., assurance, reliability, empathy, tangibles, responsiveness have extracted. 2) in bivariate analysis, the positive relationships between user's satisfaction and FVSs are fairly low but statistically significant. The higher the value of the five factors of VS the higher the degree of user's satisfaction, 3) in multiple regression analysis, FVSs have been statistically significant at one percent level, and 4) the relative contribution of the assurance of VS on user's satisfaction have been determined to have respectively 2.85 times more important than that of the empathy of VS. The research results suggest that the management of natural resources, cultural resources, and park facilities in national park was the most important factor to increase visitor's satisfaction.

The Impact of Natural Parks' Servicescapes on Perceived Value, Satisfaction, and Behavior Intention - Focus on Palgong Provincial Park - (자연공원의 서비스스케이프가 탐방객의 지각된 가치, 만족, 행동의도에 미치는 영향 - 팔공산도립공원을 중심으로 -)

  • Kim, Bomi;Lee, Juhee
    • The Journal of the Korean Institute of Forest Recreation
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    • v.22 no.4
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    • pp.83-94
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    • 2018
  • The present study applies the servicescape concept in the domain of Natural Parks to examine the impact of a natural park's servicescape on visitors' perceived value, overall satisfaction, and behavior intention. The study's findings suggest that the components of Natural Parks' servicescape can be evaluated based on three factors; including facilities, convenience, and comfort, accessibility to the park, and facilities inside the park, such as parking lots, bathrooms, and resting areas, in addition to other facilities. The results also revealed that if visitors had a favorable impression of the park facilities, they would have a favorable impression on the value of the intangible experiences, and general satisfaction and behavior intentions would be positive. Particularly, visitors perceive time in the course of a visit to be valuable, which in turn influences the comfort servicescape factor, which suggests the importance of continuous effort from Natural Park management to ensure a clean and pleasant environment. The present study is the first time the concept of servicescape has been applied in the domain of Natural Parks. Follow-up studies are required to improve the reliability and generalization of the research results.

An Application of Ubiquitous Information Technology for Integrated Management of National Park (국립공원 통합관리를 위한 유비쿼터스 정보기술 활용방안)

  • Bae, Min-Ki
    • Journal of the Korean Association of Geographic Information Studies
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    • v.10 no.3
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    • pp.134-148
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    • 2007
  • There is not enough knowledge on how to use, build, and apply ubiquitous technologies such as the ubiquitous sensor network, GIS, statistic analysis system, mobile GPS system etc. Also there are other questions such as, how should the knowledge information resources be managed and web decision making system developed for national park management. The purpose of this study is to propose a framework for the national park integrated management system based on ubiquitous information technology. This study will include followings: 1) this study explores what ubiquitous information technologies are needed for national park management, 2) this study proposes building strategies about the spatial and attribute database using ubiquitous information technologies, and links methods among geographic information system, analysis program, sensor network, etc. The results of this study will contribute towards deciding a direction for national park policy in preparation for the ubiquitous computing oriented society.

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Visitors' Behavioral Characteristics and Attitudes to the Use and Managerial Attributes in Hallasan National Park, Korea (한라산국립공원에서의 탐방객 이용행태와 이용.관리속성에 대한 태도)

  • Yoo, Ki-Joon;Baek, Jae-Bong;Kim, Sun-Hee
    • Korean Journal of Environment and Ecology
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    • v.21 no.2
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    • pp.126-133
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    • 2007
  • This study was designed to provide basic visiter information for establishing effective park management strategies. A questionnaire survey was at major entry points in Hallasan National Park(Eorimok and Youngsil). 237 random samples among the visitors on the way back home from their visit were chosen to represent general visitor population. As for the results, visitors' recreational satisfaction level with the area was relatively high. The majority of the visitors were satisfied with 20 uses and management related attributes provided by Hallasan National Park system. However, considering lack of sense of hygienic sanitary facilities, consequential deterioration of natural and cultural resources, and entrance fees as well as other costs, there needs to be a managerial priority on visiter service.

탐방-부산성모병원

  • Lee, Sang-Gyeong
    • Health and Mission
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    • s.7
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    • pp.40-44
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    • 2006
  • 부산성모병원이 진료개시에 들어가 부산지역 동서 간 의료서비스 불균형 해소는 물론 그동안 불편을 겪던 시민들에게 질적으로 향상된 의료 서비스가 제공될 전망이다.

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탐방 - 적극적 토털 프린팅서비스 제공하는 '(주)비주프린팅'

  • Im, Nam-Suk
    • 프린팅코리아
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    • v.14 no.9
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    • pp.92-95
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    • 2015
  • (주)비주프린팅(대표이사 이동열)은 효율적인 토털 프린팅 서비스를 제공하는 전문기업이다. 디자인, 기자재 구매, 출력, 인쇄, 후가공, 납품, 저장관리에 이르기까지 모든 공정이 한 번에 이뤄지는 '토털 원스톱 서비스'를 제공하고 있다.

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지역복지운동탐방-주민 통합서비스 실현을 위한 전국 네트워크

  • Choe, Jeong-Gwan
    • Social Workers
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    • no.10 s.54
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    • pp.20-21
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    • 2006
  • 지역복지계에서 대상자별 서비스 네트워크는 매우 중요한 일이다. 그 이유로 각 기관 및 단체간 서비스 재원 및 인력의 상호 협력과 중복성의 조정에 있다. 이러한 문제점을 해결하고자 한국종교계사회복지협회, 한국사회복지협의회, 복지재단, 자원봉사단체 등의 전문가들이 협력하여 구성한 ‘복지서비스 네트워크’가 바로 ‘주민 통합서비스 실현을 위한 전국 네트워크’의 모태가 된다고 할 수 있다.

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