• Journal of Information Management
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• v.31 no.2
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• pp.1-10
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• 2000

Many experts predict that 21st century will be knowledge-based society. That is, knowledge beside labor, capital will be recognised as important assets and powerful competitiveness. The main aim of government-supported research institute is to evolve R&D activities and to diffuse them. And all process including R&D activities can be called to knowledge life cycle. This paper reviews understanding of KM and information professional's role in research information center. Sometimes, CEOs misunderstand that only building of knowledge management system is sucess of knowledge management initiatives but the most important factors of its success are human and culture of knowledge sharing, not H/W systems. Information professionals must be consultant, analyst, content manager, planner and marketer, knowledge manager to practice knowledge management initiatives successfully.

• Journal of the Korea Society of Computer and Information
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• v.18 no.1
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• pp.73-81
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• 2013

This research proposes design and construction of Korean type SWC based on user oriented smart work system. To achieve this proposal, the research suggested improvements of related law, changes to working environment, and strengthening information security for users, stronger Korean ICT based; the study investigated for an efficient and suitable Korean type SWC by analyzing Korean government plans and foreign developed countries' cases. The user-oriented smart work service platform suggested in this study aims to offer a solution to national crisis and establish infrastructure to knowledge-industry and creative-industry by collaborative smart work environment of 'Context Awareness' and 'Tangible User Interface'. As a result, smart work suggests methods to produce creative work by IT workers and efficient work environment for better standing in world competition. In conclusion, Korean SWC system is proved to be superior in satisfaction rate at 75.41%, 20.18% higher than average score shown in 5 categories in 5 countries from USA, Japan, and EU's which was 55.23%.

• Journal of Korean Library and Information Science Society
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• v.51 no.4
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• pp.157-183
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• 2020

This study was a basic study for the establishment of basic policies for the operation of Sejong City Library. It was intended to establish and operate the functions and roles of Sejong City Library by conducting a general survey on the current status, user demand, expert opinion, and librarian opinion survey. As a result, the Sejong City Library is the representative library of Sejong Special Self-Governing City, which oversees all public and small libraries in Sejong Special Self-Governing City and carries out support and cooperation projects, and should improve the development of the local community and the quality of life of local residents by providing more convenient and equal access to provide information services and cultural programs. Second, apart from providing library services to local residents in Sejong Special Self-Governing City, the functions of the Sejong Special Self-Governing City's representative library and hub library, knowledge and information center, lifelong education center, social and cultural center, leisure culture center, leisure and convenience center, and furthermore, it should function as a policy information support center. Finally, in order to enhance the brand value of Sejong City Library, the Sejong City Library as a landmark in Sejong area, the Sejong City Library as an art and cultural hub in Sejong area, the Sejong City Library as a complex cultural space in Sejong area, and the Sejong City Library as a center for Sejong Studies were proposed.

• Journal of Cadastre & Land InformatiX
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• v.50 no.2
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• pp.21-35
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• 2020

Due to the coronavirus pandemic and diplomatic disputes, governments are actively developing a policy to revitalize·reshore manufacturing and to diversify international cooperations. In order to develop such a policy, it is very important to compare and analyze domestic·international geospatial information. Over the decade, the US·EC governments have conducted a series of national researches to build data-based tools that can monitor·analyze regional geospatial information driven by government R&D investments. In the case of the EC system, it can compare geospatial information in domestic and international(including Korea) regions. Compared to US·EC cases, Korean examples of national researches with available data analplatform need future improvements. Current study is investigating an automated analysis methodologies using "National Institute of Science and Technology Information (NTIS)" DB, which was national security data until recently. Research on data-mining regional geospatial information can contribute to support policy fields that need to discover new issues in response to unexpected social problems such as recently faced corona and trade disputes.

