• KLA journal
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• v.18 no.9
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• pp.20-25
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• 1977

본 논문은 RQ 1974년 춘계호 pp.199-204에 실린 Basic Reference: An Information Theory를 우리말로 옮긴 것이다. 저자인 루이스 쇼즈(Louis shores)는 후로리다 주립대학교 도서관학교 명예교수로 재직중이다.

• Journal of Korean Library and Information Science Society
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• v.42 no.4
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• pp.159-179
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• 2011

This article intends to locate the logical basis to apply bibliotherapy as a library service in Korean libraries. To the end, investigated and discussed are the historical relationship between bibliotherapy and RAS(readers' advisory service), and the theoretical base and practical experiences that enabled bibliotherapy to be practical in the U.S. library community. This article introduces a concept of 'therapeutic' RAS as a similar concept to 'developmental' bibliotherapy, and suggests the roles of a librarian as a therapist, based on the "Zones of Intervention" by Carol Kuhlthau.

• Journal of Korean Library and Information Science Society
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• v.44 no.1
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• pp.409-432
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• 2013

The purpose of this study is to examine 5 writing guidelines of reference collection development policy(RCDP) and to identify major elements of RCDP through the comparison and analysis of 24 RCDP in academic libraries in the U.S. As a result of this study, a total of 9 elements(5 core elements and 4 selective elements) were identified. Five core elements were (1) introduction, (2) scope, size, and level, (3) format, (4) types, and (5) management(i.e., selection, weeding, evaluation, and responsibilities) of reference collection. The results of this study would be helpful to those academic libraries which are planning to write RCDP in academic libraries in the near future.

• Journal of Korean Library and Information Science Society
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• v.32 no.4
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• pp.45-75
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• 2001

University library is more than just a collection. In other words, it is an access point and gateway to a world-wide information. Therefore, the evaluation of hybrid library and information services should be recognized an essential management activity. The goal of this study is to develope a new evaluation model for Korean university libraries, based on the analysis of existing models and perception level of the shakeholder groups. As result of statistical analysis, the study suggested six evaluation domains, thirty-seven indicators, and the relative importance (weight) and measure criterion.

• Journal of Information Management
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• v.27 no.1
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• pp.1-39
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• 1996

The purpose of this paper is to design a model of integrated OPAC called as EconRef. This model not only provides users of libraries with systematic, rapid information service, but also supports librarians to do their tasks effectively. The designed model is constructed based on two operating systems such as REGIS system and The Book House and is developed by using KPWin++ is an expert system shell which combines hypertext and expert system functions. The designed system consists of six modules ; three reference expert systems for document sources, experts and statistical sources; OPAC ; external database ; user's guide. For the evaluation of the designed system, performance of EconRef system is compared with that of the naive and expert reference librarians. And also the features of the system are compared with those of REGIS systems. The tests comparing BconRef system searching with librarians searching have shown that EconRef system is at least as good as searching with expert librarians and much superior to searching with naive librarians.

• Journal of the Korean Society for information Management
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• v.22 no.1 s.55
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• pp.249-265
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• 2005

This paper outlines the concept of real time reference service(RTRS). Then, it analyzes real time reference service in the 13 libraries for effective reference service. As a result, the most used software was AOL instant Messenger, followed by Conference Room from WebMaster, and LivePerson. Hours of service was generally same as reference desk hours. The users were Students. faculty, staff, and alumni, This study also demonstrated how the RTRS in LC works. The results showed that real time reference was able to response to patrons quickly for reference questions with interactive method.

• Journal of Information Management
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• v.28 no.3
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• pp.21-45
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• 1997

The objective of this study is to build up an electronic reference service system specifically in the field of nuclear. Comparing with a library service system, this on has some advantages in that users can obtain information services through the network without spending much time and labor in visiting the library in person. A questionnaire was inquired for 300 researchers to get useful information for the building of the system. This system was proved to be useful by users.

• Proceedings of the Korean Society for Information Management Conference
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• 2001.08a
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• pp.207-212
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• 2001

대학도서관 웹사이트는 도서관의 이용을 원활하게 하고 정보자료에의 접근을 용이하게 하기 위해서 구성된다. 따라서, 웹사이트를 통해 도서관 서비스에 대한 안내, 이용자의 편의를 위한 온라인 참고봉사 서비스, 과거 수동적인 자세가 아닌 능동적인 정보제공서비스 뿐만 아니라 다양한 이용자의 사용행태를 파악하여 이를 통해서 서비스의 질을 높이고, 이용자의 요구사항을 파악하여 도서관 서비스를 개선해나가는 것이 중요한 화두가 되고 있다. 본 연구에서는 충남대학교 도서관 웹사이트를 대상으로 설문조사(Questionnaire)와 발견적 평가(Heuristic Evaluation)를 통해서 대학도서관 웹사이트의 사용성에 있어서의 문제점을 발견하고 개선점을 제시한다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.2
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• pp.17-30
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• 2009

This study is to improve the quality of online reference service which is serviced in the world. For this it suggests the strategic methods for collecting and connecting of internet information resources. It makes information service circumstance for professional librarians to retrieve and service. To achieve the purpose, this study have drawn implications by analysing the theoretical discussions and the cases of online reference resources system. This study suggests some strategies as follows; 1) Collaborative constructing and using of online reference resources, 2) Developing classification scheme and subdividing the subjects of it, 3) Developing the standard format of the data as like metadata, 4) Developing the guidelines to select the proper resources from many internet information resources, 5) Subdividing the 'knowledge DB' by subjects, 6) Connecting as much as possible the DBs as like the National DB and open access resources.

• Journal of Information Management
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• v.30 no.3
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• pp.27-43
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• 1999

The digital library operated in the environment of computer-mediated-communication offered new successful alternative plans for the field and communication methods of the information services that have been provided by the traditional library and this causes the traditional library to move to the new paradigm. In this situation, the information services of the digital library raised the necessity for the communication channels that would cope actively on the spot and for the extention of information services that would supply an unspecified number of the general public with a considerable extention of information services that neglect time and space. This study looked into the communication channels in general for interactions between the digital library and the users in the environment of computer-mediated-communication and observed patterns of communication chennels that the digital library could supply. For the development of the communication model in the digital library, the study presented the communication model for effective information services.