• Title/Summary/Keyword: 컨테이너터미널 서비스

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Software Development for Optimal Productivity and Service Level Management in Ports (항만에서 최적 생산성 및 서비스 수준 관리를 위한 소프트웨어 개발)

  • Park, Sang-Kook
    • Journal of Navigation and Port Research
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    • v.41 no.3
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    • pp.137-148
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    • 2017
  • Port service level is a metric of competitiveness among ports for the operating/managing bodies such as the terminal operation company (TOC), Port Authority, or the government, and is used as an important indicator for shipping companies and freight haulers when selecting a port. Considering the importance of metrics, we developed software to objectively define and manage six important service indicators exclusive to container and bulk terminals including: berth occupancy rate, ship's waiting ratio, berth throughput, number of berths, average number of vessels waiting, and average waiting time. We computed the six service indicators utilizing berth 1 through berth 5 in the container terminals and berth 1 through berth 4 in the bulk terminals. The software model allows easy computation of expected ship's waiting ratio over berth occupancy rate, berth throughput, counts of berth, average number of vessels waiting and average waiting time. Further, the software allows prediction of yearly throughput by utilizing a ship's waiting ratio and other productivity indicators and making calculations based on arrival patterns of ship traffic. As a result, a TOC is able to make strategic decisions on the trade-offs in the optimal operating level of the facility with better predictors of the service factors (ship's waiting ratio) and productivity factors (yearly throughput). Successful implementation of the software would attract more shipping companies and shippers and maximize TOC profits.

Design of an Efficient Control System for Harbor Terminal based on the Commercial Network (상용망 기반의 항만터미널 효율적인 관제시스템 설계)

  • Kim, Yong-Ho;Ju, YoungKwan;Mun, Hyung-Jin
    • Journal of Industrial Convergence
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    • v.16 no.1
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    • pp.21-26
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    • 2018
  • The Seaborne Trade Volume accounts for 97% of the total. This means that the port operation management system can improve port efficiency, reducing operating costs, and the manager who manages all operations at the port needs to check and respond quickly when delays of work and equipment support is needed. Based on the real-time location information confirmation of yard automation equipment used the existing system GPS, the real-time location information confirmation system is a GPS system of the tablet, rather than a port operation system that monitors location information for the entered information, depending on the completion of the task or the start of the task. Network configurations also reduce container processing delays by using commercial LTE services that do not have shading due to containers in the yard also reduce container processing delays. Trough introduction of smart devices using Android or IOS and container processing scheduling utilizing artificial intelligence, we will build a minimum delay system with Smart Device usage of container processing applications and optimization of container processing schedule. The adoption of smart devices and the minimization of container processing delays utilizing artificial intelligence are expected to improve the quality of port services by confirming the processing containers in real time to consumers who are container information demanders.

A Study on Operation Efficiency of Container Port by Comparison of Similar Ports (동종 항만군 분류를 통한 컨테이너항만의 운영효율화 방안에 관한 연구)

  • 정태원;곽규석
    • Journal of Korean Society of Transportation
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    • v.19 no.1
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    • pp.7-16
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    • 2001
  • The Principle objective of this paper is to introduce a systematic approach to identifying similar container ports in Asia. For this, it analyses data on port facilities, port facility availability, port service level total container throughput, and economic index, by using Multidimentional Scaling (MDS) method. Based on the analysis it identifies five groupings of similar container ports in Asia within which Port comparison can be justifiably made, evaluates a present position of five groupings on the basis of factors used to compare container ports in Asia ; and finally proposes policy implications for operation efficiency of Pusan container port in comparison with Kaohsiung Port. The major implication is that both the Kaosuing and the Pusan port have to strengthen port facility to attract more traffic, and particularly, Pusan Port has to reinforce the number of berth, total length of berth. and yard areas.

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A Study on RFID Based QoS Guarantee between O/D Container terminals for Biz-Model (RFID을 활용한 기종점 컨테이너 터미널간 QoS 보장을 위한 비즈니스 모델 연구)

  • Park Doo-Jin;Kim Hyun;Nam Ki-Chan
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2005.10a
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    • pp.303-309
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    • 2005
  • This paper will suggest how can we guarantee terminal QoS like ship waiting time ratio and ship residing time applying RFID(Radio Frequence Identification) technology, raising up rapidly as a fundamental solution of new growing industry, to port information system. Also, lead time of whole port logistics can be decreased for reduction of loading & discharging time resulted from productivity improvement of Twinlift G/C(Gantry Crane) and Y/T(Yard Tract) etc as applying RFID technology to terminal operation. The purpose of this paper is suggesting of new business model of u-Port that port QoS can be guaranteed from mutual agreement of each terminals RFID technology applied and focusing on the implementation plan.

