• Title/Summary/Keyword: 전자민원

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A Study on Text Mining Methods to Analyze Civil Complaints: Structured Association Analysis (민원 분석을 위한 텍스트 마이닝 기법 연구: 계층적 연관성 분석)

  • Kim, HyunJong;Lee, TaiHun;Ryu, SeungEui;Kim, NaRang
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.3
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    • pp.13-24
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    • 2018
  • For government and public institutions, civil complaints containing direct requirements of citizens can be utilized as important data in developing policies. However, it is difficult to draw accurate requirements using text mining methods since the nature of the complaint text is unstructured. In this study, a new method is proposed that draws the exact requirements of citizens, improving the previous text mining in analyzing the data of civil complaints. The new text-mining method is based on the principle of Co-Occurrences Structure Map, and it is structured by two-step association analysis, so that it consists of the first-order related word and a second-order related word based on the core subject word. For the analysis, 3,004 cases posted on the electronic bulletin board of Busan City for the year 2016 are used. This study's academic contribution suggests a method deriving the requirements of citizens from the civil affairs data. As a practical contribution, it also enables policy development using civil service data.

전자 투표 시스템의 보안 기술 및 종이 영수증 동향

  • 강서일;이임영
    • Review of KIISC
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    • v.15 no.5
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    • pp.40-51
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    • 2005
  • IT 산업의 발달에 따른 기술의 변화로 인해 사용자들은 유/무선 단말기를 이용하여 여러 가지 서비스를 제공 받을수 있을 정도로 IT 인프라가 발전하였다. 이러한 IT 발전은 전자 정부 구축에 대해 더욱 가속화 시키고 있으며, 민원 업무와 관공서의 업무가 인터넷을 통한 서비스로 국민에게 제공되어 편리성과 효율성을 높이고 있다. 전자 정부 서비스는 민원 서비스뿐만 아니라 민주주의 기반이 되는 대표자 선출의 투표에 대해서도 전자적인 서비스를 제공하여야 한다. 투표는 국민의 민주주의 의사가 방영되는 가장 기초적의 방식으로써 투표에 있어 전자 시스템을 도입하여 유권자의 편리성을 제공하고 투표 시스템의 효율성을 높이는 것이 전자 투표 시스템이다. 전자 투표 시스템은 국민의 의사를 방영하는 것으로 안전하게 투표의 과정이 이루어져야한다. 그러므로 본고에서는 전자 투표에서 적용되는 보안 기술 및 종이 영수증 기술에 대하여 알아보고 향후 연구 방향에 대해서 논의한다.

A study on Information related to the military filed complaints resolved through analysis (정보화된 군사시설관련 제기된 민원분석을 통한 해결 방안에 관한 연구)

  • Shin, Kwang-Shig;Kim, Haeng-Jo
    • The Journal of the Korea institute of electronic communication sciences
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    • v.8 no.11
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    • pp.1755-1762
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    • 2013
  • This study military Act (enacted in 1972) due to the complaint were filed. The first study to address complaints such as integrated systems provide improvement is needed. Second contribution to the community or with the composition of the atmosphere that should provide an instrument to win. Finally, the laws and institutions, regulations, and doctrine in many aspects including the lack of forward thinking, or shall be deemed to be lacking complementary aspects. Studies in the Department of Defense as a reference to the relevant departments so that work is to provide.

특허청 소식

  • Korea Invention Promotion Association
    • 발명특허
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    • v.31 no.8 s.362
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    • pp.32-41
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    • 2006
  • PDF

Electronic Blasting Case Study Method Using Deck Charge (분상장약공법을 이용한 전자발파 시공사례)

  • Kim, Gab-Soo;Son, Young-Bok;Kim, Jae-Hoon;Choi, Hyung-Bin
    • Explosives and Blasting
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    • v.33 no.1
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    • pp.27-34
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    • 2015
  • Recently, the residence complaints have been increased by blast vibration and noise issue due to increased urban blasting works so that the trouble between construction company and residence have been continuously increased. Deck-charge blasting method using electronic detonator provided not only blast vibration and noise control but also minimized residence complaints through shortening of the blasting period. This blasting method will be widely used for maximizing urban blasting productivity.

Assessment of Information Services Available form Korean Government Websites (중앙 행정부처 웹사이트의 정보서비스 평가: 정보공개와 이용자 참여를 중심으로)

  • Lee, Myeong-Hee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.15 no.2
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    • pp.195-218
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    • 2004
  • This study asesses the effectiveness of Korean Government web sits in providing equitable and appropriate access to government web sites was evaluated. Five information contents of services, fluent operation of services, feedback mechanism, easiness of access, and design. The result showed that there are several issues for the government to address in formulating effective policy for government web sites although most information services provided by Government web sites were highly appreciated by the researcher. This article provides an overview of information policy issues to the government web site designers and administrators.

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A Study On Security Threat Analysis and Government Solution for Civil Service Online (대민서비스 온라인 보안위협 분석 및 대응방안 연구)

  • Choi, Do-Hyun;Jun, Mun-Seog;Park, Jung-Oh
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.14 no.5
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    • pp.1-10
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    • 2014
  • As the number of public institution web sites and civil services based on electronic government has increased from the past until now, there is an increasing demand for security of the overall electronic civil services such as possibility for forgery and falsification of electronic documents. Existing studies proposed security threats and response methods on an electronic government service (G4C) from the perspective of service provider. In this study, the scope of analysis was expanded to analyze security technology used for each service type on 289 web sites providing civil services and to present response methods on security threats. The aim of this paper is to discuss practical responses to civil services and core problems of civil services in electronic government that need to be resolved.