• Title/Summary/Keyword: 전환요인

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A Study on the Structural Relationships among Relational Benefits of the Franchise Coffee Shop, Customer Satisfaction, Switching Cost and Relationship Retention Intention (프랜차이즈 커피전문점의 관계혜택, 고객만족, 전환비용 및 관계유지의도 간 구조관계 연구)

  • Shin, Heung-Ho;Yoo, Young-Jin
    • The Journal of the Korea Contents Association
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    • v.17 no.3
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    • pp.556-570
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    • 2017
  • The purpose of this study is to examine the structural relationships among relational benefits of the franchise coffee shop, customer satisfaction, switching cost and relationship retention intention. The results of this study are as follows: First, among relational benefits, social benefits, psychological benefits, customization benefits and economic benefits had a significant influence on customer satisfaction. Second, among relational benefits, social benefits, psychological benefits, customization benefits and economic benefits had a significant influence on switching cost. Third, customer satisfaction had a significant influence on relationship retention intention. Fourth, switching cost had a significant influence on relationship retention intention. Finally, the conclusion section suggested strategic implications to induce relational benefits, customer satisfaction, switching cost and relationship retention intention based on the findings.

국내 금융권 클라우드 전환 동향 및 보안

  • Shin, Daemin;Kim, Jiyoon;You, Ilsun
    • Review of KIISC
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    • v.33 no.5
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    • pp.57-68
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    • 2023
  • 최근 클라우드 규제의 변화에 따라 국내 금융권의 클라우드 전환이 확산되면서 주요 인프라로서 클라우드 활용에 관한 연구·개발이 관심을 받고 있다. 2016년도 10월 이전에는 금융회사의 모든 전산시스템에 대하여 물리적 망분리를 적용하여야 하는 등의 과도한 규제로 퍼블릭 클라우드 활용에 어려움이 있었다. 이후 전자금융감독규정이 점차 완화되면서 클라우드 이용이 활성화되고 현재에 이르게 되었다. 안전한 클라우드 이용을 위해서는 금융분야 클라우드 컴퓨팅 서비스 이용 가이드에서 제시하는 업무 연속성 계획 및 출구 전략을 수립하고, 안전성 확보 조치 방안을 마련하며, 클라우드 서비스 제공자의 안전성 평가, 자체 정보보호위원회 심의·의결 및 감독 당국의 보고 등의 내부통제를 준수하여야 한다. 본 고에서는 금융분야의 클라우드 전환 사례 조사를 토대로 전환 동향과 전환 요인, 업권별 특징 및 규제 변화에 대해 살펴보고, 향후 클라우드 이용 환경 변화를 전망해본다.

Moderating Effects of Switching Cost on the IT Service Switching Intention (IT서비스 전환의도에 대한 전환비용의 조절효과)

  • Kim, Soo-Hyun
    • The Journal of the Korea Contents Association
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    • v.13 no.10
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    • pp.452-460
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    • 2013
  • Nowadays IT service users meet various new IT services and are considering a switch into a new IT service. IT service providers are also developing the strategies to retain and expand their customer base. Studies on switching intention have been one of the most interesting topics in the on-line and off-line markets. In this paper we investigate the factors influencing the IT service switching intention. Our research model includes the relationship between 'switching intention' and 'habit', 'alternative attractiveness', 'present service satisfaction'. In addition, we try to find the effect that 'habit' and 'alternative attractiveness' give to 'switching intention' through 'present service satisfaction'. Finally, the moderating effects of 'switching cost' are examined. This empirical paper proves that 'habit' and 'present service satisfaction' give effects to 'switching intention', and 'alternative attractiveness' give the indirect effects to 'switching intention'. In addition, 'switching cost' has the moderating effects between 'switching intention' and 'habit'.

Adjustable Influence of the Converting Cost in Customer Satisfaction and Customer Preference Affected by the Main Factors of Airline Services (항공서비스요인이 고객만족과 고객애호도에 미치는 영향에 대한 전환비용의 조절적 효과)

  • Chung, Yang-MI;Lee, MI-Hye
    • Journal of Advanced Navigation Technology
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    • v.16 no.6
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    • pp.1065-1079
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    • 2012
  • This research is done with the objectives to examine and to identify how the main factors of airline services, which become fundamentals for airline customers to select their favorite one, affect their customer satisfaction and their customer preference, with a focus on adjustable influence of converting cost. The survey has been conducted with the population of the airline customers who use international airlines through Incheon International Airport and processed with the objectives to verify the influence of the main factors of airline services to customer satisfaction and customer preference and also to collect the verified data for adjustable influence of converting cost between customer satisfaction and customer preference, and its results are as follows: Firstly, airline services have significant impact on their customer satisfaction. Secondly, they also have significant impact on their customer preference, Thirdly, the converting cost between both of customer satisfaction and customer preference to airline services doesn't involve the adjustable function in consecutive cost nor in learning cost but it does involve the one in sunk cost.