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Review on the Japanese Super-Core Port Policy - An Assessment and New Politic Demands - (일본 슈퍼중추항만정책의 성과와 한계에 관한 고찰)

  • Koo, Kyung-Mo;Oh, Yong-Sik
    • Journal of Korea Port Economic Association
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    • v.26 no.3
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    • pp.143-164
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    • 2010
  • Japanese government has instituted and carried out Super-core Ports Policy to improve their operating efficiencies of international container ports from 2004. Despite of diverse institutional and administrative supports within this policy, this paper has assessed that they couldn't accomplished goals at the end of 2009 when the policy ended. In short, Japanese Super-core ports have explicitly lost the competitiveness for functioning as a hub-port in the East Asia region. We could find some defaults in the policy i.e. some limits of the private terminal operating units, inefficiencies in teaming between ports within Super-core port, lacking with system for collecting cargoes. In 2010, Japan is going to reinforce International Strategic Container Port Policy following Super-core Ports Policy. With this policy, they ought to prepare for the last leap on the basis of selection and concentration rules in international port. This new policy is particularly focused on recapturing their T/S cargo via Busan port. Regarding these changes, Busan port needs to prepare counter measurements for preserving Japanese T/S cargo firmly.

A Model of Evaluating the Efficiency of Container Terminals for Improving Service Quality (서비스 품질 향상을 위한 컨테이너 터미널의 효율성 평가 모형에 관한 연구)

  • 임병학;한윤환
    • Journal of Korean Society for Quality Management
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    • v.32 no.2
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    • pp.77-92
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    • 2004
  • It is difficult but very necessary to measure the productivity of container terminals as logistics service provider. It is meaningful to find the appropriate inputs and outputs of the logistics service delivery systems and to measure the relationship between these inputs and outputs. This study proposes a model of evaluating the efficiency of container terminals. The evaluation consists of three phases. First, DEA(Data Envelopment Analysis) phase, determines the efficiency score and weights of DMUs(Decision Making Unit). This phase performs through four steps : selection of DMU, selection of DEA model, determination of input and output factors, calculation of efficiency score and weights for each DMU. Secondly, CEM (Cross Evaluation Model) phase, is to calculate the cross-efficiency scores of DMUs. This phase performs through three steps: selection of CEM, determination of cross-efficiency score for each DMU and development of cross-efficiency matrix. Finally, average cross-efficiency analysis phase is to compute the average cross-efficiency score. The proposed model discriminates among DMUs and ranks DMUs, whether they are efficient or inefficient.

"'세계 10대 컨테이너항으로의 성장 통한 동북아 물류 허브항만 역할 수행' "

  • 백옥인
    • LOGISTICS
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    • s.11
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    • pp.14-18
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    • 2005
  • 정부는 최근 인천, 부산, 광양 등 3개 지역 경제자유구역청을 조직$\cdot$인사$\cdot$재정 등에서 자율성과 독립적인$\cdot$허가권을 행사하는 특별지방자치단체로 격상키로 하였다. 외자유치를 통한 원스톱 행정서비스를 제공하기 위해서다. 현재는 외자유치시 각 상급 지자체를 돌아다니며 인허가를 받아야 하기 때문이다. 하지만 특별지자체는 통상의 지자체와 구별되기 때문에 상위 단체의 규제를 받지 않고, 외자유치 등의 특수 목적을 위해서는 최대한의 자율적 권한을 갖게 된다. 이렇듯 정부에서도 경제자유구역청에 많은 관심과 힘을 쏟고 있다고 할 수 있다. 3개 지역의 경제자유구역청 중 가장 왕성한 활동을 펼치면서 외자유치에 모범이 되는 곳이 있다. 바로 광양만권경제자유구역청. 지난해 3월에 개청되어 타 경제자유구역청보다 늦게 출발하였지만 그 결과는 정 반대다. 광양만권경제자유구역청의 초대 청장으로 부임한 백옥인 청장은 포스코터미널 등 8개 업체로부터 9034만달러의 투자를 유치하고 국내외 15개 업체와 2조 720억원에 달하는 투자의향서를 교환하는 등 광양만권을 발전시키기 위해 노력하고 있다. 나아가, 광양에 대한 국제 인지도를 높이고 도로 등 SOC를 확충해 기본적인 투자환경을 조성해 가면서, 동북아 경제 및 물류 거점도시로 발돋움하기 위한 구체적인 계획을 하나하나 펼쳐 나가고 있다.

