• The Journal of the Korea Contents Association
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• v.15 no.4
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• pp.443-453
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• 2015

The purpose of this research is to investigate the influence of institution trust on customer-orientation of hotel practician. Comparison between two types of governance structure demonstrated that the relationship between institution trust and customer-orientation were significantly different each other. As hypothesized, influence of organization trust on customer-orientation was much stronger in privately owned organizations than that of public ownership organizations. In the test of mediating effect of job engagement between two variables were statistically significant Based on the results from SEM model, we can suggest that improvement of institution trust need to be emphasized through the rational introduction of customer-oriented system, establishing priority task system according to individual business criticality, admission and enhance of fault. Empirical evidences from structural equation model support the governance type positively influence the job attitude in service organizations.

• Journal of the Korea Safety Management & Science
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• v.7 no.5
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• pp.135-153
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• 2005

자가통제평가(CSA : Control Self Assessment)는 핵심사업 목적을 달성하는데 개입되는 위험 그리고 그러한 사업위험을 관리하기 위하여 설계된 내부통제를 공식적이고 문서화된 협력적 프로세스에 의하여 검토하기 위하여 사용되는 방법론이다. 현재 많은 기업에서 효과적인 조직통제와 비즈니스 프로세스 개선을 위하여 전문 감사인과 경영인들이 기업지배구조 조직의 강력한 위험관리 도구로서 자가통제평가의 필요성을 강조하고 있다. 자가통제평가는 해당 조직의 담당부서나 팀에서 내부통제평가를 통하여 내부통제상의 재무보고, 준법, 사업 및 운영상의 효율성 등을 확보하기 위해서 설치되며, 효과적인 모니터 장치로서 기업지배구조상의 업무 프로세스를 정비하고 업무에서 발생하는 제반 정보의 흐름을 원활하게 해서 조직에게 손해가 발생할 수 있는 여러 가지 위험으로부터 회사를 사전에 차단하는 기능을 한다. 이러한 부분에서 효과적인 자가통제평가 시스템을 구축하는 것이 중요할 것이다. 본 연구에서는 e-Business 관련 기업지배구조의 안전성을 확보하기 위한 자가통제평가 모델에 대한 개발 필요성과 관련 자가통제평가 세가지 기본 모델들을 통하여 장단점을 제시하고, 자가통제평가 모델의 필요성을 논의하였다.

• Journal of Korea Fair Competition Federation
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• no.91
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• pp.8-14
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• 2003

향후 재벌규제 또는 재벌개혁의 바람직한 방향은 첫째, 그 목표가 글로벌 경쟁에 직면해 있는 우리나라 고유의 기업조직인 재벌의 경쟁력 강화에 초점이 맞추어져야 하고, 둘째, 재벌규제는 기존의 경제력 집중 억제 규제나 지배구조 관련 규제 등과 같은 획일적 직접 규제를 탈피하여 시장경쟁을 통해서 해결하도록 하여야 하며, 셋째, 지배구조 관련 각종 규제는 모든 기업이 채택하도록 일률적으로 규제를 시행하기보다는 기업이 주어진 경영 환경에 따라 자율적으로 선택할 수 있게 하여야 한다. 마지막으로 시장경쟁을 통한 기업조직의 효율성 제고를 위해서 정부는 공시제도의 유효성 제고에 최선을 다해야 한다.

• Industry Promotion Research
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• v.7 no.2
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• pp.15-29
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• 2022

This study attempted to investigate how corporate ESG practice affects management performance. To this end, the effect of environmental responsibility activities, social responsibility activities, and governance activities in terms of environment (E), social (S), and governance (G), which are the three elements of ESG, on management performance, mediating organizational effectiveness, and controlling corporate value perception, were empirically analyzed. The analysis results are as follows. First, environmental responsibility activities, social responsibility activities, and governance activities all had a positive (+) effect on management performance. Second, environmental responsibility activities, social responsibility activities, and governance activities all had a positive (+) effect on organizational effectiveness. Third, it was found that organizational effectiveness plays a partial mediating role between environmental responsibility activities, social responsibility activities, governance activities, and management performance. Fourth, it was found that corporate value perception has a moderating effect on environmental responsibility activities and governance activities, excluding social responsibility activities. Therefore, strengthening ESG practice will not only be essential for investment, but also help improve management performance. In addition, the results of this study suggest that ESG education for members should be strengthened to promote ESG practice, and it is necessary to re-establish management strategies so that corporate values reflect ESG.

