• Title/Summary/Keyword: 직원참여

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Burnout and Coping Strategies among Tourism Service Employees (관광서비스 종사원의 소진 현상과 대처 전략)

  • Kim, Pan-Young;Song, Sung-In
    • The Journal of the Korea Contents Association
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    • v.8 no.1
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    • pp.103-115
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    • 2008
  • The purpose of this paper is that investigates a model of burnout and coping strategy employees in out-bound travel agency. So, we investigated the relationship between burnout variables(emotional exhaustion, depersonalization, reduces personal accomplishment) and employee's job satisfaction, intentions to resign. And we suggest that coping strategies will control the relationship between burnout and job attitude. We used social support, self esteem, and leisure involvement as a coping method. Data obtained from survey of frontline employees working in the several outbound travel agencies in Seoul, Korea. In the result, it has strong relationships between burnout and job-relative components. Perceived burnout phenomenon has negatively effect on job satisfaction and positively effect on resign intention. Coping variables controled in the relationship between burnout and job satisfaction. In the practical implications, managers can take an action as like a social support to reduce employee's burnout. And employee has activity hobby for reducing the burnout.

The Effect of Organizational Mecenat Interests on Individual Mecenat Interests, Participation, Organizational Trust, Commitment, Loyalty (조직의 메세나 관심이 내부 조직원의 메세나 관심도와 참여도 및 조직 신뢰, 애착, 충성도에 미치는 영향 연구)

  • Joo, Soon-Yi;Kim, Bo-Young
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.145-156
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    • 2017
  • Mecenat is a company support to cultural and artistic activities. It has developed as not only a patronage of the arts but also a strategic method for a business performance and a company's influence. And mecenat has impacted on customers, interested parties, local communities, and corporate culture. This study analyzes how individual and organizational interests and participation on Mecenat activities affect organizational trust, commitment, and loyalty. As a result of surveys from 438 employees, there would be a pro rata increase in an employee's interest and participation in Mecenat, if organizational interest goes up. The interest also affects trust in organization, organizational commitment, and employee loyalty in a positive method. The result clearly indicates necessity of company's support for cultural and artistic activities and importance of changing company's perspectives. Hence companies would be recognized that supporting Mecenat activities would strengthen organizational culture.

A Study on University-Industry Cooperation: Focused on Employer Engagement in Training: (대학과 기업 간의 산학협력에 관한 연구: 고용주의 교육훈련 참여를 중심으로)

  • Park, Yoon-Hee;Oh, Kye-Taik
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.11
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    • pp.197-207
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    • 2019
  • The purpose of this study was to suggest measures for improving training cooperation between industries and universities through employer engagement by analyzing the state of employer engagement in training. The current study investigated the state of employer engagement in training and factors that facilitate employer engagement in training. A survey was conducted with 230 human resource managers who worked for companies with more than 300 employees. The study results showed that employers perceived their engagement in training for their employees are consumers rather than strategic partners to plan educational service and make decisions in their communities. However, employers perceived that their engagement in training would be effective because their training engagement can result in positive direct and indirect business outcomes. Moreover, the implementation of training programs based on industry needs was revealed as a critical factor for promoting collaboration between industries and universities and leading to employer engagement. Based on the study results, several suggestions are presented for improving training cooperation between industries and universities through employer engagement.

Evaluating Special Library Service Quality using Importance-Performance Analysis (중요도-수행분석을 이용한 전문도서관 서비스 평가)

  • Kim, Ji-Hyun
    • Journal of Korean Library and Information Science Society
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    • v.52 no.3
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    • pp.157-175
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    • 2021
  • The purpose of this study is to investigate the service quality of special libraries using Importance-Performance Analysis (IPA) method. This study also applied the working year factor to IPA model for establishing more improved library service strategies. A total 127 library users who work in governmental policy or research institutions in South Korea participated in this study. This study conducted regression analysis to compare with the results of IPA. The results of survey revealed that special library users had high expectation for library services, but they perceived the performance of the library service as insufficient. Special library users assessed that the information services of libraries were well provided but required additional efforts in services related with space and provided by librarian. Interestingly, when the library services were measured by working years, special library users who have worked for more than eight years were generally satisfied with library services with no "possible overkill" services, but users with less than three years working experience particularly expressed dissatisfaction with the service provided by librarians. The results of regression analysis supported the results of IPA. Finally, this study provides several important suggestions for better special library service.

A Study on Restaurant Workers' Knowledge about Food Hygiene and Safety (패밀리 레스토랑 직원들의 식품 위생 및 안전 지식에 관한 연구)

  • Eo, Geum-Hee;Hahm, Moon-Hoon
    • Culinary science and hospitality research
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    • v.15 no.2
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    • pp.268-281
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    • 2009
  • The purpose of the study was to examine the restaurant workers' understanding of food hygiene and safety regulations using SPSS. From October 10th to 31st, 2008, a survey was conducted to those who work at family restaurants in Seoul and Gyeonggi-do. This program analyzed total 149 copies of the questionnaire. 79.9 percent of the respondents have completed college education; 76.7 percent out of them were domestic company workers and 82.9 percent were foreign company workers. The total average points turned out to be 14.03 points out of 20, 3.95 out of 5 for food poisoning, 2.37 out of 3 for personal hygiene, 6.41 out of 9 for food hygiene and environment, and 1.86 out of 3 for food safety. Foreign company employees scored higher points(14.3) compared to those of domestic companies. When comparing the points between domestic company workers and foreign company workers, the score of kitchen staff(p<0.001) and the score of a restaurant assistant(p<0.05) have influenced the overall points. In conclusion, people scored low points in areas as understanding of 'dangerous temperature level', 'bacterial multiplication', 'safe defrosting methods', 'cooling methods' and 'temperature control', indicating the necessity of the training on 'time/temperature control'.