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The Relative Effects of Three Dimensions of Port Logistics Service Quality on Customer Satisfaction (항만물류 서비스품질 차원이 고객만족도에 미치는 영향 - 인천항 컨테이너 터미널을 중심으로 -)

  • Kim, Byung-Il
    • Journal of Korea Port Economic Association
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    • v.22 no.1
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    • pp.125-149
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    • 2006
  • The main purpose of this study is to develop new measurement device of the quality of terminal service, applying the existing research output of service marketing to the specific industrial aspect of container terminal. Especially we tried to help marketing managers present the points of effective marketing strategy with each dimension of service quality. To achieve this aim, we defined the service quality demensions of container port as the following three ones; the internal, the external, and the interactive qualities. The applied measuring instruments could be divided into three dimensions by carrying out factor analysis. Additionally, by analyzing the relative effects of the three dimensions of service quality on customer satisfaction, we found that the relative importance are as follows; interaction quality>internal quality> external quality. We confirmed that the three dimensions of service quality could affect customer loyalty and information, through customer satisfaction.

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A Study on the Reconfiguration Effect of Busan Port Operator in Logistics Environment (물류환경변화에 따른 부산항 운영사 재구성효과에 관한 실증연구)

  • Park, Ho-Chul;Lee, Sung-Yhun;Ahn, Ki-Myung
    • Journal of Navigation and Port Research
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    • v.42 no.6
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    • pp.507-517
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    • 2018
  • The probability of T/S cargo volume to decrease is the most notable problem associated with inappropriate mix of terminal operators in Busan port. Other problems include, the deterioration of the national carriers' competitiveness from non-operation of own terminal, excessively high proportion of financial operators in the engagement of operation which may result in their passiveness in timely investment, additional cost burden to carriers' in the handling inter-terminal T/S cargo transportation and inefficiency in terminal operation by the multiplicity of operators proved to be same recognized as so through the analysis. Therefore, in order to provide solutions for the problems and to strengthen Busan port's competitiveness, this research suggests the restructuring of operators mix as follows. To achieve sustainable growth of T/S cargo, global carriers' participation in terminal operation should be of utmost priority. To enhance the operational efficiency, the operators should be integrated. Similarly, the integration of operators will play a key role in verifying that national carriers' own terminal operation is an important factor in raising its competence. Finally, BPA's active engagement in the entire operation of port is also critical in public-oriented operation of the port. Whereas in the interactive analysis by taking the merits of Busan port into consideraion, global carrier's participation in operation, integration of operators and BPA's engagement in operation proved to contribute to the increase of T/S cargo and strengthening of operational efficiencies of Busan port.

A Study on RFID Based Biz-Model for QoS Guarantee for Container Terminals (RFID를 활용한 컨테이너터미널의 QoS 보장을 위한 비즈니스 모델 연구)

  • Park Doo-Jin;Park Jin-Hee;Kim Hyun;Nam Ki-Chan
    • Journal of Navigation and Port Research
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    • v.30 no.3 s.109
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    • pp.211-217
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    • 2006
  • In recent years, the pileup of world ports is deepening as time goes by due to China effect and continuous increase of world trade volume. The shipping companies try to reduce their shipping cost by using mega vessels in the ports. Shipping companies consider most of the ships turnaround time as a critical factor when selecting a calling port for reducing cost. This paper will suggest how we can guarantee terminal QoS like ship waiting time ratio and ship residing time applying RFID(Radio Frequence IDentification) technology, raising up rapidly as a fundamental solution of new growing industry to port information system. Also, lead time of whole port logistics can be decreased for reduction of loading & discharging time and result from productivity improvement of Twin-lift G/C(Gantry Crane} as applying RFID technology to terminal operation. The purpose of this paper suggests that the new business model of U-Port which port QoS can be guaranteed using RFID based RTLS technology.