• Proceedings of the Korean Association for Survey Research Conference
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• 2000.11a
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• pp.213-227
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• 2000

이동전화의 급격한 보급으로 인하여 기존의 전화 포괄성이 변화하고 있으며, 이러한 변화의 추세를 감안하여 전화조사에서 이동전화 프레임을 함께 고려함이 바람직할 것이다. 이러한 측면에서 국내의 전화 포괄성과 이동전화 보급률을 고찰하고, 전화조사의 부분적인 대안으로 이동전화의 대체 가능성을 모색하였다.

• Survey Research
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• v.10 no.1
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• pp.57-72
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• 2009

In Korea, telephone surveys have been used in election forecasting since 1992. In some elections, predictions were excellent, but in some elections, the predictions based on telephone surveys were not good. So, exit polls have been used along with the telephone surveys in predicting election outcomes since 2001 by the major broadcasting networks. Though telephone surveys, in general, have been less accurate than exit polls in election forecasting from 2000 to 2003, they were more accurate in the 2004 General Election than the exit polls. All predictions on the winners by the telephone surveys turned out to be accurate. But such success has not persisted. In the 2008 General Election, the telephone surveys was less accurate than the exit polls and actually its accuracy fell clown to the level of the 2000 General Election. This paper tried to find out. the factors responsible for the fluctuation of the accuracy of telephone polls.

• Proceedings of the Korean Association for Survey Research Conference
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• 2000.11a
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• pp.141-155
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• 2000

현재 국내의 여론조사에서는 전화조사가 주로 이용되고 있으며, 최근 들어 인터넷조사를 활용하는 방법들이 연구되고 있다. 그러나 인테넷조사의 경우 모집단 구조가 편향된 특성을 가지고 있으므로 이에 대한 보완 수정없이 결과의 직접적인 이용은 많은 비표본오차를 발생시킬 수 있다. 그러므로 본 연구에서는 사회여론조사를 수행함에 있어서 편향모집단에서의 인터넷조사로부터의 추정값과 전화조사를 통한 추정값의 적절한 결합추정방법을 제안하고, 지난 4.13 총선의 조사자료를 이용하여 이들 결합추정의 효율성을 검토하였다.

• Survey Research
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• v.9 no.1
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• pp.1-22
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• 2008

Telephone directories ille still being used as the sampling frame in almost all fixed-line telephone surveys in Korea, causing potentially serious coverage error. RDD (random digit dialing) sampling is an obvious alternative to solve the problem. The aim of this paper is twofold: 1) proposal of RDD methodology suitable to the telephone system of Korea and 2) the identification of socio-demographic and socio-psychological differences between listed-number and unlisted-number respondents. Major findings of RDD telephone survey conducted experimental]y are as follows. 1) Population coverage by telephone directories is 60% or less. 2) Unlisted-number households have statistically larger income compared to listed-number households. 3) Unlisted-number households have smaller family size compared to listed-number households. 4) Unlisted-number respondents are more sensitive about confidentiality, leaks, 5) Unlisted-number respondents are more liberal compared to unlisted-number respondents. These facts suggest that directory-based telephone surveys tend to be biased in socio-economic aspects.

• Electronics and Telecommunications Trends
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• v.21 no.2 s.98
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• pp.149-160
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• 2006

본 고에서는 2005년 11월 실시된 시장조사결과를 바탕으로 가정용 VoIP 서비스의 시장 반응 분석 및 전망과 함께 시사점을 제시한다. 본 고에서 실시한 시장조사는 가정용으로 사용될 070 번호가 인터넷전화로서, 전용 IP 폰을 이용한 음성전화서비스, 기존전화에 모뎀만 추가 혹은 교체함으로써 가능한 음성전화서비스, 그리고 영상전화로 구분하여 제시하였다. 이들 각 서비스에 대해 가입의향, 가입/비가입 사유, 그리고 요금의지불의향 등을 조사하여 제시하였다. 결과를 요약하면 음성전용 전화의 주 가입이 유가경제성으로 나타난 반면 영상전화의 주 가입이유는 영상통화에 대한 기대로 나타났으며, 가입의향은 영상전화가 25.4%, 모뎀을 이용한 음성전화가 13.3%, 그리고 IP 폰을 이용한 음성전화가 6.5%로 나타나 영상전화에 대한 기대가 높게 나타났다. 또한 최대지불의향의 경우 현재 인터넷전화사업자들이 제시하고 있는 수준에서 지불의향이 형성되고 있는 것으로 조사되어 상기 가입의향의 과대추정은 미미한 것으로 보인다. 예상 가입 사업자는 KT가 67.3%로 나타나 인터넷전화 시장의 형성과 보급률의 증가는KT의 적극적 진입시점에 의해 크게 영향을 받을 것으로 예상된다.