• Electronics and Telecommunications Trends
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• v.24 no.2
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• pp.131-141
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• 2009

통신서비스 시장은 유무선 및 통신과 방송서비스의 컨버전스화가 진행됨에 따라 미래 시장에서의 경쟁구도에 관심이 집중되고 있다 최근 영국, 이탈리아 등 유립을 중심으로 지배적 사업자의 병목설비에 대한조직분리의 일환으로 기능분리가 활발하게 논의 및 도입되고 있다. 이 중 이탈리아는 TI에 대한 운영분리 수준의 구조규제를 기능분리 수준으로 강화하였다. 이는 운영분리와 같은 구조적인 조치에도 불구하고 TI의 지배력 유지, 경쟁 사업자들의 지속적 불만 제기 등의 문제가 해결되지 않은데다가 TI의 소유구조 변화에 따른 네트워크의 안정성 및 보안성에 대한 우려에 따른 것으로 해석되고 있다. 이탈리아의 기능분리는 동등접속을 위한 사업부로 Open Access의 설립, 신규 인센티브 제도, 각종 투명성 확보장치, 감독기관의 신설 등의 내용이 포함되어 있으며 근본적인 원칙은 영국의 경우와 유사하다. TI는 기능분리를 통해 규제기관과의 관계 개선, 소매시장 규제완화 등의 효과를 기대하고 있으며 2008년 2월 Open Access를 출범하였다.

• Management & Information Systems Review
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• v.32 no.1
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• pp.173-194
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• 2013

The purpose of this study drew the core elements of ISO26000 by analyzing the elements suitable to the characteristics of casino companies, and examined the influence of the core elements of ISO26000 on organizational trust following the level of organizational trust of employees. As a result of the factor analysis, among the 7 measurement items of ISO26000, improvement of governance and fair operating practices were simplified into one factor and thus 6 factors were used for empirical analysis. Therefore, multiple regression analysis using least square method was conducted to examine the impacts of the 6 elements. As a result, 5 variables excluding human rights had significant impacts on the organizational trust. Concretely, the 5 core elements of ISO26000 (labor practices, governance and fair operation, consumer issues, environment and community social and economic development) had significant impact on organization trust in order. In addition, the results of quantile regression analysis show the core elements of ISO26000 had different impacts on organizational trust depending on the level of organizational trust of employees.

• Knowledge Management Research
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• v.24 no.3
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• pp.53-71
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• 2023

Environmental, Social, and Governance (ESG) refers to factors that are important for assessing a firm's social and environmental effect, as well as its governance standards. This paper investigates the relationship between ESG-based corporate governance and SDGs strategy implementation by discussing about incorporating ESG issues into corporate operations. It digs into the advantages and disadvantages of aligning corporate governance with the SDGs, demonstrating the potential for delivering long-term value for both firms and society as a whole. In this paper, we investigate ESG-Based Knowledge Management (ESG-KM), a knowledge management system that incorporates sustainability principles. More specifically, the paper investigates how the synergy between ESG-KM and ESG-Based Corporate Governance (ESG-CG) might influence firms' long-term value creation, stakeholder involvement, and sustainable decision-making. Finally, this paper investigates how public organizations might use knowledge management to improve the implementation and effect of ESG-CG principles, resulting in better sustainable outcomes. Public enterprises may support responsible decision-making, increase stakeholder involvement, and achieve long-term performance by linking ESG principles with corporate governance standards. The paper then explores how ESG-KM might help public firms integrate these concepts into their governance structures. The scientific novelty of this paper resides in its thorough investigation, realistic implementation methodologies, and novel combination of ESG principles, corporate governance, and knowledge management. Furthermore, by providing actionable insights and emphasizing the application of these concepts in the context of public enterprises, the paper makes a valuable contribution to the field of management, propelling the discourse on responsible and sustainable business practices in both the private and public sectors.