Analysis of Key Factors in Operational Control Transition Resolution using Analytic Hierarchy Process (AHP) (계층적 분석방법(AHP)을 적용한 전시작전통제권 전환의 주요 결정요인 분석)

  • Park, Sang-Jung;Koh, Chan
    • Journal of Digital Convergence
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    • v.9 no.6
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    • pp.153-163
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    • 2011
  • This study analyzes the military and political factors that influenced the Participatory Government's resolution in Wartime Operational Control (OPCON) Transition. The research on key factors in OPCON transition firstly implemented literature research and then increased feasibility through additional use of AHP. The analysis results showed that there was a negative effect for Korean Peninsular Defense in the 'ROK-US Alliance Asymmetry' area, a positive effect to increase ROK-led Capability of Theater Operation in the 'ROK and U.S. Alliance Interdependence' area and a positive effect for Invocation of ROK Self-Defense Power in the 'Interests of Participatory Government's Liberal Regime' area respectively. After applying AHP, "ROK exercise of Self-defense" in the 'Interests of Participatory Government's Liberal Regime' area received the highest assessment, while the "Increasement of North Korea's Threat" in the 'ROK-US Alliance Asymmetry' area received the lowest assessment. This study is meaningful in that it analyzed the key military and political factors in the Participatory Government's resolution of Wartime OPCON Transition using AHP.

Several Factors Affecting Transformation Efficiency of tall Fescue (톨페스큐의 효율적인 형질전환을 위한 몇 가지 요인의 영향)

  • 김진수;이상훈;이병현
    • KOREAN JOURNAL OF CROP SCIENCE
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    • v.49 no.3
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    • pp.237-242
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    • 2004
  • A system for the production of transgenic plants has been developed for tall fescue (Festuca arundinacea Schreb.) via Agrobacterium-mediated transformation of mature seed-derived embryogenic callus. Seed-derived calli were infected and co-cultured with Agrobacterium EHA101 carrying standard binary vector pIG121Hm encoding the hygromycin phosphotransferase (HPT), neomycin phosphotransferase II (NPTII) and intron-containing $\beta$-glucuronidase (intron-GUS) genes in the T-DNA region. The effects of several factors on transformation and the expression of the GUS gene were investigated. Inclusion of $200\mu\textrm{M}$ acetosyringone (AS) in inoculation and co-culture media lead to a increase in stable transformation efficiency. Transformation efficiency was increased when embryogenic calli were co-cultured for 5 days on the co-culture medium. The highest transformation efficiency was obtained when embryogenic calli were inoculated with Agyobacterium in the presence of 0.1% Tween20 and $200\mu\textrm{M}$ AS. Hygromycin resistant calli were developed into complete plants via somatic embryogenesis. GUS histochemical assay and Southern blot analysis of transgenic plants demonstrated that transgenes were successfully integrated into the genome of tall fescue.

Factors Affecting Genetic Transformation of Italian Ryegrass (이탈리안 라이그래스의 형질전환에 미치는 몇 가지 요인의 영향)

  • Lee, S.H.;Woo, H.S.;Lee, B.H.
    • Journal of Animal Science and Technology
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    • v.46 no.2
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    • pp.235-242
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    • 2004
  • A system for the production of transgenic plants has been developed for Italian ryegrass(Lolium mult리orum Lam.) via Agrobacterium-mediated transformation of embryogenic callus. Mature seed-derived calli were infected and co-cultured with Agrobacterium EHA101 carrying standard binary vector pIG121Hm encoding the hygromycin phosphotransferase(HPT), neomycin phosphotransferase II (NPTII) and intron-oontaining $\beta$g1ucuronidase( intron-GUS) genes in the T-DNA region. The effects of several factors on transformation and the expression of the GUS gene were investigated. Inclusion of 200${\mu}M$ acetosyringone(AS) in inoculation and co-cultivation media lead to a significant increase in stable transformation efficiency. Increasing Agrobacterium cell density up to 1.0 in $OD_{600}$ during infection increased transfonnation efficiency of embryogenic calli. The highest transfonnation efficiency was obtained when embryogenic calli were incoulated with Agrobacterium in the presence of 0.1% Tween20 and 200${\mu}M$ AS. Hygromycin resistant calli were developed into complete plants via somatic embryogenesis. GUS histochemical assay and PCR analysis of transgenic plants demonstrated that transgenes were integrated into the genome of Italian ryegrass.

