• Journal of Information Management
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• v.39 no.4
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• pp.97-120
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• 2008

Evaluation indicators reflecting recent digital environments are needed as a tool to increase research library's competitiveness and productivity. Especially, research libraries have different subject backgrounds and there are many one-person libraries. In this study, we developed new evaluation indicators based on the draft indicators made in 2007 considering these environmental elements so that it may be used easily and applicable to various research libraries. In developing the new indicators, we reviewed other library type's indicators and listened carefully to the comments from expert librarians in the research libraries through several meetings. After developing the indicators, we made a survey in order to verify its validity as well as its effectiveness and also made a test evaluation for research libraries. The proposed indicators will contribute in evaluating the current level of Korean research libraries and promoting them to the future-oriented libraries.

• Journal of the Korean Society for information Management
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• v.27 no.1
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• pp.165-183
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• 2010

This study investigated factors and issues for law school library evaluation. Also, this study suggested the roles and guidelines for law school libraries to perform its own role and function. To carry out the research, surveys were conducted with the law librarians. Then surveys were conducted to investigate law school students' demands and behaviors. Especially this study evaluated law libraries which were not carried out independently and professionally until now and meaningful as it thoroughly investigated users' demands and behavior with law school libraries and function and roles of law librarians. To facilitate law school library services and functions, quality of the collections, librarians' role, and users' needs should be considered as well as buildings and physical facilities. Particularly, users' needs assessment and librarians' opinion survey will be imperative in implementing evaluation.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.3
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• pp.11-43
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• 2008

The purpose of this study is to develop evaluation indicators for special libraries. Finally. overall nine evaluation areas including library management. human resources. information resources, finance resources. facility resources. information uses. information services. information sharing and library specialities and 70 evaluation indicators in consideration of the special libraries' characteristics and environments were developed based on the results of the survey of the experts and librarians of the special libraries and on the application of statistical analysis.

• Journal of the Korean Society for information Management
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• v.40 no.2
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• pp.81-114
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• 2023

In this study, a survey was conducted targeting specialized librarians, and the impact on the work area according to changes in the internal and external environment and policy support measures was analyzed. In this study, we tried to derive factors that affect library development and policy suggestions accordingly. As a result of the study, first, it was confirmed that 58.3% of the negative opinions in terms of the importance of library development plans were positive in recognition of the role of library status within individual institutions. Second, in order to increase the status of specialized libraries, it was found that awareness of academic research activities was necessary by recognizing the importance of major functions and roles. Third, among the comprehensive library development plans, the recognition of specialized libraries and operational evaluation was the highest in recognition of the expansion of national public information services to the public. In addition, it was confirmed that among the five-year development strategies, the policy that should be implemented first is the preference for updating the status of specialized libraries and establishing a system for investigation. Fourth, as a result of analyzing effective alternatives and improvement indicators to increase the participation rate in library operation evaluation, the weighting of the "institutional library operation evaluation" item in the evaluation item of public enterprises was the highest at 4.01 on average. Therefore, for the development of specialized libraries, it was recognized as the most urgent task to establish a system that can comprehensively grasp the current status of specialized libraries as well as active academic research and support them.

• Journal of the Korean Society for information Management
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• v.22 no.3 s.57
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• pp.147-162
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• 2005

This study aims to suggest a new approach to economic valuation of the special library, in response to the necessity of economic justification of the special library operated by firms and research institutes. Benefit measurement elements and analysis methods to be used in the study were derived through feasibility evaluation on models in previous studies, and objectivity and applicability were the criteria for feasibility evaluation. Depending on which type of resources are used in providing service, different benefit measurement elements and methods were applied. Based on this, calculation formula for service valuation of special library was presented. The development of analysis model for economic valuation of special library made it possible to objectively prove the value of the special library, and is considered to provide an opportunity to publicize the real value of the special library.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.3
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• pp.407-435
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• 2013

The purpose of this study is to have the development of special libraries in Korea and produce policy alternatives and current implications as well as to analyze the management evaluation of Korea special libraries in 2011. The evaluation of 39 detailed index scored at 51.8 out of 100. There were five evaluation territory. Among them, the facility environment's score was the highest as 77.3 and manpower was 53.5, library management were 51.0. The information resource and service territory were analyzed under 50 as scored 49.3 and 45.4. Closely look at the detailed index, the highest index was 'user amenity' (96.7) from facility environment and the lowest index was 'participation record of the long-term educational training of library staff' (13.0). This study diagnosed current management of libraries and problem as well as to analyze the result of administration evaluations of special libraries in nation throughout 2012. The institution type of special libraries in Korea is very varied such as central administrative agency, government-funded research institute, local government, and education office in local-affiliated institute, business, private organization, hospital, the press and so on; therefore, the analysis result can be utilize for basic information to provide future special libraries type in order to make differentiated policy making.

• Journal of the Korean Society for information Management
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• v.19 no.3
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• pp.161-188
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• 2002

The rapid change in almost every area of science at the turn of the 21s1 century have also affected libraries and information centers. Whatever the change, from the library users' perspective, the functions provided by the library, is perceived as "service" and the satisfaction of the users can only be measured by the quality of the service. The study adopted the SERVQUAL model and five factors of SERVQUAL. Tangibles, Reliability, Responsiveness, Assurance. and Empathy are used as parameter values. In measuring the parameter variable, both the users' expectations and their perceived service level were measured. The difference between the expectations and the perceived level was used as users' assessment of service quality. According to the results. all but re-investment dependence level among the five SERVQUAL levels, were linked in one way or another.r another.

• KSLA Bulletin
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• s.11
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• pp.75-87
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• 2020

• Journal of the Korean Society for information Management
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• v.26 no.3
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• pp.69-87
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• 2009

By exploring plausible relations between factors of service quality and user satisfaction, this study has derived significant determinants of user satisfaction. Based on the analytical findings, this study suggested practical measures to enhance user satisfaction of special libraries. If we determine the priority order of three dimensions of service quality depending on specialized areas of special libraries, and revise the items of higher correlations with user satisfaction, then we could effectively and efficiently level up user satisfaction of special libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.2
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• pp.25-47
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• 2021

Using the data shown in the national library statistics system, we tried to identify the current situation from various angles and derive problems, and based on this, we tried to find a development plan. First, it is necessary to conduct a thorough survey to know the statistics of Special library. Second, some degree of unification of the names used in Special libraries should be achieved. Third, it is necessary to present the subject classification for Special libraries. Fourth, it is necessary to actively promote and incentive Special libraries to participate in statistical surveys. Fifth, it is necessary to solve the problem that Special libraries are classified into other statistics. Sixth, statistics of national and large Special libraries such as the Court Library, Constitutional Court Library, and Korea Institute of Science and Technology Information cannot be found anywhere. Unless these problems are solved, the overall evaluation of Special libraries and policy proposals at the national level will be meaningless.