• Korean journal of communication and information
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• v.36
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• pp.287-323
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• 2006

This study attempted to find out that organizational culture and organizational support are the main factors of an effect on team, a kind of making unit of broadcasting programming, commitment. And especially this research tried out that each organizational culture type had an effect differently on team commitment using of Linear Structural Equation Modeling(LISREL). In order to empirically test to the research model, data were collected by 280 terrestrial Broadcasting PD in Seoul. Result showed that each organizational culture has a differential influence on the path and effect of organizational support and team commitment. The educational system and production back up of the Organizational support system have not enough to support and promote the team commitment except reward system. As a consequence, Broadcasting organization make a strategy considering of dominant organizational culture type.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2008.10b
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• pp.286-291
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• 2008

세계 IT 서비스산업의 최근 동향을 살펴보면, 2008년 시장규모가 5,259억 달러에 달하며, 이후 매년 6% 내외의 지속적인 성장률을 보일 것이라고 한다. 이는 기업들의 가치사슬의 중심이 기존의 제조업 중심에서 새로운 가치를 창출하는 R&D, 마케팅, 재무 등의 서비스 분야로 옮기는 시장흐름에 따라, IT 서비스산업 역시, 새로운 경제 성장엔진으로서 서비스산업의 중요한 영역으로 자리 매김하고 있음을 알 수 있다. 그러나 최근 국내 IT 서비스 기업들은 협소한 시장, 기업들간의 치열한 경쟁으로 성장률이 둔화되는 모습을 보이고 있다. 이에 따라 IT 서비스산업의 기업들은 최근 서비스산업의 성장과 함께 등장한 새로운 '서비스’에 대해 이해하고, 서비스 가치를 극대화시키는 혁신을 이끌기 위해 투자하고 있다. 즉, 단순히 IT 서비스를 기업의 하부구조를 위한 기능으로 이해하였던, 시각에서 벗어나, IT 조직의 상황을 고려하여 기업의 성장을 도모하는 전략으로 IT서비스를 이해하고, 이를 통해 서비스 혁신을 이끌어야 하는 필요성이 지각되고 있는 것이다. 기존 IT 서비스 관련 혁신관점의 연구들을 살펴보면, 기술중심의 시각에서 혁신 수준 또는 특성이 IT 수용성 및 성과에 미치는 영향에 대해 설명하는 연구들이 대부분으로, IT 서비스를 실제 서비스의 관점에서 이해하여 혁신과의 관계를 규명하는 실증 연구는 부족한 상태이다. 따라서 본 연구에서는 IT 지배구조와 서비스 혁신특성을 통합적으로 고려하여, IT 서비스와 서비스 혁신에 미치는 영향에 대해 알아보고자 한다. 이를 통해 본 연구는 IT 서비스산업의 발전을 위해 전통적인 기술중심의 시각을 극복하고, 비즈니스 관점에서 서비스 혁신을 이끌 수 있는 접근을 제시 할 수 있을 것으로 기대된다.

• Journal of Venture Innovation
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• v.6 no.4
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• pp.41-62
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• 2023

Given that SME workers are the driving force of national competitiveness and the basis and cornerstone of the industry, it is meaningful to study workers' job satisfaction and the factors that affect job satisfaction. In addition to variables related to corporate competitiveness and organizational justice, this study introduced variables such as environmental(E) activities, social(S) activities, and governance(G) activities, which th national government uses as major management evaluation indicators. Therefore, a literature study and empirical analysis were conducted on how self-efficacy affects job satisfaction when workers are faced with a changed work environment. To conduct this study, 300 copies of data were collected from workers in small and medium-sized enterprises and used for analysis. For data analysis, the SPSS statistical program (Ver. 25.0) was used. The study finds, first, that product or service quality and employee competency among corporate competitiveness had a significant positive(+) effect on job satisfaction. Secondly, among ESG management activities, social(S) activities and governance(G) activities were found to have a significant positive(+) effect on job satisfaction. Third, among organizational justice, distribution justice and procedural justice were found to have a positive(+) effect on job satisfaction. Fourth, self-efficacy was found to mediate the effect of product or service quality, employee competency, social(S) and governance(G) activities among ESG management activities, and procedural justice among organizational justice on job satisfaction. The academic value of this study is that it empirically analyzed the factors that ESG management activities affect workers' jobs,. As a result, it was confirmed that workers were satisfied with their jobs by actively showing interest in social(S) activities and governance(G) activities among ESG management activities and participating in corporate management. In addition, workers sensitive to changes in the external environment can become satisfied with their jobs through self-efficacy when SMEs actively enhance corporate competitiveness, execute ESG management activities, and provide a fair organizational culture. Finally, this study suggests that there's a possibility of improving the competitiveness of SMEs through a virtuous cycle created by a change in perception of job conversion and a decrease in turnover.