Factors Affecting the Agrobacterium Mediated Transformation of 'Gala' Apple (사과 갈라 품종의 Agrobacterium이용 형질전환에 영향하는 요인)

  • 송관정;성은수;황정환;제갈성;차지은;김정희;신용억
    • Korean Journal of Plant Tissue Culture
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    • v.28 no.4
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    • pp.221-225
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    • 2001
  • Some factors of wounding methods, solidifying agents, origin of leaf explants, cone. of acetosyring-one, and MES affecting regeneration and transformation by Agrobacterium tumefaciens were investigated to establish an efficient transformation system of apple. Wounding by cutting the leaves merely showed the tendency of regeneration and transformation with higher efficiency compared with that of wounding by non-traumatic forcep when carrying out co-cultivation for three days after bacterial inoculation. While examining the solidifying agents of medium with the combination of agar (A)+Gelrit $e^{ }$ (G) in g. $L^{-1}$ , the higher concentration of Gelrit $e^{ }$ increased the efficiency of regeneration. However, there was no difference in the efficiency of transformation from the treatments of 2.5 G, 3.5 A+1.2 G, and 7.0 G. The origin of leaf explants showed no difference statistically in the efficiency of regeneration and transformation, but that from the shoots of proliferation medium showed the tendency with higher efficiency. The concentration of above 0.1 mM acetosyringon had an increase in the efficiency of regeneration and transformation and the concentration of 0.15 mM had the highest efficiency of transformation in the treatment of acetosyringone with different concentration. There was no effect of MES on regeneration and transformation.ion.

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The Effects of Brand Evidence on the Switching barrier and Relational Performance in the Hotel Firms (호텔기업의 브랜드 증거가 전환장벽과 관계성과에 미치는 영향)

  • Lee, Moou-Houng
    • Culinary science and hospitality research
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    • v.17 no.5
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    • pp.139-153
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    • 2011
  • The study is a hotel firm's brand evidence on the switching and relational performance by identifying a causal relationship to the differentiated and competitive was to provide useful information. Units of samples for evidence of brand switching hotels in Seoul participated in surveys customers in 2011, from June 10 to 20 July 2011 for a total of 500 copies for distribution and the Department of dual 408 with SPSS 18.0 and AMOS 18.0 Using factor analysis and reliability verification carried out, and presented research in order to test the hypothesis covariance structure analysis was performed. Analysis, employee services switching barriers and switching costs showed no significant affect. Switching barriers and switching costs, brand name, image congruence transition castle wall and switching costs, alternative attractiveness showed no significant visible results. And perceived price on switching barriers to conversion rates showed was significant affect. Second, switching barriers, switching costs, alternative attractiveness and that the relationship, to help conversion of non-financial performance showed no significant affect. Third, the practitioner services, brand names, images, match the castle there, and non-financial performance of the transition showing a statistically significant result was found.

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A Study on the Factors Affecting the Flexibility of cargo airlines to switch the airport (화물항공사의 공항 전환 유연성에 영향을 주는 요인에 관한 연구)

  • Bakhitiyorjon, Abdurakmanov;Lee, Hee-Yong
    • International Commerce and Information Review
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    • v.19 no.2
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    • pp.237-258
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    • 2017
  • This research thoroughly analyzes prior literature related to the flexibility of cargo airlines to switch the airport and discusses the driving factors of such footloose nature. The main purpose of the study is to identify the most deterrent factors leading to airport relocation decision which determines cargo industries role on the global trade. Qualitative research based on systematic process analysis was conducted as a main research method. As a result, 24 factors related to airport-airline relationship were chosen and categorized into four main groups; (1) Location issues, (2) Restrictions, (3) Poor quality, and (4) High costs. The findings derived from the analysis of selected studies suggest that restriction related issues (e.g. night-time flight restrictions, customs administration) followed by location issues (e.g. absence of origin destination demand) have created more constraint to airport-airline relationship.

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