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A Study on the Factors of Life Satisfaction of the Adults with Developmental Disabilities (그룹홈 중고령 발달장애인의 생활만족도 영향요인 연구: 청년기 발달장애인과의 비교를 중심으로)

  • Roh, Seung Hyun;Kim, Cheong Seok
    • 재활복지
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    • v.22 no.3
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    • pp.69-91
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    • 2018
  • This study aims to identify factors of life satisfaction of the adults with developmental disabilities, focusing on the comparison between young and old. Data are collected through in-depth interview of the adults with developmental disabilities as well as via workers proxy responses at the group home. Regression model analysis is conducted based on 387 cases. The result shows that the young adults with developmental disabilities are more likely to satisfied with life when they evaluate job performance of workers at the group home and when they are more actively involved in community activities. For the old adults with developmental disabilities, life satisfaction is positively associated with their evaluation of job performance of workers at the group home as in the young adults. In addition, life satisfaction of the old adults is higher when they feel less fatigue. It is also higher for those with more choices on residence and higher level of social activities. The findings reveals that enhancement of life satisfaction for the old adults with developmental disabilities dwelling at group home require supports and services for health and social activities different from other ages. It shares the general ideas that service efforts should be made for needs and desires of the recipients. The present study suggests to expand our research interests to include the disabled in danger of early aging, such as the persons with Down Syndrome and the persons with intellectual disability and cerebral palsy, and look into their particular needs.

A Study on the Reasons for Participation in the Training of the Work-Learning Parallel Program (중소기업 일·학습병행제의 훈련 참여 이유에 관한 연구)

  • Park, Chan-Jun;Lim, Sang-Ho
    • Industry Promotion Research
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    • v.5 no.1
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    • pp.47-52
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    • 2020
  • In this study, parallel work-learning training, which was started in 2013 as a pre-employment promotion policy, is an important factor that determines the success or failure of training. As a time when various institutional supplementation is needed to encourage company participation, this study is to identify the factors of participation of companies participating in work-learning parallel. To this end, a questionnaire survey was conducted of companies participating in parallel work-learning in Chungnam, and the results were analyzed using the structural equation model. As a result of the study, the reason for the company's participation in parallel work-learning was firstly, 84% of government subsidy received education and training expenses. Second, 66% of workers were able to pay less than regular workers, and thirdly, it was easy to hire new employees in the field. 26%, 17% of them were invited by acquaintances for no particular reason. Therefore, the study suggests that participation in the work-learning parallel training contributes to the management costs, management of employee turnover, and human resource development. In future research, it is necessary to subdivide tests and estimates by conducting studies on regions, occupations, gender, wages, and years of service in Korea.

Leadership and Knowledge Management (리더십과 지식관리)

  • Lee, Hyangsoo
    • Journal of Digital Convergence
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    • v.12 no.10
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    • pp.35-43
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    • 2014
  • Many researchers in the knowledge management area pointed out that leadership is a important factor affected knowledge management. But, research focused on relationship between knowledge management and leadership was very rare. This study analyzes, by qualitative approach of in-depth interviews for employees and CEO of 2 rolled-rated municipalities, relationship between leadership of CEO in local government and knowledge management. The results show that participatory leadership expand opportunity of participation in decision-making of employees in local government, and enable successful knowledge management through free communication among employees. Participatory leadership is positively associated with high levels of employee knowledge management activities. Future research may want to focus on relationship between leadership and knowledge management through a quantitative approach.

Analysis of the Mediated Effects for the Organization Factors in a Combined-Cycle Power Plant (복합화력발전소 경영진의 안전관심이 직원의 안전참여에 미치는 영향관계에서 조직요인의 매개효과 분석)

  • Choi, JaeWoo;Um, SungIn;Hong, InGi
    • Journal of the Korean Institute of Gas
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    • v.20 no.3
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    • pp.22-29
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    • 2016
  • Organization characteristics and safety culture contains a wide variety of factors. It should be accessed in a variety of ways in order to improve such a safety culture. Thru by analyzing the safety culture factor of combined-cycle-power plants, it was found to be a positive role in the improvement and enhancement for the improving of safety training, communication and training participation level by structural equation modeling analysis as the management's interest is increased. As the safety training is emphasized, it would be help to improve work participation.

Digital Libraries as Scocio-Technical Interaction Networks: American Memory Project as one example of it (사회기술상호작용망(STIN)으로서의 디지털 도서관: American Memory Project를 중심으로)

  • Joung, Kyoung-Hee
    • Journal of the Korean Society for information Management
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    • v.20 no.4 s.50
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    • pp.91-111
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    • 2003
  • This paper shows that digital libraries can be understood through STIN models which emphasize interactions among components in networks. The enrollment strategies in the American Memory make human and non-human factors interact. Specifically, this paper articulates that the relationships between users and collections, between users and staff, and between users and users are closely linked through the strategies . Observing the linkages among these components ,this paper found that the enrollment processes not only draw users to the American Memory, but also alter roles of components and creates new roles and players for them. The alterations of roles and the resulting changes of relationships among components mean that digital libraries lead to transform the grounding of knowledge works in a society.