• Survey Research
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• v.10 no.3
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• pp.21-36
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• 2009

This study suggests the applicability of web surveys regarding elections in order to contact a great number of young people. The propensity weighting model was estimated using the demographic variables and the covariate variables collected during the 2007 presidential election surveys. In order to adjust the internet survey to the telephone survey, we used the propensity score method. Propensity score weighting made the internet survey results closer to the telephone survey results. This shows that an internet survey with propensity weighting model is a potential alternative survey method in the prediction of elections.

• Survey Research
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• v.13 no.1
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• pp.135-158
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• 2012

Korean telephone surveys have been based on landline telephone directory or RDD(Random Digit Dialing) method. These days, however, there has been an increase of the households with no landline, or households with the line but not willing to register in the directory. Moreover, it is hard to contact young people or office workers who are usually staying out of home in the daytime. Due to these issues above, the predictability of election polls gets weaker. Especially, low accessibility to those who stay out of home when the poll's done, results in predictions with positive inclination toward conservatism. A solution to resolve this problem is to contact respondents by using both mobile and landline phones-via landline phone to those who are at home and via mobile phone to those who are out of home in the daytime(Mixed Mode Survey, hereafter MMS). To conduct MMS, 1) we need to obtain the sampling frames for the landline and mobile surveys, and 2) we need to decide the proportion of sample size of both. In this paper, we propose a heuristic method for conducting MMS. The method uses RDD for the landline phone survey, and the access panel list for the mobile phone survey. The proportion of sample sizes between landline and mobile phones are determined based on the 'Lifestyle and Time Use Study' conducted by Statistics Korea. As a case study, 4 election polls were conducted in the periods of the special election for the mayor of Seoul on Oct 26th, 2011. From the initial 3 polls, reactions and responses regarding the issues raised during the survey period were appropriately covered, and the final poll showed a very close prediction to the real election result.

• Electronics and Telecommunications Trends
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• v.8 no.1
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• pp.77-84
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• 1993

본 연구는 ‘90년과 ’91년에 수행한 면접 및 우편을 이용한 전화서비스 품질에 관한 사용자의 만족도 평가조사의 단점 및 미비점을 보완하기 위한 방법으로, 운영시스팀인 SLMOS 와 LCR을 이용하여 전화수리 및 전화가설공사가 완료된 이용자를 빠르게 파악하여, 군락표집 및 비례층화표집방법으로 피험자를 선정, 전화로 설문조사를 수행함으로써 신뢰성 및 타당성을 지닌 설문조사를 수행하였다. 이렇게 조사된 데이터를 CCITT가 MOS 측정에 대하여 권고한 지침에 의하여 분석하여, 이용자가 인내할 수 있는 최저 품질의 한계치를 구해보았다. 이러한 방법을 이용하면 전화서비스품질의 기준값 작성이 가능하리라 본다.

• Survey Research
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• v.12 no.2
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• pp.77-88
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• 2011

Korean telephone surveys have been based on telephone directory and thus criticized for considerable under-coverage. Now, Korean survey institutions progress to random digit dialing (RDD) very actively. But still most surveys are administered by quota sampling, prone to assign heavier weights to social classes with more hours staying indoor. As a practical remedy, time-balanced quota sampling scheme was proposed by Huh and Hwang (2006). This study compares two telephone surveys on TV audience environment in Korea: RDD with conventional quota sampling versus RDD with time-balanced quota sampling.

• Survey Research
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• v.11 no.2
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• pp.141-160
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• 2010

This study aims to analyze the usefulness of the survey procedures developed for telephone surveys using a random sampling method. We conducted a telephone survey of residents in a local area from October 26 to November18,2009. We applied random sampling procedures with five call-backs. Particular attention was given to the conversion of refusals. Out of 2,454 phone numbers, we succeeded in getting responses from 637 numbers. The absence of residents was the primary cause of non-response. We received responses from 45.7% of those with whom we successfully made contact. One finding of this study is that, contrary to our initial expectations, call-backs do not significantly increase the percentage of responses from young people. Also we cannot find any significant differences in responses to various questions between the responses received from the first round of calls and later responses. However, these results are not conclusive; another survey may produce different results. Therefore, further research is needed.