• Proceedings of the Korean Society of Computer Information Conference
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• 2012.07a
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• pp.119-122
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• 2012

오늘날 콜센터는 고객과 의사소통을 담당하는 비대면 접촉채널의 대표적인 조직으로 고객 접촉을 담당하는 인적자원에 대한 중요성이 날로 증대되고 있다. 이에 콜센터들은 고객응대에 적합한 지식 기술 태도 등 상담사의 전문성 강화를 위해 교육훈련을 꾸준히 계획하며 실행하고 있다. 본 연구는 콜센터에서 실시하는 다양한 교육훈련이 상담사들의 직무몰입과 어떠한 관계가 있는지를 알아보려는데 그 목적이 있다. 이를 분석하기 위하여 교육훈련에 대한 만족도, 성취도, 적용도, 기여도를 중심으로 직무몰입과의 관계를 회귀분석을 통해 살펴보았다. 분석결과는 다음과 같다. 교육훈련 만족도와 적용도는 직무몰입과 직접적인 유의미한 영향관계가 나타나지 않았다. 반면에 성취도와 기여도는 직무몰입에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 이러한 결과는 교육훈련과정에서 교육내용의 가치와 재미를 찾아 잘 이해하고 습득할 수 있도록 하여 성취도를 높여주고, 교육훈련을 통한 조직생활에 대한 기여도에 대한 인식을 높여줄 때 직무몰입이 높게 나타남을 시사한다.

• Digital Contents
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• no.2 s.81
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• pp.20-29
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• 2000

21세기 정보산업은 어떻게 발전하고 변모해 나갈 것인가. 이 질문에 대해서는 분명하게 이렇게 변화해 갈 것이다라고 단정지을 수 없을 것이다. 그렇지만 인터넷을 기반으로하여 정보산업이 발달할 것이라는 답변에는 대부분이 고개를 끄덕일 것이다. 인터넷을 기본 인프라로 하는 21세기 정보산업에 대해 살펴봤다.

• Journal of Information Management
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• v.39 no.3
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• pp.73-94
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• 2008

The science & technology information is core point of the knowledge based society which will accomplish the role which economic development is lead. Simultaneously, Korea will jump at powerful country of knowledge information. But, There is not analysis about affects in the economic growth and various economic structure which follows in national knowledge information system development. This research analyses the economic ripple effects, in terms of production inducement effect, added value inducement effect, import inducement effect, labor inducement effect, of national knowledge information system development in KISTI from 2001 to 2008, using an input-output analysis of the bank of Korea(2007). It also examines economic propriety using an benefit-cost analysis for national knowledge information system development.

• Journal of Information Management
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• v.40 no.1
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• pp.47-67
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• 2009

Digital literacy is an important factor in the discourses on the knowledge sharing on the campus. This article analyzed the impact of digital literacy of knowledge-sharing capabilities in the university. As a result, digital literacy was found to significantly affect student knowledge-sharing capabilities in the university studied. Results show that video and animation literacy is the most influential factor and image literacy is the second-most influential factor for student knowledge-sharing. Those results can be used as a framework for developing digital literacy program.

• Journal of Information Management
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• v.38 no.2
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• pp.175-190
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• 2007

Information on and knowledge of science and technology in the knowledge-based society can be a valuable natural resource and a source of competitive advantage for a country. In addition, in conducting research and developing technologies, information on and knowledge of science and technology is becoming increasingly important and customer's needs are becoming more diverse. This study thus aims to propose appropriate strategies for effectively coping with needs of those customers who use such knowledge and information by actively reflecting a broad diversity of customer' needs and comments. Using such strategies, we developed a standardized and integrated helpdesk system to enhance the quality of customer support and other services, customer monitoring service, and customer satisfaction.

• The Magazine for Energy Service Companies
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• s.48
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• pp.28-29
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• 2007

진성훈(㈜에스코프로 진단사업본부장)씨는 매일 아침을 에너지관리공단 정보교류센터 홈페이지로 시작한다. 건물이나 산업공정의 에너지절약설비에 대한 회원들의 질문에 답변을 다는 일이다. 매일 10분씩, 하루도 거르지 않고 에너지지식정보교류의 장을 열어가고 있는 진 씨를 만났다.